I am having the same issue.  When I click "here" I get this error message . . .

This forums.xfinity.com page can’t be found

@XfinityAdrienne​ l am having the same problem

@user_e19saw​ Got a call back from customer service-it is a technical issue they are working on it.

@user_e19saw, thanks for your report of the problem! It is a known issue and is being worked on by our teams at this time. We would recommend trying again periodically, and it should be cleared soon. Thanks for bearing with us! 

Looks like it's acrossed the board . . . iphone, computer . . . everything just keeps taking you in a loop.

Thank you so much for clarifying that for us, @user_n3o7j1! Have you attempted to clear your browser cache and cookies on your computer? Once you have cleared the browser cache and cookies, can you attempt to access the email again and let us know if it is resolved?

I am having trouble connecting to xfinity comcast email. Getting message service temporarily unavailable. 

Hey there, @user_unucvf! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I do apologize for the experience with your email, and our engineer team is currently aware of the known issue. They are working to get it resolved as quickly as possible, and there currently isn't a set ETA to resolve. We would recommend continue to monitor this forum, and continue to attempt to login to get access to the emails. 

@user_89kcte I am sorry to hear you are unable to access your email. Are you getting an error message? Have you attempted to clear your browser cache and cookies on your computer? Once you have cleared the browser cache and cookies, can you attempt to access the email again and let us know if it is resolved?

same here... keeps directing me to discovery site

Hello, @user_c7fti8

We apologize for the inconvenience. Our engineers have become aware that there is an issue when customers who log in to xfinity.com to check email will get redirected back to the Discovery Hub. At this time we do not have an ETA for resolution but will continue to monitor the progress and update these threads. 

I cleared the cache and cookies. I also tried a second computer. Same problem.

Same problem… home computer and phone. I have tried clicking on the link as well, still not working.

Hi there, @pd08! I use my .net email as well, and I am able to get in. To be sure, can you try this link: https://connect.xfinity.com/

I have tried on windows laptop, my phone and my mac mini, all with different browsers. Same loop keeps occurring on all. See url variable: #xfFailureCount=1
https://connect.xfinity.com/appsuite/#xfFailureCount=1

That page is showing a 404

@user_rtk74l Thank you for confirming that you are attempting to log in directly from our email client. Do any error messages appear, or is it just a loop? Can you walk me step by step through what happens as you enter your password, etc?

Same issue here. It is on a loop when going to https://www.xfinity.com/email. I click the button "sign in" (even though I am already signed in). And it brings me back to the same page.

bap1130 I tested with my account and using an email client on my mobile phone is working for accessing email. Do you have an email client option like outlook, macmail, or another mail app to try? 

Greetings, @user_5yk95w! Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're still having issues logging in to your email, but you have definitely come to the right place for assistance.

If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

Cannot access email on phone or PC. Keeps me in a loop. Tried clearing cache and cookies. Still no access.

@BOB87 I appreciate you making us aware you're having issues accessing your email. Are you logging in using a third party email server or our website?

i am using  your website

@BOB87 Thanks for confirming where you're having this problem. Have you tried to clear your cache and cookies? How about using a different browser?

When I try to log into the blue box screen

I get the same loop that bumps me to the "discovery hub" page.  It says "click here" for email but then just loops me back to same place. 

@hkc20 I am sorry to hear you are also having issues accessing your email. Are you using a 3rd party email app or going to the website on a computer/lap top?