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Concern moved here to the E-mail help section.
Connecting third party app to yahoo mail
I am trying to connect a devive to my yahoo mail. I have generated an app password and set the incoming mail server to imap.mail.yahoo.com port 993 but it fails to connect. There is no option in the setup for rauires SSL. Can you help?
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Internet repair
Unplugged router 14 times this month alone. Followed instructions. Internet just shuts down. In fact 18 times this month. And it's down right now.
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Your Home Network
Well Richard, since you asked, one thing Comcast/xFinity really needs to work on related to the recording/DVR side is allowing the user to record TV series by season. Also you should be able to set a master 'record early start/late stop times' to be
Recording Programs on TV GO Channels
Why do 'record options' come up on some TV GO channels for programming being shown and not on other TV GO channels?
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@XfinityBrianH My accounts are already linked. Also, your comment isn’t showing on my end but I was able to see it from an email notification.
Account access or lack thereof-NOW services
I started off with postpaid internet and then later added Now Mobile phone lines to that same account. About a year later, I decided to switch to the Now Internet. To do so, I had to open another account. My NowMobile remained on the account that is technically closed. I can see that it’s there, jus
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Hello, @user_hlios8 when you have a chance you'll want to work with our chat team using the Xfinity Assistant. They are the team that is designated to support NOW products. https://www.xfinity.com/xfinityassistant
No internet connection with new NOW router.
Reset modem, switch ethernet cables, rebooted router a few times. The Online light is solid but nothing will connect to the internet, not even wifi.
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Good morning @user_mobbgn, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well, and thank you @EG for brining this post to our attention. We are sorry to hear that you want to cancel your services, but you have
Want to cancel Xfinity internet
Hi, I would like to cancel my internet subscription for the month of August. Thank you!
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I am looking for my confirmed order that was not sent
confirmed order #331090207947417541
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@user_qivtc8 Were you able to find any outage info on that site or in the app ? And my question about the indicator lights ?
My WiFi being out for 2 days
Hello I want to know what is wrong with my WiFi because there been an outage for 2 days straight and I want to know when is it going to be fixed because I can’t not work with it
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user_hsfelp Thanks for reaching out to us about a replacement for your modem after a lighting hit. Hope nothing more was damaged by the event! We can ship you a modem if you like, but the fastest way to replace it would be to swap it at the nearest s
Lighting hit my modem
Good Evening, Lighting hit my modem at 3:20 today. My modem will not come back on. How can I get a replacement or a tech to come out.
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
No internet connection with new NOW router.
Reset modem, switch ethernet cables, rebooted router a few times. The Online light is solid but nothing will connect to the internet, not even wifi.
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Hello @user_4n6ypu, thank you for taking the time to leave a post. I can certainly understand needing access to your trusted phone number, especially when it's tied to important accounts and is the number friends and family use to reach you. To make
Old number
Need an old number I used with my iPhone it’s my trusted number and I do have the only emi for device
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Want to cancel Xfinity internet
Hi, I would like to cancel my internet subscription for the month of August. Thank you!
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@user_uuqci8 Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 5-month-old dead thread is now being closed. For future reference, it is better to submit your own post as it
400 bad request on chrome
I keep getting this "400 Bad Request Request Header Or Cookie Too Large" error on Chrome. I have cleared the cache and cookies multiple times.
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Lighting hit my modem
Good Evening, Lighting hit my modem at 3:20 today. My modem will not come back on. How can I get a replacement or a tech to come out.
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First. When these outages occur, are they being officially indicated with any info about them here ?; https://www.xfinity.com/support/status https://www.xfinity.com/support/articles/check-service-outage Use a cell phone internet service, a pub
Connection issues
I’ve been experiencing service issues for over a month; the connection drops and reconnects frequently, every hour, and the hotspots aren't showing up either. I need help and an explanation of what is going on; I haven't had this happen before. On top of that, it has been IMPOSSIBLE to speak with a
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Topic closed.
Issues with new Netgear CM3000
We have been having issues with connection drops multiple times throughout the day for the past 1-2months which makes normal internet browsing difficult and streaming/gaming almost impossible. We are currently paying for the Gigabit Plan and we had recently purchased a new Modem and Router (Not from
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Thanks for trying that. I'd like to take a closer look from our side. There may be an issue with how the Premium Plus upgrade is linked to your Xfinity account. When you get a chance, please send us a direct message with your full name and serv
Peacock Premium Plus
I am paying $6 a month to get peacock premium plus with no ads. However on my TV I only get premium with ads. I checked the Xfinity website and it says that I have Peacock premium plus for an extra fee. However, there is no status. Please help!
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Good morning @user_609708, and thanks for posting your issue to the community forums, and thank you @EG for your assistance with moving the post, I hope you are both well. I am sorry to hear about the issues with the Xfinity ID, but you have come to
My Xfinity ID is experiencing a linked-account identity glitch.
My Xfinity ID is experiencing a linked-account identity glitch. My old account is stuck as default, my new account is wrongly labeled inactive, and I need a backend specialist to manually de-link account number [Old Number] from my profile
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Greetings @user_2bo1pw,There is no need for a phone call we can take care of your cancellation request here. If you ported your phone number out with Xfinity mobile the line will automatically be disconnected. We can schedule your cancellation for Xf
I want to cancel my Xfinity Internet and Mobile entirely in writing and do not consent to a phone call. Please enable direct messaging
Hello, I'd like to cancel my Xfinity Internet and mobile service effective immediately as I've already switched to another provider. I do not want to discuss retention offers or have to have a phone call if possible as that is difficult with my schedule. Please confirm my cancellation date.
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It was downlast night too. Was told it would be back up by 10:30. Wrong! Midnight! And it is down right now again. What the _ _ _ _ is going on?
user_5ztevh
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Internet repair
Unplugged router 14 times this month alone. Followed instructions. Internet just shuts down. In fact 18 times this month. And it's down right now.
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