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Why is my password no longer working on my iPhone or my computer?
All of a sudden, I cannot log onto my comcast.net email either on my iPhone or my MacBook. I confirmed my email password by logging in online.
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Sign-In and Account Management
Big Ten network on the app is frozen
On the Big Ten network, you cannot watch anything the last two days as it is frozen, which looks like two UCLA players on the bench. App hasn’t worked for the Big Ten network in a few days
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Xfinity Stream App
“@XfinityGabriel You are correct. You will not lose access to your comcast.net email account if you do not upgrade to Yahoo Mail. The upgrade to Yahoo Mail is optional and offered at no cost, allowing customers to access their email on a better plat
Not Good -> Comcast.net Email is Moving to Yahoo!
First the Comcast Email app was done away with. Then Xfinity got rid of the remote App. Now they are not even going to host and operate their own email service as it's being handed over to Yahoo!, a company that has heavily censored peoples' comments on their articles starting during Covid/Floyd rio
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Thanks for getting those details over to us. We can submit a ticket to our construction team to see if they can accommodate your request. If you could send our team a direct message with your full name and full address, we can get started. To send a
Replacement/Relocation of Comcast Green Box
I had a team come out today and replace my underground box with a bulky, green box that is now in the way. I want to request that it be replaced with the underground box that was already there, or relocated.
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Hello user_knnwi0 thank you so much for taking the time and reaching out via our Xfinity Forums! Is the skipping/freezing happening on all Fox channels?( Standard Definition and High Definition versions) Is this happening constantly, or intermittentl
Xfinity support
Our fox TV channel is skipping and freezing and no other channel is doing that. We have done a system refresh and that did not fix it. All other channels work fine. This has been going on both of our two most used tvs for a month and we have tried unplugging tv and cable box, switching to SD channel
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Thank you for reaching out to our team. Have you also attempted to try making that change on the Xfinity website?
How can I disable the xfinity push notifications that are just advertisements.
I use the xfinity app for notifications when I have a new bill. I don't appreciate the spam push notifications. I checked the privacy center and notification settings in the app but found no way to disable this spam.
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I had a technician to my home and he shared there is a contract dispute between Xfinity & the Cowboy Channel. Not able to agree on a price. I emailed the Cowboy Channel and shared my disappointment.
Cowboy Channel
We lost access to the Cowboy Channel. Comcast says we have it, the Cowboy Channel notes we do not. Would really like this corrected. We had access before 1/1/2026
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Cancellation Status - No Confirmation Email
No confirmation email of service cancellation Am I supposed to receive a confirmation email of service cancellation? I received a call after initiating cancellation by chat and the call center representative supposedly processed my cancellation request. The rep provided me with a cancellation number
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Sign-In and Account Management
Xfinity speeds drop consistently- 4 tech visits later and no results.
Hello everyone, I am at a loss for a solution. I have been dealing with internet issues with Xfinity for at least the last year. For reference, I pay for 2gb internet, WFH, and am a gamer. Regardless of what I am doing I get these spikes that occur around 3-6pm every day that completely shuts down m
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Your Home Network
Hello user_3vrip6 , as our Forums expert @BruceW mentioned the emails will never default to the trash. They will only go to the inbox or spam unless you have specific filters set up or delete them manually. This article has some additional in
email going to trash
Help! My comcast email is going trash! what do i need to do to fix this?
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Sure-- it is right next to my driveway and I am needing the flat surface that we used to have there. It encroaches on me opening my car door successfully and I cannot open it all the way. It also blocks landscaping which will be an issue. If it need
Replacement/Relocation of Comcast Green Box
I had a team come out today and replace my underground box with a bulky, green box that is now in the way. I want to request that it be replaced with the underground box that was already there, or relocated.
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Any luck with this? I have the XB8 and recently had 2 devices stopped working. I separated the bands and changed the 2.4ghz password and cannot authenticate on it. The Xfinity app says you need to or it defaults to the best signal. Chec
2.4 ghz devices no longer connecting to xb8 gateway
For the past 12-18 months, my home network has been working flawlessly. I have an Xfinity XB8 (CGM4981COM) gateway and an xfi pod to ensure full coverage across my wide house; the gateway is on one side and the pod on the other. A significant portion of my network consists of roughly 30 2.4 GHz smar
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user_h8clnw Glad to hear they were able to work that out for you. Should you have any other issues please don't hesitate to reach out to us. Our team offers support between 6 am - 1 am ET.
Mobile Billing long-term issues
We signed up for a new phone promotion with Xfinity on June 20, 2025. As such we had to upgrade to a Premium Unlimited Plan to get a $400 discount per phone on 2 new iPhone 16 Plus phones we purchased. Everything was fine in the store. Subsequently on our monthly bills, some months showed no discoun
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Hello user_342uet Sorry to hear about the recent increases to the bill. These were part of the annual rate increases that impact the broadcast and regional sports fees. As well as some equipment. We did recently launch some new cable plans that have
Broadcast Fee increasing from $37.55 to $48.15?
Has anyone received any emails stating how the "Broadcast Fee" will be increasing to $48.15/month? I received multiple emails last month in reference to the "Xfinity StreamSaver Pricing Update" jumping from $15 to $17 but nada, zip, zilch for this next increase! Is this a prank? I can't even find an
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Have you been able to contact the security team about that blocked domain issue?
emails sent to comcast accounts being rejected
As the President of a small non-profit organization, I use a Microsoft supplied email account that ends in .onmicrosoft.com for company business. Emails sent from this account are being rejected with the following reply: resimta-a2p-650768.sys.comcast.net rejected your message to the following email
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Any luck getting it back? I’m in CT and my channel says the same thing about Jo longer broadcasting on this channel. Any update would be appreciated!!
Cowboy Channel
We lost access to the Cowboy Channel. Comcast says we have it, the Cowboy Channel notes we do not. Would really like this corrected. We had access before 1/1/2026
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Would you like us to set a reminder and reach out to you on 2/6?
email disappears from inbox
email disappears from inbox. Others have had this problem. Some users say only fix is to delete member completely, then re-add the same member, and the problem goes away. I can't do that because with the upcoming move to yahoo a new member can be added BUT WILL HAVE NO EMAIL ADDRESS associated with
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user_cu0pvb Can you describe what you mean that the box is in the way?
Replacement/Relocation of Comcast Green Box
I had a team come out today and replace my underground box with a bulky, green box that is now in the way. I want to request that it be replaced with the underground box that was already there, or relocated.
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It’s frozen again with two guys that look to be wearing a UCLA uniform
user_hacadp
commented
7 hours ago
to the conversation:
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Big10 Network frozen on To-Go stream
We are out of our home area for the winter trying to stream the Big10 Network on our I-phone and I-pads. The channel is in our Available out of home (TVGO) channels. However each of the three available channels are frozen on the same screen when we click on Watch. It's the same frozen screen of 3 me
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