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MSNOW and CNBC drop audio on xfinity stream
When using xfinity stream and apple tv box to access MSNOW and CNBC the stations drop audio for several seconds at a time, all the time. I downloaded CNBC app and MSNOW app to the apple tv box and when I access the stations thru the apps they work fine so the apple box is not the problem.. I pay for
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user_ua2el1 I figured with how much you have tried that you already did but needed to confirm. Let's see if we can figure out what is going on with your accounts. Please send us a DM with your full name and complete address. How to Send Us a Di
xfinity mobile change in Account Settings to match another account so I can then Link them
I've had several chat agents with xfinity tell me they are able to change my mobile number for one of my accounts, to match the other account, so that i can link them (log in once with one email address and then switch between accounts). I am not allowed to change my mobile number, because every tim
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I have started a DM conversation and an escalation specialist was assigned on 12-4-25. They tried calling me once. I missed that call. Nothing since then. I've called several times and get voicemail only, never a live person. I've left messages and
Poor support and customer service
Over the last year we have had two serious issues with Xfinity support and customer service. Earlier this year we had internet problems and it took several days, multiple calls, replaced equipment, and several tech visits to resolve. The last tech fixed it in about 10 minutes and said it was a simpl
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xfinity junction box broken - dangerous
There is an xfinity junction box, one of those green things, where the cover came off, and the wires are exposed. We manage the snowmobile trail there on [Edited: "Personal Information"]. this box is in the ditch area, which is permitted for snowmobiling this time of year. We are concerned that with
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Customer Service
Hey @user_6dyxda , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out about the cable line. I would be more than happy to offer my assistance looking into this further for
Neighbor buried cable in concrete
Found out neighbor illegally encased our Internet cable in concrete. Is there a problem?
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Well, I surrender. It asked for my password (not sure why) and the new messages magically appeared Here are my settings, for what they are worth. Your results may vary. I am going to try to install Thunderbird on another computer to see if the
POP3 Server Not working
Unable to retrieve email on outlook since December 8th. Getting error operation timed out waiting for a response from the receiving (POP) server. Please help.
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I'm having the same issues trying to access my comcast.net email account with Apple Mail on iPhone and Mac desktop. I have checked my settings, passwords, deleted and reinstalled the email account multiple times, restarted my cable modem and wifi rou
No longer getting emails via Thunderbird
Hello All, I know this issue has popped up before for other. I did look at some old suggestions and have tried them without success. Everything with my Comcast/Thunderbird settup has been static for more then five years and then yesterday it just stopped working. I can send emails via Thunderbird bu
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yes i've tried many many times to link. I always get an error message. The last chat agent said it was because in order to link accounts, the mobile number in the settings has to be the same for both accounts. He said he would change the number for
xfinity mobile change in Account Settings to match another account so I can then Link them
I've had several chat agents with xfinity tell me they are able to change my mobile number for one of my accounts, to match the other account, so that i can link them (log in once with one email address and then switch between accounts). I am not allowed to change my mobile number, because every tim
Question
not receiving email on phone or macbaok email apps
No longer receiving emails on phone or macbook. Suddenly stopped yesterday. I checked the settings and all are set correctly. No password changes so not sure what is going on. Please help.
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No my question has not been answered. I sent a direct message. Thank you
My phone number does not get recognized my Xfinity and I do not know my account number
My phone numbers do not get recognized by Xfinity. My wife an I have spent so much time trying the Chat feature, the online account. When we log in only, it says that there is an error in the page. We have been making our monthly payments through my credit card but the last payment did not go throug
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Hi, It has been months since I sent my details as requested above. I am not getting any help, and the standard support channels remain useless for this level of technical issue. To be clear: My issue is still not resolved. I am still unable to push o
Unable to Upload Large Files — Uploads Randomly Fail
Hello, I am consistently experiencing failed uploads when pushing Docker images(other upload usecases too) to GHCR from my Xfinity connection. The uploads start but terminate partway through with Broken pipe This happens with both large and smaller pushes. The same operation succeeds instantly when
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aldoq12 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service add
My phone number does not get recognized my Xfinity and I do not know my account number
My phone numbers do not get recognized by Xfinity. My wife an I have spent so much time trying the Chat feature, the online account. When we log in only, it says that there is an error in the page. We have been making our monthly payments through my credit card but the last payment did not go throug
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The card company they go through. I had to mail me an actual card. I did not wanna a Digital card it was issued through pathward and the number is 1-866-385-8392 and it’s an Xfinity. MyprepaidCenter.com
Mobile Time To Switch?
I recently switched from Verizon Wireless to Xfinity Mobile. The Xfinity salesman said that I would be reimbursed $200 for each devise that I brought with me. This was what ultimately convinced me to switch as I had a balance with Verizon for the cost of two devices. The salesman said nothing about
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I am having the same issue, seems a DNS issue did the IP address change on xfinity side for pop3.comcast.net?
POP3 Server Not working
Unable to retrieve email on outlook since December 8th. Getting error operation timed out waiting for a response from the receiving (POP) server. Please help.
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@user_03de5a I can see if sending some signals to your profile helps resolve this audio issue you've been experiencing. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, the
MSNOW and CNBC drop audio on xfinity stream
When using xfinity stream and apple tv box to access MSNOW and CNBC the stations drop audio for several seconds at a time, all the time. I downloaded CNBC app and MSNOW app to the apple tv box and when I access the stations thru the apps they work fine so the apple box is not the problem.. I pay for
Question
HBO Max buffering on X1 after 8 p.m. while other streaming apps are fine; ARRIS AX014AN, OS 6.6p32s3, Max 6.10.0 build 192
Max buffering on X1 after 8 p.m. while other streaming apps are fine; ARRIS AX014AN, OS 6.6p32s3, Max 6.10.0 build 192. This complaint shows up all over these forums, MAX forums, reddit, etc. HBO Max (Max) buffering after 8 p.m. on an ARRIS AX014AN X1 box is a known pattern others are reporting, and
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X1
Take it all back. Accidentally closed Thunderbird. Back to VPN land
POP3 Server Not working
Unable to retrieve email on outlook since December 8th. Getting error operation timed out waiting for a response from the receiving (POP) server. Please help.
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Hello user_mrwb12! Thank you so much for reaching out to us for help with the damaged box. Our Xfinity Forums is the perfect place for find help for having this pedestal repaired. Especially with the potential for someone to get hurt. You have a rath
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xfinity junction box broken - dangerous
There is an xfinity junction box, one of those green things, where the cover came off, and the wires are exposed. We manage the snowmobile trail there on [Edited: "Personal Information"]. this box is in the ditch area, which is permitted for snowmobiling this time of year. We are concerned that with
Question