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Xfinity stream on Firetv “connection error…”
Trying to make the xfinity stream app work your local office rep told me to do this after my satillite xfinity dvr box broke. Brand new Firetv 4k stick all updates applied. OS Version 6.2.9.7 xfinity streaming app on firetv version 7.6.0.6 running on arris router with netgear Orbi
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Xfinity Stream Website
@user_fz3y12 Please read, in this thread, @XfinityAirelle's post regarding this: Information about the $200 Amazon Gift Card [Credit to @XfinityAirelle]: https://forums.xfinity.com/conversations/customer-service/200-amazon-gift-card/676dcbca7699a
$200 Amazon gift card
I signed up for Xfinity internet on Dec 11 2024. I recently moved and had to change internet providers i saw that Xfinity was having a promo sign up and get $200 Amazon gift card so i did i signed up for the most expensive plan and once i signed up boom no mention of that card ever came up again now
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@user_c8da3d These are some of the apps that support Dolby Atmos. Apple TV+, Amazon Prime Video, Disney+, and Max, as well as Netflix, Paramount+, and VUDU. However, the hardware needs to be capable of decoding Atmos. As stated above, the Flex b
Dolby Atmos Impossible with Xumo Stream Box?
There is no Dolby Atmos option on the Xumo Stream Box audio setup screen. When selecting Passthrough I only receive Dolby Digital Plus for Dolby Atmos titles.Has anyone been able to receive Atmos using the Xumo Stream Box? If so, which app, which movie, and which audio setting did you use?
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Good point, but most retailers on ebay have good return policies. Even buying new doesn't guarantee anything as I've read numerous reviews on Amazon from people who bought direct from Motorola, ie seller is Motorola themselves, receive used modems. S
MB8611 Problems
I have been having frequent disconnects with my MB8611. I have tried everything I can to get this thing to work on Xfinity. It disconnects anywhere from two to ten times a day. Had this at a previous house and removed everything between me and feed from the utility pole, no success. I assumed it was
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Thanks for reaching out Lindseyp, I appreciate you doing your due diligence and reinstalling the app in an attempt to fix the issue. First thing we usually want to check in you have the most recent update for our app as well as your fire sticks are u
TV App
Starting few weeks ago all our fire stick Xfinity apps stopped going to quick channel split screen. When right side of remote ring is pressed, split begins then fails to display adjacent channels, restarts tuner to the initial all channels screen. Happening on all 3 fire devices. Reinstalled app on
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user_ef63w7 We do have more than a few promotions going on with Amazon gift cards included! Thank you for stopping in for help with yours. To start I recommend checking out incentive tracker with your account information. This should show when to exp
$200 dollar Amazon gift card
We recently switched to Xfinity most expensive plan and now there’s nothing about the gift card
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user_ku7ybs Hi there! In December 2024, Xfinity offered a promotion featuring a $200 Amazon gift card for new customers who subscribed online to higher-tier internet plans, such as the 1000 Mbps service. Key Terms of the Promotion:
$200 Amazon gift card
I signed up for Xfinity internet on Dec 11 2024. I recently moved and had to change internet providers i saw that Xfinity was having a promo sign up and get $200 Amazon gift card so i did i signed up for the most expensive plan and once i signed up boom no mention of that card ever came up again now
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@user_10340q Hi there! In December 2024, Xfinity offered a promotion featuring a $200 Amazon gift card for new customers who subscribed online to higher-tier internet plans, such as the 1000 Mbps service. Key Terms of t
$200 Amazon gift card
I signed up for Xfinity internet on Dec 11 2024. I recently moved and had to change internet providers i saw that Xfinity was having a promo sign up and get $200 Amazon gift card so i did i signed up for the most expensive plan and once i signed up boom no mention of that card ever came up again now
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@user_srsori, thank you for that information. It sounds like you are describing the cable modem. What my peer was trying to find out is what device you watch Netflix on. When you turn on the TV is it a smart TV with the Netflix app? Do you turn the T
Netflix just spins
My Netflix just spins and takes awhile to come in. Once it’s in, it plays for about 30 seconds then my tv goes off. I did the Netflix refresh and it’s still happening.
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HDMI switching issue
This sounds strange, but here goes: I have anew Yamaha RX-A2A receiver. Xfinity cable in HDMI 1. Fire TV 4k stick in HDMI 2. Chromecast in HDMI 3.Connected to 65" LG OLED TV.Everything works until I switch from either the Fire TV st
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X1
Primarily fire stick but i also use it on tablet/phone occasionally but never have the same issue. when this happens on the Xfinity stream app i can just push up on the firestick remote and it will resume streaming. On the espn app however it will b
Xfinity Stream App disconnection
Trying to figure out what I should do to solve this - whenever I use the Xfinity Stream app, I will lose connection randomly though probably at least every hour (it's not hourly though, I've checked that). This also happens when using another streaming app and an Xfinity login like Fox Sports or ES
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Hello, @user_mxjaq2. Thank you for your feedback. Xfinity Flex offers amazing value allowing Xfinity customers to stream more than 10,000 free movies and shows, and access apps like Netflix, Disney+, Amazon Prime Video, and Hulu. You can rent or purc
Flex offered to internet essentials customers
For the past 4 years when we login to my account it offers us a flex device. But when we try to order is glitches out. Support has given various different answers over the past 3 years. Sometimes it’s said to be a glitch, but never gets fixed. Others say internet essentials customers are not allowed
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Comcast line dangerously low
I’ve submitted two tickets, and I am currently on chat for three hours trying to get this resolved. The Comcast line going from pole to pole in my backyard is dangerously low. It is about 9 to 10 feet above my driveway. In the event of fire or ambulance needs emergency vehicles cannot get to my home
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Customer Service
Thank you for reaching out to us @user_axjqkm! Currently, there is not a way to clear search or watch history in the Stream app on partner devices. You may be able to go through the Fire Stick’s settings and have a way to clear cache or locally store
Clear search history
How do I clear my search history through the Xfinity streaming app using a fire stick remote?
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The WNC – Realtek XiOne and the Sercomm Broadcom XiOne are the current devices for this. As for the content resolution this is the information we have at this time. *4K content on the Amazon Prime and Disney+ apps is currently unavailable with the
Flex 4K boxes are only 60Hz and not 120hz as 2 reps stated
I wanted to confirm that as of 10-2023, Xi-6 and XiOne flex boxes are still only 4K 60hz with matching certified cable included. Love the voice search capabilities but sadly it's 60hz..
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Hello, @user_wwa9jg. I appreciate you making us aware you're having issues redeeming the $200 Amazon gift card. I would be more than happy to review your account to see what we can do to get you this Xfinity reward. Please send a direct message by cl
Xfinity Rewards
Hello, I am a new Xfinity customer, I am having issues redeeming the $200 Amazon promotion as part of the internet speed plan I signed up for. I keep getting transferred by customer service reps, I cannot access Xfinity rewards, let alone submit a ticket. Who do I need to talk to to get a promotion
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1 year and 1 month. Do we have any update yet on a fix for this? Beyond ridiculous. I will just keep getting monthly credits until it is fixed. I urge everyone else to start requesting and fighting for monthly credits to put a fire under their butts
Stream App volume fluctuations (low to really loud)
For the past maybe month or so there has been some very annoying and concerning volume fluctuations watching the stream app through Roku. (multiple tvs, multiple channels). It corrects itself when I hop out and go back in however late at night when I am sleeping and the volume skyrockets it wakes me
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Drye45 Hello! Thank you so much for making this post and we are sorry to hear about your remote issues as well on your Toshiba Fire TV. By any chance have you done any troubleshooting on the remote with us? Depending the remote you have you can visit
Toshiba TV, Xfinity remote won't turn TV on but all other remote functions operate normally.
I have had two different boxes with Xfinity. Tech was here today and swapped the boxes. With both boxes, and different remotes, the issue is still the same. I have to use the TV remote to turn on the TV. Then the Xfinity remote will work normally to change the channels, change the
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Hello @user_7c4dd8 and thank you for contacting us here at the Xfinity Community Forums regarding this issue connecting your Amazon Dot Echo to your home network.When opening the Alexa app and going to the Menu. Select Settings, then select Wi-Fi. Se
fail to connect amazon echo dot to xfinity gateway
Hello, Just received the new amazom dot echo and after several tries found from several searches that problem related to gateway equipment. When I'm trying to setup new define in hangs for Searching for WiFi forever. Please help me how to fix this problem. Thanks
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@dursteleral wrote: Hacked this week through false Comcast flyer I stupidly responded to. Hackers removed all contacts in address book, and they are receiving requests for Amazon gift cards. Reported to police and FTC and tried to report to Comcast.
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Hacked and not receiving emails
Hacked this week through false Comcast flyer I stupidly responded to. Hackers removed all contacts in address book, and they are receiving requests for Amazon gift cards. Reported to police and FTC and tried to report to Comcast. Reset password and added second level of verification. Now Not receivi
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