Picked up the box, working great. I didn't lose my recordings or scheduled recordings. And the Bluetooth is a Plus . I hooked to my hearing aids. Thanks
rickcitgo, Hi there! Thanks for reaching out. We are happy to hear that you would like to trade in your DVR for our 4K X1 DVR set-top boxes! You've come to the right place. Our team of experts is happy to help with this over social media. To swap out the DVRs, you can simply bring it to your nearest XFINITY store, or we can have one shipped out to you. Which would work best for you?
rickcitgo The 4K DVR boxes are availalbe in stores! You can find the closest Xfniity store to you at the following link https://www.xfinity.com/local/store-offers.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Sounds good! Our store will be happy to have you in, and please take a look here https://www.xfinity.com/support/store-selector/ to find the details for the closest store!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Great questions, typically the recordings are gone, but that is not the case if you have them on our Cloud DVR. Did you have a lot of content on your DVR?
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I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Accepted Solution
rickcitgo
Contributor
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132 Messages
14 days ago
Picked up the box, working great. I didn't lose my recordings or scheduled recordings. And the Bluetooth is a Plus . I hooked to my hearing aids. Thanks
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BIslander
Problem Solver
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491 Messages
17 days ago
You can wait for invite here to send a direct message.
You can call and ask when you finally get to a person.
You can go to a store and hope they have one. The wired XG1v4s seem rarely available in stores. The wireless Xi6 box is in stock more often.
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XfinityGabriel
Official Employee
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2.2K Messages
15 days ago
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rickcitgo
Contributor
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132 Messages
15 days ago
Are they available in the stores. If yes, ill fo it there
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