DVR NOT WORKING ERROR CODE XRE-06027

@ComcastKaitlan i called and got it resolved. Thanks you

You are so welcome! :D

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what was the solution because I am having the same issue

Hey @user_f24fd5, thank you for reaching out on our forums about your DVR. Although the original posts issue was resolved over the phone, we certainly don't want you missing out on your shows. XRE errors can be caused by communication errors and I'd like to take a closer look at your service. Can you send us a private message so I can see what is going on? You can send one by clicking the "message" icon in the upper right corner of our forum page. Once you click on that, input our shared handle Xfinity support to send us a private message.