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user_ucl2rm Was Hulu part of the bundle as well or no? Also, are you receiving an error code along with that activation error?
Hulu / My Disney Activato Issue
I am not able to activate my Hulu / My Disney account. I have chatted multiple times with no resolution. I need the activation email sent to me as I never received one and the activation page does not work there is no button to select activate it just says status included.
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Every day I check, and everyday it’s the same…..disappointed to say the least. Maybe it’s time to cut the cable, and go with a streaming service. I’ll have to check what it would cost for internet and my landline only. I
Credits or refund due to loss of Scripps contract
Apparently all of the news stations that I’m interested in are now gone. Is my bill going to be reduced moving forward? What’s an alternative to being able to watch the same shows that were on Scripps ? If you’re saving money by not offering those scripps services moving forward are our bills going
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NBC
For almost $200/month for BASIC get NBC back or I'll cancel and get an antenna!
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Channels and Programming
@gg44 You should be using your Xfinity account password
IMAP password
I keep getting a pop up that the IMAP Comcast password is incorrect. but it’s not
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@user_w0192f Hello, Thanks for taking time to share your experience here on Forums. I can understand how surprising it would be to see such a significant increase on a mobile bill, especially when mobile devices are such an important way to stay conn
Filing a Complaint
I wanted to place a complaint about store manager for Brentwood CA Xfinity store. Her name is Andrea. My father in law 87 years old and myself 60 years old were threatened to be kicked out of the store this morning by this manager named Andrea. We came in to try to figure out and get a help to find
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Peacock premium "Something unexpected happened"
I have tried to activate my peacock premium subscription multiple times and each time when I click the activate button I get a message that says that something unexpected happened and if the problem persists to try again later. I was on the phone with support and originally thought that the issue wa
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Customer Service
I can't believe that Comcast needs more money than they already get. Jeez you people need to be reasonable with each other in these negotiations. Nobody needs that much money. Just fix it or I will find another cable company&
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
how to make 2.4 Ghz available to set up device
my xfinity band is 5 - in order to set up roomba, need to use 2.4 - how can I make this happen ? If need be, I can go back to just paying for 2.4 . . it doesn't seem to make much difference anyway for what I do. Thx.
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Your Home Network
Filing a Complaint
I wanted to place a complaint about store manager for Brentwood CA Xfinity store. Her name is Andrea. My father in law 87 years old and myself 60 years old were threatened to be kicked out of the store this morning by this manager named Andrea. We came in to try to figure out and get a help to find
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Customer Service
How about developing cable cards that work or giving cable card customers unlocked access...?
Channel 1254 not enabled on my Comcast account in Atlanta
My Xfinity plan includes BravesVision channel 1254. However, when I tune to that channel I get a message “channel unavailable “. I called Comcast/Xfinity and the first representative confirmed I am authorized for the channel but she said since my equipment uses Cablecards that might be the issue. Sh
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XB8 Gateway 2.5GB port dropped from 2GB speed to 1GB speed overnight
The speed from the 2.5GB port on my new XB8 Gateway dropped from a measured ~1.8GB/s to ~800-900MB/s overnight. The speeds from the other 1GB ports were around ~1.1GB/s and are now the same ~800-900/MB/s. I'm on the 2GB plan. I'm using a short (15ft) cat6 cable. I've rebooted the gateway. The gatewa
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Your Home Network
How much is the credit?
No ABC for Weeks
How much money will be refunded to customers for not having ABC available since last month? We are missing NBA playoffs and more. But you don't care about customers because your feud with Altitude made us miss years of Nuggets and Avalanche games. I'm thinking about $10 per day for every day ABC is
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I have been a customer since 1992 and have never experienced a loss of a channel. I feel like this is a ploy to be able to raise the cost. I pay close to $400 a month and have not seen a discount since losing CBS…what’s up with that. Either bring bac
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
If there is a Broadcast TV fee on your monthly statement, there will be an itemized credit proactively applied to the account @Volsgal.
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Not Accessibility/disability related. Moved to Customer Service.
E mail account
I received an email to click on to accept updated terms for my email or it would be discontinued Is this legit
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@user_b5gz37 My Comcast.net email has been discontinued. But when I try and get codes for steaming and stuff it sends it to that email. I can’t figure out how to remove it from my account. I tried changing the preferred email and that did not
Discontinued Comcast.net email
My Comcast.net email has been discontinued. But when I try and get codes for steaming and stuff it sends it to that email. I can’t figure out how to remove it from my account. I tried changing the preferred email and that did not solve it.
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I just switched and was able to activate my Disney+ with my credentials I had when I was paying for it. I cancelled my bundle and added the new one to my existing account and now Disney+ is working, but Hulu says I don’t have an active subscription.
user_ucl2rm
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Hulu / My Disney Activato Issue
I am not able to activate my Hulu / My Disney account. I have chatted multiple times with no resolution. I need the activation email sent to me as I never received one and the activation page does not work there is no button to select activate it just says status included.
Question