Thanks for meeting us here in our community about your cable box, @user_f34g2n. We're happy to help. Did you check to make sure the cables are secure and the outlet the box is plugged in to still has power? I know some of our homes have that outlet t

To power-cycle / re-start the device, unplug it from the AC power outlet for a minute. To hard reset it to factory defaults, depress and hold the recessed reset button on the rear for 25-30 seconds.

Good afternoon @user_kun2g8, and thank you for reaching out to us on our Community Forums—we appreciate you taking the time to contact us. I see that you’re looking to cancel your service. While we’d hate to lose you as a valued cus

@user_p8jlq We always hate to see a customer go, but we can help with a cancellation request. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your

Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value

Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value

Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Our household has been watching ABC/WXYZ channel 7 for over 30 years , my wife specifically watches GMA and our local news coverage. To suddenly not have access to LIVE broadcasts through our Xfinity account is not acceptable. Please return the ABC

With my Cable Bill going up almost every month over $340 now which is ridiculous. With the removal of ABC from channel line up I am now looking into other service providers. I have been a loyal customer for over 30 years. I get my TV service, 1GIG in

Are you offering a discount or making Peacock available for your customers?? This is very concerning that we are not getting a local news channel and a major broadcast channel of NBC. Note: This comment was created from a merged conversation original

Scripps is CBS in my area. I have planned for months around watching the Masters this weekend.  I WILL be looking at alternative entertainment providers other than Xfinity; especially considering how much we pay each month.  Your dispute i

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Please bring back NBC’s WPTV. Note: This comment was created from a merged conversation originally titled NBC

Hello I would like to request to keep Channel 5 television in Nashville TN Note: This comment was created from a merged conversation originally titled Channel 5