New Poster
•
1 Message
XRE-00002 New TV Box
I just got a new TV Box and it is giving me this code. I ha e reset it and unplugged the coax cord from my router and plugged it in the the TV Box and still have the same problem. Do I need a new TV Box or what could the problem be?
Rustyben
Expert
•
24.6K Messages
5 years ago
call 800-comcast and select billing. ask the agent to check your activation date for the account and that should fix the problem based on other threads on the forum.
0
0
Jime14
New Poster
•
1 Message
5 years ago
0
0
Rustyben
Expert
•
24.6K Messages
5 years ago
follow the directions just above your reply.
0
0