It was downlast night too. Was told it would be back up by 10:30. Wrong! Midnight! And it is down right now again. What the _ _ _ _ is going on?

Concern moved here to the E-mail help section.

Well Richard, since you asked, one thing Comcast/xFinity really needs to work on related to the recording/DVR side is allowing the user to record TV series by season. Also you should be able to set a master 'record early start/late stop times' to be

@XfinityBrianH My accounts are already linked. Also, your comment isn’t showing on my end but I was able to see it from an email notification. 

Hello, @user_hlios8 when you have a chance you'll want to work with our chat team using the Xfinity Assistant. They are the team that is designated to support NOW products. https://www.xfinity.com/xfinityassistant

Good morning @user_mobbgn, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well, and thank you @EG for brining this post to our attention. We are sorry to hear that you want to cancel your services, but you have

@user_qivtc8 Were you able to find any outage info on that site or in the app ? And my question about the indicator lights ?

user_hsfelp Thanks for reaching out to us about a replacement for your modem after a lighting hit. Hope nothing more was damaged by the event! We can ship you a modem if you like, but the fastest way to replace it would be to swap it at the nearest s

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Hello @user_4n6ypu, thank you for taking the time to leave a post. I can certainly understand needing access to your trusted phone number, especially when it's tied to important accounts and is the number friends and family use to reach you. To make

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

@user_uuqci8 Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 5-month-old dead thread is now being closed. For future reference, it is better to submit your own post as it

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

First. When these outages occur, are they being officially indicated with any info about them here ?; https://www.xfinity.com/support/status https://www.xfinity.com/support/articles/check-service-outage  Use a cell phone internet service, a pub

Topic closed.

Good morning @user_609708, and thanks for posting your issue to the community forums, and thank you @EG for your assistance with moving the post, I hope you are both well. I am sorry to hear about the issues with the Xfinity ID, but you have come to

Greetings @user_2bo1pw,There is no need for a phone call we can take care of your cancellation request here. If you ported your phone number out with Xfinity mobile the line will automatically be disconnected. We can schedule your cancellation for Xf