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Hello, @user_665540. Thank you for reaching out to us through our Forums. We can certainly help! We did receive your Private Message, we'll continue assisting there!

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Unlimited Data option Temporarily Unavailable?

I've been going over my 1.2 TB usage plan and getting emails from Comcast about it and suggesting I sign up for their $30 unlimited option. However, w

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Hello, @user_4d5104. I'm sorry to hear you're getting this error message when attempting to load the MLB app. I know how frustrating that can be, especially with all these good games going on. Is this happening on all of your cable boxes or just

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2 m ago

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Error code 04035

It try and load into my MLB app and it keeps saying this error code. I’ve tried unplugging it and reconnecting it to the wifi. Don’t know

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Greetings, @user_8c555d! Thanks for reaching out to us on the Forums! I hope you are having an amazing day! I apologize to hear that you ending up with the wrong equipment. We can certainly get this taken care of for you. Can you please click the Pee

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XG1-A VERSUS XG1-P

We currently have the XG1-A and when we tried accessing Disney+ and CBS all access we got a message that we needed to upgrade our equipment. We went t

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