andysc1, Thank you for creating a new post. I'm sorry to hear you are looking to cancel service. I can certainly address any issues you may have, and I can also help stop service if needed. I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
XfinityVianney
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