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I don’t mind upgrades and changes - I do mind listing recordings by episode name and not display the show name, no favorites which makes changing channels a long haul, and not showing scheduled recordings. I haven’t been able to watch my shows to fin

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The new format for xfinity cable

I was extremely irritated last night when all of a sudden the format for the xfinity app on my smart tv completely changed!! And not for the better! Today I’m even more irritated to find I have to scroll through every channel on the guide, there is no longer a “favorites guide list.” And when you wa

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New stream app interface recordings section

Why on the new Xfinity Stream app interface Does it only List the title of the Episode and not like it did before where you had the show title and then underneath it was the episodes for that show. Maybe there’s a setting you can change I could not find one on the Xfinity stream app for Apple iPhone

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Streaming app

Fire whoever designed the new streaming app and go back to the old one. The new one is definitely NOT an upgrade. Too many problems to enumerate, as I have to be somewhere tomorrow.

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new modem

I received an email stating that my current modem is no longer receiving important security updates and that I should purchase a new modem, specifically, a Netgear CM2500 or CM3000 or "a compatible device." Following the link, I learned that the suggested Netgear modems are not available, but I can

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Help with my account

Over the years it has been impossible to get help without people lying or hanging up on me. I have been to the store and nothing they said worked out. I had a streaming bundle for years that included Netflix without ads. As of tonight for some reason they cancelled that and want me to sign up with a

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I Think it's time to move on

I guess the xFinity streaming app for mobile devices has changed, based on what I'm reading in this forum. I think I will look at finding a different provider that keeps their users informed. I just spent over 20minutes trying to view a news feed that needed before I finally got on. The new UI is te

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They made recordings unusable. Agree, just put the old one back.

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HORRIBLE Xfinity Stream App Update

Quite literally the worst app update they could have done. Can’t see what shows I have recorded (who care about episode names), can use smart resume AND got rid of the 30 second fast forward function. Also just one of the most unappealing UI interfaces I have seen. Fingers crossed they get rid of wh

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If you don't actually have both of the listed modems in your possession, I don't think it's a maintenance chore. I think they're trying to push us to call and sign up for their Gateway (combined modem&router) which is a monthly rental. (used to b

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Modem Upgraded Needed

I got an email from xfinity saying"Equipment upgrade needed Switch to your supported modem today You have more than one modem on your Xfinity account, including a supported modem that's ready to deliver a secure and reliable internet experience." It also said"Your current modem is no longer receivin

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Title: Check Used Modem MAC Address Before Purchase

I'm planning to purchase a used cable modem to use with Xfinity in New Jersey. Before buying it, I'd like to verify whether its CM MAC address is eligible for activation, whether it's currently associated with another Xfinity account, and whether there are any restrictions on the device. Could an Xf

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Why on earth would recordings show the episode title instead of the show name which is not shown at all. How an upgrade could be so off the mark and so much worse than what we had, which was fine, is stunning.  Put the old one back please.

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iOS stream app update is TERRIBLE

Just downloaded the latest iOS Stream app and they have destroyed everything that was good about the app. Full schedules NOT available. No way to show Favorites. Terrible interface for Library with no way to show saved and scheduled anymore. Bring back the old app NOW!!!

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a mobile network coverage issue at my workplace

Hello Xfinity Support, I would like to report a mobile network coverage issue at my workplace. Location: Commonwealth of Pennsylvania – Office of Administration (PennDOT area) 1101 South Front Street, 1st Floor Harrisburg, PA 17104 Issue: My Xfinity Mobile internet does not work properly at this loc

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stokemeister, we know the change has been frustrating, but we'll be sure to keep everyone informed with any updates or progress on our end.   

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Favorite Channel Functionality Gone after Updating Streaming app on smartTV

There doesn't seem to be the ability to save and/or view favorite channels anymore. I don't want to have to favorite shows or sports teams. I liked my list of favorite channels.

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Replacement for end-of-life voice modem

Xfinity is saying my current modem with voice won't get more security updates. So far I'm not finding any recent replacements, the Netgear CM2050V and Motorola MT8733 are the only ones I find with Voice on Xfinity's compatibility website, and from reading about either, the netgear is not sold anymor

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NOW Internet Issue

I activated my xfinity NOW internet today paid $30 that is good for 30 days. Then few hours later, I noticed that my internet is not online, so I logged in to my xfinity NOW app to restart the modem, then all of a sudden it says no service and I received email saying my service got disconnected. Xfi

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Normally I’d be using the app now with the evening winding down. That was my peace. The family’s gone to bed, and I can watch what I want in my own space. Having a channel guide with only the channels I want to see, and the basic info packed into a s

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Why did Comcast feel the need to break (I mean update) the Streaming App?

Why did Good old [Edited: Language]brake, (I mean updated) the Streaming App, which basically stinks. I liked and enjoyed the flexibility on my streaming TV's (have 3 that stream and 3 that use the wireless boxes) of being able to: - Select All Channels, - Select Favorites, and so on! Now I have to

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Great list for Xfinity IT to get working on to fix!

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

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I am using an Android phone and the scheduled recordings do not appear in the new app interface

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Xfinity Stream app update is missing favorite channels and scheduled recordings

Two of my most used features on the Xfinity Stream app, are favorite channels and scheduled recordings. Unfortunately, they are both missing now.

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Hello @user_nzq3p9, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. I will need to pull up your account to investigate this further. If you could send our team a direct message

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billed amount does not match the rate i was supposed to get when i signed up

Hello, when i signed up for Xfinity fibre internet, i was supposed to get it for $50 a month as long as i had paperless billing and auto payment set up. The salesman and i set up the auto billing from my kitchen where we called an associate at Xfinity. Neither person mentioned anything about having

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Samsung Xfinity stream update November 2026

Same issue as others are reporting. Can’t get to all recordings. When I do click on a recent recording, it restarts rather then resuming.

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