I have setup to record all Chicago Cubs games on 3005. Today 4.26 the game did not record. Looking at the scheduled recordings no games show up for the next 4 days then on 4.30 it shows a recording set up.  Then no more games for the next 2 weeks.  There is some kind of issue if we are al

Is this normal behavior with xfinity customer service? The text message specifically says to not share with xfinity representatives.

Hello, Always have had good service on this forum so I thought I would reach out about what I experienced today at Comcast store. I went in to transfer (internet,tv,landline phone) my service; moving to a new address 1 mile away from my current address. I was told I could not transfer my landline ph

Caller ID is not working on my home landline, but is working on my tv. Also, there is a big time lag with my Call History showing up on my Comcast Account's webpage. It can sometimes take many hours to appear, then all calls show "Anonymous" for the name above the phone number. (No calls are from An

Just upgraded to 2.5GB speed with new gateway and Xfinity has finally got things sorted for proper speed/config. New Gateway only has one 2.5gb port.  Purchased TP-Link TL-SG105-M2 unmanaged switch.  Using Cat6A 10GB cables.  Cable run from 2.5GB port on Xfinity gateway to switch the

I am an existing Xfinity mobile customer with a Pixel and just received an iPhone ordered from Xfinity. It came with a SIM.  I want to keep my number.  Do I activate the iPhone with my current SIM or should I use the new one?  (I asked at the local Xfinity store but the answer I got

I had recently added on a secondary ip address to my residential Xfinity Internet account for an additional $4.95 a month. However due to technical problems between my modem and routers in trying to utilize it I've decided I'd rather just remove the feature than spending more time trying to fix it.

My XR15 remote is only working to change channels. Volume, Mute & Power button are not working.  This happened to me about 3 weeks ago and after numerous calls with Xfinity and trying to reset and reprogram I had to get another remote.  It has been working fine for about 2 1/2 weeks a

I have an iPhone 16 that is activated with one line from Xfinity (esim).  I wanted to move another Xfinity esim line from an iPhone 14 over to the iPhone 16 so that I can have both Xfinity lines the iPhone 16.  I am getting conflicting information on whether this is possible.  Some a

I have been an xfinity Internet customer for a couple of months and wanted to add xfinity mobile to my account. I filled out the required information for the credit check but was declined. I am new to the US (2 months) so I think that it is because my credit hasn't had time to build. Is there a way

In the notes on the billing section: Xfinity TV Update: Effective April 13, 2021, Cartoon Network will no longer be available on Expanded Basic or Kids & Family. It will be available on Digital Preferred.

I had ordered a iPhone 12 Pro Max Nov 2020 and received a package from FedEx today 12/14/2020 and there was no phone in it? There was just a sim card and a empty place with message "Here's your Phone"?   I called Xfinity mobile support and they said it is escalated to a different team.  

I graduated Uni and moved out of my apartment end of May and cancels my Xfinity service. My roommate was staying and so was starting an internet service with XFinity under their name. When I canceled and explained this the person in the phone said the tech/installation guy will pick up the old equip

Cancel my appointment for the 20th

Whenever I try to access a xfinity.com site from my home network on any device and any browser I get: Access Denied You don't have permission to access "http://www.xfinity.com/" on this server. Reference #18.cf034017.1633720197.a37f4e But if I use a VPN it works. I wouldn't care except I want

Hello. I just purchased an Amazon Echo Dot. I see in the Alexa app there is an Xfinity skill that one can enable. However, I’m curious if my Echo Dot can do things like change my channel for me. Example: Can I use my Echo Dot to say change the channel from 1484 to 1458. If so, how? Has anyone been a

I am trying to manually set my own DNS servers in System Preferences. However, it seems like the router is not honoring my computer's DNS servers and instead is using some sort of Comcast DNS server. (I am using https://dnsleaktest.com/ to check.) I think this is because hsd1.il.comcast.net is showi

For the past 3 months or so, we've been having an issue at home where some websites and web apps will load content like they're on a dial-up modem from the 90's. Sometimes the content just won't load at all and the page will remain blank until I wait for a while and refresh it later. Sometimes it'll

I have a new XB6 Gateway. I need more than 2 ethernet ports.  I have been told that you can plug a 5 or 8 port switch into one of the ethernet ports on the back of the XB6.  Is there any configuration needed on the Gateway or switch?  Does DHCP need to be configured manually? Any Tip

I’m getting many old recordings of Law and Order from 2013 on BBC America. My program says only New and from NBC. I got 6 on one night. It is annoying.