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Rod40 - Our team is absolutely here to help, and we know how frustrating these situations can be. Could you share a bit more about what you’re experiencing and any steps you’ve already tried? We’ll work with you to get to the bottom

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ESPN Unlimited - Unable to Activate

During the past few weeks I've attempted to activate the new ESPN Unlimited offer by Xfinity. I've tried different browsers (Chrome and Edge). Nothing works. No activation. Looking for a Mods assistance please. Thanks for your time!

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Hi there, @user_t9mgjv ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry for the inconvenience, I can look into that payment for you. Please be assured you reached the r

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Not sure that my payment went through

I made a payment yesterday at about 2pm online and I never received a confirmation email, nor has anything showed up on my account. Does this mean the payment did not go through?

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Not sure that my payment went through

I made a payment yesterday at about 2pm online and I never received a confirmation email, nor has anything showed up on my account. Does this mean the payment did not go through?

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Will we ever get this channel back?

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ABC affiliate no longer available

Our household has been watching ABC/WXYZ channel 7 for over 30 years , my wife specifically watches GMA and our local news coverage. To suddenly not have access to LIVE broadcasts through our Xfinity account is not acceptable. Please return the ABC channel to your available channels. Thank you for p

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user_cbt5x9, hello there and thanks for reaching out to us here! I apologize about your experience and what you're going through. I know that is something tough to experience and I hope you recover faster than anything. That isn't something easy to j

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Installment Plan

Hello, I chatted with a rep who did a payment arrangement at the end of the month to avoid me being disconnected. I am out of work temporarily and going through physical therapy as I fell of an Oil Truck. I am trying to be pro-active and get on an installment plan, At this point I am going to return

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@user_gpvykv Got it, and thanks for confirming. Are you able to test and see if you get the same experience with a different ethernet cable, or by connecting directly to the modem?

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Inconsistent download speed is making participation in on-line Zoom meetings really problematic

I am paying for 1000 mbps download speed. After having persistent issues with my screen freezing in on-line meetings, Ihave been using Ookla Speed Test every time before logging into meetings to test my actual download speed. I have documented a wild and consistent inconsistency that almost every ti

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Judith Morris

I am an Xfinity customer, but forgot my password. Please help

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No my question was not answered or resolved

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Installment Plan

Hello, I chatted with a rep who did a payment arrangement at the end of the month to avoid me being disconnected. I am out of work temporarily and going through physical therapy as I fell of an Oil Truck. I am trying to be pro-active and get on an installment plan, At this point I am going to return

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@EG​ No it was not answered

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Installment Plan

Hello, I chatted with a rep who did a payment arrangement at the end of the month to avoid me being disconnected. I am out of work temporarily and going through physical therapy as I fell of an Oil Truck. I am trying to be pro-active and get on an installment plan, At this point I am going to return

Question

The problem first appeared when connected via ethernet cable and has shown up on both Ziom and Teams meetings.

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Inconsistent download speed is making participation in on-line Zoom meetings really problematic

I am paying for 1000 mbps download speed. After having persistent issues with my screen freezing in on-line meetings, Ihave been using Ookla Speed Test every time before logging into meetings to test my actual download speed. I have documented a wild and consistent inconsistency that almost every ti

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Is there an way we can get wptv new channel 5 back on 432 and will someone will let us know when it will be on again

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NBC wptv new channel 5

Hey I miss wptv news channel 5 and nbc and the today show when it will be back on programming again

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The problem first presented when using my ethernet connection to the router.

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Inconsistent download speed is making participation in on-line Zoom meetings really problematic

I am paying for 1000 mbps download speed. After having persistent issues with my screen freezing in on-line meetings, Ihave been using Ookla Speed Test every time before logging into meetings to test my actual download speed. I have documented a wild and consistent inconsistency that almost every ti

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