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I didn't do anything different but use yahoo chat. After doing the same thing over and over...it finally began working. VERY THANKFUL. To whoever you are, you helped me not give up. HAVE A GREAT WEEK.
Migration to yahoo is a NIGHTMARE
I have been able to use Yahoo to email. I'm sending and receiving just find. However, I want to do so in Outlook. Please don't send over the settings. I have tried it all. I DELETED my account and started from scratch. I simply says there is trouble connecting to the server. I have cleared/deleted/r
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The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Bad Repair That Looks Horrible
There is A Company in The Trailer Park That Is Replacing Water Lines…And They Have Cut The Cable Multiple Times And They Came Out To Bury The New cable And when they Got To The Trailer They Did A Horrible Job And The Underpinning Looks Horrible And Nothing Like It Did Before They Touched It And I Wa
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The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.
My emails are all going to trash
My emails go directly to trash. I clicked on a phishing email in error. Invite from PunchBowl that then sent messages to everyone in my address book. The message I got from Xfinity was: "Your message was not delivered to its intended recipient(s) because our automated spam filtering tools recognized
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Thank you for reaching out to our team. I will be happy to look further into that order from here. Was that order done in a service center, or through an agent on a chat or phone?
URGENT: Unauthorized Contract and Forged Signature on My Account
Hello, I am writing regarding a document I received about the tablet associated with my account. The document appears to contain my signature. I want to state clearly and formally: I did not sign this document. The signature shown is not mine. I never authorized any contract beyond what was verbally
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Greetings @DMKop1949, thank you for bringing this to our attention. That caller ID TV feature is quite convenient, let's figure out where things are going wrong together. Have you made any service changes recently?
My caller ID does not display on my TV
The caller ID associated with my home phone which is through Xfinity does not display on my television which is also Xfinity service. The caller ID would always display with an incoming call before. Ever since I got a brand newest modem Xfinity offers,it doesn't work anymore. The caller ID number do
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Previous chat notes
I read in here I can request previous chat notes I had with a Xfinity agent. The date I’m looking for is December 18, 2025? Thank you
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Customer Service
Ok I have sent a direct message. Thanks
New Underground cable line work
[Edit: Personal Information] Hi. We have been waiting since February 2nd for the new underground cable line. We have not received any updates.
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Smartwatch Promo Code
Been on customer support for over 4 hours trying to just get the promo code that was offered for 300 off a smartwatch. My rewards page shows the code has expired on Feb 24 but the promo goes until march 5th. Support submitted a ticket yesterday, I received response with new promo code and date of ex
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Devices
Hi there, @user_9ww6mb ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry for the trouble you are experienced trying to get that promotion code added to your account. Ple
MC50 promo code for $50 virtual MasterCard
In the process yesterday of signing up for the 5-year1 gig Xfinity internet promo, I got a pop-up window saying to use code MC50 for a $50 virtual MasterCard (to "sweeten the deal" it said). I struggled to find where to insert it and ultimately clicked through to place my order without the MC50 code
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Hello @XfinitySeth, thanks for your reply. For clarification, you are telling me that when I'm in the Xfinity Stream App using the Xumo Stream Box, the number buttons on the Xumo remote can be used to select a channel, like on the remote for the X1 T
Xumo Number buttons for Xfinity Stream App
Hello, I am hoping someone knowledgeable can answer this question for me. Once I am in the Xfinity Stream App using the Xumo Stream Box, can the number buttons be used to find and select the different channels, that is, channel 702, etc.? I have a Roku streaming device using the Xfinity Stream App,
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i want to pay my daughters bill
how do i pay my daughters bill on line?
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Xfinity Stream Website
I never received mine either. Customer services representative was rude as well when I asked about it and basically called me a liar. Definitely not happy with the customer services representative. Might need to switch just for that alone.
MC50 promo code for $50 virtual MasterCard
In the process yesterday of signing up for the 5-year1 gig Xfinity internet promo, I got a pop-up window saying to use code MC50 for a $50 virtual MasterCard (to "sweeten the deal" it said). I struggled to find where to insert it and ultimately clicked through to place my order without the MC50 code
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Thank you @KUSH5846 for letting you know that this worked out for you! We definitely appreciate the feedback regarding your successful resolution and I'm glad this worked out for you!Please note, we are here 7 days a week, from 6am ET to 1am ET shou
phone number reported as spam need to report it and have it corrected
Hi, I recently have had problems with my home phone landline, being spoofed as a spam number. How do I get this corrected through Xfinity Comcast. Who do I contact.
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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Remove TV but keep internet
Would like to remove TV from my service and just have internet.
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