Tyler-D's profile

New Poster

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4 Messages

Monday, April 24th, 2023 9:39 PM

Closed

Scam?

​I just received a call from [Edited: "Personal Information"] from someone claiming to be from Xfinity telling me that there has been suspicious activity on my network and router. They started having me go through some steps on my computer to show what was running in the background before I started to think this seemed fishy so I asked them to email me. Is this legit or was this a scam?​

Problem Solver

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1.5K Messages

2 years ago

Scam. 

Hi.  My name is "Steve" from Microsoft Support, calling about the issue with your computer.

Don't talk to phone solicitors and scammers.

Problem Solver

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637 Messages

2 years ago

Hello there and good morning! We appreciate you taking the time to bring this matter to our attention! You can never be too sure nowadays and completely understand being cautious and questioning it! You can reach our Customer Security Assurance team by calling them at 888-565-4329 between the hours of 8:00 AM and 12:00 AM Eastern Standard Time 7 days a week!
Your account and internet security are of utmost important to us, and this dedicated team will certainly be able to help in these situations! 

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