I just got a call from someone who claimed to be an Xfinity Internet Tech Support and tried to use the Ultranet website to gain access to one of my computers. They claimed my router needed to be updated and my upload speeds were too high! Everyone beware of such scams. They had my first name

I got a new phone Google pixel 7 last month which was under promotion. The deal was if I port the number then I'll get this device for free. Xfinity automatically assigned and activated a number to this phone, which I never asked for. After receiving the phone I called Xfinity to port my number so t

Just received voice message “Hi there this call is to remind you that 50% discount offer on your Comcast Xfinity account expires today in order to avail the discounts please call back at [Edited: "Personal Information"] from 8 AM to 5 PM Pacific standard time thank you and have a great day&he

I traded in my Galaxy S22 for 799.99 credit towards a new Galaxy s lineup so I got the Galaxy S23. It has been over two months since I traded it in. I called many times and was told to wait.  I received an email 9 days ago saying my credit was canceled.  I'm paying the full payment on

I have been receiving multiple calls offering a 50% discount, but I’m assuming they are scams. Do y’all make calls offering discounts?

Received a call from [Edited: "Personal Information"] that Xfinity was offering a 50% discount. The offer was to pay this month's bill if I would pay my statement six months in advance.  Told me to call [Edited: "Personal Information"] and give the billing. department code XFI779.  S

​Just received a call saying that customer service was attempting to upgrade the router remotely from 4G to 5G. As I was going to see what color my router was... she (with a heavy Indian accent) began telling me to please type in a code in my PC.  I played dumb and pretended to not understand

​I just received a call from [Edited: "Personal Information"] from someone claiming to be from Xfinity telling me that there has been suspicious activity on my network and router. They started having me go through some steps on my computer to show what was running in the background before I started

​I was chatting with an agent about issue with my wifi network. The agent offered me $15 mobile line and $30 discount on wifi and free phone. Initially i thought it was legit and provided my ssn and DOB. As the Conversation went on it felt like a scam. Can someone help me with this? ​

My wife received a voicemail stating Comcast/Xfinity was offering a 50% discount on our service. I was very suspicious from the outset but wanted to see how it worked. It was the same scam reported in other posts where you pre-pay for so many months of service and get a 3 year fixed rate on your ser

I received a call yesterday about updating my router from someone identifying themselves as being from Xfinity . I was walking out the door so I asked them to call me back today. They did and said that they had been trying to send security updates to my router that were not going through. He had me

I received a call from someone posing as Comcast asking to help update my router. They were trying to gain access my computer by having me install ultraviewer so they could connect remotely. Watch out for this scam! Comcast, you should proactively warn your customers about such scams.

On Monday night 12/12/2022, my internet service was disconnected for few hours due to plan maintenance. I did not know at the time, and I called customer service. I talked to a male customer service, he did not say what his name is He asked me to pay the bill which is on autopay and there is a me

I got a phone call and when I answered they said they were with Xfinity Comcast and asked if they were speaking to [my name]. I stupidly said yes and they went on to ask if i would be interested in completing a survey. I realized my potential mistake and hung up, but I was wondering if this is a sca

Where can I find an email or address to file a formal complaint. I transferred three of my mobile accounts to xfinity and I also added an additional line. I was told if I purchased a google number and ported it in that the phone would be free. Now I'm being told that I cannot do that and I cannot re

I just got a phone call from a XFINITY caller ID. The number listed had a check mark and the number is what XFINITY has online for customer service, [Edited: "Personal Information"]. There was a women who said there was someone on the other line who is pretending to be me. She then connected us and

I received a text message from alleged Xfinity offering 50% reduction in services. I called and got the usual sounding xfinity music and then foreign voices. The car person took my name and last four digits of SS number.  He then informed me I was eligible for the 50% discount including all

I was just connected with a live agent via chat on the app. We were discussing my flex box, and I believe she tried to scam me. She asked who I use for my phone service and what I pay a month. I told her, and she proceeded to explain that xfinity offers phone service and said she could get me “2 pla

I received a scam voicemail this morning. How/where do I forward it to xfinity?