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@user_zlqp9x Are you seeing an error code or message?
Can't watch WWE PLE on ESPN app
Through xfinity we are supposed to have access to ESPN Unlimited. In my xfinity subscriptions it shows that ESPN is activated. When I try to open and watch the WWE PLE today I get stuck in this do loop of logging in with my disney plus account to choosing a a package to logging into to xfinity to ac
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Got it, user_k8lpbw! In this case, I recommend reaching out to NOW Internet support for further assistance. You can chat with an agent by selecting chat with Xfinity Assistant using the link I provided above.
Hotspot Login Page not Working
Hi! I’ve been using the hotspot at my boyfriend’s place for over a year (ans he uses the NOW service) and it recently started not working. The “xfinitywifi” still shows up in the Wi-Fi settings of my phone, but the pop up to log in doesn’t load. I’m confused because when I search nearby hotspots onl
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We have not had access to CBS programming for over three weeks. This includes the NCAA March Madness games, 60 minutes, the Masters, and more. As we have paid to get this programming, I believe all affected customers should receive a rebate or a cre
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
When I forget it, it pops back up after a few moments as an option to connect to. Furthermore, when my boyfriend moved in, the apartment said that they do xfinity Wi-Fi and that he could do NOW instead of installing one himself
Hotspot Login Page not Working
Hi! I’ve been using the hotspot at my boyfriend’s place for over a year (ans he uses the NOW service) and it recently started not working. The “xfinitywifi” still shows up in the Wi-Fi settings of my phone, but the pop up to log in doesn’t load. I’m confused because when I search nearby hotspots onl
Question
not receiving any email from Roblox to supply 2 step verification code
I am not receiving any verification code to my email from Roblox. The email in the Roblox account is correct.
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Customer Service
@user_wiepsc same here. Worst experience ever.
Bundle Activation Isn’t working for Disney plus and Hulu
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
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user_k8lpbw Most likely, the hotspot has been turned off. This can happen if the hotspot was provided by a customer in the area, and they disabled it through the Xfinity App. You mentioned the hotspot is no longer showing on our hotspot map, correct?
Hotspot Login Page not Working
Hi! I’ve been using the hotspot at my boyfriend’s place for over a year (ans he uses the NOW service) and it recently started not working. The “xfinitywifi” still shows up in the Wi-Fi settings of my phone, but the pop up to log in doesn’t load. I’m confused because when I search nearby hotspots onl
Question
What streaming apps will get my abc programming back?? Note: This comment was created from a merged conversation originally titled abc programming
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Good day user_8r83iy 👋 I appreciate you stopping by our community for help with your account! We hate to lose you as a member of our Xfinity family, but more than anything we want to help ensure any request you have is completed as smoothly as possi
Scheduling Disconnection for May 5th 2026
I need to schedule a complete service disconnection for May 5, 2026. Can an agent please help me finalize this?
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It says there are no service outages in the area.
Hotspot Login Page not Working
Hi! I’ve been using the hotspot at my boyfriend’s place for over a year (ans he uses the NOW service) and it recently started not working. The “xfinitywifi” still shows up in the Wi-Fi settings of my phone, but the pop up to log in doesn’t load. I’m confused because when I search nearby hotspots onl
Question
@user_cn6xao I would be happy to take a look at the activation on our end! Can you please send us a Direct Message with your full name and your full address? To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the "Dir
Peacock and hulu activation issue
Not able to active peacock and hulu that comes with my fiber internet service. Have been reach out to chat and on call with agent but no solution at all.
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My hack fix / workaround for TVAPP-00231 problems
Are getting the TVAPP-00231 while trying to watch a channel on the xfinity stream app? Mine is on PBS, Sacramento KVIE 6-1 only. And the canned fix of "power cycle everything (modem, Roku, TV) and reload the app" does not work? Try this: Find the shows you want to watch with the guide. Set it to rec
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Xfinity Stream App
Scheduling Disconnection for May 5th 2026
I need to schedule a complete service disconnection for May 5, 2026. Can an agent please help me finalize this?
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Customer Service
Good afternoon @user_awcmgq. Our team here can check the account to determine what happened and work towards a resolution. If you could send our team a direct message with your full name and full address, we can get started. To send a "Direct Messag
Why is it so difficult to cancel service?
I’m extremely frustrated with the process required to cancel my Xfinity service. Customers should be able to cancel their service easily online without needing to call or visit a store. I recently moved to an area that isn’t close to an Xfinity store, and every time I call customer service I’m place
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Apple mail SMTP server fails to send
My Apple mail SMTP server failed, after an Xfinity required password reset, on all my Apple devices. (iPhone, Macbook Air, iMac). The new password works fine for send and receive on the Xfinity email website. The SMTP server on my Apple devices shows "offline" after re-adding new password to account
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Greetings, @user_e2krrl! Congratulations on the new modem! I understand you need some assistance with getting the dial tone working. This link goes over other steps to try when you don't have a dial tone with your Xfinity Voice service, https://www.x
no dial tone on new upgraded modem
I installed a new modem, activated it with support and i have not had dial tone since the upgrade.
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user_86seee Thanks for posting on our community forums. Is it our Xfinity email where you're trying to get the code? Or is it a third-party email?
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not receiving any email from Roblox to supply 2 step verification code
I am not receiving any verification code to my email from Roblox. The email in the Roblox account is correct.
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