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I haven’t made any recent changes to my account that I know of. Getting that charge removed from my plan would be great, thank you
Remove & Refund StreamSaver charge
I am being charged an extra $15 a month for NOW TV Latino. This is not a service I signed up for or use so I would like it removed.
Question
Hi all, posting here because I'm experiencing the exact same loop described in this thread. I have Xfinity Internet which includes Peacock Premium as a perk. I upgraded to Peacock Premium Plus (no ads) through the Xfinity app and was charged for the
Something unexpected happened Please close this pop up and try again. If the problem persists, try again later. ACTIVATION ERROR
Getting this error when activating Peacock, Hulu and Disney as a part of my 1 gig plan. Its been more than 48 hours. How can I resolve this?
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My bill just went from $205 to $301.
I am outraged that they don’t even care! We are in our 70’s and 80’s and there is a lot going on with the food and gas. That $100 was not only a shock but it means we have to cut back on food. This is not right.
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Billing
CM2050V Downstream Partial Service
CM2050V consistently showing Downstream Status as Poor. Cable Diagnostic Status: Poor Action: [Partial Service] If the Partial Service mode does not go away within a few hours (Click the Refresh button after each step): 1) Make sure the coaxial cable is tightly connected. 2) Remove any unnecessary s
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Your Home Network
user_42r162, hello there and thanks for reaching out. I understand the need of having those plans initiated. Yes, when a payment is made and returned, the balance that was paid will return back to the account plus the return fee. If you'd like to tak
Payment arrangement
I am trying to set up a flexible payment arrangement because I was told my return check fee would be $35 however I see their charging me a fee the same price as my past due bill
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3/28/26 update. Multiple direct messages with Comcast customer support have been an absolute waste of time since 3/18/26, they created a ticket and their brilliant "engineers" and "back end team" couldn't fix the problem. I contacted Peacock customer
account is already linked to another Peacock account
Anyone have a fix for this error after changing their plan? Other support threads show this issue goes back years with no fixes. I've already spent hours with useless support who told me I would be contacted within 48 hours, but days later it's still broken, and no one has contacted me.
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@Again thank you for that
Unable to send email
I’ve read the previous responses to this issue and gone thru the fixes in settings. I cannot find a direct message icon on my Xfinity app and the chat is no help. Can someone please help? This hasn’t happened before and I’m baffled
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cant sign in to streaming service
i have hbo-peacock-apple tv. i can get on hbo and peacock but apple says i dont have a subscription.
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Customer Service
Not for me. I'm not seeing expiration dates on any on-demand programming.
Expiration Dates for movies from premium networks aren't being displayed.
I noticed last week that I can't see expiration dates for on demand movies. It's not a problem with any specific network. It happens for HBO, Showtime, Starz and MGM Plus. When I select "watch options," the expiration date is no longer there. I can see the year the movie was released, and the length
Question
I would like assistance with this too please. I have been struggling to get this to work and I keep finding similar issues online going back years but no concrete solution.
Platinum Member - No Access to Active Peacock Premium
Hello, I am an Xfinity Platinum Member. About a year ago Xfinity notified me that I had FREE Peacock Premium Subscription with my account. All I had to do was click the link in the email and it would be active. It does shows "Active" on my Xfinity account but then it goes into an endless loop when I
Question
Payment arrangement
I am trying to set up a flexible payment arrangement because I was told my return check fee would be $35 however I see their charging me a fee the same price as my past due bill
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Billing
Xfinity customer since 2019 and just learned they changed my 1.00 rental being rewarded monthly super dissatisfied and disappointed my children loved the 1.00 rental nights so now I'm probably gonna remove some services so we can do movie nights out
What happen to $1 movie night
Can anyone tell me what happen to the $1 movie night. I am a platinum member.
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Hey there user_800abd, thanks for posting about your issue here on the community forums! I'm truly sorry that the number was changed without your say so. Our team is more than happy to see what we can do to get this corrected! Please send us a direct
Xfinity landline phone number changed without consent
Xfinity phone landline number was changed without my consent. We have had this number for over 10 years. Please change it back
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Hello @user_xfcda5, we certainly do care. Properly aligning your budget can be quite the task in today's economy, and it sounds like your previous promotion may have rolled off. Now sounds like a great time to review your services and make sure they
XfinityJustinM
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My bill just went from $205 to $301.
I am outraged that they don’t even care! We are in our 70’s and 80’s and there is a lot going on with the food and gas. That $100 was not only a shock but it means we have to cut back on food. This is not right.
Question