rickcitgo's profile

Contributor

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132 Messages

Tuesday, March 11th, 2025 7:01 PM

Closed

4k dvr

How do I trade in my old dvr for a 4k dvr

Accepted Solution

Contributor

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132 Messages

17 days ago

Picked up the box, working great. I didn't lose my recordings or scheduled recordings.  And the Bluetooth is a Plus . I hooked to my hearing aids.  Thanks 

This comment was created from this reply

Problem Solver

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491 Messages

20 days ago

You can wait for invite here to send a direct message.

You can call and ask when you finally get to a person. 

You can go to a store and hope they have one.  The wired XG1v4s seem rarely available in stores.   The wireless Xi6 box is in stock more often. 

Official Employee

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2.2K Messages

18 days ago

 

rickcitgo, Hi there! Thanks for reaching out. We are happy to hear that you would like to trade in your DVR for our 4K X1 DVR set-top boxes! You've come to the right place. Our team of experts is happy to help with this over social media. To swap out the DVRs, you can simply bring it to your nearest XFINITY store, or we can have one shipped out to you. Which would work best for you?

 

Contributor

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132 Messages

Shipped would be best.  Can I return the old one at te ups store?

Contributor

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132 Messages

18 days ago

Are they available in the  stores. If yes, ill fo it there

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