I record the San Francisco Giants on my channel 720. I am now getting recordings from the 3000 series MLB subscription channels that I do not subscribe to. It seems that there was some type of a preview that was free but that was supposed to end on 725 so why am I still getting recordings? I do not

I was attempting to downgrade my plan through chat tonight and was offered a plan with internet and mobile. After accepting, I was sent a secure link to enter my SSN and DOB. After I entered this info, I got disconnected from the chat. Why was I being inquired about my SSN and DOB? Is this truly sec

When I use my PS5 with my Xfi modem (either using ethernet or wifi), my Pod in another room goes offline. When I disconnect the PS5 (again either via ethernet or wifi), the pod comes back online. I disconnected all ethernet devices connected to the Xfi modem except the PS5 and the pod goes offline.

Hi, I wanted to double check on something I found online. I found a post on another site that implies that you can sign up for XFi complete to get the unlimited data etc. and you can use the gateway in bridge mode still. Is this correct? I currently have an XB6 gateway in bridge mode to a set of 3 G

Help!! I’m trying to get my Xfinity cable and internet back on. It’s been a day and a half already. Customer service was not helpful, scheduling a technician for Saturday evening! We use internet for work, and this is probably the last chance with Xfinity unless it’s quickly resolved.

I want to change my current plan to a 1 year long term contract at a discount but I can't find any way to change my plan to do that. Is it not available for connect plan at 150 Mbps?

My mother has noticed that her VOIP calls drop after 29 minutes. We thought at first it was only when the two of us chatted, but it turns out it happens with everyone, local and long distance. I saw in another forum question that this has been a problem for others, but there was no solution posted.

I can't connect my cellphone to my Xfinity router anymore. The cellphone finds the router, reports the strongest connection. When I ask to connect the progress bar moves but no connection ever happens. The router's administrative screen lists it as a connected device but offline. I made sure it has

I am currently in an area where there's a major power outage due to recent storms. I have power using my generator, but internet (Comcast) is down. I connect my AppleTV to hotspot (AT&T) and try to use the Xfinity Stream app to watch the local news. Nope can't do it. Xfinity doesn't allow a user to

Unable to stream ESPN or The Weather Channel on my home PC using the "Duck Duck Go" browser. I successfully do this everyday and now, as of this afternoon, I am unable to stream these channels. Also, I can stream the local channels without a problem. My browser is up to date but is not listed at the

We are developing the second phase of a neighborhood in the Villages/Lady Lake Florida. Comcast previously installed lines in the neighborhood before the lots were developed. We need 2-3 boxes moved because they are located in the middle of driveways. We own all the land and have the proper easement

I ordered a new line and phone by text and was offered $600 off IPhone. They said I would get $25 off each bill for 24 months which didn’t show up on the bill. When I chat or call customer service they ask for the code for the deal which I was never told about and never received. When I chat or call

I tried to claim my peacock reward and it told me I would get an email but I never did. And now when I try to click the link to activate my reward from rewards page I get the page that says Sorry your account is not eligible for this reward but as a platinum member I should be. I tried my old email

As of this morning, I was having several issues including guide error messages and TV Land no longer available. Guide message was basically saying not available. No other error code. I did a system reset. Thoughts?

I see that similar questions have been asked and answered but want to be sure... I have a xfinity account for my primary residence in Auburn. Fine. I'm also renting a space from a family in Hooksett. They are already xfinity customers. They have a drop and a modem in their cellar. So as to have my o

The drop line to my home is hazardously low and I would like to have it removed. How do I do that?

Hello, I am having issues with my internet connection dropping multiple times each day. The logs in my modem are showing T3 . I've tried contacting support via chat. I was told that the "server team" did something to resolve it, but the issue has continued to persist. I have a Motorola MB7621 Cable

I’ve had two pods plugged in for 2 weeks and they have never connected to any device. They are spaced apart and not too far from the gateway. I’m thinking they are a waste of money and I need to try to return them.

I literally just signed up. When I log in, none of my account information shows. It's really quite strange. When I try to access support, it doesn't recognize my phone number, and I haven't been provided with an account number. But I signed up and selected the service and equipment to be shipped. I

Had to exchange my old box for a new one today, but the new one gets stuck on the Welcome screen. I plugged everything in correctly, it powered up but rotates between the "Welcome. Powering up. This may take a few minutes..." and "Welcome. Bienvinedo. Bienvenue." pages. I've unplugged everything, do