Catchy TV is now working for me, but now METV says it's only now available in HDTV, so I need to upgrade to an HD subscription. Not one penny more XFINITY!! Not one penny more! I am already paying close to $200 for a new cable box I had to get back in April, that I detest!
@tesb0329, I am happy to look into your MEtv concern with the error you are receiving. Please let us know if you are still seeing an error regarding your cable box.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
And as of 8:14 this morning it's still not working. I can get it via an external antennae. So it's still on, it's just xfinity that's got the problem..I'm going to DTV!
Hey there, @user_4d2c78! I am sorry to hear about the experience with METV, are you receiving an error message when attempting to watch it?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
@GaryR1 Thanks for reaching out about your MeTV concern, I'm glad it's working for you now!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
tesb0329
New Poster
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10 Messages
10 months ago
METV and Catchy TV, for me, not working. I get an error XRE 03137.
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user_4d2c78
Visitor
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1 Message
10 months ago
And as of 8:14 this morning it's still not working. I can get it via an external antennae. So it's still on, it's just xfinity that's got the problem..I'm going to DTV!
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ljordan9
New Poster
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5 Messages
10 months ago
I am guessing Xfinity decided to drop it. Just another step toward running like a traditional network- not working out for NBC, CBS, etc either.
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user_tp23du
1 Message
10 months ago
I started noticing the same thing over the weekend.
As mentioned in other comments here, I was also seeing error XRE 03137
I opened a live-chat with support last evening.
They initiated a "system reset" (I think that's what they called it) from their end.
That didn't fix the problem immediately, but when I tried again in the morning, the problem was fixed.
MeTV is working once again for me.
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