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Thank you! I will give this number a try.
Xfinity Is Blocking Emails from my Gmail Account
Hello. Xfinity has suddenly started blocking any emails sent from my Gmail address -- including to my own two Comcast email addresses (and to my friend's Comcast email). I am receiving this bounce-back message: 451 4.2.0 Throttled - https://postmaster.comcast.net/smtp-error-codes.php#RL000010 Can yo
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I cannot access my email. It says I need the password to Comcast. IMAP server If you are using Comcast's servers (connect.xfinity.com, mail.comcast.net, imap.comcast.net, and smtp.comc
Cannot Access Email [Edited]
I cannot access my email. It says I need the password to Comcast. IMAP server
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user_vjg11r We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. You can access your saved payment information through the Xfinity app or Xfinity web portal. Here
Credit Card Not Recognized
I do not recognize the credit card being used. How can I get this info from you
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@user_bdtvmb I’m sorry to hear this happened. You're in the right place for help. I can help you with filing a claim. Can you please direct message me your first and last name along with your full service address so that I can assist?To
property damage
My property/lawn was greatly damaged while work was performed in the past couple of weeks. How to I file a claim for repair or reimbursement? The damage is extensive including holes dug in my yard that were not filled and damage from the equipment used to do the work.
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property damage
My property/lawn was greatly damaged while work was performed in the past couple of weeks. How to I file a claim for repair or reimbursement? The damage is extensive including holes dug in my yard that were not filled and damage from the equipment used to do the work.
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Customer Service
Why did Xfinity go from 70.91 to 108.91
I'm looking for someone who can really talk to me and answer a simple question.
I'm looking for someone who can really talk to me and answer a simple question.
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Property easement issue -- Orange Cable running across 80ft of private property for years -- Bury the cable now
Good morning - For several YEARS now I have been reaching out to Comcast Xfinity to deal with an issue on our property. There is an orange internet/cable wire (electrified I am told) than runs over our yard for nearly 80 feet. Eighty feet. This was meant to be temporary, but alas, it is still here.
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Customer Service
So, after 2 1/2 hours still not resolution using DM. Comcast truly doesn't care about the customer. In some areas (where I live) they are the only provider. They know this and don't care how upset you get. You the customer mean not
Cable down outside of my house
The line from the telephone pole to our house came down in the last storm. I have call at least 5 times. 2 times you sent out an inside tech who said this is an outside job and you need a bucket truck. The last tech came on Friday 3/6/26 and he spoke to his supervisor who said someone with a truck w
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Greetings @buffy555, please keep in mind that you are currently speaking on the public forum. This means that other users can also see the information that are sharing with the forum. Because of this we ask you to please refrain from posting personal
Issues with Peacock[Edited]
Diamond member 17years i'm trying to have an added for a couple of years.It just doesn't activate.Can you please help me thank you. [Edited: "Personal Information"] email is.pleasel [Edited: "Personal Information"]
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thinking about switching to astound because of all the issues. Has AT&T fixed your problem?
New router causing irregular connection with Steam and browsing
I got a new router a couple weeks ago (FCC ID: g954331x). According to the ISP's connectivity tests, my connection is fine. However, I am having intermittent connectivity issues with my desktop computer, with both Steam and browsing affected. I'm using the same ethernet cable as with my previous rou
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I am using the new xfinity gateway, as I was told by Xfinity I needed to switch routers right away. My old router is no longer functional I have already tried to switch it back. I have read multiple customers are experiencing this with the new router
New router causing irregular connection with Steam and browsing
I got a new router a couple weeks ago (FCC ID: g954331x). According to the ISP's connectivity tests, my connection is fine. However, I am having intermittent connectivity issues with my desktop computer, with both Steam and browsing affected. I'm using the same ethernet cable as with my previous rou
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user_mqmzk2 Thanks for reaching out! I'm sorry to hear your bank account was scammed. Unfortunately, there are so many bad actors out in the world today looking to scam us all! You will have to change your banking information online, or through the X
How do I change my auto pay checkbook number
My check book was scammed and I have a new number. I need to talk to someone in billing or my auto payment will bounce back to you.
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That is a fair question, @user_tdbu4n. If this was a charge for Xfinity Internet or other residential services, it would have been billed in advance, so any changes would be added or deducted from the following bill. With Xfinity Mobile, charges are
Free line balance $50+ ?
I have a free xfinity mobile line, and my payments are usually just for the taxes. It was incremented for ~$10 because I don’t have xfinity internet service anymore. However now, I see I’m being charged $40+ for the “free” line? And I don’t see my free line discount.
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Ongoing REFUND issue??????
Refund went to my account. I no longer have an account. Was supposed to send me payment, not credit account that I no longer have? LOOK IT UP..........................AND SEND ME A REFUND CHECK FOR $65.25 IMMEDIATELY!!!!!! STOP PLAYING AROUND WITH THIS!!!!!!!!
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Billing
I am in the same position today. I can't login to my comcast email.
cant log in to email
I cannot log into my comcast email account. i cant sent or receive emails. I need help immediately
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Greetings, @user_0jmuz8! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear your service line was down, but you have definitely come to the ri
XfinityJamesC
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Carl Cohick
Line to my house down
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