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user_38hnx5 hey there. You will still be able to use third-party applications. Have you migrated your email to Yahoo, or are you still using the Comcast email address?
Please Assist - Unable to send email in third party applications despite setting to allow
Third party IT Support, assisting a home user - Having an issue where we're getting incorrect SMTP passwords in desktop applications when trying to send email. The password is correct as we've removed and re-added the account and we're able to receive email. We've tried in both Outlook for Windows (
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Cancelation didn't go through
Hello, I received a message saying I have "overdue fees" for xfinity services since January despite calling and canceling all services in January.
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Billing
user_4gwwas, hello there and thanks for reaching out. I apologize about your experience. I know emails help the world go around. Let's work on a fix. Have you sent any outgoing emails?
Comcast email
I have not received any Comcast emails since Thursday. Can someone please help me? [Edited: Personal Information]
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What does the Direct Messaging icon look like?? I am signed in, and I have a chat box and a user profile in the right hand corner.
missing group email addresses that disappeared
I had several groups of emails that I use to run my book club and mahjong groups, but the groups have disappeared from the address screen. I can still use the group name to write an email, but I cannot open the group and add new names or delete old ones, because that whole section is gone since the
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Thank you for reaching out to our team here. I will be happy to set up that second service from here for you. Can you send me a direct message with the full name and complete address for your current service? To send a direct message. Cli
Automated system doesnt work
Tried calling about getting a second account for a different address and the system got to the point to when I call it refuses to connect me to anyone. Ive been a customer since 2017. This has turned into a joke
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Good afternoon user_ec4d2c. I would be more than happy to look into this further for you. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon l
Seattle Mariners baseball TV channel
I am very frustrated with Xfinity cable TV. I received an Xfinity email earlier this week telling me I could get Seattle Mariners baseball games on HD channel 1261 for free since it was included on my TV plan. For the past 20+ years I have watched Mariners games on Root Sports channel at no extra co
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Automated system doesnt work
Tried calling about getting a second account for a different address and the system got to the point to when I call it refuses to connect me to anyone. Ive been a customer since 2017. This has turned into a joke
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Customer Service
Comcast email
I have not received any Comcast emails since Thursday. Can someone please help me? [Edited: Personal Information]
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Customer Service
Cancel service
I would like to cancel my internet subscription on 4/3/26
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Sign-In and Account Management
user_ed12cd, hello there and thanks for reaching out. You will only lose DVR recordings if you change to a DVR option with lower space or remove it. We can also verify to see if your recordings are in a drive or in the cloud.
Changes to account will dvr erase
If I downgrade some services like those movie channels I don't need and increase internet service. Will this erase my current dvr recordings if I make changes to some services? My current package does not exist anymore.
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@user_xfcda5 Sure, I would be more than happy to assist you today and review your plan options. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon l
Need to cancel
I need cost to cancel end of April! I was told I could cancel without penalty at any time even though I questioned 12 months on contract. I’m sure you can pull up recording to verify.
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Need to cancel
I need cost to cancel end of April! I was told I could cancel without penalty at any time even though I questioned 12 months on contract. I’m sure you can pull up recording to verify.
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Customer Service
@NWSTOCK Thanks for reaching out to us regarding your Xfinity TV service. I do apologize for any inconvenience this may have caused you, and I would be more than happy to assist you today. Please send us a direct chat message with your full name and
Seattle Mariners baseball TV channel
I am very frustrated with Xfinity cable TV. I received an Xfinity email earlier this week telling me I could get Seattle Mariners baseball games on HD channel 1261 for free since it was included on my TV plan. For the past 20+ years I have watched Mariners games on Root Sports channel at no extra co
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user_j5477j, I can absolutely see why this would be frustrating. We are still here to help if you'd like to reach us directly. I can work to get more insight into the issues in the area. You can start by clicking the chat icon located in the top
Unsatisfied with my Xfinity experience
I have been a long standing customer of Comcast and I am a very dissatisfied customer. I pay >340 per month and have outages on a monthly basis (with no automatic refunds); very poor quality service. I also don’t understand why I don’t get reward benefits/points from my monthly payments. I don’t fee
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user_h42d5s,I can review the previous tickets and refund to help get us some clarity. I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your for
Refund for xFinity charges that were made post-cancellation
Hello, xFinity has charged my account for several years after I requested cancellation. I have the following facts: 10/6/2022 Service cancellation is request. Email confirmation of the cancellation is received from xFinity Billing continued for 40 months Upon discovery, support was called in January
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Thank you for reaching out to us on our community forums @user_0qtdbl! I know I personally would be concerned if there were overdue fees on an account for services I disconnected months ago. We’d like to take a closer look to confirm th
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Cancelation didn't go through
Hello, I received a message saying I have "overdue fees" for xfinity services since January despite calling and canceling all services in January.
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