Visitor
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3 Messages
iOS problem with Comcast mail
I was prompted to change my Xfinity password. I did that and of course I couldn't get email on my Mac. I entered the new password and could again get email. However, despite having the right box checked in security settings( allowing 3rd party access); I can not get Comcast email on my iPhone or my iPad. Changing the password on those devices didn't work. Deleting the account; restarting the device and attempting to add the account results in a message "No password provided for "Comcast" Please go to mail settings and enter a password." Of course that is impossible because the account hasn't been added.
Accepted Solution
Official Solution
MikeDropR
Visitor
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1 Message
4 months ago
I was finally able to resolve this issue. here are the steps I followed.
On iphone- Delete Mail account from iphone
xfinity website > Login > Change password>Signout
xfinity website >Login > Change password again>Signout.
xfinity website > Login > uncheck "Allow 3rd party access" > Logout
xfinity website > Login > Check "Allow 3rd party access" > Logout
On iphone > Setup mail account as a new account.
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user_7v7t3a
1 Message
11 months ago
Had same issue. Changed the xfinity password a second time and tried setting up in Apple mail again and it worked.
4
tst_479
Visitor
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3 Messages
11 months ago
Thank you so much- this solved the issue for me as well. Amazing that support at Xfinity were clueless
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user_sd4172
1 Message
8 months ago
Thank you all. This worked for me.
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user_dj7vfs
2 Messages
7 months ago
I’m having the same problem
1
user_b2edly
2 Messages
5 months ago
I have tried all of the suggestions, and to no avail.
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WyldWilly
New Poster
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1 Message
5 months ago
Tried this and no joy. But it does log into and pulls down all the emails. But when trying to send out an email it gives me the error message. Is everyone else seeing this?? WMC
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user_e7a078
2 Messages
5 months ago
Same issue - reset password twice - didn’t work. Still says no password entered for comcast even though there is clearly a password in the mail settings.
(edited)
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user_a8e738
Visitor
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1 Message
5 months ago
Same issue. Reset password three times and then it tells me there is no password for the account. "go to settings, mail, account, enter password (try again ) and then the message repeats.
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user_1xjxft
7 Messages
5 months ago
I'm having the same issue, I've tried ten times and it still says there is no password for the account. I've deleted the account and tried to add it back and it still says "no password provided" which is ridiculous
I am also having the same problem in the Mail App on my laptop -- but I can log in via my web browser and see/receive/send emails. Xfinity, I need a solution please.
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user_rlwy7j
1 Message
5 months ago
Same problem here! Have tried resetting 5 times and still the same message.
1
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hbeader
New Poster
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2 Messages
5 months ago
I have deleted and re-added the account on iPhone and it still is saying no password, it’s there.. it works fine logging in over the web. This just stopped working 4 days ago out of the blue. What is going on here?? Why can’t I re-add the account, is Comcast having an outage?
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user_mkai75
3 Messages
5 months ago
I have the exact same problem. Comcast made me reset my passwords and now I can only get my email from the computer. I spent hours today trying to troubleshoot. I’ve done all the suggested fixes. How could Comcast just let this happen? This is so frustrating. I need email access on my phone.
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user_toexok
3 Messages
5 months ago
I’m having the exact same problem as well! Spent HOURS today trying to fix this to no avail. Horrendous! Can’t access my email via iPhone Mail OR through Outlook on my computer. Same error. Neither platform recognizes the email password. (Which I have reset literally seven times.)
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Spolitotile
Visitor
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1 Message
5 months ago
Same problem here. Tried all solutions. Nothing works
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