Xfinity Community Forum

Thank you for reaching out to us @user_2hdzjp! There was a known issue impacting some Samsung models. We are seeing multiple users report this issue was resolved earlier today. For troubleshooting purposes, could you please remove the app, reinstall

XfinityAldrik

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9 hours ago

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App Error TVAPP-00166

I was booted out of my Xfinity streaming app on my Samsung TV. When I tried to get back on the app, I received Error TVAPP-00166. I uninstalled the app, and reinstalled. I receive the same error each time I try to get into the app. I have had A LOT of problems with the Xfinity app

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Thank you for reaching out to us @user_vysijb! There was a known issue impacting some Samsung models. We are seeing multiple users report this issue was resolved earlier today. For troubleshooting purposes, could you please remove the app, reinstall

XfinityAldrik

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9 hours ago

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App Error TVAPP-00166

I was booted out of my Xfinity streaming app on my Samsung TV. When I tried to get back on the app, I received Error TVAPP-00166. I uninstalled the app, and reinstalled. I receive the same error each time I try to get into the app. I have had A LOT of problems with the Xfinity app

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Hello @tinabyoder, Thanks so much for taking a moment out of your day to leave a comment on our community forum and we would be happy to help. Are you still getting the error?

XfinityChelseaB

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9 hours ago

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TVAPP-00166

Why haven't your engineers resolved the issue with the streaming app and Samsung TVs? This seems to be an ongoing problem since last year. Your customer service is no help with the app and when I finally talked to someone I was told that Samsung TV users don't have any options but to wait for your c

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Free Peacock Premium

I was at the local Xfinity store today and was told I should have free Peacock Premium. I am unable to find where or how to activate it. When I go to rewards I see the title but clicking on it does nothing. How do I access?

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Customer Service

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Yes, I agree with your writing. If I stop the recording for the channel that is not included in my plan, then all Atlanta braves recordings are stopped I have to go to menu >>schedule >> then cancel recording on all braves live games for

user_xeh9a4

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9 hours ago

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Sports Team recording includes extra channels which cannot be cancelled.

I have the Atlanta Braves set for a sports team recording of all live games. However, I now get recordings from 2 additional stations for every game - for example channels ATLEX and LADEX for the current Braves-Dodgers series. But the "recordings" from those 2 additional channels only show an

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I have had and am still having the same problem. This started in January 25 and continues today. My husband and I are also disabled and he's a veteran. It has cost us 50.00 to Uber to the store twice to pay our bill and xfinity has made no offer to r

user_gos8cj

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9 hours ago

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Blocked Billing

I am disabled, and I pay my xfinity account by credit card. I will not do auto-pay. Comcast blocked my payment method, I have paid my bill consistently for 15 years. Your representative and supervisor said they can't take the block off for months. I was previously was told,

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Thank you, I've completed the DM steps.

user_jgvaee

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9 hours ago

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Email access support

I cannot access either of 2 email accounts with xfinity, directly on xfinity.com or within the xfinity app. Error messages received are: "Mail server denies access" and "Invalide sieve credentials".

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Hello user_z8z0es, thank you for reaching out with that error code issue. I can definitely help and look forward to working with you on this. Can you please share the code you're running into? Also, are you seeing this error on any other devices?

XfinityAmandaB

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9 hours ago

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App Error TVAPP-00166

I was booted out of my Xfinity streaming app on my Samsung TV. When I tried to get back on the app, I received Error TVAPP-00166. I uninstalled the app, and reinstalled. I receive the same error each time I try to get into the app. I have had A LOT of problems with the Xfinity app

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user_uj1i8z Have you tried removing and reinstalling the application?

XfinityVictor

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9 hours ago

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App Error TVAPP-00166

I was booted out of my Xfinity streaming app on my Samsung TV. When I tried to get back on the app, I received Error TVAPP-00166. I uninstalled the app, and reinstalled. I receive the same error each time I try to get into the app. I have had A LOT of problems with the Xfinity app

Question

user_qbggw0 Thanks for posting on our Community Forums. I'm sorry to hear about the issues you have been experiencing with your G34 device. In this case, I would recommend you reach out to the device manufacturer for further assistance. Arris Support

XfinityDilary

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9 hours ago

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I was booted out of my Xfinity streaming app on my Samsung TV. When I tried to get back on the app, I received Error TVAPP-00166. I uninstalled the app, and reinstalled. I receive the same error each time I try to get into the app. I have had A LOT of problems with the Xfinity app

Question

Thank you for reaching out to us @user_qpokso! There was a known issue impacting some Samsung models. We are seeing multiple users report this issue was resolved earlier today. For troubleshooting purposes, could you please remove the app, reinstall

XfinityAldrik

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10 hours ago

to the conversation:

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App Error TVAPP-00166

I was booted out of my Xfinity streaming app on my Samsung TV. When I tried to get back on the app, I received Error TVAPP-00166. I uninstalled the app, and reinstalled. I receive the same error each time I try to get into the app. I have had A LOT of problems with the Xfinity app

Question

Hi user_Andy, thank you for reaching out and creating such a detailed post. I'd love to review your account, get up to speed with that ticket, and confirm our next steps. Since I'll need to grab some account details to verify the Storm Ready Wi-Fi st

XfinityMarcos

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10 hours ago

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I have taken the storm ready wifi to the xfinity store and returned it to the staff, when will I be able to get my refund！！！

Today I have taken the storm ready wifi to the xfinity store and returned it to the staff, when will I be able to get my refund. The staff seemed to complete an application for me on the computer and gave me a ticket number, and then less than a moment later I received a message that the ticket had

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user_0afba2 - Thank you for reporting this issue! I'd like to confirm with you that it's resolved at this time. Can you ensure your Samsung TV and the Steam app are updated and try once more? Thank you!

XfinityThomasA

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10 hours ago

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App Error TVAPP-00166

I was booted out of my Xfinity streaming app on my Samsung TV. When I tried to get back on the app, I received Error TVAPP-00166. I uninstalled the app, and reinstalled. I receive the same error each time I try to get into the app. I have had A LOT of problems with the Xfinity app

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@user_ixn4l2 I know the feeling. A year ago they offered me a new phone and line to go with the one that I have. I refused the offer since I live alone and have no need for a second phone. So the sent me the new phone anyway and charged it to my acc

user_ikmsev

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10 hours ago

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Xfinity has the WORLDS WORST CUSTOMER SERVICE

Here’s a revised version of your review that maintains a professional tone while amplifying your anger and frustration: Xfinity’s Customer Service is an Absolute Disaster Dealing with Xfinity has been one of the most frustrating customer service experiences of my life. Your so-called “support” sys

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