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Support help to open my comcast email
I need to get into my comcast email please help me
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Hello @user_jt0btt, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. I will need to pull up your account to investigate this further. If you could send our team a direct message
Recurring packet loss/latency - requesting node congestion check
Hi, I'm experiencing a recurring internet performance issue and have diagnostic data to share. The problem: Every evening, roughly between 5pm and 11pm (worst between 8-10pm), I see packet loss (up to ~0.6%+) and latency spikes well above my daytime baseline. During the day, packet loss is consisten
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Thank you so much. You helped a lot
Change size in email
How do I change the size in email. It's very small. Can I zoom in some how and keep it that way
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masoliday I am glad it is now working properly. Is there anything else we can assist you with today? Are you happy with your current package and level of service?
outlook can't connect to email
Neither new outlook nor iphone will connect to my comcast.net email. Just says "waiting for email provider" and the returns error message "sign in failed. You may need an app password"
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I had already confirmed that 3rd part apps were enabled. I deactivated all add-ins, un-installed outlook, re-installed and still didn't work. Then a day or so later it all worked fine magically. I don't claim to understand but at least it's all worki
outlook can't connect to email
Neither new outlook nor iphone will connect to my comcast.net email. Just says "waiting for email provider" and the returns error message "sign in failed. You may need an app password"
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Infinity camera
I have 6 cam from xfinity now last nite I heard something outside my house last night and I said get away from my house the 2way voice cams had a lot of feedback distorted the volume static and all and the feedback was so loud It came not only through the 2way cams also through my phone
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Devices and Equipment
I am also looking for the Angle app. It would be so much easier than using my phone.
Angle Studios app
Please add the Angle Studios app to the Xfinity platform so that I don’t have to stream it directly. You all have hundreds of third party apps so please add Angle Studio app asap. Thank you
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Hello @Ksjordan912 and thanks for reaching out on our Xfinity Community forums and sharing the details of your experience. I can understand your concern, especially after speaking with two representatives and requesting that your internet service be
Customer Support - Cancel Servicr
I spoke to two people on 7/25/26 to cancel internet service effective 7/29/26, yet i see it’s still active. Please cancel my service effective 7/29/26 and do not bill me in August for further internet unless there are remaining costs due.
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Customer Support - Cancel Servicr
I spoke to two people on 7/25/26 to cancel internet service effective 7/29/26, yet i see it’s still active. Please cancel my service effective 7/29/26 and do not bill me in August for further internet unless there are remaining costs due.
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Customer Service
chat with someone
find out where cbs is located now other than 7.2 which i do not understand
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Channels and Programming
user_2vgst4 Thanks for reaching out with your questions. You can find instructions for setting up your Xfinity email on your iPhone at hte following link https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email. &
How to have my iPhone Mail App show my Xfinity emails and folders
I had deleted the iPhone Comcast Mail App since the pdfs were not downloading from the server on my emails. Now None of the Xfinity inbox/folders I have will show on my iPhone. And the Comcast Mail app now looks like gmail. How do I get back to my Xfinity emails.
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Started back in late February or March, 2026. My groups are gone on the bar. But the individuals are still available and I can create a list of them, but I cannot click on the group name and populate the email. There is nothing to click. I had severa
missing group email addresses that disappeared
I had several groups of emails that I use to run my book club and mahjong groups, but the groups have disappeared from the address screen. I can still use the group name to write an email, but I cannot open the group and add new names or delete old ones, because that whole section is gone since the
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Hi there @gersonh21 Thank you so much for reaching out. I am very hopeful that the tech will finally get this issue resolved for you. Please feel free to reach out if that visit does not resolve the issue. We'll be happy to further
Urgent Escalation: 2+ Year Packet Loss in Apex Legends – Likely Xfinity-to-EA Anti-DDoS Routing Issue (Colonia, NJ)
Dear Xfinity Support, I’m escalating a severe, ongoing packet loss issue in Apex Legends on PS5 that’s rendered the game unplayable with constant “3 red squares” (packet loss indicator) for over 2 years. This occurs specifically on EA’s anti-DDoS protected servers (home plate/pentagon icon), with in
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I should be paying 30 dollars a month not more
And if you can’t corrected then remove me now
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Non-X1 Service
@user_w87zpz Thanks for adding a post to let us know. If everything is connected, it is good to focus on the Playstation. Have you been able to forget the wifi network, then attempt to look for it again?
XfinityBenny
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PS5 Not Connecting to Wifi
My PS5 is not connecting to the wifi. The rest of my devices are but nothing shows up on the playstation.
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