I signed up for the $50/Month (with autopay) 1-Gig internet plan locked for 5 years pricing promotion back in December of 2025. I was told that this promotion could be transferred to other houses in my area if I ever moved, which I was planning on as soon as my lease was up. While I was currently li

I have had 4 tech, come to my home, 3 box replacements, 2 to 10 alert a day advising outages poor TV service, which is all documented. I want a credit for being inconvenience for the last 6 months

Hey, I’m in Westborough in South San Francisco and noticed Comcast has been doing a bunch of construction around my house recently. I can’t find any information about when my address will actually be able to get the service. Does anyone from Xfinity know what the status is for this build, or when th

Im unable to use the stream app to watch anything. Im using a Samsung S24 ultra on my home network. Im able to surf the internet and use all other apps and web browsers successfully but when I try to use the xfinity stream app it just gets stuck on the loading page no matter what channel or dvr vide

I then received the email telling me to activate Peacock. When I click the activation link, it takes me to Manage Streaming Services. It says “Next: Peacock Premium”, but Peacock Premium is not listed and there is no Activate button. The StreamStore instead shows paid streaming services and a checko

Recently had a technical problem and contacted support and the agent said they where upgrading me to 1gig for $60 a month did not realise that I was going from a 5yr plan to a 1yr plan and the monthly cost was $70 contacted support tonight and got no help and was offered plans that are worse than th

Samsung Galaxy Watch was written off Xfinity failed to provide a return label. Return label was requested the same day I received the watch. Connection issues and never worked. Comcast couldn't get it to work either after trouble shooting. It was deemed defective. They had an issue provide a return

Why am I getting a location message for local stations when nothing within my account changed.. worked in the am and now I keep seeing it and when I go to the settings there isn’t anything referencing location this is so frustrating when this freaking service is so expensive

The Minnesota Wild says the Wild+ dispute involves Xfinity wanting to place the channel in a higher-priced tier. We have only heard the Wild’s version. What is Xfinity’s side, and what is preventing an agreement? Customers deserve a clear explanation from both sides.