dwe2401's profile

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Tuesday, February 4th, 2020

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channels in Spanish and commercials in English

I had the problem starting with the big game on Sunday night on Fox 1016. It continued on other movie channels. I tried everything the comcast agents recommended and nothing worked. Finally I found the solution. On your comast remote  push the large letter B (next to A. Under accessibility settings make sure the video description is set to OFF (it reverts to Spanish if it is on).

 

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16 Messages

5 years ago

Thank you! I had the same problem. This fixed it. Too bad I didn't know this on Sunday

Visitor

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1 Message

4 years ago

THANK YOU!!!!!! It worked! I have been trying to fix this for weeks! 

Visitor

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1 Message

4 years ago

Thank you! This has been driving me crazy and we couldn’t figure out why it was all in Spanish. 

Visitor

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2 Messages

4 years ago

OMG!!!  Thank you so much.  It worked a d so simple.  Comcast couldn’t figure it out.  Arrrgh!

Visitor

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2 Messages

4 years ago

OMG!!!  So simple but Comcast could t figure it out.  Thank you thank you thank you.

Visitor

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1 Message

4 years ago

It worked. Thank you very much for your help. 

Visitor

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2 Messages

4 years ago

Thank you this information was very helpful

Visitor

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2 Messages

4 years ago

Thank You this information was very helpful

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