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user_638qn9 thank you for using the Xfinity Community Forums page to reach out. Have you already followed up with Amazon regarding the TV by chance?

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No ABC, CBS, FOX, NBC

I’ve not had access to major channels. ABC CBS FOX NBC. This happened several weeks ago. Had this problem before and clearing the data and cache worked. It doesn’t work anymore. I’ve uninstalled the app, reset my fire stick, reinstalled the Stream app. No avail. That’s my main draw to this package.

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Adam Sheffield died account must be canceled asap

Address 1103 29th st Anacortes Wa 98221

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Greetings, user_v2j3qt! Thanks for providing your feedback. We never wish for you to feel this way. If you are still experiencing an issue with this. Please let me know as we would love the opportunity to assist you.

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Frequent password resets required

In 2026, Xfinity has required me to change my password 15 times!!!!!! There is absolutely no reason why this should be happening. I have two step authentication and no one else has access to my cell phone. It is with me at ALL times in my pocket. When I change it, it CANNOT be any password I have ev

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cancel service

Adam Sheffield Died, July 25th , no one lives in the billing residence at 2103 29th st Anacortes Wa 85221 This account should be canceled and all services attached to this account including phones.

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No, my service is\nNot impacted by this. It's a safety issue right now

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Low hanging cable line

I have a cabke line hanging very low

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Dispute on new Xfinity plan that was supposed to be activated 2 months back, has never activated and is currently denied

Hi Team, This is a formal grievance on the an agreed xfinity service plan which was discussed with an Xfinity chat representative on July 28, 2026 and agreed upon based on formal approval agreements on xfinity-provided links from his end, never got activated. The plan included an xfinity mobile serv

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That's happened here for three days. It was working then suddenly stopped. Customer service only knows about home equipment. Unhelpful.

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Public hotspot nearby not working

I am trying to connect to an Xfinity public hotspot but it is not connecting. The login page never pops and the little icon only spins forever and nothing happens. We are waiting to transfer our internet here to our new house and the meantime we were hoping to connect to two public hotspots that you

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ABC Channel 807 in Memphis

Why are the football on the Memphis ABC station being played in Spanish. Not whatI'm paying for. If it is not being broadcast in Spanish, then someone is stealing your cable. Kevin Mahaffy

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Xfinity stream shows a device streaming when it is not. I need it removed

Xfinity Stream shows “Family Room 2” under Devices Currently Streaming. Nobody is streaming, and the session remains after I stopped casting ESPN, closed the apps, powered off the TV, and rebooted my router. I cannot remove or stop Family Room 2. ESPN is now reporting maximum concurrent streams. I n

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Since it is happening through Outlook, I am wondering if it briefly gets bumped out of sync when the signal check occurs. Are you able to log in to your email directly through the Xfinity website, and see if the same issue happens?

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Read Emails Becoming Unread After Xfinity Signal Check

Every now and then I go into the Xfinity screen on my tv, go to 'tools', then cursor down to 'Comcast Labs', then select "Check Signal Strength". Now remember, this on my television. Sometime later I'll check my laptop and do a random check of my email inbox (through Comcast). For the last 4-6 weeks

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How do I long into my new account

Every time I log into Xfinity it takes me to my old address. I can’t access my new account for my new address

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Plant extension request — 53 Maple Hill Lane, Harpers Ferry, WV

I need a serviceability survey and plant-extension / construction ticket. This is not a regular install. Service address: 53 Maple Hill Lane Harpers Ferry, WV 25425 Xfinity plant is already nearby. The closest working service is four houses away across the street at: 57 KIDWILER RD HARPERS FERRY, WV

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It looks like a response from @XfinityDemitrius was provided on July 21, 2026. We truly apologize that this message was missed @user_u0ol13!

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Bill paying. Mailing address to send my payment for internet/TV bill? I'm in Boston area

Willing to pay online with credit card but I do not want Xfinity to store my credit card info. Bill interface now requires I allow Xfinity/Comcast to store my credit card info. I won't do it. Given frequent privacy breaches, this is unacceptable to me. The mailing address for payment is also not ava

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