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Hello @user_uf07ro have you attempted to pull up your bill on the website or the app?

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Can't view my bill

I'm trying to view my bill on the website and i get "A rendering error occurred: Cannot read properties of undefined (reading 'isCombinedState')." please bring this to the attention of your developers and fix it.

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user_v8rah5 Unfortunately, we have no way to offer existing customers the new customer introductory offers. However, we still do have some promotional offers for our existing customers. We also have the Xfinity Membership Benefits! Experience the mag

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renewal

My internet plan is coming up for renewal (Connect More plan at 400 mbps). Online there is an internet offer for $40/month (300 mbps) with unlimited data, includes modem, price good for 5 years, with no contract. Just spoke with an xfinity rep who told me that the exact same plan would cost me $65/m

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Good afternoon @user_47yru1, and thank you for reaching out on our Community Forums with your email issues, I see that you are having issues receiving replies from a particular email address. To confirm, have you checked that the emails are not going

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reply from state governmental office blocked

I send an email to a state institution weekly, the email arrives there ok. But I must have a confirmation from them to proceed with a faith visit, but I don't get their reply to me. (i get my BCC though) . I think the email coming to me is being blocked since its from a prison system, (no inmate has

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funny how this issue has been going on for months but yet my bill comes right on time every month - we should be able to see what we are paying for

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Can't view my bill

I'm trying to view my bill on the website and i get "A rendering error occurred: Cannot read properties of undefined (reading 'isCombinedState')." please bring this to the attention of your developers and fix it.

Question

Loose cable on ground

There is a very long loose Comcast cable lying on the ground and in a pond. It appears to run between two cable boxes behind a condo building. It is dangerous, a tripping hazard and will be damaged when lawn mowing starts. Address [Edited: "Personal Information"]

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Lost Diamond Status after Move and Told to Change Account Email

I am trying to recover my diamond status after moving and was told to change account IDs/Emails due to different region. I am trying to regain my Peacock Premium. I can see my diamond status on the xfinity site. But when i go to activate on rewards page it then says gold. How do i link all this to r

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It's disappointing that long-term, loyal customers need to pay $25 more each month for the exact same plan to other customers are getting at $40/month for 5 years! I have a prepaid mobile plan already for the year, so it's  of no benefit to get

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renewal

My internet plan is coming up for renewal (Connect More plan at 400 mbps). Online there is an internet offer for $40/month (300 mbps) with unlimited data, includes modem, price good for 5 years, with no contract. Just spoke with an xfinity rep who told me that the exact same plan would cost me $65/m

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Does not work. Has not worked and doesn’t look like it will ever work

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Peacock activation

I’ve tried for 2 years now to get it to activate. No luck. If someone actually gets it to work please let us know how.

Question

Thank you for confirming that you have tried those steps @user_scgqci. Are you experiencing this issue on any other apps or just Peacock? Are you accessing Peacock through a Xumo box as well or through a Smart TV? Have you also made sure the app is u

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For those having issues with Peacock's closed captions not going away even though the settings are off(on XUMO Box)

So I went over the Peacock app and pressed the three dots button on my remote (not sure if being over the app when hitting that button even makes a difference but it's what I did), I went to app settings/management and hit the "refresh" button for apps, where it says that if there's any updates for

Question

It happens after each episode. I have to turn on cc, then turn them back off for them to go away, and sometimes that doesn’t even work.

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For those having issues with Peacock's closed captions not going away even though the settings are off(on XUMO Box)

So I went over the Peacock app and pressed the three dots button on my remote (not sure if being over the app when hitting that button even makes a difference but it's what I did), I went to app settings/management and hit the "refresh" button for apps, where it says that if there's any updates for

Question

Good day user_isf1wk 👋 Right away I want to thank you for the many years you'd been with the Xfinity family as well as congratulate you on your upcoming delivery! Handing a big move on top of a pregnancy I imagine has your hands completely full for

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Fee reversal

I am writing to formally express my frustration and disappointment regarding a recent charge on my account for “unreturned equipment” in the amount of $120 for a Peacock box. I have been a loyal Xfinity customer for both internet and mobile services for several years and have always paid my bills on

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Yes, I already tried those steps 3-4 times and I’m still having the issues.

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For those having issues with Peacock's closed captions not going away even though the settings are off(on XUMO Box)

So I went over the Peacock app and pressed the three dots button on my remote (not sure if being over the app when hitting that button even makes a difference but it's what I did), I went to app settings/management and hit the "refresh" button for apps, where it says that if there's any updates for

Question

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