I've spent countless hours troubleshooting our Xfinity Internet, including multiple customer calls and a technician visit. We have the 1000Mbps service with unlimited data. Here are the symptoms:When it's good, it's perfect. When it's not good, randomly for several hours at a time:League of Legends

This is a public Xfinity Hot Spot error on one device. Can connect to Home Wifi, iPhone and other public hot spots with no problems.  Xfinity Security Certificates are downloaded, installed, and verified.  Both XFINITY and xfinitywifi show up as available wifi sites and have strong signal

CAN I SET UP A TEMPORARY VACATION MESSAGE OR OUT OF OFFICE MESSAGE FOR MY EMAIL? THANKS.

OK a couple weeks ago I posted in here that I could not get my XiD-C's (I have 2) to talk to the X1 DVR.  Someone very kind @CCAndrew helped me troubleshoot that.  The XiD-C in one room actually worked perfectly for about an hour and a half.  Since then the XiD-C will not get Live TV  (Won't Acquire

Asking for a friend: she has the "basic" Xfinity cable, just the local stations with a couple of others.  Has the old DTA Remote (see attachment).  Standard definition TV.  When she changes channels, the channel description flashes for a few seconds and the displayed language is Span

I've had email alerts set up on my Bank of America credit card for years. Since February 9 these alerts are not always getting through to my comcast email and are being marked as undeliverable by BoA. I did not change anything on either the comcast or BoA end of things. It simply stopped working on

Hello, We are in a neighborhood served by Xfinity. This is a new construction and close from the road. We had two different installation technicians come on two separate occasions, only to say they can't run a cable from the street to the house, because it needs to be buried under the road. This is

I have 4 email accounts. The primary account is set up for 2 step verification.  How do I set up the 3 secondary accounts for 2 step verification?

​​​I have just recently experienced this problem after more than 5 years of service.​​​ ​​​My neighborhood has recently experienced an unexpected outage on 3/8/2023, lasted about 8 hours; since then my network keeps randomly disconnected and I have to remove the cable from the modem, and recycle th

Looking for some help we have two cable boxes the main one in the living room and the secondary one in my room. We decided to move the main box down to the basement to our new tv room and it works but my box has no signal and I have to put the main box back in the living room for mine to work again.

I plugged in an xFi pod at the wrong time and it was recognized as a device connected to my network. I want to disconnect it but none of the advice I can find works.  Xfinity Home app directs me to Xfinity app.  In the Xfinity app the device details say it can't be forgotten until disconn

This inability to send emails has been happening on both my laptop and desktop machines for two days now. The POP3 interface is used. I can still receive emails.  The error 0x800CCC0F "The connection to the server was interrupted" occurs within about 20 seconds of attempting to send an email.&

I'm trying to use my superpods (XE2) via ethernet backhaul to a smart switch which is then connected to the XB8. In the past with an XB7 this worked well - I just needed a smart switch with 802.1q VLAN support to make it work. This approach doesn't seem to be working with the XB8. Is there a spec

A few months I had posted here about, and was helped with, getting port 25 unblocked for incoming connections for my IP/account. Everything had been working fine since then, until I changed the xfinity data speed plan for my account.  After making this change, (I went from 200mbs down to 75mbs

I called in to get a new promotion on our home internet. The agent made that happen. The she said if I added another line to our mobile service we'd get another $10 per month off for a year. i.e. save $120. I asked her multiple times whether it would affect the pricing on our mobile service and she

I periodically get returned email with permanent errors. These can be from a distribution list or to individuals.  The addresses on the distribution are from comcast, aol, gmail, snet, and hotmail.  The individual failure is most often from aol.  Most of the time, all the addresses w

I hit “sign in” then enter my correct information, then it sends me back to the same screen and there is no end in sight. To make matters worse, it is literally IMPOSSIBLE to speak to an actual human and nothing the bot recommends is even close to solving this problem. I’m just trying to set up my i

I recently had an outage. The outage was relatively brief - one day (if that is short) but I had to get a new cable put in (I had a temporary cable).  I had alot of follow up that needed to be done to get the cable installed.  The ticket was closed - comcast said that it had been run, whe

I just received an email stating: "As early as June 6, 2023, your current TV equipment will no longer allow you to access Xfinity On Demand and Subscription Video On Demand (SVOD) packages." The email refers to the Cable Card serial number in my TIVO, that I'm very happy with.We don't use any Xfinit

Now currently have a rented Xfinity Wireless Gateway - Technicolor CGM4140COM and Gigabit internet plan. I would like to buy my own. I went to the support section of my account and looked up Device Info - Xfinity to see what is compatible and there are only two with built in wi-fi routers - Arris