Xfinity Community Forum

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My Xfinity account includes Peacock Premium at no charge, but it shows "Activation required". When I try to activate it, I receive error PPG_0017 saying my Xfinity account is already linked to another Peacock account. There is no "Help & more inf

AmandaNolan_1-1

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1 hour ago

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PPG_0017 Peacock

I am a Diamond rewards member trying to activate my free Peacock Premium, but I am repeatedly getting the PPG_0017 error stating my account is already linked to another Peacock account. I have never used a different email for Peacock. I recently moved to a new address, and I understand this is a kno

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The release of that app just demonstrate how stupid the people running that company are. I get its a new release but they gutted it. Why do they hate there customers?

poozes

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1 hour ago

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Favorite Channel Functionality Gone after Updating Streaming app on smartTV

There doesn't seem to be the ability to save and/or view favorite channels anymore. I don't want to have to favorite shows or sports teams. I liked my list of favorite channels.

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Completely agree. New app is virtually worthless and extremely difficult to navigate.

user_fdmb2w

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1 hour ago

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

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I do not like the update on the streaming part of the Xfinity app. I want my favorite channels back

user_w0gzqv

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1 hour ago

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Favorite Channel Functionality Gone after Updating Streaming app on smartTV

There doesn't seem to be the ability to save and/or view favorite channels anymore. I don't want to have to favorite shows or sports teams. I liked my list of favorite channels.

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From xfinityDumbA$$ Hey folks, time for y’all to cut the cord and go with a low cost ISP and YouTube TV. We suck! 😜🤣🤪

user_c1af10

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1 hour ago

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App update

App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing

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My email folders

My email folders are missing from my email account on my iphone

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Devices

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I’m told that this sleep option is not controllable, by her, the consumer, the one paying over $100 a month so she can enjoy tv, only for you, the service provider, to dictate when she can watch tv. She is not good with technology, she has troubles u

user_ohhyyl

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1 hour ago

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Missing channels

why can i get certain channels on my main cable box but not on the small recievers in other rooms

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And where are the scheduled recordings listed????

rpnial

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2 hours ago

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

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Where’s the favorite option…. why in the world did that be taken away?

user_0gmx6z

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2 hours ago

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The updated Xfinity stream app is awful.

How do I filter the guide to HD Channels. That option is gone.

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Adding favorite channel

How to add favorite channel

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Xfinity Stream App

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I miss being able to check which episodes I have already seen!

becker2168

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2 hours ago

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The new format for xfinity cable

I was extremely irritated last night when all of a sudden the format for the xfinity app on my smart tv completely changed!! And not for the better! Today I’m even more irritated to find I have to scroll through every channel on the guide, there is no longer a “favorites guide list.” And when you wa

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Why did the new app eliminate useful features?

The new IOS APP has eliminated many often-used features. 1) No filters on the GUIDE for Hi Def or Favorites 2) "Star" for selecting favorites is gone 3) Scheduled is gone, even tho the online help says it is there 4) No listing of space available on recordings. There is no improvement here - give us

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Xfinity Stream Website

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@user_rbipp4 use the stream website, you can do things there that the app doesn’t do anymore. The guide also has favorite channels.

frustrate

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2 hours ago

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

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New Stream App Issues

1. Episodes recorded via DVR when watched on the Xfinity app no longer have smart resume to fast forward through the show. You must hit the fast forward button multiple times every time there’s a commercial 2. Shows listed under recordings are listed by episode title name rather than show name. It m

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Xfinity Stream Website

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Cancelación del servicio

Quiero hacer la cancelación de servicio, estuve pidiendo ayuda para una cita con los técnicos y no me dieron solución. Así que yo no tengo tiempo para estar llamando y llamando para que me ayuden prefiero hacer la cancelación. gracias

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Email

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@Benghusen thank you

user_7q006k

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2 hours ago

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

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Have you tried it? It is not there. The new app should never have been released!

wlcdrifter

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2 hours ago

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

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@user_xz5507 Agreed. Previous version of the app worked well. We’re in 2026, the capability of this app looks like something released at least a decade ago

user_7q006k

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2 hours ago

to the conversation:

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

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Feedback

This update to your streaming app stinks!! I can’t choose favorite channels, which means I have to scroll through hundreds of channels when I want to see what’s on. It makes me sign in every single time. It just totally stinks.

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Xfinity Stream Website

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@XfinityVianney Vianney, the solution is to roll back to the previous app. Since this hasn’t happened, what is the reason?

user_7q006k

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2 hours ago

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

Question