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They have no intention of fixing buffering and throttling…. I give up! All the reps take you through all of the steps, supposedly to stop the buffering, but it never works same old same old and we’re NOT getting what we’ve paid for! As you can see i
Max buffering issue
I’ve been experiencing over the last week very frequent buffering on MAX. The buffering is not occurring on Netflix, Disney+, Paramount+, Prime or Apple+ is anyone else experiencing this issue on Max?
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@Trina1 Who will the email come from from when it's time to move my email ? The emails I've gotten aren't coming from xfinity . The last message was from AOL . The mail will come from Xfinity. Please check your email at https://connect.xfinity.co
Xfinity comcast.net emails transition to Yahoo
Is there any way to tell when your email is set for this transition? Can we do this on our own prior to reciving the email notice? I have had this emial for over 20 years and do not like the idea of giving it up and having to go through the process of setting up a new one for all my contact, billing
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@user_v8n6ng why do I have so much trouble getting into my email Could you please explain the problem you're having "getting into my email"? Are you accessing your email through webmail or through a third party email app like Outlook, Thunderbird
my email
I'm looking for my email and it is very difficult to retrieve it! xfinity is making this very troubling
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Hey @user_p1r82o, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to help review the Xfinity account and services to see what is taking place with the Xfinity Video picture quality issues. Could
Frequent short sound drops and picture freezes in cable TV
For the last month or so, I've been frustrated by frequent short (3 - 5 second) sound drops and picture freezes. I'm in Lisle, in the western suburbs of Chicago. It happens on every channel, but seems to be particularly present on channel 191 (PBS station WTTW). Resetting the tuner makes no differen
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Hey there user_0xu3ns allowing for Split-Bands is quick and easy in the Xfinity App! Got to the Wi-Fi Tab--- Wi-Fi Details--- Edit Wi-Fi Settings--- Split Bands(Not Recommended) is the option you want to activate. This may cause your devices to disco
Trying to get 2.4 GHz on my wifi
Trying to connect a camera and I need to set my modem to 2.4 GHz. I’m not sure how to do that
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I am having the same issues with the HBO Max app via the X1 platform.. have restarted. My internet download speeds are incredibly fast and yet the app buffers every few minutes. This is the ONLY app I experience this issue. HUULU, disney, Netflix, pe
Max buffering issue
I’ve been experiencing over the last week very frequent buffering on MAX. The buffering is not occurring on Netflix, Disney+, Paramount+, Prime or Apple+ is anyone else experiencing this issue on Max?
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This is still happening. Why can't you get your act together? I'm unable to record, either by picking a guide item or manually or by hitting Record while watching. We should be getting some kind of rebate or discount for this.
NHL Center Ice Program Guide Information Not Loading
I am a subscriber of Center Ice. 5 days ago my issue started. The channels are listed in my guide but anytime a live game is being played the guide has a message "program info not available". I can watch the games live as they are happening but I can not record games or set up future recordings. I s
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Good evening @user_6eeta0, and thank you for reaching out on our Forums with your experience, we appreciate you bringing this to our attention. I want to be 100 percent transparent with you, we do not buyout contacts with other providers. However, we
Feel Scammed
I initially wanted to cancel Xfinity internet and got hooked into getting the mobile. Xfinity told me they would buy out my contract and handle everything switching from Verizon to Xfinity Mobile in October. Well, Verizon took $466 out of my account today, the day before Thanksgiving. I went to the
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Feel Scammed
I initially wanted to cancel Xfinity internet and got hooked into getting the mobile. Xfinity told me they would buy out my contract and handle everything switching from Verizon to Xfinity Mobile in October. Well, Verizon took $466 out of my account today, the day before Thanksgiving. I went to the
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Customer Service
user_6botur Welcome to our community forum and thank you for reaching out, so we can help install your new Xfinity service! I see that you've sent a DM so I will continue helping there. Please be reminded that sending unsolicited private messa
Coax cable installation
I bought an internet router, but my house doesn't have a coax cable. I need one installed. Please and thank you.
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user_05mgir Welcome to our community forum! Thank you for reaching out so we can answer your questions about your mother getting a new phone at the store. Only the account holder can leave an Xfinity Retail Store with a new Xfinity Mobile device. If
Hung up on
I spoke to four Xfinity employees today. The original purpose of my call, my mother went into an Xfinity store to try to upgrade her phone and was told that they could not do it unless I was there. Was very strange because I thought she was an authorized user on my account. Called Xfinity to get an
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@user_764c3b Once the issue has resolved, a credit for the service adjustment is possible. However, we don't credit for inconvenience. You would have to connect with us at that point. We appreciate your patience.
NHL Center Ice “Program Info Unavailable “
Why are approx half the center ice channels displaying program info unavailable?
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Coax cable installation
I bought an internet router, but my house doesn't have a coax cable. I need one installed. Please and thank you.
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Customer Service
Intermittent internet connection when cold
I'm having an issue with my internet connectivity that's been happening for over a year now. Like the title says, the internet connection for the whole house gets spotty when it's cold. The connection goes down for anywhere between 1 minute to several hours at a time depending on the day. Wireless,
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Your Home Network
Hung up on
I spoke to four Xfinity employees today. The original purpose of my call, my mother went into an Xfinity store to try to upgrade her phone and was told that they could not do it unless I was there. Was very strange because I thought she was an authorized user on my account. Called Xfinity to get an
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Customer Service
why do I have so much trouble getting into my email
my email
I'm looking for my email and it is very difficult to retrieve it! xfinity is making this very troubling
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@granger5068 Take me to my emails please Your wish is my command: https://connect.xfinity.com/appsuite
Again
commented
14 hours ago
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My email
Take me to my emails please
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