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My last year with xfinity
I have a summer camp that we use only on weekends. I have had xfinity since 2022. This year my plan went up to $60/month, from $43/month. My primary home service(through another provider)is only $67/month, which I use everyday, so $60/ month for something I only use 2 days a week is outrageous. Seve
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Your Home Network
Oh, no! Sounds like there's an activation issue with your HBO Max, @user_hj0h7r. I can see how it may be frustrating not being able to watch your favorite shows. No worries. You've come to the right place for assistance. Just to make sure, have you l
hboMax
our plan includes hbomax but when I get to it on my tv, I am given 3 choices to "sign up", tried "provider" and then supposedly a text was sent. never got one. then an email. never got one. I am the only account with xfinity here. cannot get beyond that.
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Where can I get help migrating my comcast emails to Yahoo.
I no longer have access to my Comcast emails that were there before the migration and I can’t send emails. It requires an IMAP ACCOUNT Comcast Comcast account password which I don’t know and there’s no option to change it. I waited on hold for 58 minutes for a Yahoo rep and then worked with her for
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I completely understand the frustration. We do send out notifications prior to any drops we might be having @user_wygg20. Please continue to check your email daily we have so many more great things to come.
Diamond Perks
What's the point of having perks when the only ones that are really anything more than a contest entry, an activity pack, or a percentage off of something like Universal Studios is gone 15 mins after they drop? I've been a customer for over 20 years and I can barely use any of these so-called perks.
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Hello @user_523yti and thank you for posting your concern on our Xfinity Community forums. We're here to help! 😀Can you please tell us what happens when you try to go to our website and log in with your Primary Xfinity Member ID (only the prim
Can't access xfinity membership -- says "It looks like you’re not eligible for benefits"
I have xfinity internet service, but I can't access the xfinity membership. It tells me that "It looks like you’re not eligible for benefits. Your account isn’t eligible to redeem membership benefits. To learn more about Xfinity membership, visit our FAQs." Don't know why I'm not eligible. Please he
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This isn't about the Universal Tickets. I have 0 interest in that. It's about free movies and other things that are gone before I even get a push notification. It’s begun to just feel like a waste of my time. As someone already trying to determine i
Diamond Perks
What's the point of having perks when the only ones that are really anything more than a contest entry, an activity pack, or a percentage off of something like Universal Studios is gone 15 mins after they drop? I've been a customer for over 20 years and I can barely use any of these so-called perks.
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We do apologize if you were not able to receive an of the Universal Studios tickets. Unfortunately, those tickets were first come, first served. We will take your advice into consideration for future giveaways. I do hope you have an amazing rest of y
Diamond Perks
What's the point of having perks when the only ones that are really anything more than a contest entry, an activity pack, or a percentage off of something like Universal Studios is gone 15 mins after they drop? I've been a customer for over 20 years and I can barely use any of these so-called perks.
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@user_7hi2r1 same problem here
Can't access xfinity membership -- says "It looks like you’re not eligible for benefits"
I have xfinity internet service, but I can't access the xfinity membership. It tells me that "It looks like you’re not eligible for benefits. Your account isn’t eligible to redeem membership benefits. To learn more about Xfinity membership, visit our FAQs." Don't know why I'm not eligible. Please he
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Xfinity tv not on alexia
How do I add the Xfinity app to skills on alexia
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Xfinity Stream Website
Diamond Perks
What's the point of having perks when the only ones that are really anything more than a contest entry, an activity pack, or a percentage off of something like Universal Studios is gone 15 mins after they drop? I've been a customer for over 20 years and I can barely use any of these so-called perks.
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Customer Service
How to cancel my xfinity account
How do I cancel my xfinity account? I just paid the next billing cycle for April 2026. Thanks
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Your Home Network
I am available now can you please resend it?
Free universal tickets
While I was redeeming them on the app, it froze and had to restart. Now it says they are all gone. HELP PLEASE
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We can make any account changes right from here for you. Did you want to go with the $110 Gigabit package that was offered? What date did you want that to take effect?
Downgrade service
I am looking to downgraded our server to 1 gig plus streaming. Is it best to just go into store? Whenever i call, they are very tough to deal with as they just want to put you in different packages.
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Error only happens in Xfinity app
App malfunctioning!!!!
NO ONE IS RESPONDING TO my rewards portion of the xfinity APP that's MALFUNCTIONING!!! PLEASE RESPOND TO THIS PROBLEM!!!!
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Hello user_ar1aby, thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the e
So disappointing
If you’re having Xfinity for years and paying almost $300 a month mid show watching WXYZ Detroit Will Trent halfway through the show it just cut out and gave some message about not being able to negotiate with them because they want more money. You need to suck it up and pay it because you’re chargi
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Downgrade service
I am looking to downgraded our server to 1 gig plus streaming. Is it best to just go into store? Whenever i call, they are very tough to deal with as they just want to put you in different packages.
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Customer Service
Customer for years and agree with everyone here. Why do I have to seek alternatives to a free channel. You can use a digital antenna etc. this is ridiculous.
So disappointing
If you’re having Xfinity for years and paying almost $300 a month mid show watching WXYZ Detroit Will Trent halfway through the show it just cut out and gave some message about not being able to negotiate with them because they want more money. You need to suck it up and pay it because you’re chargi
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Cleared cache in xfinity app, browser app, restarted phone, reinstalled app, restarted router. No joy. Only happens since/when trying to click on "Thursday discounts & deals"
App malfunctioning!!!!
NO ONE IS RESPONDING TO my rewards portion of the xfinity APP that's MALFUNCTIONING!!! PLEASE RESPOND TO THIS PROBLEM!!!!
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Please come over and put a indoor camera please. Their coming in my house and I can't find where. They have done something to the camera. When can you come over to the house. So I can feel. Safe. Please. I don't care what it cost!!!
user_czdb25
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Peggy gonzalez
Putting in my apartment 616
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