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user_5gom7j Good morning! We appreciate you taking the time to share your feedback on wanting to be able to watch Wild games. As programming costs rise, we sometimes have to make difficult decisions about what we're able to offer. At this time, Xfini
Wild hockey Games Fall of 2026 - 2027
We subscribe to one of the upper tiers of Xfinity TV because it was required to watch the Twins, Wild, Timber wolves, etc. Since that time the Twins have moved to a new channel, and the Wild does not appear to be on Xfinity anymore (Don't know about Wolves). Is Xfinity going to make the Wild availab
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New order is messed up
I just changed my rate from 200 to 300 and added a $22 package. Bill should be $102 but days $143. Also, not able to set up Netflix they you or anything else
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Customer Service
Requset to cancel internet service
I would like to cancel my internet service. I called over 2 weeks ago and a representative told me it was processed. I have yet received any cancellation confirmation and my online account is showing the plan is still active. Please assist.
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Customer Service
user_0wwv86 We appreciate you sharing that you're experiencing the same error. You've already done quite a bit of troubleshooting, including clearing your cache and cookies, checking your browser settings, using incognito mode, and trying diff
A rendering error occurred: Cannot read properties of null (reading 'fields').
Xfinity Member benefits started getting this error a few days ago
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@XfinityAldrik thank you, I'll try that!
TV Box status unavailable
I have two TV boxes. One shows as Online and works fine, and the other shows "Status Unavailable" and has continuous issues with picture freezing. I have spent several hours with customer support and done several whole system resets, to no avail. I asked if I could have a technician come and take a
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Hi I would maybe suggest posting a new thread here on the forums and asking for support, as they were the ones that solved this for me. In my case the main issue was getting the xfinity router/gateway removed from the account on the back-end of their
Request for EPON Member-Owned Router Provisioning – xb7 / ONU
I recently moved and now have xfinity fiber rather than cable. I had a tech come out for a pro install upon moving this week, and I have now also spent a few hours already chatting with support, but not finding anyone who can provide what I need. I have my own Firewalla Gold Pro network and would li
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switch to NOW internet service
Need to switch to the NOW internet service. Over 10 year customer. Don't want to cancel and then have to sign back up.
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Billing
Xfinity Store Oct 13 2pm appt > Initial tech accessed acct 2:07 PM , was unable to remedy. Tech re-assigned me to the mobile tech. > Mobile tech accessed acct 3:28 PM. Tech informs that lock off if successful would not happen for 24hrs.
Turn off Number Lock non-functional via web and apps
In the process of upgrading a device (iPhone to iPhone) the activation process requires that number lock be turned off. Attempts via Xfinity website (Windows Chrome browser), Android app, and iPhone app have all failed to function beyond a simple screen refresh. An Android device also in the account
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Are you seeing anything display on your TV when someone calls you?
Caller id not displaying on tv
The caller id has stopped displaying on tv even though the notification is turned on in settings.
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A rendering error occurred: Cannot read properties of null (reading 'fields').
I am trying to enter to my benefits/perks through the laptop and app and neither of them work as it is showing this issue.
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Xfinity App
@XfinityAirelle I appreciate this post. Finally someone from Xfinity has realized it's probably an issue on Xfinity's end, not a problem with my TVs or equipment. Xfinity Assistant and LiveChat were absolutely useless in resolving the p
espn not synching
Just ESPN (850/1206), audio is a good 10 seconds ahead of video, on all TVs in the house. Anyone else experiencing this?
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Hello All, I think I may have a way to stop the periodic deletions. I dumbed down my filter logic and no longer use REGEX or any complicated boolean conditions. I set two main filters categories. DOMAIN and FROM. From there I simply set if any condi
Email filters getting deleted
About 2 days ago, all of my email filter rules got mysteriously deleted with no indication of what caused it. I remade all of them since I couldn't find a way to restore them. Fast forward to today, and they have disappeared again. Searching for this issue I found a recommendation about clearing the
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Customer Support - no home phone dial tone
Hi, New Gateway Modem installed - everything works but new home phone line. Verizon was going to disconnect on Oct23, but disconnected early. Used Xfinity chat and tried all of the below without success. 1. Plugged phone cable from VoIP fully charged phone into Tel 1 on Gateway Modem- no dial tone 2
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Home Phone Service & Equipment
user_memcby this could be a small streaming box. Does that seem familiar?
I'm being asked to return a TV box; didn't get one to begin with
Last month I cancelled my Xfinity internet plan. I keep getting calls and texts asking me to return equipment. I had my own modem/router. When I call Customer Service, they state that I have a TV box for streaming services. I don't have one and don't remember ever getting one. I asked for details, t
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It's been two weeks and dvr on computer browsers still won't fast forward or rewind. Are y'all going to do something or do I have to switch cable companies?
DVR Doesn't Allow Rewind or Fast Forward
I DVR'd Monday Night Football and the meter that shows how far into the game we are is all the way to the right with no option to rewind or fast forward. It was doing this last week, too, and I assumed ya'll might notice and fix it. I'm on a Windows 11 laptop fully updated with the Windows updates.
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user_x3evxg Hello there! Thanks for creating the post on our Xfinity Forums for help with the disconnection letter. I would be happy to help out and work with our local teams for that letter. Are you demolishing the existing structure? P
Letter of disconnection
My town needs a letter that services have been disconnected from my house.
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@XfinityDemitrius Yes, I called and had a lengthy discussion with a support person. They said I had a TV service and that I need to return the box. On the phone he mentioned an "X1" box. I asked for details on what it looks like so I could look for
I'm being asked to return a TV box; didn't get one to begin with
Last month I cancelled my Xfinity internet plan. I keep getting calls and texts asking me to return equipment. I had my own modem/router. When I call Customer Service, they state that I have a TV box for streaming services. I don't have one and don't remember ever getting one. I asked for details, t
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Xfinity Stream on computer
Why is only my NBC intermittently working when I stream it on my computer? All other channels appear to load properly. I have cleared cache, rebooted, signed out, etc. It (NBC) worked normally and only recently began to not play. I only see 3 white blinking dots even though I may just changed to ano
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Xfinity Stream Website
This problem is not fixed. The bitrate is off and it makes it difficult to watch a fast paced hockey game. Please have the engineers look into the problem. ESPN+ and the Predators app is smooth, but I have to watch those live. I want to be able to us
Scripps Sports Poor Unwatchable Broadcast
Scripps Sports broadcast for Nashville Predators on channel 1028 is absolutely awful, unwatchable, skipping and stuttering.
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I too am having this issue. I have cleared browser's cache and cookies. I have checked to see if my settings have changed and they are still the same as they always have been. I have tried incognito mode and it still does not work. I have tried explo
user_0wwv86
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A rendering error occurred: Cannot read properties of null (reading 'fields').
Xfinity Member benefits started getting this error a few days ago
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