Since Xfinity isn't losing a penny on this virus outbreak, you'd think they'd waive movie rental fees while we're all stuck at home.

I’ve been charged a $23.39 standalone mobile fee despite having bundled internet - why?

Same error on my Xfinity stream only on 1 of my 4 TVs. Stream used to work on this tv. I bought new fire stick and stream app still comes up with same error. Been going on for 3 months 6 calls and now a tech at my house. Tech support on phone does not have a clue. Wasted hours trying to fix

I've restarted the satellite box multiple times as well as restarting the main box first. No luck. Kinda gave up and bought a fire tv stick figuring I'd use the Xfinity app. That doesn't work either. Says I have to be on my home wifi (of course I am on my home wifi)

As a long time customer, I ordered the additional services (I already have cable internet and smart phones) from Comcast/Xfinity. Current Equipment: 1. XG1v4-A 2. Xi6-T - 3 pcs ( I have four 4K tv sets in home ) 3. Arris SBV3202 4. Wi - Fi Router Netgear Nighthawk AX5200 The code XRE-10007 is coming

Hello, I set up my Gateway (XB7) yesterday and I have 5 CTDI CMTX devices that were previously connected to Gateway. Right now, the app shows five devices not connected. I don’t know what does this mean CTDI CMTX. The app shows the devices were last time connected two months before I got the gateway

how can I get ahold of a person to talk to about my bill? I was charged an in-home service fee, someone came out and looked at our equipment and couldn't even figure out what the modem was. and it ended up being there were multiple service problems that an experienced technician had to come out and

We’ve been trying to watch a movie on HBO Max and this error code has interrupted the movie about 8 times now. We are streaming using an Xfinity Flex device. I’ve restarted my router every time and I’ve unplugged the Flex device multiple times. The Xfinity app shows that my internet is doing great s

I'm trying to apply for ACP but am getting this error... "Something went wrong. Check your application and try again. You have 1 attempt(s) left." I don't want to find out what implodes if I use up all 3 tries 🫥 If I could get some assistance, it would be greatly appreciated. Thanks!

I was recently notified I had "earned" my "1st reply badge", but I haven't posted in a long time. How'd that happen? Does this have anything to do with "kudos?" I have none.

I've been trying with no luck to log into the Xfinity xFi mobile app on my iPhone X. Was able to log in in the past but the last few weeks has me in an endless loop with no success. I enter my Xfinity ID and Password...then it takes me to a verification code page that I enter the code that was sent

I was able to split my dual band Wi-Fi into separate 2.4GHz and 5GHz bands through the XFINITY App. But I also need the 2.4GHz band to operate on b/g/n. I was on chat support for a long time and the guy kept promising he could Help me but in the end he was useless. So I need to get this done somehow

I have had this problem on the app for 8 months or so. The LAFF channel displays content for the BOUNCE channel. I look at the BOUNCE channel and the content is correct. This happens on every platform that I use the Xfinity streaming app on i.e. Roku, Ipad, Android. I have contacted customer service

I got a new modem from Xfinity, they want the old one returned. Sent it back by ups, but they didn't sent a box or label to return it. How do I get a box and label to return it?

Another reward complication is vexing me, as happened in 2022 and 2021. I qualified for the free Apple Watch SE back in late-August. On September 5th, I got an email that there are no SEs in stock, but I can use the $299.99 towards the purchase of another Apple Watch. Let me state here that the purc

My neighbors new wifi line is on my side of the fence into my yard and through new expensive landscaping. I did not grant any permission for this. I need the ki e buried on her side of the fence leading to the box via her property. Who can address this?

My landline phone worked fine until yesterday and now has no dial tone. Cannot make or receive calls now. Phone is wired to Xfinity modem. The landline handsets are charged and being on or off the hook doesn’t make a difference. Modem has been restarted multiple times both through the Xfinity app an

Hi, I am a platinum reward member, but do not see Peacock Premium as a reward option. https://customer.xfinity.com/activate-peacock states I am not eligible for this offer. Can I get help activating it?

This is a long story so I'll just provide some of the highlights of my experience. Twice in the last few months Xfinity has without notice disconnected the Home Monitoring service associated with the alarm. On both occasions I went to a local Xfinity store and had it turned back on. In both cases be

I need to cancel my Xfinity services.