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There was enhanced work done in our area this week and now picturs are tiling and the sound freezes up. There was never an issue before
Pixelation/Tiling of TV picture following “network enhancements”
Two days ago Comcast/Xfinity notified myself and my neighbors they were completing "network enhancements" in our atea and so our Xfinity services would be interrupted for most of the working day. After service was restored (and I got the all clear notification from Xfinity), I noticed all TV picture
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This is usually a message that corrects itself in less than a day. But if you'd like us to troubleshoot there's a few things we can try. Send us a direct message with your full name and service address. To send a "Direct Message" to Xfinity S
can't access voicemail
Why can't I access voicemail? Everytime i call *99 it says all circuits are busy.
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@XfinityMatthew no why can't i acces voice mail. Says all circuitsare busy for the last 6 hours
can't access voicemail
Why can't I access voicemail? Everytime i call *99 it says all circuits are busy.
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for at least 6 hours
can't access voicemail
Why can't I access voicemail? Everytime i call *99 it says all circuits are busy.
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Hello @workinforalivin There is some troubleshooting we can do on our end. But since it is only on this network there is a possibility it is an issue with the signal the broadcaster is sending us. How long has this issue been happening on this channe
Fox News Channel Always Pixilates [Edited]
My Fox News channel is always pixilating. Sometimes to the point that the channel is unwatchable. Any time I've called Customer Service or used the Xfinity app all they recommend is to restart the box. Sometimes it helps but there is always pixilating going on. Any ideas on how to fix? It's usually
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Thank you again @user_nrzudq for reaching out to us on the Xfinity forums. We were able to work with you via direct message and get your issue resolved. Our Xfinity forums community is a great place to discover helpful insights and answers to you Xfi
Apple Watch from Xfinity - Such a Mess!
I wonder if anyone else has had this problem. I bought an Apple Wotch a month ago (3/12/2026). I bought it online and got it set up the way I liked it. It was great! Well, I'd been using it for a month - it was paired with my phone - I was able to use the Apple ECG app, which is the reason I purchas
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@user_dbto4x Hello. Sorry to hear your line needs a repair. Can you tell us a little more about what happened and what needs to be repaired as that determines what type of job we'd need to submit.
Repair to Coaxial Cable Line:
I need the line going into my home repaired asap work from home and need it replaced asap
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@user_ztyt69 This article shows the different options to access the voicemail. https://www.xfinity.com/support/articles/get-voicemail-while-traveling All circuits busy usually indicates network congestion. How long have you been getting that
can't access voicemail
Why can't I access voicemail? Everytime i call *99 it says all circuits are busy.
Question
Duplicate accounts
I can log into Xfinity with two different accounts and I believe it is causing issues using the app on my phone. When I login and attempt to navigate to Accounts, I get an error. Can you please help?
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Xfinity App
user_8374ec If you decline now, you won't lose your Comcast.net email; however, you will lose your email address at some point. This is a transition that is going to impact everyone, and those who elect not to use Yahoo Mail will eventually lose the
Will comcast force us to transition to yahoo email?
I transitioned one of my family's comcast email accounts to yahoo and , after much needless pain , got it to work. Sort of. Between ads, what appears to be messages in a text box on the yahoo webmail page from a reputed phishing site , and MOST IMPORTANTLY an aggressive spam filter that CANNOT BE SH
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I’ve been a faithful Xfinity’s customer and won’t be much longer if ABC network isn’t returned to our cable package. They took away our favorite channel but haven’t decreased my bill or compensated for the inconvenience.
Scripps Programming
Scripps programming no longer available. Unhappy with this loss. Please return this programming!
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user_xoylpz I understand the frustration at not getting the $300 off a phone, but rather a smart watch. It sounds like the agent you spoke with was able to provide you the correct information regarding that reward offer. We would not be able to offer
Misleading Promotion
I was browsing my Xfinity membership perks and came across what looked like a great deal: “Save $300 on a new phone” from Xfinity Mobile. I redeemed the offer and got a promo code with cAt first I assumed I’d made a mistake, but I checked the screenshot I saved—and it clearly says “Save $300 on a ne
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Dkranock Hi there! This was a known issue that has since been resolved. Please try clearing your cookies/cache and going here (Xfinity.com/yoursubscriptions). If you're still having issues, please let us know.
apple tv subscription not activating
The same problem I see hundreds of other people having. I signed up for the bundle and was able to activate peacock, Netflix, Hulu, Disney - all with no problem. When I first tried to activate Apple TV we had an account/subscription. That account subscription is now ended - yet when I click on the a
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International Roaming is not working
Hello - I’m currently traveling to the EU and my internationally roaming is not working. It is showing a satellite connection(such as Satellite SOS or "no signal" indicators) instead.
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Network
Movies disappeared from my purchases
I got some movies from the rewards program when I was a regular xfinity customer. Now that I transfer from regular xfinity services to "xfinity now" customer, all those movies are gone from the stream app under my purchases. I thought those movies were mine to watch forever. I contacted support via
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Xfinity Stream Website
Repair to Coaxial Cable Line:
I need the line going into my home repaired asap work from home and need it replaced asap
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Customer Service
How to receive my bill for December 2025
user_b69720
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4 hours ago
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December 2025 bill
I need a copy of my 12/2025 invoice.
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