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Need coaxial outlet installed
Just moved to a new place and found there's no coaxial outlet.
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Accessibility
@user_18xyhc Thank you for reaching out. Do you need inside wiring or the connection from the pedestal to the home?
no cable outlet in my home
there’s no cable outlet in my apartment for my internet box how can i fix this?
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go on then, reply, im in the same boat, cant find a single person to talk to. i ordered internet now, your system stated service is available at my address, i imagined you would be over to instsall said cable as i lived here 20+ years and never had c
no cable outlet in my home
there’s no cable outlet in my apartment for my internet box how can i fix this?
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I am paying to much for cable and now can’t watch. NBC!?!? I am old but I guess I have to try this crazy streaming stuff!?!? Or maybe no tv at all….
No more NBC
Apparently limit has failed to negotiate contracts to get local NBC and other critical channels in any areas of Florida. I pay an insane amount already for cable and now I don’t get my normal programs? Seriously? I will be calling today to switch providers and drop xfinity
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Thanks user_b6k8r1, and we look forward to further assisting you!
Leave a review
Xfinity came out and said my outside line had been shown by squirrels and wanted to bury it. They replaced it and dropped it to the ground and said it’d be buried long before mowing season. This was on February 11. It is now April 2. I called about three weeks ago and got the runaround. I was told s
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Thank you for the DM, I see it now and will be responding shortly.
Duplicate accounts
I am being overbilled and got set up with two duplicate accounts for some reason
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@XfinityAmandaB I sent a message. I’m not anticipating that you will be able to resolve this issue. if it cannot be buried very soon like within the next week I want the wire hung back in the air to get it off of the ground in the backyard
Leave a review
Xfinity came out and said my outside line had been shown by squirrels and wanted to bury it. They replaced it and dropped it to the ground and said it’d be buried long before mowing season. This was on February 11. It is now April 2. I called about three weeks ago and got the runaround. I was told s
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Scripps dispute
Are you offering and free or reduced subscription offers for Hulu and Disney+ because of the scripps blackout? This is very upsetting for us.
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Customer Service
Ok thank you, I will do this
Duplicate accounts
I am being overbilled and got set up with two duplicate accounts for some reason
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Hi there! Sorry for any confusion on how to get a DM sent to us. Here are the steps below and we will be waiting for your response. To send a "direct message" / "private message" message to Xfinity Support: • Click "Sign In" if necessary &b
Duplicate accounts
I am being overbilled and got set up with two duplicate accounts for some reason
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I wholeheartedly agree with all of that. I called Xfinity and they are no help. The transparency should be notifying customers well before this shutdown deadline. I didn’t know until the day before
Scripps channels
I am writing to formally complain about the removal of Scripps network channels from my Xfinity television package while my monthly bill remains unchanged. This situation is unacceptable. I am being charged for a level of service that Xfinity is no longer providing. The channels that were part of my
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Comcast pays networks and station owners for the ability to deliver their programming to Comcast customers. Agreements are negotiated to bring customers the best value for the content they want. For more information, see xfinity.com/howitworks.
Status of scripps channels
Losing local station owned by scripps is a big deal. Xfinity customers are always having their bills increased outside of contracts with owner stations. I just switched to a cheaper package after last increase. Now you’re taking away channels. I see no incentive to stay any longer.
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This person sure sounds like having the same issue, but much better at describing the situation https://forums.xfinity.com/conversations/your-home-network/intermittent-upstream-impairment-repeated-16event-t3-timeout-clusters-with-postevent-degradati
Frequent Latency spikes / and loss of internet / looking for next steps
Been Dealing with issue for well over a year. Frequent internet drops, high latency. Rebooting modem, entire network often does not fix issue and modem may not connect for hours(like it did several times yesterday. It rarely affects my two next door neighbors. everything may seem fine, all data from
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Where is the link to send a mod mail message?
Duplicate accounts
I am being overbilled and got set up with two duplicate accounts for some reason
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Internet continuously drops every 9-10 minutes
We are a new Xfinity customer. We had Xfinity installed 48 hours ago, and are experiencing the worst Internet service. We have received in 30 years. we are monitoring this, and recording our experience.
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Customer Service
Hey there, @user_ficm50! I'm so glad that our team was able to escalate these concerns on your behalf to our Xfinity Mobile Executive Resolutions team. It appears they've resolved everything after applying various credits, which is great news! I sent
XfinitySara
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2 hours ago
to the conversation:
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Urgent: Incorrect Account Sent to Collections – Need Written Confirmation
Hello, I am contacting you regarding an account that has been incorrectly sent to collections by Credence Resource Management and is now appearing on my credit report. I have already spoken with an Xfinity representative/engineer, who confirmed that this is not a valid case associated with my accoun
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