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@user_53ny3f try a trial with FUBO. They are streaming the game. Then cancel comcast.
Detroit Pistons Playoff Game
Because of the WXYZ debacle, I cannot watch the Detroit Piston Playoff Game tomorrow. That's just not right!
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I called and spoke to an agent who immediately transferred me to someone else before saying anything. I then spoke to Jade (I believe) and she kept me on hold for about 35 minutes while working with the back office. She would come back and update me
Xfinity Mobile False Advertisement
I tried to place orders to upgrade my husband and I's phones online so we did not have to go to the store with our children (ages 7, 5, & 2). I had a $300 promo code so I decided to upgrade early for Mother's Day. I placed the first order for my husband's phone then needed an agent to help apply the
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Thanks, but nope that doesn't help. I'm not in bridge mode and I have used the Admin took fairly extensively in the past (I'm a former network engineer), but it's been a while.
Comcast router Admin Tool access disabled.
I enabled it in the mostly useless Xfinity app but it still is denying me access via my home network. The tools available to customers just keep getting worse and worse and everything gets funneled into that godawful AI assistant or to offshore support people that know nothing. Is it any wonder why
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Losing Internet multiple times during day
I keep losing my COMCAST internet multiple times during the day . Somehow COMCAST knows when I am having the most important meeting. It makes internet totally useless for me at those times. There is no other competition in my area. I would be first one to ditch them once High Speed Internet through
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Your Home Network
@DocShoe79 with you mate, just trying to decide which way to go. We'll use quantum for internet, another carrier for voip fir our landlines but not sure of who we'll go with for stations. Any advice will be helpful
Loss of Channel 7 (ABC) Denver Colorado
I was gone from March 31 through April 13. On April 14th, I was dismayed to see that Channel 7 was no longer part of the Xfinity package I have purchased and am still paying for. There are many programs on ABC that I am missing. A number of my friends are unhappy also with this development. Please d
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... Admin Tool access disabled Does https://www.xfinity.com/support/articles/admin-tool-access help? Note that if your gateway is in bridge mode, you'll have to factory reset it to clear bridge mode before you'll be able to follow the instructions i
Comcast router Admin Tool access disabled.
I enabled it in the mostly useless Xfinity app but it still is denying me access via my home network. The tools available to customers just keep getting worse and worse and everything gets funneled into that godawful AI assistant or to offshore support people that know nothing. Is it any wonder why
Question
Unfortunately your understanding of the process would be incorrect, @user_noahu3. That is why we attempt to keep our conversations as public as possible. We have invited many customers into direct message just to repeat the same information, and this
Request for Debt Recall - Paid Final Balance on Closed Account
Hi Xfinity Support, I am looking for assistance with a formal debt recall for a legacy account that was closed in February 2026. I recently discovered that a small outstanding balance was sent to a third-party collection agency. However, as of today, I have settled this balance in full and directly
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Same problems as the others on here. We have not been able to watch any of our Paramount+ shows for going on 3 months. Have tried to troubleshoot with Paramount and spent hours doing everything suggested. Our subscription is through Xfin
Paramount Plus Error "Something Went Wrong" just recently
Since the beginning of Feb 2026, we have been getting the following error when watching reruns of NCIS: New Orleans on Paramount Plus: The error appears after a long streaming delay, apparently up to 10 minutes into the episode, based on repeated experiments. (Ignoring the annoying delay that occurs
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@user_stp03r We are unable to confirm any details at this time due to their refusal to sign the proposed contract. I'll be happy to take a further look at your account so that I can properly answer your question about the credit. Please follow
Missing channels
When is NBC/KSHB going to return to my lineup along with 38 the spot??? I am paying for these ya know...
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user_htt900 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name
I’m being stolen from by xfinity , 4 months stress on phone promised refund no response of truth telling how do I get a US supervisor
Watch “ FREE Smart watch give away” not free being charged without permission, lied to over and over that situation resolved all this after I purchased new iPhone 17 in a store. I feel very abused mentally and financially and taken advantage of as a senior citizen, and in general as a customer. Hour
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Pairing xfinity remote to roku tv
I've paired the xfinity remote to my roku tv but it only the power button works now
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X1
With NBC having coverage of the US Open, I can't imagine not being able to watch it. Either way i'm dumping Xfinity within the year.
Return WPTV /NBC
It is ridiculous that you do not have NBC and WPTV as regular channels. We need you to return them to the lineup immediately especially as hurricane season is approaching
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I’m being stolen from by xfinity , 4 months stress on phone promised refund no response of truth telling how do I get a US supervisor
Watch “ FREE Smart watch give away” not free being charged without permission, lied to over and over that situation resolved all this after I purchased new iPhone 17 in a store. I feel very abused mentally and financially and taken advantage of as a senior citizen, and in general as a customer. Hour
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Customer Service
Absolutely agree. this is completely ridiculous. They do not carry channel 7 so the 7th game of the first playoff win in years will not be seen in the home market. It is being streamed on fubo of you want a free trial. But Comcast Xfinity or whatever
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Detroit Pistons Playoff Game
Because of the WXYZ debacle, I cannot watch the Detroit Piston Playoff Game tomorrow. That's just not right!
Question