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change email from pop3 to imap

I currently have pop3 as the email interface using outlook 2021. Downloads work fine, Up loads do not work 90% of the time = about 1 in 10 get through. The error code is 0x800CCC0F. I thought if I changed to IMAP it may work better but no matter what I try it never changes the result. No IMAP email

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@XfinityShawn​ I received my dvr box today and it is not a wireless box as claimed. I repeatedly asked the sales person because I cannot plug the box into my tv. The installer came out today and said it MUST be plugged into the tv to work. Why was I

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Do I need a dvr box

I’m getting conflicting info. I only have one tv (Fire). In order to record multiple shows at the same time and then watch them later do I need a dvr box or will everything be available on the Xfinity stream app? If I need the box is there an additional fee associated with my basic cable package (15

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how to file a complaint

My billing is incorrect for my internet service. I have a five year contract and I am being overbilled.

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Gigabit pro

Does Xfinity have fiber Internet available in my area? Lynnwood blvd Nashville Tennessee

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Thank you for reaching out to us here. I will be happy to take a look at any issues with your service from here for you. Can you send me a direct message with the full name and complete address for your service? To send a direct message [private mes

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Video Issues since outage on Feb 6, 2026

MS Teams has been unable to run video since we have an outage for service performance issue on Feb 6, 2026 . I have also noticed intermittent delay on streaming TV since this date. It appears that not all performance issues were addressed on that day. Since we both work from home, video having to be

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I received my dvr box today

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Do I need a dvr box

I’m getting conflicting info. I only have one tv (Fire). In order to record multiple shows at the same time and then watch them later do I need a dvr box or will everything be available on the Xfinity stream app? If I need the box is there an additional fee associated with my basic cable package (15

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Not able to check email !

What is going on with you guys. I’m not ble to check my email again.

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Accepted Solution

Xfinity Support

Xfinity wants to bury my neighbors Internet line through my backyard without proper easement usage. Seeking customer assistance in addressing this matter.

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Video Issues since outage on Feb 6, 2026

MS Teams has been unable to run video since we have an outage for service performance issue on Feb 6, 2026 . I have also noticed intermittent delay on streaming TV since this date. It appears that not all performance issues were addressed on that day. Since we both work from home, video having to be

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Double Payment

I mistakenly paid my last bill twice, can I get a refund for one of those payments?

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Hello, @user_oclyrv our team can take a closer look at your closed account and help. When you have a chance send us a direct message, so we can review your billing details. You can use the Direct Messaging icon at the top of the page to send your nam

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Closed Xfinity Acct. #[Edited]

Hello, I'm addressing this issue now, because I was laid up for many months in the hospital. I was never issued a check for the remaining balance on my Xfinity acct which was closed last July 2025, Xfinity owes me $37.97. I have moved to Kansas and my new address: [Edited: "Personal Information"] Th

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user_l709d1 Thanks for letting us know. Our team would be happy to get this in the right direction. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direc

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KPUD is installing fiber to my house. I'd like to use the old comcast conduit.

Since I'm having fiber installed by the county, the old Comcast conduit and cable will never be used again. I'd like permission to repurpose the conduit for the run from the fiber drop at the curb to our house. Is that possible? Thanks, Dennis [Edited: "Personal Information"]

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I created direct message as instructed to "Xfinity Support" of name and service address, with time/date reference to this post. No response yet.

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Contant "planned outages" for 2 weeks with no means to contact customer service

My household works remotely. There have been constant interruptions in service for the past two weeks. These outages were all scheduled during normal working hours. Xfinity needs to plan these outages off hours or work to provide redundancy. Calling Xfinity support offers no option to speak with cus

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YouTube TV is absolutely amazing. Just [Edited: "Language"] to have to pay for it on top of Comcast internet.

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Audio drop

Still going on. Only on Xfinity stream app and apple devices especially apple tv4k. Any fix coming?

Question

Hello, @user_ikwa9p thank you for reaching out over Xfinity Forums. You've contacted the right place for assistance, I can help get an order set up to have someone come out to review the line relocation. I did want to help get the proper expectations

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Plant Relocation Site Survey

I am in need of a Plant Relocation Site Survey. I need a Site Survey for a Plant Relocation. I am requesting that an aerial distribution line be moved underground and need a quote from a Construction Coordinator.

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Closed Xfinity Acct. #[Edited]

Hello, I'm addressing this issue now, because I was laid up for many months in the hospital. I was never issued a check for the remaining balance on my Xfinity acct which was closed last July 2025, Xfinity owes me $37.97. I have moved to Kansas and my new address: [Edited: "Personal Information"] Th

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