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Email issues
I have been having a problem with my email for months on my iPhone. I’ve checked all the settings. I have third-party app set up in my Xfinity mail. I’ve restarted my router, but I still get asked to enter my password and then it tells me it’s the wrong password or it tells me that my IP is blacklis
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what is your reply to my statement above?
Email issues
I have been having a problem with my email for months on my iPhone. I’ve checked all the settings. I have third-party app set up in my Xfinity mail. I’ve restarted my router, but I still get asked to enter my password and then it tells me it’s the wrong password or it tells me that my IP is blacklis
Question
@user_qqf3ua are you getting any error messages? Or does everything just buffer?
Xfinity streaming app not working with apple tv or macbook
Has been working Working on tv with roku restarted tv, apple tv, computer deleted and reloaded Xfinity Stream app
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@user_r85iyk Thanks for adding to the thread. Is that number an error code that displays on your Apple TV?
Xfinity Stream Stopped working on Apple TV
Xfinity Stream app used to work on Apple TV but now it crashes on two Apple TVs immediately after signing in. Works fine on iPhone and iPad. I tried deleted and reloading the app and restarting the Apple TV. I heard I need an account refresh. Is that so?
Question
i've been receiving X-Finity messages that I don't trust , but in fact i should be taking action on. i need to speak to someone about this.
Email issues
I have been having a problem with my email for months on my iPhone. I’ve checked all the settings. I have third-party app set up in my Xfinity mail. I’ve restarted my router, but I still get asked to enter my password and then it tells me it’s the wrong password or it tells me that my IP is blacklis
Question
Good afternoon user_tf23ao. We can look into this further for you. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top ri
Apple Mail Login
I am supporting my parents, who have used Apple Mail to access their Xfinity Mail. They lease a modem from Xfinity and just got a replacement. I am no longer to login for them through Apple Mail, neither on their machine nor mine. The error message is "unable to verify account name or password". Tro
Question
Bad customer service
Called in to get help with remote that stopped working. Rep didn’t suggest anything to try and repair remote. Told me they could see from there it was offline and not working. Said I needed to go to the store and get a new one. I went online and was able to find the code to repair the remote. It was
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Customer Service
Hello @user_nj46e8 and thank you for reaching out on our Xfinity Community forum to make us aware of your issue as well. You state you are getting a black screen - have you tried saying "System Refresh" into your Xfinity Voice Remote or in
Paramount+
I’m writing because Paramount+ has very poor streaming quality on my Xfinity service, even though all my other streaming apps work perfectly. Netflix, YouTube, Amazon Prime, and other platforms play in HD or 4K with no issues, so this does not appear to be a home network or equipment problem. The is
Question
Hello @user_4eik3y Thank you for reaching out on our community forum! Have you attempted any troubleshooting? Is this happening on any other devices?
Xfinity Stream App
Error message TVAPP-00148, video cannot be played. The xfinity stream app is not working, keeps spinning the icon, then the error message pops up. I've tried all the recommended fixes, please help. I have a 2023 Samsung smart tv.
Question
Hello @user_37dp50, for your security and safety, it is very important to remember not to post any personal information when in public. Please review our Xfinity Community Guidelines.Are you experiencing error issues when signing in to Peacock?
I am getting Peacock error PPG_0017 and need help from an agent.
I am getting Peacock error PPG_0017 and need help from an agent.
Question
Thanks for taking the time to post on our community forums, user_26d5c7! Our team would be more than happy to look over the final bill with you to make sure everything is correct. Please send us a direct message with your full name, name on the accou
Discontinued internet service on3/9/26 but continued with tv plus only, then cancelled tv plus on 3/12/2026.
Discontinued internet service on3/9/26 but continued with tv plus only, then cancelled tv plus on 3/12/2026. I returned all equipment on 3/12/2026 and today 3/20/2026 received a letter that states have a $72.65 credit but are being charged for the tv plus that was added on March 9- march 22. I cance
Question
Hi @singerdf, thank you for posting in our Xfinity Community Forums! 😀 We want to make sure you’re able to continue accessing the Xfinity Stream app on your LG TV. We appreciate the troubleshooting steps you’ve already tried. When you h
TV-APP 00148 error
Have a brand new LG smart TV. Xfinity Stream App was working fine until today. I have uninstalled and reinstalled. Logged out and logged back in. Unplugged the television. None of this works. The app works fine on the phone and the computers as my roku. Any real suggestions would be helpful. The bot
Question
Hello @user_rh0qku, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Are you still not able to use the Xfinity Stream App on your laptop or tablet?
Xfinity streaming not working on my laptops and can't get through to a live agent. Extremely mad!
I've done hard reboots on both of my Dells (both running current systems and no problems), and can streaming other services. My Xfinity streaming is working fine on my mobile phone and was working on laptop and tablet earlier today. Checked the Xfinity site to see if there was a problem, but it clai
Question
Support email to submit ticket
I need a number or support email to submit a ticket. I need my main underground cable line moved.
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Customer Service
We can just fire a few exec and fund a better customer service team.
Cancel [Edited] service.
WHY IS IT SO DIFFICULT TO CANCEL. [Edited: "Profanity/Inflammatory"] I put in a request to cancel and it fell thru; no email no updates. Now i have two accounts; they billed me when their modem doesnt work correctly and required a tech to resolve it. Tech support is dense and in India. Doesnt unders
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Accepted Solution
Thanks for working with our team to get the equipment removed, @user_i7ha57! That is taken care of now, but it can take up to 72 hours for the unreturned equipment notices to stop as it has to filter through all of our systems. We appreciate you taki
Being asked to return a flex box I never received
I never received a flex box with my comcast service and now that I've cancelled my serice I'm being told I need to return it or else face a fee. What can I do to remove this potential charge?
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Email issues
I have been having a problem with my email for months on my iPhone. I’ve checked all the settings. I have third-party app set up in my Xfinity mail. I’ve restarted my router, but I still get asked to enter my password and then it tells me it’s the wrong password or it tells me that my IP is blacklis
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Sign-In and Account Management
Hello @djlrest, we see from our amazing Xfinity Forums Expert, Again, asking if you received any error messages or cleared your cache and cookies? Did you try any of the suggestions? We're here to help!
XfinityMelinda
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email
why can't I sign into my email on xfinity for comcast.net when this past week I could, what is wrong?
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