Hi there, i do live streams and recently been having issues, recently been since late september. the specific issue is that my upload and only my upload speed will randomly drop to sometimes near zero, while in the middle of livestreams, forcing me to restart my modem multiple times, which doesnt ex

Since adding storm ready WiFi device in the app I can no longer view my gateway, restart it or view any devices from the app. I have updated the app and attempted to reactive the Storm Ready WiFi thru the Xfinity Assistant. Need Devs to check this out…

App stalls at entering of new network name and password. Just says there was a problem. Please try again. Keeps looping same error message.

I'm about to lose it over here. Ever since upgrading our router I have not be able to print from the same printer I've been printing from flawlessly for years. Please help me fix this. I'm ready to quit Xfinity over this. I can't contact anyone irl to get help with this. I'm beyond frustrated over t

Just as the title says, our Xfinity modem shows solid lights for “Power,” “US/DS” and “Online” but nothing else. After getting home today from a trip, we noticed our internet was a little slow. I cycled the power on the modem as I normally do. The reboot process started normally, but it started taki

I just got Now Internet and got it up and running. I’d like to change the WiFi name and password that was assigned to the device. I do not see where to do this but I do not feel very secure knowing this information is on a sticker on the unit placed by an individual who could access it possibly.

I've had this issue for 4 days, and I've contacted support at least 5 times and they haven't been able to do anything. I've tried reactivating and restarting my router, uninstalling the app, logging out, and nothing works. I tried using the admin tools but i can only make the changes I want in the a

We recently switched from using our own cable modem and router to Xfinity's XB8 Gateway. Our service seems to be running fine and we now have unlimited data and access to Xfi Complete services at home. As part of our new set up, we turned on "Advanced Security" in the Xfinity App and our XB8 gateway

Hi, I would like to set up an additional router on my property. I already have the two coaxial cables (i don’t know how it’s called). The pods won’t work to my purpose in this house - I have 8 bedrooms and over 3600ft of space and 2 floors. how could I do that? Can I hire this over the app? I could

I came across an old question and would like to re-ask it seeing that was over 3 years ago. Same question looking to disable wifi everyday between the hours of 12am to 6am. Off at 12am on at 6am. https://forums.xfinity.com/conversations/your-home-network/set-xfi-complete-modemrouter-on-sleep-schedul

First, please note this issue has been solved. (See below for Solution and Cause) This post is intended as an FYI FAQ and may not exactly match your situation. But, I encourage you to read ahead if you find similar issues with unknown devices connecting via Ethernet on your home network. The issue:

Hello! The internet shutdown was Xfinity's maintenance issue; it was Xfinity’s equipment that was not working because it was ‘outdated’ (and I got it only 11 months before); I was never informed about a tech charge by your customer service nor by your tech. I would like to dispute the $100 tech home