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Blocked emails
I am not receiving emails from places that send things to me to announce critical meetings or sign ins and they are not in my inbox, junk, or Trash. How can I check to see what email addresses are being blocked and I unblock them?
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Good evening, and thank you for reaching out on our Community Forums regarding your Peacock activation concerns @user_3b9wio, we appreciate it. I see that you mentioned you’re not receiving the option to activate your Peacock subscription and
I missed my 90-day peacock activation window since I was not aware of it. How do I still activate it?
I don't see any option to activate my peacock subscription in my xfinity account
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i cloud
i cannot figure out how to get added back intom my i cloud acct we have two other family members that have it alreasdy
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Sign-In and Account Management
Thank you for posting on our community page! @ldinpa provided some very helpful information❤️. After reviewing their response to you, do you still require assistance?
Getting error message: Upgrade failure. Please restart the application
Receiving this message when launching the Xfinity Stream App on all of my TVs. I have a mix of Samsung and LG TVs and am using the Firestick 4k+ for streaming. If I exit the error and launch again it will work, but the error returns next time I turn on the TV and launch. I have cleared data and cach
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I missed my 90-day peacock activation window since I was not aware of it. How do I still activate it?
I don't see any option to activate my peacock subscription in my xfinity account
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Customer Service
I had the same problem and it took me 7+ hours to get to a human for assistance. The Yahoo AI assistant is virtually useless!
Yahoo email migration optional
On Reddit there is post that says the migration to Yahoo email service is now optional. https://www.reddit.com/r/Comcast_Xfinity/comments/1qgk7ud/comment/o0cyvf4/?utm_source=embedv2&utm_medium=comment_embed&utm_content=action_bar Is this true? If so, how does one accept this option?
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Thank you for reaching out to us @heyeaglefn! For troubleshooting purposes, please: Clear the cache and cookies on your device’s web browserClose all your browser’s windows.Load our website in a new browser session.Scroll to the bottom of
Xfinity Rewards Free Movie Not Appearing on Rewards Page
I've noticed that the Xfinity Free Movie that comes out on Thursdays doesn't appear as an option for me, despite checking throughout the day on Thursday and being at the Diamond Level. For the past few weeks, I have seen it offered starting around 12 pm EST. I checked soon after, but it doesn't appe
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@user_0mc0ge have you tried going to Xfinity.com/yoursubscriptions to activate your Membership benefit offer?
Redeeming free Peacock Premium
Hi, I'm a Diamond member but do not see free Peacock Premium as an option in my list of rewards options. The Xfinity Assistant said it's because I don’t have Xfinity internet, but I don't see anywhere where it says that's required. It seems like free Peacock Premium is available for *all* Diamond me
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user_gun4az, Thank you for reaching out and creating a new post. I understand you are having some trouble accessing your Paramount+ Showtime content. Once you purchase the add-on. You'll have access to the full Paramount+ with SHOWTIME On Demand
Paramount plus
I signed up and paid for Paramount+ showtime through xfinity. But I can't get into any paramount plus movies and t v series.
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No, the primary comcast login only takes me to the screen where I have to choose from three paid subscriptions. There is no free choice.
Redeeming free Peacock Premium
Hi, I'm a Diamond member but do not see free Peacock Premium as an option in my list of rewards options. The Xfinity Assistant said it's because I don’t have Xfinity internet, but I don't see anywhere where it says that's required. It seems like free Peacock Premium is available for *all* Diamond me
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@XfinityChristy NO I DON’T WANNA BUY A ROKU STICK OR ANOTHER STREAM DEVICE! I WANNA SEE IT WITH X1! 😡😡
Disney+ keeps freezing on commercials
Disney+ keeps freezing on commercials - makes it an excruciating experience to watch. Why is this fixed yet? There have been complaints about this for years!!!!
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Transfer Pin DOES NOT send
I've followed and performed these instructions many times and the pin does not arrive. My numberlock is off, I went into the Xfinity store and called Xfinity support and neither could help me. I just want to transfer my number to a new carrier. Fromthere you will need a security PIN 1. Sign in to yo
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Devices
@Opus18 Are you 100% sure it's Norton requesting the code? You can share a screenshot here.
Gear icon
Norton requests me to go to xfinity app go to gear icon go to go to 3 rd party access to get password for my safe email from Norton. Cannot find gear icon snywhere
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Formal Complaint Regarding Manager Kevin
Subject: Formal Complaint Regarding Manager Kevin – Xfinity Retail Store (5020 N. Nevada Ave.) I am writing to file a formal complaint regarding Manager Kevin at the Xfinity retail location on 5020 N. Nevada Ave. My experience with your employee, Sarah, was excellent. She was friendly, professional,
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Devices
I am having the same issue for the last 4 days. No email will show on the xfinity app. Please tell me you are at least working to fix this issue.
user_ayxrnh
commented
9 hours ago
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No emails are displayed when I use the Xfinity app on my Android phone
When I sign in to the Xfinity app on my phone, I don't see any of my emails. I sign in to the app and tap "Check email", then I am asked to sign in to my account again. I then get the message "We are now loading your email." It looks like my inbox is being displayed, but there are no emails. I've cl
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