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user_x98c3x I know you are getting assitance from @Again. Once you do decide on a username and get your Gmail established, you can see if, in the Yahoo email settings, you have access to the forwarding option using these steps: In Yahoo Mail, click t
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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@Again on my phone the mail comes through the Yahoo app, on my laptop the mail comes through the Yahoo website. I cannot send from the mail that comes to me in Apple mail on either my computer or my phone. I have to go onto the the Yahoo website or
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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Hello @user_qg1mre, and thanks for sharing the additional concern in respect to your own connection here on our Xfinity Community forums. As we asked the original poster on the thread, we'd like to learn a little more about what you're exp
Constant internet drops
I'm very frustrated with our internet service. I get constant internet drops that last 1-2 minutes and always happens at the most inconvenient times. PLEASE FIX THIS PROBLEM
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@user_r8p38t I’m moving out and would like for my roommate to become the owner of this account. I can’t find any way to transfer ownership to him. TBH, it would be better for your roommate if you cancelled your account and let them sta
Account ownership change to roommate
I’m moving out and would like for my roommate to become the owner of this account. I can’t find any way to transfer ownership to him.
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Thank you, @user_yjl0eq, for taking the time to share your experience and work with us on this matter. After reviewing the account, we were able to confirm that only the changes you requested were completed and that your billing reflects th
Deceptive business practices
Today’s interaction with agent trying to sneak in an extra $15.00/month speed upgrade. Unacceptable! Caught red handed! --- Conversation on 08/15/2026 --- Customer [Edited: Privacy] (10:53 am): Add sports package Xfinity Assistant (10:53 am): To add the More Sports & Entertainment package, you can c
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@user_9sjjgz Not Accessibility/disability related. Moved to Customer Service.
I can't stream NFL games on Peacock due to Zipcode?
Xfinity/Peacock/NBC [ Edited - Inflammatory]. Peacock wants a zip code, you HAVE MY ZIP CODE. How else are you billing me every month? I updated the zip code on peacock and it still won't let me watch the Eagles vs Ravens preseason game. [Edited - Inflammatory - Language].
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Hello @user_p5omeo thank you for reaching out to us! Do you by chance know what model modem you have?
wifi pro extender
i recently got my gateway modem replaced and now my pro wifi extender will not activate. the chat has not been helpful and wants to send a technician when i never had problems with my previous modem and extender connecting, they claim i have network intermittency issues now.
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Closing a 4 month old thread.
Xfinity email
I received an email pretending to be from xfinity. Said xfinity email was going away April 14th and wanted me to click on something to upgrade. I didn't click on anything. I have heard that xfinity will be no longer support Xfinity email but don't know when. My question is, when is Xfinity email goi
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@user_vqbmtt if my xfinity/comcast emails have been switched to Yahoo why can't I access them thru my regular Yahoo account that I have had for over 15 years. This makes no sense Did you get the invitation to migrate your comcast.net email to Yah
Email transfer to yahoo
Do I have to choose yahoo or can I choose another email provider such as Gmail or outlook and have all my emails switched over to them?
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@user_w20url I thought I had to switch to the Yahoo platform. It is absolutely horrible! I want my old email back! It doesn't update correctly so I can't be sure I'm getting my emails. This is my main email that I do everything important through an
Yahoo email
I thought I had to switch to the Yahoo platform. It is absolutely horrible! I want my old email back! It doesn't updated correctly so I can't be sure I'm getting my emails. This is my main email that I do everything important through and now it can't count on it. Is there a way to to go back to the
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Hello @theronleany, and thanks for reaching out with your concerns on our Xfinity Community forums! I can understand how disruptive that would be, especially if the connection is dropping during work, streaming, gaming, or video calls. We'd like to l
Constant internet drops
I'm very frustrated with our internet service. I get constant internet drops that last 1-2 minutes and always happens at the most inconvenient times. PLEASE FIX THIS PROBLEM
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who to contact about a Drop-Bury work order
I am writing to get assistance with an unburied cable line at my property. On [Insert Date of Appointment], an Xfinity technician resolved a TV quality issue by running a temporary cable above ground outside my home.The technician stated that he submitted a work order to have a crew come out and bur
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Customer Service
@derran I just figured out how to do this after 20 years of having an ALL-CAPS NAME! Usually, it's not a big deal but when you are dealing with certain people/subjects via email and your name is ALL-CAPS IT LOOKS LIKE YOU'RE YELLING - NO MATTER WHAT
Email name defaults to All Caps and want to change that
I want to make my name in e-mails just have capital letter for first letter of first name and last name. I can not find anywhere how to do that. Currently all my emails come from DERRAN [Edited: "Personal Information"] which is very awkward.
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@BPix thanks for taking the time to post on our Xfinity Community Forums page. You cannot port a number from Number Barn to Xfinity Mobile if it is a virtual telephone number, as porting of virtual numbers is not supported. You might be able to chang
Mobile Compatibility with NumberBarn numbers
I recently added a mobile line on Xfinity Mobile with a new phone number. I was told by support there was no way to select that number but it was assigned according to billing address. I was also unable to see what the assigned number was prior to activating the line. The number assigned is a comple
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Understood and DM sent Thank you.
Deceptive business practices
Today’s interaction with agent trying to sneak in an extra $15.00/month speed upgrade. Unacceptable! Caught red handed! --- Conversation on 08/15/2026 --- Customer [Edited: Privacy] (10:53 am): Add sports package Xfinity Assistant (10:53 am): To add the More Sports & Entertainment package, you can c
Question
Hello @user_y7qvr9, I hear you loud and clear! I want to start by thanking you for your 17 years of loyalty. We know your time is incredibly valuable, and we are more than happy to help address all of your concerns today. May I know more about what w
XfinityQuemekia
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Answering System
I have been a customer for over 17 years now. I am so unhappy with the customer service system that you now have! I am thinking about dropping you as an internet service provider. I have already dropped your cable and picked up FUBO. There are other internet service providers out there. You make it
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