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Email page
Email page set up. How do I expand Compose section of email page while keeping folder panel visible. Folder panel is overtaking page
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Accessibility
I need help setting up my email on my iPad and iphone
I feel like an idiot. I used to be able to do this stuff. I have a Mac and email is working. My email was working on my iPhone but I deleted it. I have a new iPad and I need it there. I used to have imap but I can’t find it. It just seems to be pop just comes up. It is set up in imap on my MacBook P
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Thank you for working with our team to get that change processed on your account. Please keep us in mind when you're in the market for another entertainment provider.
Need help canceling my internet services.
I’d like assistance canceling my internet services without being constantly looped around person to person.
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Hello @user_141w5p, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. I will need to pull up your account to investigate this further. If you could send our team a direct message
Xfinity Mobile show NO ACCOUNT yet I still have service and am being charged.
We have had Xfinity WiFi service for years and still currently four Xfinity Mobile lines. We no longer have Xfinity WiFi due to the constant lies told to us by Xfinity. We simply stopped paying the bill, which left us with a negative account and ultimately went to collections. Fast forward to my Son
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Hi there, @user_xlf49b! Thanks for reaching out about connecting to the websites you want to visit and the speed when you tested it. I appreciate the steps you tried to resolve this. Is your computer connected with an ethernet cable or on WiFi? &nbs
I cannot connect to USA websites but I can connect to Germany and Russia
I cannot connect to AOL, Amazon, Facebook et al but I can connect to Chase, Germany and Russia. I've rebooted computer. modem and router. I've uninstalled and reinstalled Chrome. I've run speed test and speed is ONLY 250 and latency is HIGH.
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Comcast hacked
No internet on and off for two days now my laptop got hacked after it came back on.
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@XfinitySeth services are not interrupted as of right now.
Tree fell on cable lines
A tree fell on the cable lines in front of my house. Who would I contact to take care of this?
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user_7tzbwj You would need to call into customer service, and request to be transferred to our Customer Security Assurance (CSA) team. They are the experts that can look into any type of fraud/scam.
Updated terms of service email
I received the following email. Is it a scam? MyXfinityEmail® Last week, we notified you about important updates to our Terms of Service, Security Policy, and Privacy Policy. As part of these updates, older versions of the Comcast/Xfinity Mail platform will be retired As from Today, June 10, 2026. T
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Hello user_abrg1h, thank you for reaching out here in our Xfinity Community forum. We appreciate you and your time, and we will be happy to assist you. This type of situation requires account information best kept private. Please send our team a dire
Help me
I have a few things that have problems with first thing is a representative sold me the prepaid Internet, then I have a TV box come to find out the TV box will not hook up to the prepaid Internet, so that doesn’t work anymore. Now I would like to trade in a phone and upgrade to a Samsung and every t
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Hello @ullajendi2 thank you for reaching out on our community forum! How are you trying to access your email? Are you using a third party email client?
Email access [Edited]
Cannot connect to my email. Error message states server ip address may be fraudulent. "Title Edited: "Personal Information"]
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Same exact issue and this worked for me. THANKS!
Disney plus Error Code 83
Hello, I am attempting to access Disney plus. I have not had any problem until 2 days ago. I am able to login and get to the front page of Disney plus and search and select a video. However, when I select a video and start to play, Disney plus responds with Error Code 83 Disney+ Error Code 83 is a c
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Why am I Xfinity Internet working?
Why aint my Xfinity Internet working?
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Sign-In and Account Management
@user_zey27g We received your message, and will help you over there moving forward.
Urgent Billing Dispute: Promised Loyalty Rate Not Being Honored
I have a recurring billing/loyalty issue that has not been resolved through phone support. I was promised a specific loyalty rate, but my bill increased again, and I need help from Xfinity Support reviewing my account notes/call history. I do not want to post personal account information publicly. C
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Rest assured the issue is something our engineers are aware of based on similar concerns that have been brought to us recently, and we're hard at work trying to get things fixed asap 👍 The Weather Channel has always been unique in this way, but we'l
LG TV, Xfinity Stream, Weather Channel Issue
Is anyone else having this problem with the Weather Channel on Xfinty Stream, on an LG TV? Everything working as expected EXCEPT ... recently (June 2 or 3) on both our LG TV's the Weather Channel HD (270 and 1102 in our area) will not start up; it times out with the message "This Video Can Not Be Pl
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Hey there user_4vstl0 👋 Trees falling over is pretty crazy, so I hope more than anything everyone and your property included is safe! That said, whenever our lines are impacted by things like this we always want to be alerted as soon as possible to
Tree fell on cable lines
A tree fell on the cable lines in front of my house. Who would I contact to take care of this?
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Porting Number to Mtero Pcs Issue- Zip code Error
Hello Team, Its been couple days trying to port the mobile number to Metro Pcs. Keep getting the Zip code error. Who can help?
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Devices
Our Xfinity Forums community is a great place to discover helpful insights and answers to your Xfinity related questions. You can also easily manage your account, troubleshoot issues, and access support through the Xfinity App. We truly appreciate yo
CM3000 Not Locking Upstream OFDMA – Upload Stuck at 63 Mbps on 2 Gig Plan
CM3000 on Xfinity 2 Gig plan. Download is correct (~2313 Mbps), but upload remains ~63 Mbps. Modem shows downstream OFDM locked, but zero locked upstream OFDMA channels. Router bottleneck already eliminated with ASUS RT-BE92U. Looking for verification that my modem/account/node is correctly provisio
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Good afternoon user_0uo99p. Thank you for reaching out through our Xfinity Community Forum. I would be more than happy to assist you further. I do have a couple additional questions. I know you mentioned issues with the doorbell camera connectivity.
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Using wi fi jammers ti disrupt my wifi
My internet is being hacked, interrupted and disconected by some next store neighbors since March of 2025. I have a doorbell camera and I have noticed several times that gets disconnected, recordings go down to 1 second and sometimes it doesn't even show someone at my door because I seen a couple of
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