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@user_xn2lev With Peacock through NOW, you can activate your Peacock subscription by following these steps: Go to xfinity.com/yoursubscriptions and log in to your account with your primary Xfinity ID and password.Note: If you don’t see your P
Peacock app activation need support from a live operator
I tried to activate my peacock service, but the system doesn’t prompt per the set up instructions. What number is available to get a live operator for resolving this?
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I am writing to express my extreme frustration that CBS has been unavailable on my channel lineup for three weeks. This ongoing carriage dispute is absurd; your customers should not be used as leverage in negotiations between multi-billion dollar com
Complain about CBS being of the air
Are we going to get a deduction on our Broadcast Fee, since we haven't had CBS for 3 weeks, probably longer. Paramont Plus is being bogged down, due to high demand to watch CBS Shows. Freezing up, stopping in middle of a show, no sound. Need to get this Channel back on Leadt by Monday.
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Makes my decision to explore other options much easier!! Glad my contract is coming to an end!
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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You can find the number on the website I provided under the contact section @alphapete.
Legacy Email Password Reset Loop – Closed Account – Cannot Locate Records
I had Comcast service in my homes for 20+ years here in the Atlanta market and moved about five years ago to a new location where I have fiber optic Internet connection. My service provider is AT&T. Comcast policy allows me to maintain my Comcast email address which has worked well for years. Someho
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Thank you for your response, it is through Xfinity NOW.
Peacock app activation need support from a live operator
I tried to activate my peacock service, but the system doesn’t prompt per the set up instructions. What number is available to get a live operator for resolving this?
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Good morning @user_f7xuuc, and thanks for posting your issue to the Xfinity forums, i hope this message finds you well. I'm sorry to hear about the issues you are getting, but you have come to the right place for assistance. If you disable Norton, do
Temporarily blacklisted IP Address - try again later.
I am getting a "Temporarily blacklisted IP Address - try again later." when I try to access my comcast emails through my computers in my house. I have a business account so this is unacceptable. I have scanned all three computers for viruses and they are clean. This is enough to make me leave comcas
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how do I reach them?
Legacy Email Password Reset Loop – Closed Account – Cannot Locate Records
I had Comcast service in my homes for 20+ years here in the Atlanta market and moved about five years ago to a new location where I have fiber optic Internet connection. My service provider is AT&T. Comcast policy allows me to maintain my Comcast email address which has worked well for years. Someho
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xfinity blocking SIP traffic in gateway
i have a grandstream HT802 adapter to use with a 3rd part voip provider and ported my xfinity number to it. it was work fine for several weeks so i then cancelled the viop service from xfinity. at that point the the adapter stopped working and i am no longer able to make or receive calls that fact t
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Devices and Equipment
@10909090 Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming. Please kno
Im paying for NFL network why is it gone?
I should get some sort of refund on my enormous bill if NFL network is gone
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Hello @user_ta7a1q Sorry to hear the emails are being sent to the trash. This is usually caused by email filters you have set up. You can check your filters settings using the information here: https://www.xfinity.com/support/articles/spam-filters-an
Emails going to trash
Emails are going to trash. Almost missed out booking our condo for a trip. Company kept sending papers to sign and come to find out they went to trash. I’m mad as heck
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user_f32710 Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast&nb
Being Scripps programming Back!
Just figure it out and fire whoever hasn’t been able to. This is ridiculous… i’m canceling my Subscription to Xfinity in the next two weeks.
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Hello, @user_79wszq To correct inaccurate profile information in My Account, follow these steps: Sign in to the Privacy Center. Select your state. Choose the Comcast group that holds your information. Select "Correction request." If prompted, sign i
Need a copy of my account profile
I just signed in and the information about when I started my account appears wrong. How do I get an accurate customer profile?
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Hi @user_7nfqma Thanks for coming to our community for help with your purchase concerns. Our team is here to help. As a friendly reminder, it is against the Xfinity Forums Guidelines and Acceptable Use Policy to send unsolicited Direct Messages to a
1st public post so I can DM Xfinity Support
Trying to restore purchases after moving service. I'm just following directions in previous posts which say I have to create a public post first.
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Need a copy of my account profile
I just signed in and the information about when I started my account appears wrong. How do I get an accurate customer profile?
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Customer Service

Jumping on this post because I'm having the same issue. Called to cancel my service on April 28th, and was assured it was canceled. Called again on 5/2 after not receiving any confirmation email/text and was told it had not been canceled on April 28t
user_q9zmym
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Need to cancel the service
I’ve made call three times in past month to cancel my internet service by 4/30, but my service is still on today, received no confirmation.
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