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Wondering when my current promotional price ends, and if any of the 5 year plans are availablle to existing customer.
I'm getting a promotional price for 2 years, but can't remember when that ends. Also would like too know f any off the 5 year plans are available to existing customers.
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Customer Service
@user_ml6753 Thanks for adding a post to the forum. Update the payment settings for your monthly payments with the steps here https://payments.xfinity.com/autopay/edit. It will guide you on how to make any changes, or update the payment info.
how to change billing information
I want to change my credit card information for billing. Please direct me
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peacock activation
"I am stuck in a Peacock activation loop (Error PPG_0017). Xfinity says I am already linked, but Peacock shows no subscription. I need an Entitlement Reset for my Peacock reward. Please check my account provisioning."
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Customer Service
Dcoyote08@gmail .com/ complaint
You need a new insurance company as they can't even fix the screen on my iPhone 17. I got it back a week later and it's in worse condition than it was when I sent it in. And I still don't have a phone. This is cray cuz assurant told me ti have to wait yet another week before they send me a new phone
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Plan
Hbo max shows lag and skip
Watching the pitt. The show lags and skips. I am paying for this app. What is the problem ?
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Customer Service
how to change billing information
I want to change my credit card information for billing. Please direct me
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Billing
Clearing data did not work!!! EsPN is not playing all the MLB games just select few. MLB site does not let me view any games and says I need to buy a subscription
MLB.TV not showing up in ESPN.APP on X1
I purchased the MLB.TV subscription through ESPN and it shows up in the IPad ESPN app and on the ESPN web site. If I go into the settings/subscriptions on the X1 ESPN app it shows that I have MLB.TV but its not showing up on the Home page of the ESPN app.
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user_i7vh7l Hi there! I can definitely help you get access to your last 3 months of billing history. Here are the quickest ways to view it: Option 1: Xfinity App (fastest) Open the Xfinity app Tap Account Select Bill
I would like to see the last 3 months billi g history
I would like to see my last 3 months billing history
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It was a pleasure, @user_f06rv9 working with you in private and getting your husbands name added. We do appreciate you and your business!-Richard
add spouse to billing statement
Hi, I would like to add my wife’s name to be printed on the billing statement, but I can’t find a direct message option to submit this request. Could you please let me know how to proceed?
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I would like to see the last 3 months billi g history
I would like to see my last 3 months billing history
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Billing
Not getting channel 1261 for Nationals broadcasts on my TiVo—is this new channel an IPTV channel?
I live in Washington DC, and tried to tune into channel 1261 to see the Washington Nationals without success. I have a TiVo with a cablecard. Can someone from Comcast tell me whether this new channel is an IPTV channel, and therefore will not be available to watch on my TiVo? Or is this an issue tha
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Non-X1 Service
Thank you, @user_4ae6d2 for reaching out with your concern to the Xfinity Community forum!Not being able to watch your favorite sporting events can be frustrating... I'm a hockey fan myself, but to each their own... I absolutely understand how you fe
I should be getting Washington Nationals game coverage but am not
I should be getting Washington Nationals game coverage but am not. The screen says there are programming restrictions, and I should tune in on my tv, which is where I am trying to access
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
EG
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peacock activation
"I am stuck in a Peacock activation loop (Error PPG_0017). Xfinity says I am already linked, but Peacock shows no subscription. I need an Entitlement Reset for my Peacock reward. Please check my account provisioning."
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