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user_6kjypg, Got it, that helps provide more clarity. I'll need to move us into a private conversation, so we can complete authentication and review the details of the phone line after the ownership has been changed. Now that you have created yo

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How to Change Caller ID name associated with Xfinity landline telephone number

I am the account holder and only person on my Xfinity account. Have landline service with Xfinity. Former spouse name still shows up as the caller ID on outgoing calls. How do I update to my name? I am unable to locate the DM icon.

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Contract

I'm so unhappy with Xfinity dropping ABC and not telling us in Knoxville TN. After 30 years, time to shop another provider.

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@strega7​ Thank you for responding to my questions. I don't know what an "email client" is, so I can't answer your "email client" related questions. I run Xfinity email on my PC. I sent the original "Word" document (as an attachment to my Xfinit

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emailed redlined word attachments appear as clean pdf documents

When I open up an email received on my PC computer that has an attached redlined "Word" document, the attachment opens up as a clean PDF. When I open up the same email on my IMAC, the attachment is the correct redlined "Word' document. The problem would therefore appear to be with the settings on my

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Audio Out of Sync on Roku Xfinity Stream App

I'm trying to watch "The Edge of Seventeen" through the Xfinity stream app on my Roku, and the audio is out of sync. I tried rebooting the Roku, resetting the app, and uninstalling and reinstalling the app, and I still have the same issue. I tried watching another film, and did not have this issue.

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Hello:  First, thanks for responding so quickly.  Yes the account was originally set up under his name.  The account was transferred to me about 1 year ago and billing has accurately reflected my information on the account.  His

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How to Change Caller ID name associated with Xfinity landline telephone number

I am the account holder and only person on my Xfinity account. Have landline service with Xfinity. Former spouse name still shows up as the caller ID on outgoing calls. How do I update to my name? I am unable to locate the DM icon.

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It's abc programming that's missing. CBS is still available; however, It's still an issue.

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Poor Decision to Drop Scripps

Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability

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Hi @user_4bbbfn, and thank you for posting on our Xfinity Forum with your issue of trying to upgrade. When you tried the Streamstore link, did you see an error message, or did it just send you to the chatbot?

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hulu disney bundle with no ads

I got the free Hulu/Disney+ bundle and want to upgrade to Hulu with no ads and pay the difference. The Xfinity site tells me to go to Disney+, Disney+ tells me to go to Xfinity and neither customer service has been helpful. This page says I can make this change: https://www.xfinity.com/support/artic

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Same! I missed the entire show yesterday and still haven't been able to log into ESPN Unlimited even though I'm using the voice remote and everything

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Can't watch WWE PLE on ESPN app

Through xfinity we are supposed to have access to ESPN Unlimited. In my xfinity subscriptions it shows that ESPN is activated. When I try to open and watch the WWE PLE today I get stuck in this do loop of logging in with my disney plus account to choosing a a package to logging into to xfinity to ac

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Hi there, @user_tgybb2 Thank you for reaching out! I work from home as well, so I definitely understand the need for more upload speed. Are you currently getting the slow upload speed when you are on Wifi or hardwired?

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Faster upload speed

I’m an Xfinity customer with the 2gig plan but my upload speed is too low. I work from home and need more upload speed. What can be done to fix this.

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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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4 hours ago

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Faster upload speed

I’m an Xfinity customer with the 2gig plan but my upload speed is too low. I work from home and need more upload speed. What can be done to fix this.

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Trouble shooting

Is Xfinity having problems in Richmond Indiand

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Same problem….i want to upgrade and i was sent to streamstore…link not working…sent me to a chat bot

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hulu disney bundle with no ads

I got the free Hulu/Disney+ bundle and want to upgrade to Hulu with no ads and pay the difference. The Xfinity site tells me to go to Disney+, Disney+ tells me to go to Xfinity and neither customer service has been helpful. This page says I can make this change: https://www.xfinity.com/support/artic

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I've tried everything and it's like I'm picked for nothing to work...to be honest. Or it's Xfinity.

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Email

How can you access email? I've tried the app and the 3rd party, and nothing has worked.

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When will my line be buried?

My service was hooked up over a month ago and my line has not been buried. I'm worried about cutting it with my lawn mower. Thank you.

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@user_2u5zf9 Are you sending the direct message to "Xfinity Support"?

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Netflix Double Billing with StreamSaver

Hello, I recently noticed that I have been double billed for Netflix at $10 per month for the past four months, even though my StreamSaver bundle already includes Netflix. Because Netflix is included in my StreamSaver subscription, the additional monthly Netflix charge should not have been applied.

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