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Hi user_880pp3, thanks for stopping by the community forums! Typically, if you visit the Xfinity Plan Builder page and see 35mbps listed for upload speeds, the infrastructure in your area has not yet been updated. To be absolutely sure, we'd be happy
How can I check whether Xfinity's Next-Gen (mid-split) infrastructure upgrade is available at my address?
How can I check whether Xfinity's Next-Gen (mid-split) infrastructure upgrade is available at my address? Looking for the faster upload speeds than 35mbps.
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Activate peacock on now tv
How do I activate Peacock channel on Now TV?
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Channels and Programming
How can I check whether Xfinity's Next-Gen (mid-split) infrastructure upgrade is available at my address?
How can I check whether Xfinity's Next-Gen (mid-split) infrastructure upgrade is available at my address? Looking for the faster upload speeds than 35mbps.
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Customer Service
Hello @user_wz8885 thank you for reaching out on our community forum. I understand this is frustrating, and I would like to take a look at the account to see what is going on. Please send us a direct message with your full name and service address s
DVR access on tv
two weeks ago on a Sunday night DVR stopped showing as enabled on tv menu. I still have DVR service on line but not with remote on tv. Talked to customer service for hours multiple times with no help. Had a technician visit who said everything working fine and it is just an outage but no outage exis
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@user_j1cpd1 Hello! I hope your week is starting off well! Could you give me some more detail? Are you wanting to change your sign in info or are you not able to sign in?
my xfinity email sign in
I want to review my xfinity connect portal to sign into [Edited: "Personal Information"]
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I squared it away. Thank you.
Peacock Premium plan activation
I am trying to Finalize My Account. I put in all the required information. When I hit the Yellow "Finalize Account" Bar, I get a red error banner that says, "Sorry, there's been a problem. Please try again."
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Hey there ghostdude00 👋 I know how important it is to be able to make payments with a preferred payment method, so I'm glad you dropped by for us to help! To start, have you already tried deleting the Xfinity app entirely to see if that changes anyt
Broken Website is terrible
Cannot go to update payments because the website gives an error and takes forever to load. i try to do it on the app and it links to the broken website. i try to talk to the support and just get the worlds worst LLM that only links to the broken website. its ridiculous.
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pay bill
I cannot find how to pay my bill on line!!!! So angry with Xfinity!!
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Channels and Programming
Broken Website is terrible
Cannot go to update payments because the website gives an error and takes forever to load. i try to do it on the app and it links to the broken website. i try to talk to the support and just get the worlds worst LLM that only links to the broken website. its ridiculous.
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Billing
Good Afternoon, @user_tqtfun! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with the eSIM and it not working. Did you get everything resolved with visiting the store
eSim
I recently got a new iPhone 17 standard yesterday. I did every possible step to ensure that I can receive incoming calls which the issue still persists. I did a diagnostic and it showed a malfunction issue with eSIM… this is frustrating! I have to go back to Xfinity store again to get this resolved.
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Like a small tv if it’s my bedroom
Email pass word
My phone says that I need to add Comcast pass word to open email. Have no clue why or even what that pass word is.
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Thanks for reaching out to us regarding your missing email folders. I do apologize for any inconvenience this may have caused you, and I would be more than happy to assist you today. I just wanted to ask a few questions, have you tried logging out an
Need help with my email [Edited]
Mail i need my folders my email [Title edited: "Personal Information"]
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I am legit mew paswwood??
Email pass word
My phone says that I need to add Comcast pass word to open email. Have no clue why or even what that pass word is.
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I think part of Xfinity's strategy is to stonewall and not offer any solution until the customer gives up.
Peacock
If Xfinity is including peacock premium ($10.99 per month add supported) with my 2gig internet, then why do I have to pay an additional $16.99 per month to upgrade to peacock premium plus instead of the $6.00 difference? I don't want to hear about peacock being a separate company because peacock is
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Greetings @user_ipia8v, thank you for posting on our Xfinity Community Forum! Having your internet out is not the experience we want you to have. Have you checked through our Xfinity app regarding your internet? You can also check our app for any out
XfinityMelinda
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Internet
Our internet is out. It has been out for two weeks.
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