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I am having this same issue with a minor difference. When I use the "here's how to find it" function, it returns the same email that I just entered to sign in. How do I fix this and redeem my benefit?
Cannot Activate Peacock
I go to the "view subscriptions" under "TV and Streaming" on the main Xfinity login page. Peacock says "activation required". When I click through and go to activate it says "Your Xfinity account is already linked to another Peacock account". I try to click through the "here's how to find it" option
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I am having the same issue. There is no other email associated with my peacock account.
Peacock Subscription Activation Error Code: PPG_0017_b8481b7
I continue to try to activate my peacock subscription that is offered through my Xfinity plan, however, I continue to receive an error message saying: Your Xfinity account is already linked to another Peacock account. Here’s How to Find ItPPG_0017_b8481b7 However, on the Xfinity webpage: https://www
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Thank you for your response. I have tried connecting with multiple devices, and the same issue occurs on all of them. None of my devices can successfully connect to the xfinitywifi hotspot. Since this issue affects all my devices, I suspect it may
Unable to Access Xfinity WiFi Hotspots Despite Active Internet Subscription
Hello Xfinity Support, I currently have an active Xfinity Internet subscription, but I am unable to connect to Xfinity WiFi hotspots using my Samsung Galaxy S26. Whenever I try to connect to the "xfinitywifi" network, I am redirected to the NOW WiFi Pass login page, where I receive the following err
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Unable to connect via WIFI
My name is Antony Bodon at 4301 Fairington Village Dr & I am unable to connect to my wifi despite typing in the correct information, changing the password/using the new one, restarting gateway, & using a different device to share wifi access.
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Your Home Network
Hi, user_l28ekg. I'm sorry to hear you are running into trouble accessing our WiFi Hotspots. As a residential customer, you certainly have access to our millions of hotspots nationwide, which we cover here: https://www.xfinity.com/support/articles/ab
Unable to Access Xfinity WiFi Hotspots Despite Active Internet Subscription
Hello Xfinity Support, I currently have an active Xfinity Internet subscription, but I am unable to connect to Xfinity WiFi hotspots using my Samsung Galaxy S26. Whenever I try to connect to the "xfinitywifi" network, I am redirected to the NOW WiFi Pass login page, where I receive the following err
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That’s understandable @ScreeningName. Band steering is designed to make managing the different WiFi bands more convenient, so I appreciate why you don’t want to continually separate and manage them yourself. For troubleshooting purposes
Casting from stream
The Xfinity Stream stopped being able to find my TVs. YouTube, Edge, and other apps have no problem. This fails on both my Galaxy S26 Ultra & my Galaxy Tab S9.
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user_cvn3ap It sounds like it's only happening when using the website and not the app, am I correct? If you try a different browser or an incognito page, do you experience the same issue?
Xfinity Stream on computer
Why is only my NBC intermittently working when I stream it on my computer? All other channels appear to load properly. I have cleared cache, rebooted, signed out, etc. It (NBC) worked normally and only recently began to not play. I only see 3 white blinking dots even though I may just changed to ano
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I suppose you are going to tell me my phone and TVs have to be on same band either 2.4, 5, or 6 GHz. I can split the names again, but I get tired being the controller that the system should be.
Casting from stream
The Xfinity Stream stopped being able to find my TVs. YouTube, Edge, and other apps have no problem. This fails on both my Galaxy S26 Ultra & my Galaxy Tab S9.
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Pixilation issue
Xfinity recently performed line replacement in my neighborhood. Ever since our service was turned back on, all 5 tv’s in my home have unwatchable pixilation. I have completed all digital resets and checked physical connections inside. The signal levels from the new street lines are clearly out of sp
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Customer Service
I was personally curious to see what offers would become available with the new iPhone Duo as well, so I can understand why you’d compare the two promotions. With the Duo being the more expensive device, I understand why you’d hope to see
iPhone duo Xfinity Mobile deal
I got a trade in value of $1299 for my iPhone 16 pro max for a new iPhone 18 pro max for my wife and I waiting to upgrade and wait for the deal for the iPhone duo and they only give us $1000 of trade in value. Kind of a slap in the face for new and exciting customers. At least give us the same trade
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I checked Channel 24 (NBC) successfully at 8:25p, 9:36p, and 10:34p on my desktop. At 11:11p NBC would not load on my desktop, but it loads on my Cell phone.
Xfinity Stream on computer
Why is only my NBC intermittently working when I stream it on my computer? All other channels appear to load properly. I have cleared cache, rebooted, signed out, etc. It (NBC) worked normally and only recently began to not play. I only see 3 white blinking dots even though I may just changed to ano
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You did create a new username and password for your new account?
Internet
I signed up for Internet today under my email. I picked up equipment and I can’t log in to my account because my email controls my brothers account
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@Cailindubh22, you’re absolutely right, and I appreciate you pointing that out. Since this is a known issue affecting multiple customers, there isn’t a need to move the conversation to private messaging at this time. We are aware of the i
A rendering error occurred: Cannot read properties of null (reading 'fields').
I am trying to enter to my benefits/perks through the laptop and app and neither of them work as it is showing this issue.
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user_ks54g4, thank you for reaching out and creating a new post. I am sorry to hear that you've noticed repeat issues later in the evening. I understand it appears around the same time each day, and you've tried various steps and apps to help narrow
Ping issues between 8pm to 11pm every night.
Regularly experiencing high ping every night for at least one hour between 8pm and 11pm. There is no issue with my equipment, this happens even wired in and I have tried multiple applications, devices, cables, etc during impacted times (ping of up to 5000ms). Tried troubleshooting with an agent, the
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I’m with you!!! So ridiculous… the reason I record is so I don’t have to listen to the stupid commercials and half time!!!
DVR Doesn't Allow Rewind or Fast Forward
I DVR'd Monday Night Football and the meter that shows how far into the game we are is all the way to the right with no option to rewind or fast forward. It was doing this last week, too, and I assumed ya'll might notice and fix it. I'm on a Windows 11 laptop fully updated with the Windows updates.
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Hola, user_3a2av8. ¿Se refiere a un cambio en la tarifa del servicio? ¿Podría darnos más detalles sobre lo que está pasando?
cabio de G1
si cambio el plant que tengo, deveria cambiar el password y las camara que tengo la tengo que reativar de nuevo?
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The device just made it to the xfinity facility to be looked at and graded. I’m just saying it’s frustrating, as a long time Xfinity customer, that the deals for the cheaper device (iPhone 18 pro max) are better with more money for your trade in than
iPhone duo Xfinity Mobile deal
I got a trade in value of $1299 for my iPhone 16 pro max for a new iPhone 18 pro max for my wife and I waiting to upgrade and wait for the deal for the iPhone duo and they only give us $1000 of trade in value. Kind of a slap in the face for new and exciting customers. At least give us the same trade
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Hello @milkat! Thank you for reaching out to us on our Xfinity Community Forum. We understand how frustrating it can be to have error codes repeatedly interrupt your viewing experience, especially since this has been happening since receiving your ne
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X1 wireless cable box crashing
My cable box is crashing all the time and is very unreliable ever since I got the latest wireless cable box. Different error codes all the time. I am so frustrated. Please help
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