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No Service
Last week by mistake Xfinity shut off my cable television. The landline and internet continued to work. I have been a customer for over 25 years and have never been late paying by bill. I have spent over 30 hours this week trying to get my service back. Still waiting. I continue to speak with repres
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Customer Service
Equipment needed for ESPN+
I have an Arris Xi6-A TV box I can't get ESPN + to function do I need a different box?
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X1
Adding extra internet drop at my home.
I like adding extra internet drop at my home. I am moving my office in my house and like to have a drop on the otherside of the house. how to do that and how much does it cost?
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Customer Service
The direct message link should be in the upper right-hand side corner of the page. Typically, next to the bell icon and Xfinity logo. To send a "Direct Message" ("Private") message: • Click "Sign In" if necessary • Click the "
Xfinity’s internet deals are scams do not trust them
I can’t even fathom how frustrated I am with their incompetency and this is the second time that the situation has happened to me but no one can resolve the issue THEY caused. For wanting to snatch a good deal, I’ll call and check online for their interest price every time when the contract was almo
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user_ccb0f1 - Our team is always happy to help! Please create a new post if anything more were to come up.
What happen to $1 movie night
Can anyone tell me what happen to the $1 movie night. I am a platinum member.
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Hey @user_mf02hb. Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist troubleshooting the Xfinity Video picture quality issues you are experiencing. With picture quality issues, the usual c
NBC is having the same issue as Fox
Both NBC and Fox have audio and video issues that gave been ongoing for weeks.
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Purchase hotspot connection
I would like to purchase a hotspot connection for my phone
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Billing
Thank you for your time!
What happen to $1 movie night
Can anyone tell me what happen to the $1 movie night. I am a platinum member.
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Thank you for sharing that. I would like to take a further look into that issue from our end for you. Can you send me a direct message with the full name and complete address for your service? To send a direct message [private message]:
Unable to Access Rewards Account
Hi guys, I’ve been a Diamond member for some time, but I haven't been able to log into the rewards portal for two months now. Please help. Thanks.
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No issues logging. I can see this message once logged in Good to see you again, <MyName>
Unable to Access Rewards Account
Hi guys, I’ve been a Diamond member for some time, but I haven't been able to log into the rewards portal for two months now. Please help. Thanks.
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If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please
Movies! Channel
What had happened to Channel 221 Movies! I had it a couple of days ago and now it’s gone.
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Thanks for reaching out @user_ed4sc8! I can hear how frustrating this has been, especially when everything worked well for months and then suddenly changed after the recent work in your area. The constant drops, hours of downtime, and seeing speeds t
Internet issues
Ever since xfinity supposedly to upgrade your system a couple weeks ago. I have had nothing but problems internet goes off and on the last week or so. Today was the worst internet out for a few hours then keeps going off and on since. For the past several months the internet was fine never an issue
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Hey, I did not see a direct message link if you can give me a direct link to send a message to the team that will be good.
Xfinity’s internet deals are scams do not trust them
I can’t even fathom how frustrated I am with their incompetency and this is the second time that the situation has happened to me but no one can resolve the issue THEY caused. For wanting to snatch a good deal, I’ll call and check online for their interest price every time when the contract was almo
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Hello there @user_8yyft2, just wanted to reach out to see if you were able to fix your flex box issues?
I need Peacock subtitles permanently off.
I need Peacock subtitles turned off permanently. Right now, Peacock subtitles are permanently on. I have changed the Xumo flex box, turned off subtitles on my TV, checked and rechecked all the cable connections. Restarted everything for the last year and a half. I've been on more chats with Peacock
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Thank you for reaching out and sharing your concerns about the content on the channels. We appreciate you taking the time to let us know. Though we do not choose the content the networks choose to air, we can look at any other options we have availab
Tv programs
I have a customer of xfinity for many years. Xfinity advertises they have hundreds of channels and they do, however, most of the channels are old shows and movies. The same shows are shown over and over. The programming stinks, anything worth watching requires more money. I'm looking for reputable c
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EG, thanks but it turns out the solution was to cancel the service. I had told Comcast repeatedly that it was a connection issue that experience had shown on multiple prior occasions was a burned out transformer but Comcast support always had insist
Intermittent Internet Redux 2
I am suffering continued Xfiniity Internet outages. After spending 3.5 hours on line in the chat app, with multiple Xfinity employees, all doing the same steps over and over, I finally escalated. That employee understood that we have had this problem multiple times over several years. Each time when
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I have made no changes and there are no error codes. Just a black screen and no sound. Same for cable box and streaming
Movies! Channel
What had happened to Channel 221 Movies! I had it a couple of days ago and now it’s gone.
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WiFi pass please , I tried to renew it earlier but was unable to access the payment page .
user_jw2rno
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Purchase hotspot connection
I would like to purchase a hotspot connection for my phone
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