1 Message
Autopay Discount
I have been an Xfinity customer for 5 years now, and at one point, I had autopay and paperless billing enabled, but I never received any discounts on my monthly bill. My current plan is Performance Starter Internet, which I've had since 2019. Am I eligible for the autopay discount? If so, how can I sign up for the autopay discount?
Accepted Solution
XfinityJohnG
Official Employee
•
1.7K Messages
5 months ago
Thank you very much for reaching out to us here @user_lrefw9. I would be happy to explore all of the discounts available from here for you. Could you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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