Hello @user_uf07ro have you attempted to pull up your bill on the website or the app?

Thank you for showing your experience and feedback with us @user_fxqb81. We would be more than happy to check eligibility and verify the status of any promotional gift card. Please send a direct message by clicking the chat icon in the upper right co

user_v8rah5 Unfortunately, we have no way to offer existing customers the new customer introductory offers. However, we still do have some promotional offers for our existing customers. We also have the Xfinity Membership Benefits! Experience the mag

I understand, and we want to figure out exactly why it's not working. That's why I ask whether or not it's appearing on the "Your Subscriptions" page or throwing an error when trying to go through activation. The more info we have, the more we can he

funny how this issue has been going on for months but yet my bill comes right on time every month - we should be able to see what we are paying for

Still no gift card sent to my email for $200 you people are great on telling us or getting a gift card for the inconvenience of $200 but yet it's still not on my account for me to download.

It's disappointing that long-term, loyal customers need to pay $25 more each month for the exact same plan to other customers are getting at $40/month for 5 years! I have a prepaid mobile plan already for the year, so it's  of no benefit to get

@user_q90c5r​ I recently upgraded my iPhone, and now I can't get emails on my "Mail" app as other users report. In addition, I keep getting the following error message: "The POP server "imap.comcast.net" is not responding. Check your network connect

Does not work. Has not worked and doesn’t look like it will ever work

Thank you for confirming that you have tried those steps @user_scgqci. Are you experiencing this issue on any other apps or just Peacock? Are you accessing Peacock through a Xumo box as well or through a Smart TV? Have you also made sure the app is u

Thanks for clarifying, user_bazfiv, that helps! In that case, is Peacock listed when you navigate to xfinity.com/yoursubscriptions, or do you get stopped by a particular error message or code when trying to go through xfinity.com/activate-peacock?

@user_vl964m​ My comcast.net account on my iphone would receive but not send emails. The account on my laptop is fine. I deleted the account from my iphone and am trying to create a new account, but keep getting an error message that says "the user

It happens after each episode. I have to turn on cc, then turn them back off for them to go away, and sometimes that doesn’t even work.

Yes, I already tried those steps 3-4 times and I’m still having the issues.