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Hi there, @user_tptd0o! You are at the right place for help with getting the upload speed you are subscribed to with the UCI modem. Most times when I run into this concern, it has to do with what bootfile is coming through to your modem. The bootfile
Cannot get above 40 Mbps upload speed with UCI modem on 2 Gbit plan
I am unable to get faster than 40 Mbps upload speed using a UCI modem on a 2 Gbit plan. I have tried contacting tech support multiple times and they keep trying the same steps with no fix. Most recently, tech support told me I needed an Xfinity modem and that my brand new UCI modem (which is on the
Question
Yes, please provide a link and I can upload the email confirmation and supporting docs as they contain PII to my account that I will not share on the community thread.
Property Damage to Irrigation System
Hello, recently Xfinity Comcast buried the service line and damaged our irrigation system. The company that services our system has given us an extensive break down and process and cost to repair. I’d like to have Xfinity repair the system back to operational level as before and file a property dama
Question
@user_wm4s1 Are you not signing out of your Comcast/Xfinity accounts? If you're not you're just leaving yourself open for trouble like this. Signing out is a good idea.
Someone has reset my password multiple times
Somehow, someone has reset my password multiple times. When I speak with customer service, they said they can't see who or how the request to reset was sent. Inevitably in the next couple of weeks I will receive an email from xfinity saying my password has been reset, without my permission and witho
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Hello user_oadj5d 👋 Can you tell me how you're trying to access your email?
I can't get my email
I put my password in and get acces denied. I been doing the same thing for years ,but now I have experienced this
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How to prevent a previous device from connecting to wifi
I allowed a neighbor to connect their laptop to my wifi about a year ago. Now, every time they are in their living room (which is the room closest to my house) their laptop connects to my wifi. If I click "forget device" in the Xfinity app, will this prevent them from reconnecting?
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Your Home Network
@user_t8bihl I no longer have access to my Comcast emails that were there before the migration and I can’t send emails. It requires an IMAP ACCOUNT Comcast Comcast account password which I don’t know and there’s no option to chang
Where can I get help migrating my comcast emails to Yahoo.
I no longer have access to my Comcast emails that were there before the migration and I can’t send emails. It requires an IMAP ACCOUNT Comcast Comcast account password which I don’t know and there’s no option to change it. I waited on hold for 58 minutes for a Yahoo rep and then worked with her for
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Why can't I get my email on my phone? What happens when you try to get it? Any error messages or codes? What kind of phone do you have? Are you using its web browser to open https://connect.xfinity.com, or are you using an email app?
Can't get email [Edited]
Why can't I get my email on my phone? [Title edited to remove personal information - email address]
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@XfinityBrianH Can I use another email client after I just made the switch to yahoo? I find more spam and the requirement to upgrade and pay to get rid of ads is not a positive! If I can't switch back, you should have made this abundantly clear in t
how to get away from yahoo I hate yahoo
I totally despise yahoo email! I did want to migrate but it was mandatory and I had not choice. I get so many ads but to get rid of them yahoo wants you to spend money for a plan to be add free? Ridiculous, The emails are hard to read and find. too much spam. Any suggestions on how to get away from
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Thank you for that! Is there anything you can provide that verifies the damage came from our local teams being that they were out there back in January?
Property Damage to Irrigation System
Hello, recently Xfinity Comcast buried the service line and damaged our irrigation system. The company that services our system has given us an extensive break down and process and cost to repair. I’d like to have Xfinity repair the system back to operational level as before and file a property dama
Question
@Beck_733 Yahoo would not take my email address and wanted me to sign in with a google account. I did, stupid of me. Now I cannot get any of my emails from my Comcast address and they are very important. [Title edited to remove persona
Cannot Get Any Emails from Comcast Address [Edited]
Yahoo would not take my email address and wanted me to sign in with a google account. I did, stupid of me. Now I cannot get any of my emails from my Comcast address and they are very important. [Title edited to remove personal information - email address]
Question
The Xfinity line was marked as installed and completed Monday, January 19, 2026. I assume the damage occurred the same day. We found out Monday, April 20, 2026 when we de winterized our irrigation system. I have the invoice and pictures of the
Property Damage to Irrigation System
Hello, recently Xfinity Comcast buried the service line and damaged our irrigation system. The company that services our system has given us an extensive break down and process and cost to repair. I’d like to have Xfinity repair the system back to operational level as before and file a property dama
Question
@user_619c34 I can't get into my comcast email, since being push into yahoo. I have important information there. Are you going to https://mail.yahoo.com or https://login.yahoo.com and then signing in with your comcast.net credentials?
I can't get into my comcast email, since being push into yahoo. I have important information there.
Question
@user_vfmr5b I’m trying to get my email and I get “password incorrect for IMAP. I put in my Comcast password, which I just changed and it keeps saying the same thing. I can reply with either cancel or OK. Typing in my new Comcast passwo
Help with IMAP while in S Africa
I’m trying to get my email and I get “password incorrect for IMAP. I put in my Comcast password, which I just changed and it keeps saying the same thing. I can reply with either cancel or OK. Typing in my new Comcast password and then hitting OK does nothing but bring up the error again.
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Accepted Solution
Thank you for working with us through direct messages. I am glad we were able to find a new plan for you. If we can assist you with anything else in the future, please do not hesitate to reach out.
My last year with xfinity
I have a summer camp that we use only on weekends. I have had xfinity since 2022. This year my plan went up to $60/month, from $43/month. My primary home service(through another provider)is only $67/month, which I use everyday, so $60/ month for something I only use 2 days a week is outrageous. Seve
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@user_4e67a0 And I have to pay not to get bombarded with ads. I want to go back to Xfinity. I do not like this app. Depending on your browser you might be able to find an extension to block ads at yahoo. I have one for Firefox. Your other altern
Move to Yahoo not working
I enter email address then "Enter Password" screen appears. I enter my password, circle spins, then nothing. Click login again & again circle spins and nothing.
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I type in the same comcast.net address I've had since Comcast picked up Erols email accounts. A long time ago. Now it doesn't work and I can't get into other sites because I can't get into my email to get the access code.
user_8219ia
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comcast.net
why can i not access my comcast.net email
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