As a long time customer, I ordered the additional services (I already have cable internet and smart phones) from Comcast/Xfinity.
2. Xi6-T - 3 pcs ( I have four 4K tv sets in home )
3. Arris SBV3202
4. Wi - Fi Router Netgear Nighthawk AX5200
The code XRE-10007 is coming every day when I start the TV-s. I have to wait and make 2 - 3more attempts on Xi6 boxes to get the chanel I need. Sometimes cannot teak boxes repeating the steps..
Checked all connections and cables to eliminate common problems,
Restarted several times, modem, all boxes including XG1v4-A, repeated full setup twice.
Unfortunately, the same happened again and again - always after XG1v4 being longer time on idle.
BTW, changed several coax splitters in hope that will help. Also disabled power on sleep on all boxes including XG1v4 .
BTW, the Wi-Fi and wire speed is fast and blazing 600 MbPs with no interruptions at all.
Could not believe that all Xi6 boxes are not O.K. ?
FYI, everything I got from Xfinity was BRAND NEW except the DVR Box XG1v2-A.
This box was an used piece with some big and small scratches on the box. The box was wrapped only in some sort of transparent foil. I would greatly appreciate any suggestion how to fix this problem or exchange my XG1v4-A to another unopened brand new box.
One more info . . I am subscribed only on live TV, internet and Voice (Voip Phone). I do not have
purchased xFi, Flex or any other streaming service from Comcast / Xfinity which requires Xfinity gateway ("must have" ) with bridge mode disabled.
Appreciating reply from Xfinity official expert as soon as it possible . . . .
Thanks in advance, Nem