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Thank you for the reply @XfinityChristy . How do I get invited to switch now?
Email conversion to yahoo questions
I have an email for the main Account on Comcast and then 2 additional emails. I got an invitation to convert the main account email but not the additional ones yet. if I convert the main account email now, will I lose access to the secondary emails? I have a phone number associated with the main acc
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user_f76ny4 Hi there! Our team would be happy to look into this for you. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the to
Unrequested service
I received numerous calls about an appointment for an installation that I did not request. I wasn’t sure if this was a scam
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user_b3547x That sounds like an annoying problem to deal with, and we are sorry that it is happening. Can you please go here (https://www.xfinity.com/support/articles/x1-reboot-my-set-top-box) and go to 'Restart your TV Box from the Help Menu'? We're
auto skip feature now worse
Why can't Xfinity solve a simple software problem Tivo solved years ago. Until recently when fast forwarding through commercials it would stop way too soon. Now it stops too late. Do the Tivo solution of going to that same new spot then rolling back 15 seconds. Problem solved. Also have it work for
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Unrequested service
I received numerous calls about an appointment for an installation that I did not request. I wasn’t sure if this was a scam
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Customer Service
Happens on all content. Some shows it does not matter, but some shows have new action or dialog immediately that has been skipped over.
auto skip feature now worse
Why can't Xfinity solve a simple software problem Tivo solved years ago. Until recently when fast forwarding through commercials it would stop way too soon. Now it stops too late. Do the Tivo solution of going to that same new spot then rolling back 15 seconds. Problem solved. Also have it work for
Question
user_rclgsm, Nice. I am happy to hear that you have our Now services! 😀 To further assist and see what's going on, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the
Xfinity support to change address
Need help changing physical address after moving. Test post to be able to direct message support.
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Yes, I have moved and have Xfinity now services.
Xfinity support to change address
Need help changing physical address after moving. Test post to be able to direct message support.
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user_ys2yiu, Thank you so much for your time spent with us to help with a solution. I am delighted that we got the plan issue resolved by cancelling out the duplicate account and getting you into a new 5-year internet deal on your existing account, s
I want to know if we get scammed
I want to know if we get scammed today, our contract will end on the 28th of this month, we called costumer support , and we talked to someone who knows our adress and our phone number, and she said, we could have same speed internet with no contract for 5 years for 40$/a month, and said that we nee
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user_b3547x Hello! Thank you for reaching out to us here on our Community Forum. Does it happen on all content, or are you noticing it happening with a specific show?
auto skip feature now worse
Why can't Xfinity solve a simple software problem Tivo solved years ago. Until recently when fast forwarding through commercials it would stop way too soon. Now it stops too late. Do the Tivo solution of going to that same new spot then rolling back 15 seconds. Problem solved. Also have it work for
Question
Thank you, @user_0t7cjo You do need to log into the Xfinity Forums. Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support&rdq
Lost TV box and remote
The property where this was done was rebuilt. We've misplaced the TV box and remote. We're being charged each month for this a while. What can I do?
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or I'm just not seeing the direct messsage option
Lost TV box and remote
The property where this was done was rebuilt. We've misplaced the TV box and remote. We're being charged each month for this a while. What can I do?
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@XfinityRichard This is me, but for some reason it is not under my account; it's under a different user. Should I repost the question?
Lost TV box and remote
The property where this was done was rebuilt. We've misplaced the TV box and remote. We're being charged each month for this a while. What can I do?
Question
Hi there, @user_0t7cjo ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry to hear that you misplaced the remote and the TV box and you are still being charged. Please be
Lost TV box and remote
The property where this was done was rebuilt. We've misplaced the TV box and remote. We're being charged each month for this a while. What can I do?
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user_3yup1e Hello! Please use this link to pay your bill (https://www.xfinity.com/bill-pay).
XfinityBenjaminM
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3 hours ago
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Pay bill
Pay my bill on my phone
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