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@XfinityAmandaB: The "https://www.xfinity.com/membership%20" link you posted in https://forums.xfinity.com/conversations/xfinity-app/error/69ee7a5fd63c554f6e359739?commentId=69f11f7112e48f572cbdad81 has a "%20" space at the end which causes a "404 N
Error
I still get the error after cleaning the cache Webpage not available The webpage at https://customer.xfinity.com/membership?app=1&context_id=oi-09db45f8429c473c882a3077a773f2c4&activity_id=dd63d6cd-e57c-48a5-ae3f-5d45acf974b4 could not be loaded because: net::ERR_HTTP_RESPONSE_CODE_FAILURE
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Email transition to YAHOO
So in order to NOT give yahoo a copy of any of the emails in a account, I deleted all the messages, purged the deleted items, signed out and back in to confirm that the emails and deleted items were clean. Signed back in, converted to Yahoo, and in yahoo all the emails are back. How many days do I n
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Xfinity Starter Kit package missing/stolen.
I just had my starter kit delivered before I scheduled it to go to my apartment, however when I went to go get it the package was missing. Is there anyway I can get the device marked as stolen and have a new one shipped to a different address so it doesn't go missing or get stolen this time?
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Customer Service
I appreciate the reply but that is not technically true. It may say @comcast.net, but it will be on Yahoo servers with Yahoo rules and as reported, Yahoo ads not to mention Yahoos lack of support. As I said, I and others my age used Yahoo free emails
I am not paying Xfinity to get a Yahoo email address! I don't want Yahoo.
Been with Comcast since the mid 90s. Never dropped service, never jumped to another provider. I currently only have internet and I am happy with it. Leave it alone. I had Yahoo like most people my age back in the day and I do not see why I am paying Comcast in order to use Yahoo email. Plenty of thi
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Remote replacement
Need X1 replacement remote control pad and arrows and Xfinity button are not working. Channel volume and power buttons do work it is just the center of the remote not responding
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X1
Also Xfinity stopped CC on broadcast channels
When will the Xfinity/Scripps standoff end?
It has been nearly a month, beginning March 31st, since subscribers nationwide have lost numerous TV stations that we have paid for/are still paying to receive. Depending on one's market, affected stations include one or more of the major networks (ABC, CBS, NBC, FOX) plus any one or more of a numbe
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Xfinity
Why does the Xfinity bill payment changes every month I understood that my last payment was going to stay for 5 years what's up
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Rules and Automations
Jeeeeeeezus, like I said, I am not asking you to support a 3rd party app. I am asking why Xfinity cut off 3rd party access for my account and how to get it back. Is there a phone number that I can call who can help me? Is there someone in your email
3rd Party Email Apps No Longer Working
Hi, since I cancelled my Xfinity service, 3rd party emails apps such as Mailwasher and Thunderbird have stopped working for me. I use these tools to filter out spam. I checked my Xfinity configuration, and I do have "Allow 3rd party applications" checked so that is not the problem. Outlook still wor
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Hello user_ylp6z2 was this done using existing MyDisney credentials? If so, this would not register for the Gig+Streaming included subscriptions. When activating the new offer, you will need to go through xfinity.com/yoursubscriptions.&
Hulu/Disney+ Activation issues
No purple activation under “Xfinity.com/yoursubscriptions” or when I look at my subscriptions on the app I’ve tried logging in on multiple devices. I never received a Hulu activation email. It’s been a couple of days and I am still not able to activate Hulu/disney I’ve called customer service and us
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@user_p1k891 it...changed. After going back and forth for a while, we had a tech come out to the house. I had an older modem and it was throwing some errors so it was changed out for a newer model. This helped how much I "felt" the jitter/lag during
Jitter problems
For about the last month, I've had a consistent jitter and packet loss. Most of the time doubling my average latency and losing about 2% of packets. Different servers, different services, but the same problem. All automated troubleshooting from xfinity came back with "healthy connection" and I'm con
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What does it mean that the remaining credits are forfeited? Plain speak, please. Does it mean that I'm then responsible for paying for the watch? That's the question I want answered, and it's what the person on Chat assured me I wouldn't have to do.
Didn't get Chat transcript as proof of what I was told
Yesterday I spent time changing my plan via Chat. When I'd finished, I clicked on the link to have the transcript emailed to me, but it never arrived in my email. (Yes, I've checked my spam folder.) My concern is this: The person helping me encouraged me to use the coupon to get the free Apple watch
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No, I did not have to put in my CC number. Just had to agree to a new subscription. The chat agent guaranteed me I would not be charged. Hope he was right as my new billing should show up soon. I just don't understand how you can talk to so many agen
Bundle Activation Isn’t working for Disney plus and Hulu
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
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We have limited support options for our email online accounts for troubleshooting. We are unable to provide support for third party clients. If you have issues with a third party client we would recommend reaching out to them directly for support.
3rd Party Email Apps No Longer Working
Hi, since I cancelled my Xfinity service, 3rd party emails apps such as Mailwasher and Thunderbird have stopped working for me. I use these tools to filter out spam. I checked my Xfinity configuration, and I do have "Allow 3rd party applications" checked so that is not the problem. Outlook still wor
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Thanks for reaching out @user_72d67e! I see you also sent a Direct Message. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask t
modem config file missing from modem firmware
I want to check that my modem is configured with the speed tier that I am paying for. The modem currently has no cofiguration file listed at all. Can you check it please?
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The wrong episode for KVIE Thursday night is still listed after KVIE contacted xfinity both yesterday and today. Xfinity lied to KVIE and told them that it was fixed. Friday night on NBC, channel 3 at 8 pm still shows "to be announced."
xfinity is not updating tv show descriptions on the guide
For over 3 months Xfinity has not been updating the descriptions of about 1/4 of their shows. They show only a general description of the entire series. Just tonight, during prime time, there are 3 shows on ID and 3 on TLC that have not been updated. Accessibility has claimed that they are not getti
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RukaDodd - Thank you for choosing Xfinity and for joining us here on the sub. We can help with the theft report and also explore options to secure your home with Xfiinity Smart Home or Home Security! Please send us a Direct Message. On a Desktop: Mak
XfinityThomasA
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Xfinity Starter Kit package missing/stolen.
I just had my starter kit delivered before I scheduled it to go to my apartment, however when I went to go get it the package was missing. Is there anyway I can get the device marked as stolen and have a new one shipped to a different address so it doesn't go missing or get stolen this time?
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