Xfinity Community Forum

As other people mentioned, now that DirectTV reached an agreement to carry Wild games demonstrating that it is possible to csrry the new Wild service on "linear; cable/satellite, when is Comcast/Xfinity going to get in line and reach an agreement wit

mdstilley

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9 hours ago

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Wild hockey Games Fall of 2026 - 2027

We subscribe to one of the upper tiers of Xfinity TV because it was required to watch the Twins, Wild, Timber wolves, etc. Since that time the Twins have moved to a new channel, and the Wild does not appear to be on Xfinity anymore (Don't know about Wolves). Is Xfinity going to make the Wild availab

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@user_jbzu5s Posting here doesn't automatically share your account information or tickets. We would need to access your account to investigate the service issues and tickets. We can do that, but we need for you to send us a Direct Message with your n

XfinityLinda

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9 hours ago

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Bill credit

How about substantial credit for services to get completed over extended period of time. Over a dozen tickets put in before resolving issue.

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wifi and cable not working

i have paid my bill for my wifi and cable and arent able to do anything with my wifi and cable what do i need to do

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Customer Service

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@user_h39940 Any official Comcast/Xfinity email will have the verified logo before it when seen in webmail:

Again

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9 hours ago

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Is this Spam?

I've received an email from [Edited: "Personal Information"] asking me to click on a link to update my Terms of Service by a certain date, for my Comcast email account or I will lose access. Is this spam or a valid email?

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Thank you for reaching out to our team here about that trade in issue. I am sorry to hear about that experience, and will be happy to look further into that for you from here. In order for me to do that I will have to ask you to send me a direct mess

XfinityJohnG

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9 hours ago

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Trade in lost in mail

I sent in my iPhone 16 pro with provided label and I have receipt given to me when I dropped it off at usps but it looks like it’s lost in the mail. I have filed lost mail with usps with no updates on that. When you google this issue their are thousands of people who have had this same exact thing h

Question

@XfinityChelseaB @cidmar, thank you for that information, I appreciate it! Are you trying to use Gmail or Samsung email? Or...some other email app?

Again

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9 hours ago

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Need to find email app [Edit]

Just transferred my info to a new phone at Xfinity store. Now I can't find my email app.

Question

@rios I couldn't ready my emails from my Comcast.net account Do you have a comcast.net email address? We can't help you unless you give us more details. How are you trying to access your email? through the website or a third party em

Again

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10 hours ago

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Comcast Email Login

How do I log into my comcast email?

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@likeitisteller @XfinityCarolyn, Thank you for the prompt response. Should I include the email address I want to cancel, or delete? This problem that Comcast caused of migrating us to Yahoo unwillingly takes away the benefit of having more

Again

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10 hours ago

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Don't Want Yahoo

You migrated one of my email addresses to Yahoo; and I don't like Yahoo. I never gave Comcast authorization to do that. Now, I want to cancel or delete that address. Your telephone representative told me I had to do it through Yahoo. So, I started an account there, using my Google account to sign in

Question

@cidmar, thank you for that information, I appreciate it! Are you trying to use Gmail or Samsung email?

XfinityChelseaB

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10 hours ago

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Need to find email app [Edit]

Just transferred my info to a new phone at Xfinity store. Now I can't find my email app.

Question

I couldn't ready my emails from my Comcast.net account

rios

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10 hours ago

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Comcast Email Login

How do I log into my comcast email?

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I cannot accept this as a resolution yet. While the legacy SC-QAM upstream levels have temporarily normalized to 45.5–46.5 dBmV, the underlying plant-side mid-split alignment issue is still present. My live metrics show a severe 8.5 dBmV transmissio

glmaricle

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10 hours ago

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Subject: Mid-Split Infrastructure Issue: Persistent DRW Mismatch and T3 Timeouts on Brand-New Netgear CM2500

Hello,I need an escalation to Tier 3 Advanced Support or Line Maintenance (Bucket Truck Crew) for a persistent upstream plant/node configuration issue.A field technician visited this morning, cleared my premises lines, and isolated the intermittent WAN dropouts to my modem hardware. Following their

Question

@likeitisteller XfinityCliff, forgive my ignoring this thread. I am not having the login problem now; but I am taking steps to delete or cancel the Yahoo email address. I don't want to deal with Yahoo and hope Comcast can offer a better opti

Again

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10 hours ago

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Crazy Login Behavior

Yesterday on my Mac Monterey, I tried to access the Comcast account to view my email. I have two addresses. One of my email addresses wouldn't take. It kept reverting to the page where I had to keep entering my user ID. I closed the tab and opened a new one. Then I learned that one had to log out of

Question

@philly1967 Received, thank you!

XfinityEva

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10 hours ago

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Peacock account still linked to old xfinity after moving.

I recently moved and my Peacock account that was linked to my old Xfinity account is preventing me from activating my new Peacock subscription that is included in my new xfinity account. Any suggestions?

Question

I see Comcast has no problem with its billing system and has no issue charging for a service that doesn’t work.

User_AL2022

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10 hours ago

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DVR Doesn't Allow Rewind or Fast Forward

I DVR'd Monday Night Football and the meter that shows how far into the game we are is all the way to the right with no option to rewind or fast forward. It was doing this last week, too, and I assumed ya'll might notice and fix it. I'm on a Windows 11 laptop fully updated with the Windows updates.

Question

I think I got it. I sent a message just now with name and address. Thank you

philly1967

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10 hours ago

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Peacock account still linked to old xfinity after moving.

I recently moved and my Peacock account that was linked to my old Xfinity account is preventing me from activating my new Peacock subscription that is included in my new xfinity account. Any suggestions?

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Thank you for clarifying @user_hkuifc. I can understand why this has been so frustrating, especially since it’s been happening consistently regardless of the time of day and other websites are loading normally. When the Xfinity pages are slow t

XfinityJeniece

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10 hours ago

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Webpage GLACIALLY slow

I have used Firefox, Bing, and Chrome. The browser has no bearing. I literally will sit and stare at the screen for, what I timed today, 2 minutes, just to see a pdf of my bill. The only page that seems to be up and running without delay is the actual bill pay. I literally paid another bill in the t

Question

What does the direct message icon look like? I don't see anything I can click on that gives me the option to direct message.

philly1967

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10 hours ago

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Peacock account still linked to old xfinity after moving.

I recently moved and my Peacock account that was linked to my old Xfinity account is preventing me from activating my new Peacock subscription that is included in my new xfinity account. Any suggestions?

Question

Hi @user_wka1vw! I am sorry that this has been affecting you. I understand that is frustrating and a big reason to use DVR. Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, c

XfinityRay

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10 hours ago

to the conversation:

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DVR Doesn't Allow Rewind or Fast Forward

I DVR'd Monday Night Football and the meter that shows how far into the game we are is all the way to the right with no option to rewind or fast forward. It was doing this last week, too, and I assumed ya'll might notice and fix it. I'm on a Windows 11 laptop fully updated with the Windows updates.

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Thanks to everyone for your feedback. I hope that other customers can benefit from reading these posts and not waste a lot of time as some of have. I also hope that customers that use this feature will join us in letting Xfinity know that we are miss

user_12tj1b

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10 hours ago

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Playback through Xfinity streaming web site while recording won't fast forward or rewind

I am experiencing an Xfinity Stream playback issue on my Windows PC using Microsoft Edge at xfinity.com/stream. When I watch a DVR recording that is still in progress, pressing fast-forward or rewind, or moving the playback slider, sends the recording back to the beginning. Completed recordings work

Question

@user_b9fbc9 Thanks for replying. Sorry that you had to go through all of that. I know how it feels. As you can see from my original post, I spent 10 hours over 2 days and had one tech visit. There is no excuse for not letting your tech support peop

user_12tj1b

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10 hours ago

to the conversation:

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Playback through Xfinity streaming web site while recording won't fast forward or rewind

I am experiencing an Xfinity Stream playback issue on my Windows PC using Microsoft Edge at xfinity.com/stream. When I watch a DVR recording that is still in progress, pressing fast-forward or rewind, or moving the playback slider, sends the recording back to the beginning. Completed recordings work

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