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Two features no longer exist with the updated xfinity stream app
There are two features which have been removed from the updated xfinity stream app. First, I can no longer view my favorite channels. Second, when viewing the channel guide, I only see the program name. I no longer see information about the program. Please return these features.
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Xfinity Stream App
Thank you for answering my question. No, I didn't have a paid peacock subscription before and and I'm using the same account, I didn't change my account. But I have to mention that the email that I used for my Xfinity account is not the same that I u
Xfinity won't let me activate my peacock subscription
When I tried to activate my peacock subscription and I put all my information my email and password it says my Xfinity account is already linked to another peacock account but I have never used any other account and now it won't let me activate it.
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Recent episodes of Sistas
Why is it necessary for me to pay for recent episodes of Tyler Perry’s Sistas? If there is a need for me to get another streaming app there’s no need for me to have xfinity streaming service..
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On Demand
Need a refund
My account currently has a credit balance of $66.53. My apartment community now provides my internet and equipment, so my recurring Xfinity charges have been reduced to $0. I would like to request a refund of the $66.53 credit balance rather than having it remain on my account. Can you refund it to
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Billing
Same problem. I also can see some of the perks. If I click anything, it throws the error. If mine's not fixed tomorrow I'll log in online instead of the app and run an error test and see where that leads.
Can't get into Membership Benefits on 10/29 (sorry, you're not eligible to redeem benefits error)
Hello. I just tried getting into Membership Benefits today 10/29 to see the new drops for this week and am getting an error "Sorry you're not eligible to redeem benefits". This has worked every week prior for years. I am Diamond status, and my login is Primary. In fact, on the main xfinity login pag
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user_64utr9 Absolutely! You and your wife can have separate lines on the same mobile account while each keeping your own phone number. Having different area codes isn’t an issue. If you’re bringing your existing numbers over, we’ll
Add a line different area codes
Can I add 2 lines to the same cellphone plan that have different numbers? I want to keep my phone number and so does my wife but we have different area codes. Is this an issue?
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Two tickets were created, and not much happened until I got this DM response this morning: "I checked on the ticket, and it's been elevated to a "Next-day resolution". I don't see a final update so I'll continue to follow along and provide you with u
Can't get into Membership Benefits on 10/29 (sorry, you're not eligible to redeem benefits error)
Hello. I just tried getting into Membership Benefits today 10/29 to see the new drops for this week and am getting an error "Sorry you're not eligible to redeem benefits". This has worked every week prior for years. I am Diamond status, and my login is Primary. In fact, on the main xfinity login pag
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Moved here for assistance.
XB10 and neighborhood infrastructure upgrade request
I'm requesting an address-level assessment of my neighborhood's network infrastructure to determine what's needed to make my area eligible for the
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Another disgruntled customer, noting my frustration
not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
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Don’t care for this new format at all. Missing too many favorite features.
Xfinity Stream app update is missing favorite channels and scheduled recordings
Two of my most used features on the Xfinity Stream app, are favorite channels and scheduled recordings. Unfortunately, they are both missing now.
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New Updated Xfinity Streaming App 11/2026
Can Xfinity go back to the old Xfinity Streaming app that was updated 11/2026? The new app is missing so many conveniences & very clunky to use, I hate it!!
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Customer Service
updated LG AND COMPLETELY LOST XFINITY REGULAR VIDEO ?
Xfinity stream app update on lg tv
This update gas got to be one of the worst! (11/9/2026) Absolutely frustrating enouph to consider changing services. Lost the ability to view only favorite channels. Now i have to scroll through every channel to get to what I want to watch, even the replica channels. Please change this or give an op
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I no longer have access to the scheduled (recordings) tab. In addition, the guide doesn’t have a recording identifying icon (single recording or series recording). Please bring these back to the app.
not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
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I had to re-sign in to our account. I use frequently the ‘scheduled’ recording section and it is nowhere to be found. This revision is not at all user friendly. I was not notified in advance of this change. There is no indication on the guide of whic
not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
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@drdata i just checked mine, and big surprise, it is STILL not fixed! couple questions please, first, can you actually try redeeming one of the contests or something to make sure you don't get the error? throughout this entire ordeal (coming
Can't get into Membership Benefits on 10/29 (sorry, you're not eligible to redeem benefits error)
Hello. I just tried getting into Membership Benefits today 10/29 to see the new drops for this week and am getting an error "Sorry you're not eligible to redeem benefits". This has worked every week prior for years. I am Diamond status, and my login is Primary. In fact, on the main xfinity login pag
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Same. Agree. Dido. Copy. Paste. Repost. Bring back favorite channels and if possible please let us keep our list. I had all my HD channels in one place for the channels I watch the most. It saved so much time. I feel like we pay good money for Xfinit
Favorite Channel Functionality Gone after Updating Streaming app on smartTV
There doesn't seem to be the ability to save and/or view favorite channels anymore. I don't want to have to favorite shows or sports teams. I liked my list of favorite channels.
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Mine still hasn't been fixed. I've not had time to submit a ticket. It seems fixing it for one or some subscribers doesn't confirm an actual issue was created so the problem could be patched out. Even with so many people reporting the problem, kind o
Can't get into Membership Benefits on 10/29 (sorry, you're not eligible to redeem benefits error)
Hello. I just tried getting into Membership Benefits today 10/29 to see the new drops for this week and am getting an error "Sorry you're not eligible to redeem benefits". This has worked every week prior for years. I am Diamond status, and my login is Primary. In fact, on the main xfinity login pag
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Totally Agree! Why can't I filter for things like only HD channels or Favorites on Apple app. And can't I see more than one hour's worth of programming??? Terrible upgrade and no way to go back
foglepj
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6 hours ago
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not a fan of the new streaming app changes
I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori
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