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user_6kjypg, Got it, that helps provide more clarity. I'll need to move us into a private conversation, so we can complete authentication and review the details of the phone line after the ownership has been changed. Now that you have created yo
How to Change Caller ID name associated with Xfinity landline telephone number
I am the account holder and only person on my Xfinity account. Have landline service with Xfinity. Former spouse name still shows up as the caller ID on outgoing calls. How do I update to my name? I am unable to locate the DM icon.
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Contract
I'm so unhappy with Xfinity dropping ABC and not telling us in Knoxville TN. After 30 years, time to shop another provider.
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Customer Service
@strega7 Thank you for responding to my questions. I don't know what an "email client" is, so I can't answer your "email client" related questions. I run Xfinity email on my PC. I sent the original "Word" document (as an attachment to my Xfinit
emailed redlined word attachments appear as clean pdf documents
When I open up an email received on my PC computer that has an attached redlined "Word" document, the attachment opens up as a clean PDF. When I open up the same email on my IMAC, the attachment is the correct redlined "Word' document. The problem would therefore appear to be with the settings on my
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Audio Out of Sync on Roku Xfinity Stream App
I'm trying to watch "The Edge of Seventeen" through the Xfinity stream app on my Roku, and the audio is out of sync. I tried rebooting the Roku, resetting the app, and uninstalling and reinstalling the app, and I still have the same issue. I tried watching another film, and did not have this issue.
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Xfinity Stream Website
Hello: First, thanks for responding so quickly. Yes the account was originally set up under his name. The account was transferred to me about 1 year ago and billing has accurately reflected my information on the account. His
How to Change Caller ID name associated with Xfinity landline telephone number
I am the account holder and only person on my Xfinity account. Have landline service with Xfinity. Former spouse name still shows up as the caller ID on outgoing calls. How do I update to my name? I am unable to locate the DM icon.
Question
It's abc programming that's missing. CBS is still available; however, It's still an issue.
Poor Decision to Drop Scripps
Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability
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Hi @user_4bbbfn, and thank you for posting on our Xfinity Forum with your issue of trying to upgrade. When you tried the Streamstore link, did you see an error message, or did it just send you to the chatbot?
hulu disney bundle with no ads
I got the free Hulu/Disney+ bundle and want to upgrade to Hulu with no ads and pay the difference. The Xfinity site tells me to go to Disney+, Disney+ tells me to go to Xfinity and neither customer service has been helpful. This page says I can make this change: https://www.xfinity.com/support/artic
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Same! I missed the entire show yesterday and still haven't been able to log into ESPN Unlimited even though I'm using the voice remote and everything
Can't watch WWE PLE on ESPN app
Through xfinity we are supposed to have access to ESPN Unlimited. In my xfinity subscriptions it shows that ESPN is activated. When I try to open and watch the WWE PLE today I get stuck in this do loop of logging in with my disney plus account to choosing a a package to logging into to xfinity to ac
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Hi there, @user_tgybb2 Thank you for reaching out! I work from home as well, so I definitely understand the need for more upload speed. Are you currently getting the slow upload speed when you are on Wifi or hardwired?
Faster upload speed
I’m an Xfinity customer with the 2gig plan but my upload speed is too low. I work from home and need more upload speed. What can be done to fix this.
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Hey there user_9gmkce, we appreciate you taking the time to post here on our community forums! I'd be a little concerned about cutting accidentally cutting the line too, so I can fully understand wanting it buried as soon as possible. Our team can de
When will my line be buried?
My service was hooked up over a month ago and my line has not been buried. I'm worried about cutting it with my lawn mower. Thank you.
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user_0ojlte My team will stick with you here until we get to the bottom of this together :). What is the make and model of the device you are using to visit our webpage to access your Email inbox? What browser are you using?
How can you access email? I've tried the app and the 3rd party, and nothing has worked.
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Faster upload speed
I’m an Xfinity customer with the 2gig plan but my upload speed is too low. I work from home and need more upload speed. What can be done to fix this.
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Same problem….i want to upgrade and i was sent to streamstore…link not working…sent me to a chat bot
hulu disney bundle with no ads
I got the free Hulu/Disney+ bundle and want to upgrade to Hulu with no ads and pay the difference. The Xfinity site tells me to go to Disney+, Disney+ tells me to go to Xfinity and neither customer service has been helpful. This page says I can make this change: https://www.xfinity.com/support/artic
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I've tried everything and it's like I'm picked for nothing to work...to be honest. Or it's Xfinity.
How can you access email? I've tried the app and the 3rd party, and nothing has worked.
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When will my line be buried?
My service was hooked up over a month ago and my line has not been buried. I'm worried about cutting it with my lawn mower. Thank you.
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Customer Service
@user_2u5zf9 Are you sending the direct message to "Xfinity Support"?
Netflix Double Billing with StreamSaver
Hello, I recently noticed that I have been double billed for Netflix at $10 per month for the past four months, even though my StreamSaver bundle already includes Netflix. Because Netflix is included in my StreamSaver subscription, the additional monthly Netflix charge should not have been applied.
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Hello @user_607i2i! Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the
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Contract
I'm so unhappy with Xfinity dropping ABC and not telling us in Knoxville TN. After 30 years, time to shop another provider.
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