Hi, I am out on a leave of absence, and like previous posts, need help in canceling courtesy services. I have looked for the icon to send a peer to peer message but can’t find it. Can someone please point me in the right direction? Any assistance appreciated.

I'm a bit at a loss, what exactly is the purpose of this forum if all the xfinity reps are seemingly unable to answer even the most basic questions? It even says in their signature 'We ask that you post publicly so people with similar questions may benefit from the conversation." How? How would that

Just got a CGM4140COM Modem/Router and it's making a lot of fan noise. Is there a solution for this?

Called in this week to ask about getting a better price on my internet/tv service. Wound up getting a deal on a different TV tier (will save me $100 a month) but Xfinity is sending me new X1 boxes. I already have 2 Cisco rgn200n DVR boxes. Mine store recordings locally and have coax connections for

I was just looking through my upcoming scheduled recordings on my dvr and noticed a few programs that have red dots with “recording conflict” listed next to it. If I click into the program line it just says Will not record due to a conflict. All messages are listed on the show Deadliest Catch. In ma

Xfinity stream app does not work properly. It freezes and when it works the picture is degraded. I have very fast Wi-Fi and the xfinity app works fine on my iPad. But it doesn’t work on the Samsung tv. I’ve installed the latest software on the tv and reinstalled xfinity stream.

I'm using Xfinity Stream Beta App on Roku. It works well, but it appears my account (Popular TV package + Gigabit Extra bundle) is limited to 20 hours of cloud DVR recording capacity. Is there a way to increase that limit while only using Stream Beta App? (In my prior home, I rented X1 Box and enjoy

I received the e-mail that my Wifi evaluation is complete and that I'm eligible for WiFi Boost Pods at no extra cost. Clicking on the redeem my pods link just tells me: Looks like you aren’t eligible for this offer Don’t worry, you can still purchase an xFi Pod to pair with your xFi Gateway. How do

I have a major scam that a phone agent with xfinity has committed and has not only set up and ported out my phone number to a missing sim to an account she led me to pay on upfront for the essentials plus I had called to verify as per the instructions on the page. I also have now been charged and ha

I'll be blunt - I have a family of 4 basically under house arrest with 3 jobs and 1 student, doing everything from home over the internet in a community where Comcast has monopoly power and I pay more than $100 a month for internet. Why am I getting messages like this? You’re getting close to exceed

Hello, We recently switched from equipment we owned to a newer xfinity gateway. I keep receiving texts to return the old equipment but it was ours and I have nothing to return. How do I get these messages to stop?? Please help.

Hi, I transferred my account to a new address and the process was smooth on the website. Once I moved into my new apartment, I realized Comcast did not provide service to this new address. Technician came and installed the cable. Now, I'm charged $100 one-time installation fee. If Comcast does not p

Received an e-mail from Xfinity that read: "We're excited to share that we've increased your download speeds from 300 Mbps to 400 Mbps. Faster download speeds help to give you a better experience as you work, learn, and stream from home. Don't worry, this is included as part of your current plan. Ho

Hi, Assuming no smart phone, and no [Edited: "Language"] smart phone google appstore app, for the life of me, I cannot comprehend WHERE [Edited: "Language"] is the option under the customer.xfinity.com (accessed via a Windows 10 / desktop web browser such as Firefox or Chrome), that would allow a Co

Just upgraded to 2.5GB speed with new gateway and Xfinity has finally got things sorted for proper speed/config. New Gateway only has one 2.5gb port. Purchased TP-Link TL-SG105-M2 unmanaged switch. Using Cat6A 10GB cables. Cable run from 2.5GB port on Xfinity gateway to switch then to 2 PCs and Mesh

While using the YouTube TV app, I'm receiving a error message ("Sorry this is not working..... APPS-04154) that flashes on the screen leaving me with a blank screen or it takes back to home screen. The only way to resume watching YouTube TV is for me is to restart the Flex device. I've contacted Xfi

I am having nothing but problems posting in here.

I have two RNG150N boxes. I have an HD account and usually they both show all available content. One I haven't used for a few months so I had turned off (24 watts when its off btw). When I turned it on yesterday to use this week it would only show SD channels. No wiring or equipment changes have occ

I have been an Xfinity customer for 5 years now, and at one point, I had autopay and paperless billing enabled, but I never received any discounts on my monthly bill. My current plan is Performance Starter Internet, which I've had since 2019. Am I eligible for the autopay discount? If so, how can I

For the last two weeks my DVR recordings have been freezing while watching them on the Xfinity Stream app. I can still hear the audio but the video completely freezes. It usually starts around the halfway point of the recording. Please help.