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Samsung Cell phone S20 FE G
My email account can't fins it
HaD the app for my email clicked it and my emails came up. My email account is not working I had outlook as my email accounts
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Technician left without resolving issue and marked appointment canceled
Technician left without resolving issue and falsely marked appointment canceled We had a scheduled technician appointment today for an unresolved internet/equipment problem. The technician arrived but could not fix the issue. He told us he was going to his truck to call his supervisor. Instead, he l
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Your Home Network
Visual Voicemil app not working, but voicemails available in Phone app
I have issues with the Visual Voicemail app for about 3 years. First on my last phone (S22 Ultra) and now on a Samsung Galaxy Ultra S26. I've had Xfinity Mobile service since June 2017 and am now on my 3rd Samsung Galaxy phone. And I currently have the Premium Unlimited service. What happens is the
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Network
user_6hdv1c, Effective February 26, 2026, Xfinity subscribers to any TV tier that includes the ESPN channel will have access to ESPN Unlimited, which you can read about here: https://www.xfinity.com/support/articles/espn-plus-on-x1-flex. Can you tell
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
Articles
... deleting emails through the iPhone Mail app has not restored service ... The contents of all your folders count against your quota, not just Inbox. Even the contents of Trash count against it. If you deleted a bunch of messages but didn't empty
Comcast Email Completely Inaccessible and Server Rejecting My Address [Edited]
My Comcast email account has completely stopped working, and after trying every available troubleshooting option, I still cannot get anyone to fix it. I can sign in to my Xfinity account successfully. However, when I select Check Email, the screen briefly says “Loading email” and then redirects me b
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remove xfinity voice
I would like to remove xfinity voice. I don't use my land line, so I am paying for something I don't need. How do I remove it?
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Home Phone Service & Equipment
user_gthrcf Thank you for your feedback. This will be forwarded for further improvement. We will be on standby for your direct message.
How do I schedule a human technician?
I am a NEW Xfinity Internet customer. The temporary cable, Gateway, and permanent cable have been installed. The permanent cable has not yet been connected. There are multiple dead spots in our not-so-large house where there is unstable or no internet connection. We bought a Wifi Extender. It has no
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@XfinityNatalie The first set of steps is not helpful. There is no "Scheduled Appointment or Troubleshooting" link on the Overview or any other tab. There is only "Troubleshooting", which is useless because it tells me my system is great, which in r
How do I schedule a human technician?
I am a NEW Xfinity Internet customer. The temporary cable, Gateway, and permanent cable have been installed. The permanent cable has not yet been connected. There are multiple dead spots in our not-so-large house where there is unstable or no internet connection. We bought a Wifi Extender. It has no
Question
Thank you for posting on our community forums, user_nnbukq. Is this for a regular Technician visit to check the connection at home? Or a special order for outside work?
trying to contact technician
i’ve been trying to get in touch with somebody for hours to let my technician know my door code for the appointment I have tomorrow and it won’t let me speak to a live person
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trying to contact technician
i’ve been trying to get in touch with somebody for hours to let my technician know my door code for the appointment I have tomorrow and it won’t let me speak to a live person
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Customer Service
Great customer support
Got on live chat with Shivam, and was very helpful, and the initial schedule was four days out, and he went out of his way to reach out to his supervisor to move up the appointment, because he knew how urgent it was for us to get Wi-Fi.
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Xfinity Compliments
Cannot activate Peacock upgrade
I already have an activated Peacock Premium subscription which Xfinity gave me for free. Recently I decided to upgrade to Peacock Premium Plus, and my subscription page says it needs to be activated. But when I try to activate it on the Peacock website, it says that they cannot activate it because m
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Non-X1 Service
Well, here is a clear plan: WE ARE NOT RECEIVING THE SERVICE THAT WE PAY FOR, SO REFUND THE DAM MONEY!
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
Articles
Hey @user_8c666i, Thank you for visiting our official Xfinity Forums Community support page. Starting July 21st, we started allowing Fiber-to-the-Unit customers to use their own routers. Great news for everyone all around. You can see more informatio
XER10 - Enable Bridge Mode
I was recently upgraded to a new modem/router combo (XER10) from the XB7-T. I am a power user and use a MINISFORUM MS-01 to do all of my network's routing, The XB7-T allowed me to use bridge mode and let my router handle all of the routing throughout the house. With this new XER10, I don't even have
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Wonderful customer service
Everyone Shivam at Xfinity customer support is the man! He helped my roomate and I out of a jam with our WiFi and was super patient and resourceful in scheduling a technician to come assist us with an installation. Most customer support representatives in the past I’ve seen to be very rude and impat
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Customer Service

@user_qgi10q Thank you for reaching out here on Forums! This makes us so HAPPY TO HEAR. I am glad that you've had a more positive experience with us. Our goal is always to strive for improvement.
XfinityKam
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Great customer support
Got on live chat with Shivam, and was very helpful, and the initial schedule was four days out, and he went out of his way to reach out to his supervisor to move up the appointment, because he knew how urgent it was for us to get Wi-Fi.
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