1 Message
Xfinity flex
Hi there, my Xfinity flex has never had the option to cast from my phone and I'm trying to get it working. I though unplugging my device from Ethernet and connecting it to the Wi-Fi that my devices are using might be the fix but it still didn't show up. I then double checked the mobile video casting option was turned on and restarted the device fully but still no casting option on YouTube or any other of the main apps. My Chromecast comes up on the list but not the Xfinity flex.
Any help would be very appreciated!
XfinityThomasC
Official Employee
•
1.8K Messages
1 year ago
Hello, @user_52dca3
To cast select apps’ content from your mobile device to an X1 TV Box or Flex streaming TV Box, you’ll need the following:
For information on each mobile app and how to cast, please refer to:
To turn on or off mobile casting:
Note: Mobile casting is turned off by default on X1. On Flex, it’s defaulted to on.
Then check out this support article https://www.xfinity.com/support/articles/cast-xfinity-stream-to-chromecast for that specific device. Let us know what issues you run into so we can assist further.
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