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Bad transmission on two local channels

Two local channels are not being broadcast properly. The picture is pixalated and the sound is broken and badly distorted. This is affecting both of my tvs, one of which is connected to a dvr, and one which is connected to an auxiliary box. All other channels appear to be fine.

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 • X1

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We can certainly understand the need for fast internet in home nowadays! With so many relying on it for work, school, gaming, you name it! It's become essential!Here's a link of ways that may help with improving speeds using a wireless connection:Imp

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Xfinity Support

I recently upgraded to the 2,000 Mbps plan and installed a new xb8 gateway. Prior to the upgrade I was getting 800-900 Mbps speeds using an xb7 gateway. Since the upgrade I’m getting. 300-400 Mbps Wi-Fi and even slower with a wired connection. Has anyone else had this issue and resolved it? I’ve ha

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Reaching a live agent is such a huge process and the wait time long

What is going on with Xfinity? Cant get anyone on the phone. have to look at text message pick something, still can talk to live person, end up on Chat , then they have to schedule a call. Takes forever, once they say they scheduled a call they give a a virtual code. Do not tell you how long you hav

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 • Xfinity Stream Website

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Playback Issue :: 2111 on Android Phone

I rarely can get my Samsung S20 Phone to run anything associated to Live TV, On Demand, Movies, etc.". On "Live TV", I get the Playback Issue 2111.  For On Demand and Movies, I just get a continuous 3 streaming dots.  I can watch my recordings without any issue.  I have spent countle

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 • Xfinity Stream App

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Same problem for me as well. I can connect through the Xfinity App but it's streaming slow and I have frequent dropouts.  No problem using my laptop on the same Xfinity network.  Only a problem with streaming through my set top box. 

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Paramount+

Cannot stream Paramount +. Tried rebooting several times and it doesn’t work. It does work on my other tv that is on the Roku system. PLEASE fix this!

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Hey Xfinity, here we are still having the issue and it has not been resolved. Stop turning a blind eye to this. Seems like you guys need to fix you need to fix something server-side instead of issuing generic troubleshooting responses, wasting people

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WiFi Profile Management has been disabled

Transferred SIM card from Motorola 5G Ace to unlocked S22 Ultra. Registered SIM to new phone. Am traveling, trying to connect to Xfinity network.  Xfinity hotspot app not allowing me to connect.  Receive message that WIFI Profile Management has been disabled. 

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Yes still the same issues

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Xfinity Support

I recently upgraded to the 2,000 Mbps plan and installed a new xb8 gateway. Prior to the upgrade I was getting 800-900 Mbps speeds using an xb7 gateway. Since the upgrade I’m getting. 300-400 Mbps Wi-Fi and even slower with a wired connection. Has anyone else had this issue and resolved it? I’ve ha

Question

No issues with the internet connection yet today (2/3/2023) nor were there issues yesterday (2/2/2023). Last outage was Wednesday evening (2/1/2023). I also swapped which of the two coax cable outlets that the router was connected to on Wednesday nig

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MB8600 Dropping Internet Connection Daily

Hello, I have the 200 mbps internet plan from Xfinity. Xfinity sent me an email last month informing me that my (DOCSIS 3.0, Zoom Cable Modem 3.0 Series 1094) router will no longer be supported after mid-March. I have had no issues whatsoever with my internet connection with this router. I

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Yes I have tried multiple payments and keep saying payment declined

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Payment

Payment keeps saying declined

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  Time Not Established         Critical (3)        CMSTATUS:US_Diplexer_Mode_Change:TLV-9, 5-42MHz.     Time Not Established         Critical (3) &n

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MB8600 Dropping Internet Connection Daily

Hello, I have the 200 mbps internet plan from Xfinity. Xfinity sent me an email last month informing me that my (DOCSIS 3.0, Zoom Cable Modem 3.0 Series 1094) router will no longer be supported after mid-March. I have had no issues whatsoever with my internet connection with this router. I

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For those who come across this thread - was able to get this resolved. The number to call was 844-963-0185 which is the higher level of support for Comcast Security Assistance Team.  Was great to work with and took about a half an hour.  H

 commented 

6 hours ago

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how to move secondary email to new account

Transfer secondary email address to another Comcast account Years ago I set up secondary email addresses for my two children. Now they are adults with their own homes, Comcast accounts and internet service.   They want to use the email addresses that they have used for years but i

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What is the source of the built-in Regex processor so that I can test out regex expressions for functionality?

Hello.. I have been trying different email filter capabilities off the Sender/From field using Regex strings and have had some success. I think I could improve that success if I knew where the Regex expression analyzer that is built into the Email filter subsystem so that I know what to test and

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 • Email

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Hey there, @user_e6dfc2! Thank you for coming to the community with your questions and concerns. Did our Problem Solver's link to Another Forum Post On This Topic end up helping?

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VPN - How can I block VPN usage on Xfinity gateway? Rep told me to upgrade to Xfi Connect and the options would be in my gateway settings

VPN - How can I block VPN usage on Xfinity gateway? Rep told me to upgrade to Xfi Connect and the options would be in my gateway settings - the settings are the same prior to getting XFi connect.  Infact the option for high security specifically excludes the ability to block VPN.  Any hel

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Xfinity Stream App on Google Chromecast Device - Does it Work?

I have sideloaded the Xfinity Stream App '.apk' file (version 7.1.0.026) onto my chromecast dongle. I loaded the app and it does not show in the 'App" list.  I see the Xfinity Steam App when I go to 'Settings - All apps".  I have set the permissions to "Allow".  I can Open the Xfinit

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 • Xfinity Stream App

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@user_866ab6​ Boy, oh boy... Giant monopoly Xfinity is... don't count on them helping with this problem, The lines on my pole in fron of my house have been upgraded with a new power booster for this area. All as I can say is, the technology for thes

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Unstable internet connection

Months of unstable connection and not getting anywhere with local xfinity. Have upgraded coax all around the house. Techs have checked power levels on every pole on my street. Upgraded modem and made sure drivers are up to date. Have tested multiple pcs and devices. I seem to be losing packets at an

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@user_04ab52​ correct

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Paramount plus app not working with an X1 box

Hi there, tons of people including myself have issues with the Paramount Plus app streaming on Xfinity. Yes the actual streaming app, not the channel. We have a compatible box, but there is no way to upgrade the paramount+ app, and no way to delete it and re-download. Like everyone, it buffers too l

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@m3driver. Have you already tried clearing phone cache(volume up and power when booting)? Last resort is a factory reset and I know that is a pain. Our mobile team at 1 (888) 936-4968 can look into putting in a ticket after troubleshooting. The

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WiFi Calls Drop Immediately Upon Connection

I'm having a problem with my Xfinity Samsung S-22. If I place a call or receive a call on WiFi, it disconnects within about a second or less as soon as it rings once. If I turn off WiFi on the phone, I can make and receive calls okay. If I reboot the phone, it works okay for a while but the problem

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