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Mid-Split maintenance March 25th caused very slow download - likely high Uncorrectable Error rate? Northern California
Hello, My download speed has been stuck at 10% of my plan (around 10 mbps) since Mid-Split maintenance serviced my area on March 25th, and I suspect a high Uncorrectable Error rate on the downstream channels. This has worked fine for years prior. My upload speed has been consistent around 18 mbps (s
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Customer Service
Thank you. I do not need service at my new location.
I would like to cancel my service. I moved out February 28,2026.
I would like to cancel my service. I moved out of my apartment February 28.
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No worries I will be more than happy to help you with your request. Do you need services at your new location?
I would like to cancel my service. I moved out February 28,2026.
I would like to cancel my service. I moved out of my apartment February 28.
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I would like to cancel my service. I moved out February 28,2026.
I would like to cancel my service. I moved out of my apartment February 28.
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Customer Service
Hey there user_t8wykd, thanks for posting here on our community forums! I'm glad to hear you're out of the hospital, but I'm sorry you came home to find your services weren't working. You've come to the right place for help, and our team would be mor
Need to talk to human representative to reset my Internet and confirm scheduled payment please!
I came back from hospital and have no Internet. Please help! I set up scheduled payment but it won't turn on still.
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Need to talk to human representative to reset my Internet and confirm scheduled payment please!
I came back from hospital and have no Internet. Please help! I set up scheduled payment but it won't turn on still.
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Customer Service
Bundle scam
Was told my phone service would be cheaper with the samsung watch bundle But FOUND out I'm paying 11 a month for a watch I never wanted the total cost 399.99. And a $10 mo access fee. I didn't save on the phone the Girl at the xfinity store lied to me. What can I do
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Devices
Hello user_wf40ik we have a number of resources that can help with troubleshooting network related service issues. Have you had a chance to check these out? Xfinity Mobile Help and Support Pages
My cell service isn't working
I recently changed my cell service to Xfinity. It has not gone well. I can sometimes send text messages and sometimes not. I also can only send outgoing texts sporadically. Very frustrating!
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Cancel Internet service
I am moving and I need to cancel my Internet service.
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Customer Service
how to escalate an Xfinity billing issue to the FCC
How to escalate an Xfinity billing issue to the FCC?
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Your Home Network
IPv6 started working again in pfSense. Unfortunately, I have no idea why.
IPv6 broken on Windows clients with pfSense and XB8
I have an XB8 gateway in bridge mode. I have been using pfSense for many years as my router. IPv6 used to work fine for all my clients. IPv6 stopped working on my Windows clients recently. It still works on Linux clients. I believe the difference is due to Windows clients using Prefix delegation, an
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Are you an Xfinity tech
activate peacock premium
I finally got free peacock, now I have to upgrade to Peacock Premium to watch most of it, so frustrating and difficult to do.
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reviews
This company is a nightmare. I canceled my service to move to another state, turned my router in, overpaid my last bill. I was assured last month that I would be refunded in 7 days. No refund, so I called today. The first idiot on the phone told me I owed an early disconnect fee. I explained I absol
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Your Home Network
user_h857gr Thank you for reaching out! You can pay your Xfinity Mobile bill by using the Xfinity Mobile app, or Xfinity Mobile web portal.
Mobile Phone Bill
I need to know why my mobile phone bill has increased tremendously for Jan Feb Mar 2026 from what I paid in Nov and Dec 2025
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Why if I cancelled service on 3/16/26 did I get a bill on 4/1/26 for a full month.
Why if I cancelled service on 3/16/26 did I get a bill on 4/1/26 for a full month? Customer service also said I'd be billed for the partial month next month.
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Plan
In-correct billing
I switched to Att yesterday!!! Customer service online and at retail store is horrible.
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Your Home Network
@user_53wnt8 we want to look into this further Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page. He
Comcast conduit relocation
I have an open 811 ticket for a drainage improvement construction project. The conduit has been identified and it is exposed. Ive been trying to get of someone from Comcast that can assist with the line to be relocated as it is in conflict with our pipe.
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ABC discontinued I have watched ABC for decades and I’m furious that this has been taken away. The point is I am now paying for a service I no longer receive. I would like a reduction in my bill for this inconvenience. I pay over $200 a month to
user_k1x6uo
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ABC discontinued
I have watched ABC Nightly News for decades and I’m quite upset with this being taken away. I understand you’re still negotiating, but the point is I am now paying for a service I no longer receive. I would like a reduction in my bill for this inconvenience. I pay over $200 a month to Xfinity and if
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