Official

Accepted

Unanswered

Advanced Filters

Search Results (490.3K)

Most Recent
Selected Most Recent

Do I have peacock. I was told I do

 to the conversation: 

0

My account

Login my account in English change billing.

Question

Construction damage

Recent work by Xfinity has left construction paint on stonework at my property.

Question

11

1

0

Good afternoon user_1f508j. I will be happy to assist you further. Have you already attempted to delete the Xfinity Stream App and redownload it again?  

 to the conversation: 

0

Stream using Apple TV

Why can’t I use my Apple TV to stream when I am on my in home network? I get the message that I can only stream on my iPad or iPhone.

Question

Xfinity

Need to connect with my internet for peacock

Question

3

0

0

Thanks for reaching out to us on our community forums @user_y1zlph! I’m really sorry to hear about this experience. I can absolutely understand how frustrating and overwhelming it would be to repeatedly call for assistance and be unable to reac

 to the conversation: 

0

0

Manager about a complaint

Your automated AI answering service will not let me get through. No matter what button I press it doesn't understand and it doesn't send me through and I keep calling and calling and calling and I can't deal with it as a disabled person after 5 years with you and being used to automatically getting

Question

view my email from my Chromebook

Why can I not view my email account from my Chromebook?? I recently needed to change my password for my Chromebook, but I don't see why that would affect the access to my email. I can get to my email on my phone app and on my desktop computer.

Question

5

0

0

Can’t Activate Peacock included with service

I am trying to activate the Peacock account provided for me by Xfinity. I have tried using multiple email addresses to do so and each time I get the same message “ Your Xfinity account is already linked to another Peacock account. I have tried Peacock Support with no luck.

Question

19

2

0

Good day user_jave17! I appreciate you stopping by our community for help, and you're in the right place. I understand how important it is to get the correct information when it comes to your billing, so I can assure you we'll provide you with the mo

 to the conversation: 

0

0

Getting conflicting issues

I’ve had multiple chats and made 3 phone calls regarding a 12 month payment plan that was offered on a past due balance (due to a “free” upgrade that I was given that resulted in a huge bill). I’ve been told that the payment plan was approved, I’ve been told that it hasn’t been approved, and I’ve be

Question

Not getting email

I have not received email for 2 days

Question

11

1

0

@user_3jjl6j​ @XfinityPaula​ Hello. I made the migration in good faith, but the yahoo platform is awful. Is there anyway to switch back? I am seriously considering canceling my comcast account altogether if I cannot migrate back. We can get interne

 replied 

6 hours ago

 to the conversation: 

0

Yahoo email migration optional

On Reddit there is post that says the migration to Yahoo email service is now optional. https://www.reddit.com/r/Comcast_Xfinity/comments/1qgk7ud/comment/o0cyvf4/?utm_source=embedv2&utm_medium=comment_embed&utm_content=action_bar Is this true? If so, how does one accept this option?

Question

DVR Storage

Just deleted a show on our DVR and saw that we were at 98% full. Last week we were at 37% full with plenty of recordings on it but nothing really having recorded since last week. Did my DVR storage get reduced without me actually changing my plan?

Question

6

0

0

What are you using for a router? What are you trying to do with a /60?  That gets you 16 subnets.  I've been using 5 IPv6 subnets on Comcast for years.  2 for my computers (wifi vs. wired - wifi is more restricted), 1 for gizmos, stre

 to the conversation: 

0

0

DHCPv6-PD /60 delegated but return traffic not routed back.

I’ve tried in-app chat and phone support with no success. Setup Hitron CODA56 modem Xfinity is correctly issuing a DHCPv6-PD /60. Delegated prefix 2601:1c2:4501:5310::/60 WAN IPv6 2001:558:6025:7a:a491:2a57:3cf5:ea78/128 Symptoms Packets sourced from the delegated prefix leave my WAN interface (conf

Question

forum icon

New to the Community?

Start Here