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Thank you for reaching out to our team. I will be happy to check on that from here. Did you receive the email with the promo code for that Reward after you redeemed it?
Xfinity discount tickets to Universal Orlando Resort
I keep trying to use the link for Xfinity Rewards to Save on tickets to Universal Orlando Resort. It says a 3-Day Park-to-Park Xfinity Membership Ticket should start at $170.50. Every time I select a day for a single ticket the rate is double what I select.
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Activate direct messaging
Need to direct message to purchase the battery back up for the pro WiFi extender
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Getting Started
Question About Promotional Email I Received
I got an email today talking about benefits for Diamond Member benefits (email is dated today, 4/30/2026) that I'm not understanding. One part of it says, and I'll copy and paste it here: New! Gaming perks $10 off games from GameStop Enter for a chance to win a Herman Miller gaming chairPlus more ex
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Customer Service
Xfinity discount tickets to Universal Orlando Resort
I keep trying to use the link for Xfinity Rewards to Save on tickets to Universal Orlando Resort. It says a 3-Day Park-to-Park Xfinity Membership Ticket should start at $170.50. Every time I select a day for a single ticket the rate is double what I select.
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Customer Service
I want to like this but it wouldn't let me...thumbs up
Requesting community forum account cancellation
Hello, I accidentally had created my community forum account. My user id is saa7. Could you please close / cancel my community forum account? Thanks
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I was just here to do the same thing. It was an accident that I signed up. I don't want it. I can't find a way to delete it either
Delete Forum Membership
I accidently created the community forum account thinking I was signing in to my email. Please delete this account. I am unable to find out how to do it myself-there is no unsubscribe option that I can find. Thank you.
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Account
When does my contract expire? (Edit: Personal identifiable information)
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Customer Service
Now they are censoring email to people I email with frequently, friends, colleagues, and important contacts. How to stop this ridiculousness?
Why does Xfinity keep censoring my emails?
I get a lot of phishing emails that I need to report to the hosting servers. For example, Survey Monkey and Wix are hosting the latest spate. [Removed Malicious Links]But Xfinity always blocks me with these 'non-delivery report' emails. !!!!! Why are they censoring these important reports?And the ir
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user_3sy2zv Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the ent
Xfinity versus Scripps
I am requesting customer service and billing give me a credit for all of the time that I have not been able to see WTVR (CBS). I just switched to you all from Verizon because I thought you were a better deal. For the last month that has not been the case. Contact me immediately or I will switch prov
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Xfinity versus Scripps
I am requesting customer service and billing give me a credit for all of the time that I have not been able to see WTVR (CBS). I just switched to you all from Verizon because I thought you were a better deal. For the last month that has not been the case. Contact me immediately or I will switch prov
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Billing
email account access after multiple logins
4/30/26 This is the FOURTH TIME I have logged into my Comcast Xfinity EMAIL account, having to change my Password the FIRST TIME!!, and I must access it IMMEDIATELY for a time-sensitive financial matter!! If not, I will lose several thousands of dollars!! HELP!!!!!!! NOW!!!
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Here is some info on sending a direct message, @user_kfa5vk. Let us know if that helps.
300 off a phone
I accidentally generated the reward code for 300 off a smartphone and I can’t find it again. How to regenerate it
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My apologies @whatnamesrleft, I had not realized bill due reminders are unable to be deactivated at this time. To be eligible to move your due date, you must: Have completed at least one billing cycle If you’re an existing customer who just
Cant find where to turn annoying reminders off.
I got an email "Just a reminder your payment is due soon" I occasionally get these. They rub me the wrong way. I pay once a month. I think I changed my bill due date to the 6th a number of years ago, but I rarely ever see that due date. What date should I change it to, to not get annoying bill remin
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Internet down 2 weeks
Need to escalate since local calls and 2 techs visits have not resolved issue with line broken
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Your Home Network
Thank you for reaching out here. I am sorry that you are running into that issue with the migration. Have you reached out to the https://welcome.yahoo.com/ site for assistance with that?
Problem with email migration
Hi. I recieved the email to migrate to yahoo mail but each time I try I get an error saying it timed out
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Don’t switch from Comcast to yahoo. You won’t get all of your emails. You will see a bunch of filthy ads. Comcast and yahoo should have legal action brought against them. So totally angry.
user_lgiump
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Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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