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Ok, after ~2 hours on the phone it turns out this is related to missing billing codes.  Apparently they were never entered so it is throwing this XRE 03007 error code.  Hopefully this helps someone else fix the issue faster.  Since billing isn't open

X1 Technical Issues

Welcome to the new "X1 Technical Issues" thread. We ask that you post all of your X1 related technical issues (Audio, Set Top Box, etc.) here.    Below, you will find links to X1 Help articles that may assist you in resolving your technical issue:   Xfinity TV: Basic Troubleshooting Find and Trouble

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Cant fast forward through MLB Extra Innings Recordings XRE-03091…

I cant fast forward through my MLB Extra Innings Baltimore Orioles Recordings. On all boxes. I fast forward an hour, it goes to the 8th inning, then pauses, then exits the video. Error XRE-03091. I think its kicking me out because it thinks im fast forwarding through commercials…. There are no comme

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Greetings, @laplabs! Thanks for reaching out to us on the Forums! I hope you are having an amazing day! I apologize to hear that you're having issues with the cable box in the bedroom. Normally XRE as to do with the way the box is communicating to ou

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XRE 03090 message

All of the sudden for the past 2 days the smaller box in our bedroom is having issues with an error message xre 03090. It just randomly Skip's channels and will not have the guide screen come up or anything or just goes blank or freezes. Then says Channel temporarily unavailable , wait while Channel

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Xfinity Flex Error Code XRE-00250 – Unable to Watch Content

Dear Xfinity Support, I’m experiencing an issue with my Xfinity Flex box. Whenever I try to watch something, I receive the error code XRE-00250, and I’m unable to stream any content. I’ve tried restarting the device and checking my internet connection, but the issue still persists. Could you please

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DVR NOT WORKING ERROR CODE XRE-06027

First day with Xfinity and dVR didn’t record my show. Not a good start. I’m testing this out for 30 days.

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XRE-00250 Code

Have this code coming up with a note to call and when I call I cannot reach a person

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Why am I getting XRE-22 VOD-7007

Says contact billing. Can not rent vod

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The worst part about Xre-03056?

The worst part of getting this error is that after 20-30 seconds of black screen, my box changes the channel on me—bye bye buffer! Every single night we go through this. They have sent techs out who replaced all the wiring from the pole to the boxes, and some work on the pole itself, but the issue j

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XRE-00002 New TV Box

I just got a new TV Box and it is giving me this code. I ha e reset it and unplugged the coax cord from my router and plugged it in the the TV Box and still have the same problem. Do I need a new TV Box or what could the problem be?

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Woke up today and having similar issues. XB8 seems to be dropping wireless devices. Xi5 giving. XRE -03106 and RDK 03117. iPhone pro max 13 hops on private network then drops off and onto the pubic WiFi. Apps/games disconnects. xFi app is only showin

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3 years ago

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New XB8 randomly dropping devices

Just recently swapped my XB7 for the new XB8 modem. Was hopping for better device connectivity and expanded coverage. I have a very old home and complicated construction so network coverage can be difficult. I currently have over 40 devices connected to my network (smart switches, Echos, TVs, secur

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xre3137 error EVERY NIGHT on NHL Center Ice ... Why?

I used to have an intermittent issue where I would get the XRE-3137 error while watching NHL Center Ice some nights, but not all. Now it's gotten interesting. EVERY NIGHT since 12/22/23, I lose the picture ... at 7:30, 8, 8:30, 9, 9:30, etc. Sometimes it goes out for only 30 seconds to 2 minutes. So

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Channels not working

I’ve been getting the message below on certain channels for the last couple days. “This channel is temporarily unavailable” and below that it says, “Please wait while the channel reloads, or try again.”                          

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Can’t watch live, can’t watch DVR and XRE-03056 error constantly

On two tvs on two separate x1 boxes, I’ve had so many issues since mid-March with live tv freezing and error messages, I’m just trying to find if this is a trend that others are experiencing. When the issue occurs during live tv, the screen goes black and kind of sputters and pixelates, and then th

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FLEX ERROR : XRE-02022

Recently moved. Error message on Flex after activation

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error code XRE-00250

I am unable to make a minimum payment until November 2nd and someone told me that would be okay. However, I am unable to use my TV :(

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help with error code xre-00250

Despite everything I have tried, my Flexbox still shows the same error code. A few days ago, I spent 30-plus minutes on an online chat with an agent who was supposedly attempting to repair my issue. Only to have the online agent end the chat stating we were no longer connected despite me typing "her

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Error code XRE-03121

Multiple channels with same code.

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Error code XRE-03046

Why do I get this and how do I get it fixed?

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