Xfinity Community Forum

What does the Yahoo Migration e-mail look like? Is this site a scam?

What does the Yahoo migration message look like? I received an e-mail that has an imbedded link to https://xfinity-auth-secure.netlify.app which looks suspicious to me. Could someone confirm that this is not a valid message? Thank you

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Email

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Change sim

Hello I have a sim the store provided and need to change my phone Sim card to this device

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Devices

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Customer for 20 years not feeling Valued

I've been a customer for 20 years with xfinity and the amount that my plan is costing is beginning to be too much to maintain especially when my neighbors moving in are paying 3x less on 5 year plans than what im paying.. After trying with calls and and chat here its hard to see me staying here long

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Billing

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Accepted Solution

I escalated this to "Executive Resolution" and received 12 months worth of payments credited to my account. That certainly is one way to prevent my card from being charged. I hope this helps others dealing with something similar.

KerahcazDe

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8 hours ago

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K

Charged for "free" promotion. Again.

Xfinity mobile is supposed to be free for the first 12 months, that's the promotion I signed up for. However, it requires autopay to be enabled, for something that is FREE. Ok, fine. So 2 months in it quietly charges my account like I wouldn't notice. I go to the Xfinity store and the guy's face tur

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Membership Benefits

In my Xfinity App under entertainment benefits I am not seeing the latest free movie that is being offered, Ms. Congeniality. Could I get a link to this or is it no longer being offered?

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Customer Service

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Please close email due to fraud - [Edited: "Personal Information"]

user_ey4qdx

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9 hours ago

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Close account due to fraud

Please delete ans close my Comcast email due to fraud [Edited: "Personal Information"]

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Close account due to fraud

Please delete ans close my Comcast email due to fraud [Edited: "Personal Information"]

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Customer Service

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user_tvabnu Bringg is one of the local shippers that does handel same day/overnight shipments for us. Did you place an order for equipment with us recently?

XfinityAmandaB

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9 hours ago

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Phishing Check

Hello! I received a text that says, “Your driver picked up your Xfinity order and is on their way to you. Track your delivery: [link that begins with c.bringg] I placed my order today and haven’t received any emails confirming shipment so I just want to make sure it isn’t a phishing threat before I

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Hello same thing happened to me I clicked the link ….

user_tvabnu

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9 hours ago

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Phishing Check

Hello! I received a text that says, “Your driver picked up your Xfinity order and is on their way to you. Track your delivery: [link that begins with c.bringg] I placed my order today and haven’t received any emails confirming shipment so I just want to make sure it isn’t a phishing threat before I

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Good evening, @user_5vo31e! We are glad you reached out about your internet connection. We are happy to further assist you and will get it working. I need some further information so I can best help. Are you seeing this error on the device yo

XfinityRay

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10 hours ago

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Internet connection

im trying to connect my internet and its saying error 009

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Internet connection

im trying to connect my internet and its saying error 009

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Your Home Network

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Hi there, @erictroy! I am glad to further help with getting SNY working on your Apple devices once again. We appreciate all the details you provided and want to get to the bottom of this. I checked but do not see this as a known issue being worked on

XfinityRay

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10 hours ago

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SNY channel not streaming on Xfinity Stream App running on any apple device

All day I was unable to stream SNY channel on the Xfinity Stream app on any of my Apple devices. Apple TV, IPhone or IPad. I was on with support for close to an hour and they were unable resolve issue. Still unable to get that station. Only happening on apple devices. I am able to stream on an Amazo

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sent u a private message

Liverpoolfanster

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10 hours ago

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issues with the last 2 membership freebie movies not showing up after i claimed them

I claimed the freebies for the movies game night and miss congeniality. so far neither have shown up in the purchases section of the Xfinity steam app or website. so don't know what is going on. my understanding is that after you claim it they should show up in the purchase section within a few hour

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Good evening user_chmgqp! I appreciate you stopping by, and you're in the best place for help with your new cable box setup 👍 When plugging in your new box, you should be prompted with on-screen instructions to seamlessly get things activated. Can y

XfinitySeth

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10 hours ago

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TV not working

Trying to connect new vox

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TV not working

Trying to connect new vox

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X1

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@Liverpoolfanster, Thank you for letting us know, we appreciate it! If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than

XfinityChelseaB

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11 hours ago

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issues with the last 2 membership freebie movies not showing up after i claimed them

I claimed the freebies for the movies game night and miss congeniality. so far neither have shown up in the purchases section of the Xfinity steam app or website. so don't know what is going on. my understanding is that after you claim it they should show up in the purchase section within a few hour

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user_bees, thank you for reaching out and creating a new post. I would need to go into a private chat so we can go over the details of your recent payments. I ask that you reach out privately, so we can cover the details of your account. You can star

XfinityVianney

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11 hours ago

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Need help Automatic payments reversed

Hello, I set up my new account with auto-payment, which processed on April 25 - but today I got notification that the payment got reversed. I paid the due amount immediately manually. There is no reason I see why the auto-payment got reversed - and needed a little help understanding what I can do to

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In that case lets dig deeper into your account to confirm we're not seeing any issues from our end. Please send us a direct chat message with your full name, the name listed on the account (if different), and the full service address associated with

XfinitySeth

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11 hours ago

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email sometimes, just deosnt work

My Comcast email sometimes just doesn't receive mail. I've had to go through Gmail or other mail sites for schooling and otherwise, since sometimes this is locked up tighter than Fort Knox for things that actually matter, while allowing an unending spew of spam to go through perfectly fine, but ther

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the game night movie i claimed last week and it not yet showed up and the miss congeniality freebie was 8 hours ago now

Liverpoolfanster

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11 hours ago

to the conversation:

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issues with the last 2 membership freebie movies not showing up after i claimed them

I claimed the freebies for the movies game night and miss congeniality. so far neither have shown up in the purchases section of the Xfinity steam app or website. so don't know what is going on. my understanding is that after you claim it they should show up in the purchase section within a few hour

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correct, or not receiving at all, I don't have the senders blocked or sent to junk or anything

user_hft7j1

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11 hours ago

to the conversation:

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email sometimes, just deosnt work

My Comcast email sometimes just doesn't receive mail. I've had to go through Gmail or other mail sites for schooling and otherwise, since sometimes this is locked up tighter than Fort Knox for things that actually matter, while allowing an unending spew of spam to go through perfectly fine, but ther

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