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Hello user_lwfnq2 thanks so much for taking the time to reach out here via our Xfinity Forums with these TV and X1 voice remote questions! Is the X1 remote showing a red&green blinking light when touching anything? Are you able to use the
Remote pairing
Just replaced the box and Netflix keeps coming up; trouble w pairing new remote
Question
Thanks for your feedback, @user_u94tuc. We appreciate your feedback. Did you have a billing or service issue I may assist with today?
Everything
Customer service [EDIT: language] so bad chat and phone they do what ever the [EDIT: language] they want instead of asking or telling you they don’t understand what you said they freestyle and do what they want. Please hire FLUENT ENGLISH SPEAKERS TO ASSIST AND HELP PPL IN THE [EDIT: language] USE W
Question
We are always happy to review your account, and provide additional assistance. Please let us know if you need further assistance.
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Breadcrumbsz - Our team would be happy to help in every way we can. Please send us a message. To do so, click on the chat icon located at the top right of this forum's page.Here are the detailed steps to direct message us:• Click "Sign In"
Xfinity mobile account not resuming
Hey I paid my my past due balance for my xfinity mobile account yesterday but it still hasn’t turned back on for me.
Question
Looks like the team isn’t available right now, you think you could get your higher mobile team to help me out that would be great.
Xfinity mobile account not resuming
Hey I paid my my past due balance for my xfinity mobile account yesterday but it still hasn’t turned back on for me.
Question
Time to switch to Fios
Enough of these games Comcast. My bill went up $26 per month at the beginning of the year and now you have reduced our service and want us to believe it is Scripps fault. I don't think so. Time to make the switch to Fios.
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Customer Service
Are we getting any credits on our monthly rate because we are not getting all the channels that are a part of the package we subscribed to?
Credits or refund due to loss of Scripps contract
Apparently all of the news stations that I’m interested in are now gone. Is my bill going to be reduced moving forward? What’s an alternative to being able to watch the same shows that were on Scripps ? If you’re saving money by not offering those scripps services moving forward are our bills going
Question
Everything
Customer service [EDIT: language] so bad chat and phone they do what ever the [EDIT: language] they want instead of asking or telling you they don’t understand what you said they freestyle and do what they want. Please hire FLUENT ENGLISH SPEAKERS TO ASSIST AND HELP PPL IN THE [EDIT: language] USE W
Question
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Customer Service
Good evening @user_s4o4f4, and thank you for reaching out to us on our Community Forums. We’d be happy to assist with your request to cancel your cable services and repackage your account to Internet‑only. We’ll also make sure you’r
Can I cancel my Cable and keep my internet only?
Hi Can I cancel my cable subscription and just keep the internet with you.
Question
@user_lxtel9 Please know we pay programmers to bring you the entertainment you love, and many reasonable offers have been made, but they haven’t been accepted. Comcast is working toward bringing back this programming, but only with fair pricing
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Can I cancel my Cable and keep my internet only?
Hi Can I cancel my cable subscription and just keep the internet with you.
Question
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Sign-In and Account Management
Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you lo
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
I tried this and it didn’t work (still only got an mlb game that was being broadcast on espn unlimited — the one game of the day — not all the mlb games being shown on mlb.tv. I also called the espn 800 number and they tried various things and could
MLB.TV not showing up in ESPN.APP on X1
I purchased the MLB.TV subscription through ESPN and it shows up in the IPad ESPN app and on the ESPN web site. If I go into the settings/subscriptions on the X1 ESPN app it shows that I have MLB.TV but its not showing up on the Home page of the ESPN app.
Question
Thank you for your post here. If you would like us to look into your account, we are happy to assist you from here.
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
@mfreem02 Nomorobo is discontinued with Xfinity.
NomoRobo no longer supports Xfinity VOIP in 2026
According to NomoRobo, they no longer support Xfinity VOIP starting 1/1/2026. To verify, I logged into my NomoRobo account today and it says "unsupported" for my VOIP number. What alternatives, if any, are compatible with Xfinity VOIP? Ideally, I'd like something that has a caller id (displayed text
Question
@XfinityThomasC Your spam blocker is beyond useless. I'm getting at minimum THIRTY spam calls a day....
NomoRobo no longer supports Xfinity VOIP in 2026
According to NomoRobo, they no longer support Xfinity VOIP starting 1/1/2026. To verify, I logged into my NomoRobo account today and it says "unsupported" for my VOIP number. What alternatives, if any, are compatible with Xfinity VOIP? Ideally, I'd like something that has a caller id (displayed text
Question
Greetings, @user_nlsndx! Thank you for reaching out about your channels. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
We tried to change the volume with the Xfinity remote and now it doesnt work at all. I have a Roku tv.
user_lwfnq2
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Remote pairing
Just replaced the box and Netflix keeps coming up; trouble w pairing new remote
Question