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RCS Messaging Waiting For Activation
Hello, I recently switched carriers from Verizon to Xfinity Mobile. I noticed that I haven’t been receiving texts other than iMessages, so I looked into my settings. My RCS Messaging setting is enabled, but has a status of “waiting for activation.” I tried toggling the setting off and on, and also t
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Network
No drop out on Amazon fire stricken max 4K. Only Apple.
Audio drop
Still going on. Only on Xfinity stream app and apple devices especially apple tv4k. Any fix coming?
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Only on Apple products. Firestick 4K max works perfectly.
Audio drop
Still going on. Only on Xfinity stream app and apple devices especially apple tv4k. Any fix coming?
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Hey there daveamato 👋 Can you let me know what happens for you when you try to access Fox News from the Xfinity Stream site if that's where you're experiencing the issue?
Fox News not viewable on Xfinity Streaming
why is fox news not available on xfinity streaming? All other channels work just fine!
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Viper122, sounds good. We will be here for you.
Audio drop
Still going on. Only on Xfinity stream app and apple devices especially apple tv4k. Any fix coming?
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Viper122, I understand your frustrations. I won't have you do any deletes, and reinstalls. I responded on another post regarding this same matter. We will shift to that one from here.
Error TVAPP-00144
Apple TV 4K can’t view streaming channels in the 4000 and up. Theses are the tvgo channels.
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I will check it on my Amazon fire stick max and get right back to you.
Audio drop
Still going on. Only on Xfinity stream app and apple devices especially apple tv4k. Any fix coming?
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Just to update this thread. As stated above issue was fixed with last update. Tier 2 support told me that it was because my Apple TV 4K was not a portable device. I argued that the tvgo channels were on every other device including my tv’s, iPhone, i
Error TVAPP-00144
Apple TV 4K can’t view streaming channels in the 4000 and up. Theses are the tvgo channels.
Question
Viper122, hi there. I totally understand your frustrations. I have Apple devices as well, but is not experiencing what you are. Do you have another device that you can try to see if it does it on that device? A device that is not Apple if possible.&n
Audio drop
Still going on. Only on Xfinity stream app and apple devices especially apple tv4k. Any fix coming?
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Hello @SkyeLeber1 When setting up the account you should have been prompted to create a password for the account. If you have done all the standard forgot username or forgot password options, and it is still not letting you in then we can see what is
Equipment setup not working
Hello, I’m trying to set up my new modem and it’s requiring me to download the app. However when I try to log in it says “access not authorized.” I have an account and I went through it all at a store near me so I’m not sure what the issue is.
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Yes all 9. And at the same time exactly. It’s a software issue. Troubleshooting and removing app does nothing.
Audio sync with video with on demand
The audio is not synced with the video during playback with on demand shows. How do I fix this?
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Not going down the never ending rabbit hole with support asking the same questions and asking me to remove every app and so on. They are still trying to fix my pixelation issue from years ago. I finally turned in my 5 boxes and went streaming only.
Audio drop
Still going on. Only on Xfinity stream app and apple devices especially apple tv4k. Any fix coming?
Question
Equipment setup not working
Hello, I’m trying to set up my new modem and it’s requiring me to download the app. However when I try to log in it says “access not authorized.” I have an account and I went through it all at a store near me so I’m not sure what the issue is.
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Customer Service
Viper122, hi there! I totally understand. I recently had troubles too about a few weeks ago. You're only having the problem on your Apple devices?
Audio sync with video with on demand
The audio is not synced with the video during playback with on demand shows. How do I fix this?
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user_xu6h55 Hello, are you still having issues with the Stream application?
Xfinity app freezes after comerical
While using Xfinity app on Samsung TV when a commercial ends it does not go back to the program. It happens mostly on Fox News. Message states trying to reconnect. My neighbors have the same trouble with Xfinity app. As a group we are looking at dropping Xfinity TV and going with another streaming s
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Audio cut out and out of sync audio has only been an issue with Xfinity stream. Never an issue with any other app ever. I have severe audio cut outs on every Apple device I have at exactly the same time. It’s getting worse. 2 updates were just pushed
Audio sync with video with on demand
The audio is not synced with the video during playback with on demand shows. How do I fix this?
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Hello @user_h9zbbx. I am sorry you have had so much trouble getting the Xfinity stream app to work on your TV's. I would love to troubleshoot with you and assist in any way that I can to get those apps up and running. Please send us a direct message
Xfinity Stream App Not Opening/Loading
This has been extremely frustrating. I pay a significant amount for Xfinity, yet the streaming app constantly fails to load, goes to a black screen, or gets stuck in a loopplaying the same commercial repeatedly. I’ve tried every troubleshooting step possible…logging in and out, restarting the TV, re
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Hello @user_s18dpm, dealing with a security system issue can be urgent. So that I can best assist you, could you please provide a little more information about the error? What is the exact error message you are seeing on your keypad, app, or touch sc
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Home security
Can arm or disarm my system due to error message
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