@XfinityRoberto​ I was simply told Xfinity would credit me upon return of the equipment. I had no idea I was being charged a monthly fee until I looked at my bill a yr later. Why would xfinity charge a monthly fee in one case and a flat fee which is

Good afternoon Mduncan1 thank you for reaching out here on our Xfinity Community Forum. This specific benefit appears to have sold out. Some benefits are limited to a certain number of members, and once that amount has been reached it is unavailable.

I actually already am using the app, that's where I got this notification. Then when I clicked the notification and it took me to the page it said they were all gone. I was using my phone when the notification from the Xfinity app came in. The only

user_ucejh1 Thank you for the feedback and for working with us in our DM's and for your feedback about the terms and agreement.   

@user_kguwlo This is a great question. You're in the right place for a resolution. I have a link to share with the steps on how to update your saved payment method. Here's that link: https://www.xfinity.com/support/articles/my-account-app-manage-stor

user_2nyqmo, We will surely miss your business. I understand the Wi‑Fi issues were only partially resolved and that your account concerns remain outstanding, which would make anyone feel fed up. I do want to clarify that the apartment number was not

I am very disappointed to report that the DM team refused to help, citing a 'Tech Recover' code. They are ignoring the fact that the technician's repair was for an external network issue at the box, which I could not have fixed. I am being charg

user_ulzxih   Hi there! Please keep in mind that the Xfinity Forum is not designed to offer real-time assistance. If your concern is urgent, we recommend reaching out through one of the contact methods listed here: https://forums.xfinity.com/t5/