Xfinity Community Forum

Yes, @user_em0908, March Madness should be available on multiview! Do you have any other questions we can help with on our forums at this time?

XfinityAlyssaA

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2 hours ago

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Multiview Channel

So I guess this Multiview is kind of only National feeds example notice No Phillies Royals game on Sunday afternoon with NBC Sports Philadelphia only All NFL Football games on even though showing Local CBS and FOX with NFL Redzone. It's ashame nice feature but has flaws.

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Where is court tv

Where is the New channel for court tv

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Channels and Programming

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XFINITY’ display clock

I just exchanged my dvr for a new one. They are the same model with the clock display. Unfortunately, the clock display is so dim I can’t even see the time. Even in the dark. I checked the settings. It goes from 1-3. I have it on 3 which is supposed to be the brightest setting. It doesn’t make any d

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X1

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Terrible service

Had an appointment for installation at 3-5 pm. Person never showed up! Spoke with costumer service the whole time waiting after 5 (fernah) or whatever her name was. She said the would be there 30 to 45 mins after that time and still never showed up and she just automatically made an appointment for

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Customer Service

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Greetings, user_73q1ij! Thanks for posting on our Community forum. As a homeowner myself, I understand it is vital to have clear communication when outside repairs will be made near your home and yard. We can certainly look further into this for you.

XfinityNatalie

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2 hours ago

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Need Improved Communication

My yard has been flagged, spray painted holes dug and left a mess since Oct. No flyer or letter to let you know what is happening, expected timeline, expectation for property to be returned to original state or what happens if there is damage etc. I just keep getting more flags and more paint and ha

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my service

I want a price reduction for my internet service since you are offering better deals to new customers. And I can get a better price from Earthlink

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Your Home Network

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Hi there, @user_edcqal! We are glad to further help with your service. We want things to work flawlessly and understand that would be frustrating to have happened. Are you using the Xfinity Xumo Stream box to watch or another device like a Smart TV?

XfinityRay

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2 hours ago

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Streaming is horrible! [Edited]

The remote for the streaming is the absolute worst ever! So much of a delay and doesn’t work half the time. I miss so much of a show and am pursuing other options other than Xfinity!!! Completely unhappy with what I’m paying for!

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Sorry for the confusion, user_614112! You can send us a DM here on Xfinity Forums. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. • Click

XfinitySean

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2 hours ago

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Want a different TV box

Technician replaced old box with a Pace XG2v2 which is not working well. Want s box with a DVR like the Pace XG1v4.

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@user_ziu2q3 Our team communicates over social media, and Forums. We do want to do our best to assist you, and handle our interactions here for tracking. If you could send our team a direct message with your full name, the name listed on the account

XfinityQuemekia

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2 hours ago

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Horrible customer service

I have doubt that this will ever be read by anyone. I have just spent almost 6 hours on the phone with "tech support" who have lied to me, called me both a bigot and a moron, and repeatedly hung up on me. All i needed was for them to push a factory reset to my modem. instead what i got was 6 hours o

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Hey there, @user_7twtny, thanks for reaching out through Xfinity Forums regarding your billing. I understand wanting to ensure you get the best value for your services. I would be happy to see what promotions we have available. Please send us a Direc

XfinityJeniece

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3 hours ago

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Billing

I’ve been with Xfinity for 3 years now and they will increase your bill every couple months consistently. ALL THE TIME. Never had an issue my first year now it’s been going up so much and so quickly. Definitely should’ve considered many other options.

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Hello @user_hvbixw, thanks for sharing with us what you have tried. We'll help you make some progress on this! Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associate

XfinityJustinM

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3 hours ago

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button reset not clearing admin tool username and password

I changed the username and password for the admin tool to access the modem via 10.0.0.1 and have long forgotten it. The only information in the Xfinity forums and troubleshooting advise to hold the WPS button down until the light on the front flashes. (the amount of time for holding the button varie

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I cannot dm as I aim not on social media.

user_614112

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3 hours ago

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Want a different TV box

Technician replaced old box with a Pace XG2v2 which is not working well. Want s box with a DVR like the Pace XG1v4.

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clear cache & cookies

how do i clear cach & cookies on xfinity app through Chrome?

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Your Home Network

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@XfinityQuemekia Thank you for the apology. However please do not expect me to believe any apology i get. If you truly wish to repair your company's reputation, I would now be receiving a phone call from a technician who can actually solve my

user_ziu2q3

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3 hours ago

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Horrible customer service

I have doubt that this will ever be read by anyone. I have just spent almost 6 hours on the phone with "tech support" who have lied to me, called me both a bigot and a moron, and repeatedly hung up on me. All i needed was for them to push a factory reset to my modem. instead what i got was 6 hours o

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Thanks for providing all the details, @user_uk3t1m. We are glad to further help with getting the lines moved to the new pole. Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so,

XfinityRay

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3 hours ago

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Request to Move Xfinity Lines to New Utility Pole – Pole #409391

I am requesting assistance with relocating Xfinity (Comcast) lines from an existing utility pole to a newly installed pole in Charleston, South Carolina. Pole

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Need Improved Communication

My yard has been flagged, spray painted holes dug and left a mess since Oct. No flyer or letter to let you know what is happening, expected timeline, expectation for property to be returned to original state or what happens if there is damage etc. I just keep getting more flags and more paint and ha

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Customer Service

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How do I resety password If you are using a Comcast gateway, see https://www.xfinity.com/support/articles/view-change-wifi-password If you are not using a Comcast device please post the model number of your WiFi router or gateway.

BruceW

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3 hours ago

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Wifi password

How do I resety password

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Thanks for meeting us here, @user_ym3yl6, about your internet service. I'm sorry to hear the service isn't working. Have you attempted any troubleshooting? Have you checked the cabling or restarted the modem? Just a reminder that your Xfinity app wou

XfinityLinda

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3 hours ago

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My home internet has stopped working on [Edited] Newton mass

My internet service has stopped working at my house [Edited: "Personal Information"]. I'm forced to use my cellphone hotspot

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@user_ziu2q3 I hear your frustration loud and clear, and I want to sincerely apologize. Being treated as though you don’t understand your own network, especially with your background is not the experience we want any of our customers. We apprec

XfinityQuemekia

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3 hours ago

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Horrible customer service

I have doubt that this will ever be read by anyone. I have just spent almost 6 hours on the phone with "tech support" who have lied to me, called me both a bigot and a moron, and repeatedly hung up on me. All i needed was for them to push a factory reset to my modem. instead what i got was 6 hours o

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Rdk 03003

My cable has been out since Friday i have been out of town before i left, two doors Xfinity was working on replacing something and now my cable won’t work

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Customer Service

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