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Cannot change network name
Your application does not save the network name change. It fails every attempt.
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Your Home Network
We truly appreciate your feedback, @user_muqusx! I understand how frustrating it is to lose the channels you enjoy. At this time, the Cowboy Channel has been removed from Xfinity. We might add this channel again in the future. I will make sure your f
Cowboy Channel
We lost access to the Cowboy Channel. Comcast says we have it, the Cowboy Channel notes we do not. Would really like this corrected. We had access before 1/1/2026
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Whats in the the link you provided tells you the steps to make the changes but your application doesn't store anything. Have you tried it yourself?
How do I change my WiFi network name and password?
How do I change the wifi name and password of the Gateway? I was told to open the XFinity app, select WiFi then WiFi details. All this does is show me how to find the default network name SSID and password stuck on the Gateway, but there's no option to change it. I also saw that it could be changed
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I've actually been having the same exact issue and Xfinity also accidentally linked my account to two accounts in my case. I called them not long ago today and Xfinity finally fixed the two accounts merging when I called today (hopefully for real thi
server access denied on xfinity app
I can log in on the pc, but the iphone i get the following message "Access Denied, you dont have permission to access http://login.xfinity.com/login on this server reference #18.2659c817.1772486015.1487376e https://errors.edgesuite.net/18.2659c817.1772486015.1487376e ive tried clearing cookies, rein
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@pinksparkletini Received, thank you!
New Gateway request
I was directed here to request a new gateway the XB 10 model. Is this the correct place to do that
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Is there a basic home internet only plan?
My internet bill doubled this month so I asked the Chat assistant. Seems my previous plan was a promo which also included free equipment rental has lapsed. So I asked about a long term plan. We don’t need 600 Mbps. We don’t have a TV thus don’t stream, we don’t play video games online nor do we work
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Customer Service
ok, I'm sending it now! Thank you
New Gateway request
I was directed here to request a new gateway the XB 10 model. Is this the correct place to do that
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I am following up here as my issue is still unresolved. It is still saying the number is an Invalid US number.
Support issue along with very inadequate customer service.
I have been having an issue with my line to where I get an, "Invalid US Number" error on multiple authentication sources. I am also unable to actually receive any kind of 2 factor authentication. This is very frustrating to deal with. On top of that, I sat on the phone for 42 minutes in-between hold
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Mobile bill went to collections even though it was free
I have proof of being told that my mobile like was going to be free. Was charged $191 and it was sent to collections. I need this debt recalled from collections and the bill removed.
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Billing
After keeping careful records, the recurring trouble is WTTW and 1011. Live or DVR, but not streaming on the app. Replaced cables and splitter. Hesitating to contact Xfinity because I know the drill. I will have to deal with their bot, and hours lat
Frequent short sound drops and picture freezes in cable TV
lasts a few seconds - backing up shows that the loss is captures in the VCR. Mostly this is affecting WTTW 925. I've replaced coax and splitter. Signal strength is good per Xfinity. Happened 12 times during a one-hour show. Didn't happen at all on another channel.
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Remove old aerial cable
I need to have an old Comcast aerial cable removed. How do I schedule this?
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Customer Service
@pinksparkletini we can also check your specific address if you would like. Just send us a direct message with your full name and the address. To send a direct message: Make sure you are signed in here in the Xfinity Forum. Clic
New Gateway request
I was directed here to request a new gateway the XB 10 model. Is this the correct place to do that
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xfinity mobile billing
I have never, ever had so much frustration over paying a bill. When I first got the service, I didn't realize they put it under my son's account instead of mine. I manage my son's account because he is disabled. Fine. No bill, no email, nothing. Just suddenly the phone is unresponsible. After that I
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Plan
Okay I appreciate the additional context and will keep that second account in mind when looking into this further for you 👍 From here I'd like to start digging deeper on your account to find a potential cause of the issue and work from there. Please
server access denied on xfinity app
I can log in on the pc, but the iphone i get the following message "Access Denied, you dont have permission to access http://login.xfinity.com/login on this server reference #18.2659c817.1772486015.1487376e https://errors.edgesuite.net/18.2659c817.1772486015.1487376e ive tried clearing cookies, rein
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I wasnt then, I am now, both ways same result, access denied, i just recently installed a vpn but this issue has been one for a couple of months, it started about the time I upgraded my service to 1 gig, and discontinued TV, and Xfinity in error crea
server access denied on xfinity app
I can log in on the pc, but the iphone i get the following message "Access Denied, you dont have permission to access http://login.xfinity.com/login on this server reference #18.2659c817.1772486015.1487376e https://errors.edgesuite.net/18.2659c817.1772486015.1487376e ive tried clearing cookies, rein
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So what !!! HOW TO STOP THEM? is what I want to know. 10 to 20 Calls a day. Watching for an ANSWER.
spam on voip land line
the voip landline marks suspected spam calls with the word SPAM. Is there a setting that prevents these calls from ringing the phone?
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When I did it on the app it only gave me the download speed, that's why I was asking. So I just Googled it. Download 1220 and Upload 40
New Gateway request
I was directed here to request a new gateway the XB 10 model. Is this the correct place to do that
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Updates
I just upgraded my modem but I am having problems getting my Ps5 to connect now and I have it connected by ethernet cable to what they used to call a storm ready but now call a pro wi fi extender anyway I'm thinking that maybe it needs to be updated but can't get anyone who will talk about it...they
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Your Home Network
Hello @user_narnvu! I hope the day is treating you well, thanks for being a part of our Xfinity Community Forum. Visit our Report an Issue page: https://www.xfinity.com/support/articles/report-an-issue to submit a request.
XfinityQuemekia
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Remove old aerial cable
I need to have an old Comcast aerial cable removed. How do I schedule this?
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