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@nickm1 Thank you for working with us. We were able to process your cancellation request and you are all set! In the event you need assistance in the future, we ask that you please create a new post. We thanky ou for your business and hope you take c

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Xfinity Refusing to Let Me Cancel Without a Phone Call

After several years as an Xfinity customer, I have decided to cancel my Internet service due to my rate continuing to increase while significantly lower rates are offered to new customers. My service was originally $35/month, increased to $56/month, and is now scheduled to increase to approximately

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Bees in Comcast Pedestal

How do i get bees removed from a Comcast pedistool on my property line. This is like pulling teeth

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Have sent message and still nobody here to locate the buried wifi cable in my yard! No updates from Xfinity

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Need Locate Done for Buried Wifi Cable

I submitted an 811 request today to have a buried WiFi cable in my back yard located before I dig. I got a response from Comcast saying "Comcast has determined there is no conflict based off the information provided by the one call center ticket." I'm sure there is a cable buried in my yard in the l

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Mrc00per Please visit here and you should see the steps to send us a DM. We are looking forward to hearing from you.

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Bees in Comcast Pedestal

How do i get bees removed from a Comcast pedistool on my property line. This is like pulling teeth

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@XfinityRaul​ I've never done this before so please bear with me. I have responded on the DM site that I was needing a code last night.

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Lightning fried modem

Hello, we just had a thunderstorm and after a lightning strike very close to my house, my modem will not power up despite trying different outlets and a different power cord. The lights will not come on.

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Direct messaging app

Where is the Direct Messaging app

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@user_p7eb10 Our team can help with that down line. Can you please direct message me your first and last name along with your full service address so I can assist you further?To do so, click on the chat icon located at the top right of this forum's p

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Emergency down wires at residence

I am not an Xfinity customer. An Xfinity cable line was pulled from a residence overnight, likely by a falling branch. The line is now hanging/drooping from the house. There is no apparent structural damage, but the cable needs to be inspected and secured. I need a ticket created for the line crew t

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Which one is the DM ICON? is it on this page?

 commented 

3 hours ago

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Bees in Comcast Pedestal

How do i get bees removed from a Comcast pedistool on my property line. This is like pulling teeth

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user_0htg0q have you used the remote to view and edit your settings? As mentioned in the post, hit the Xfinity button on your remote, then go to Settings/Device Settings/Power Preferences/Power Saver.      

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Sleep mode

I'm not happy with the sleep mode on my TV. We use it to comfort our cat during the day. Even when I'm home, this is very irritating. I pay too much for cable to have this issue. I'm not happy.

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@user_0zu1ek Ready when you are. Please send a DM so we can continue our conversation.

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Lightning fried modem

Hello, we just had a thunderstorm and after a lightning strike very close to my house, my modem will not power up despite trying different outlets and a different power cord. The lights will not come on.

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Hi user_c2y2b1! Thanks for taking the time to visit our Xfinity Forum. Please know my team is always here to support you. To help you better, which specific form are you trying to fill out?  

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Form isn’t working

When you put in the start date which is the 08-11-26 and the end date was 08-18-26 it keep but the start date in the end date

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@XfinityAlyssaA​ Do you have time now?

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Lightning fried modem

Hello, we just had a thunderstorm and after a lightning strike very close to my house, my modem will not power up despite trying different outlets and a different power cord. The lights will not come on.

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So I dont know if anyone came by yesterday or not. I was not contacted.

 commented 

3 hours ago

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Bees in Comcast Pedestal

How do i get bees removed from a Comcast pedistool on my property line. This is like pulling teeth

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@XfinityEricB​ no it does not show there

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Missing Peacock Benefit

My membership says that I am Platinum, however, when I go to https://www.xfinity.com/yoursubscriptions , Peacock does not show up.

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Hi there @redwardn. Are you trying to access Comcast email via a third party email server or through our Comcast website?

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can't sign into my email

when I request to sign into my email from my server then all i get is the xfinity page. Very frustrating unable to sign in. I use to just type in comcast email sign in page and get the email. i am going to to get a new account with another company unless this can be fixed fast

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user_d463fd Thanks for reaching out for a review of your account. We would be happy to take a look to answer all your questions. I can answer the second though without account access. You are free to change services however you like at any point. Eve

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Termination

What is the remaining time on this account and are there fees to terminate? But can I terminate just the TV service but retain internet and phone? [Edited: "Personal Information"]

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Termination

What is the remaining time on this account and are there fees to terminate? But can I terminate just the TV service but retain internet and phone? [Edited: "Personal Information"]

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