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@user_ftdrgj​ I have also been having this problem. Comcast mail works on my Mac desktop and on web browsers. I tried deleting it and reinstalling under various providers including Yahoo! and "other". Nothing was working. Today I tried again; When I

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3 hours ago

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IMAP issues with Comcast since Nov 9th

On Nov 9th, all of my devices quit syncing with Comcast. I use WIndows Outlook 2024 pro and my iphone and Ipad. The error I get on my PC is "we couldn't connect to the incoming (IMAP) server. None of the authentication methods supported by Outlook are supported by your server" I also received a secu

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I just checked and ours is working now!!

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LAST button no longer shows DVR shows

If I stop a DVR program while watching it, using the LAST button will show this DVR program along side the last watched channels. As of today, the Last button only shows channels, not a DVR program that I stopped mid watch. Anyone else seeing this? Is there now some setting on the X1 box for this be

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user_s2e8gt - Thank you so much for your feedback and for joining us here on the Xfinity Forums—we truly appreciate you reaching out. You’ve definitely come to the right place for support, and I’m here to help. To better understand

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Need help, multiple calls for HOURS

I have spoken to multiple agents including supervisors and recorded conversations of them promising to do things to help my case and solve an issue, for them to not follow through. My case doesnt make sense and something is wrong and nobody will fix it. I am being scammed . I need to file a complain

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@user_qf1dns Thank you for the update, are we replacing the Xfinity Gateway for you? Can you please let us know how the new unit works out with the connection and if you have any other issues?

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Admin login on new router

I am unable to log into a new router as Admin. I had initially been able to change the password but now it doesn’t work, so I did a full reset and used the recommended “admin” and password on router and only get a greyed out box. I believe the router is blocking access to my printer on wifi I need a

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Need help, multiple calls for HOURS

I have spoken to multiple agents including supervisors and recorded conversations of them promising to do things to help my case and solve an issue, for them to not follow through. My case doesnt make sense and something is wrong and nobody will fix it. I am being scammed . I need to file a complain

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Hey @cryptocurrencyking9. Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist with the Disney+/Hulu bundle activation. Could you please provide more detail into your inquiry such as the ste

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Need Help! Disney+/Hulu bundle is stuck in a Loop

My Disney+/Hulu bundle is stuck in a StreamStore dashboard loop showing a Xumo hardware error. Standard customer service cannot fix this. I need a Tier-2 technician to manually refresh and reprovision my StreamStore Entitlements so the activation token transfers to MyDisney.

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Mine just started working. Anyone else?

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LAST button no longer shows DVR shows

If I stop a DVR program while watching it, using the LAST button will show this DVR program along side the last watched channels. As of today, the Last button only shows channels, not a DVR program that I stopped mid watch. Anyone else seeing this? Is there now some setting on the X1 box for this be

Question

@XfinityGabriel​ I wrote this 2 months ago. You took 2 months to reply. I don't remember what happened 2 months ago. Just another stain on your company. I've already switched to Verizon.

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File Complaints against Agents

I want to file complaints against agents. The agents themselves on the phone won't take complaints, so how do I make a complaint?

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Hulu Disney and peacock are free

I can go into peacock but not.hulu or disney

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Thanks for confirming. If you could send our team a direct message with your full name and full address, we can further investigate to make sure everything looks good on our side.   To send a "Direct Message" ("Private") message: • Click "S

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Outlook repeatedly prompts for password

This issue started about 4 weeks ago. * I get prompted for password on my 2 comcast accounts. Does not occur on my gmail account. One I click OK, emails flow as normal * I'm running Win11, Outlook 2024 desktop (not 365). Problem also occurred on Outlook 2016 desktop. * Problem seems to be related to

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Hello @Jackson59, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Check out Xfinity Mobile Network Coverage for more information about your area and the coverage available. 

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Poor reception

I am only getting one or two bars are home. I narrowed it down to about .75 miles north or south of me. I checked the Verizon map and it doesn't show any problems. Is this just a hole in reception?

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Thank you for reaching out to our team. I am sorry to hear about that issue. Did you complete the migration over to Yahoo already?

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Where are my emails

I did your steps to bring my emails over to yahoo and your system created a new user od user_k79yk's. No emails from Xfinity came over. How can this be fixed?

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Howdy user_ax9yfe 👋 I appreciate you dropping by our community, and you're in the best place for help! I'm always gaming online myself, so I know how annoying it is to deal with lag, much less disconnections in the middle of any session. I definite

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Persistent Packet Loss at ibone.comcast.net

I'm having the same issue as this gentleman: https://forums.xfinity.com/conversations/your-home-network/persistent-packet-loss-at-ibonecomcastnet-telia-transit-congestion-nightly-gaming-lag-boulder-80303-request-engineering-escalation/69984548a68bcc7c6f879317# I also am getting disconnected from a g

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Ford Sync 3 Unable to Connect to XB8

I recently upgraded from SVG2482AC to XB8. I got 15 devices connected to WiFi, phones, tablets, printers, TVs, oven, car(25 Enclave). Only one device was repeated failed attempts(21 Mustang). I called Ford customer service. They said the new WiFi 6 routers obosoleted the Ford Sync 3. Check back in O

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Where are my emails

I did your steps to bring my emails over to yahoo and your system created a new user od user_k79yk's. No emails from Xfinity came over. How can this be fixed?

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