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Error I get is XRE-03130

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4K uhd channels say my TV not compatible

I have a 4K tv…streams in 4K…everything but when I try to access the “4K” channels it says my tv isn’t compatible. Anyone got any ideas? My X1 box is XG1v4-A

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Yes, I did try to migrate it in the beginning but I have been accessing my email other way through Xfinity. I just hope I will not have a problem in the future. I did bookmark in as you suggested. Thank you

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Not Good -> Comcast.net Email is Moving to Yahoo!

First the Comcast Email app was done away with. Then Xfinity got rid of the remote App. Now they are not even going to host and operate their own email service as it's being handed over to Yahoo!, a company that has heavily censored peoples' comments on their articles starting during Covid/Floyd rio

Question

It’s a Sony Bravia 75X850F

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4K uhd channels say my TV not compatible

I have a 4K tv…streams in 4K…everything but when I try to access the “4K” channels it says my tv isn’t compatible. Anyone got any ideas? My X1 box is XG1v4-A

Question

Xfinity Bill

Yes I would really like to know how I'm suppose to pay my bill on the 10th of the month if I don't get my bill until the 12th. I asked once before and I never got an answer.

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I am looking forward to hearing any info you have about what the store rep did or how they succeeded in reactivating your system. If you don't mind...ask them what exactly they did or asked for to get the one box working. I had a tech show up at my h

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Disappointed in cable card support being discontinued

I've been an Xfinity customer for about 11 years and was disappointed to learn today that the cable card in my TiVo Bolt is no longer supported. The rep said an X1 streaming box could be provided at no charge but then sent a proposed account notice that included a $15 setup fee and an overall increa

Question

Concern moved here to the Billing help section.

 commented 

4 hours ago

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bill doubled

My bill doubled suddenly and I'd like to see if there are promotions or anything I can use to lower it again. $93 is quite a lot for just wifi.

Question

@Kelseygh1 Thanks for updating your topic ! Be well !!

 replied 

4 hours ago

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Blinks orange and then blinks green then repeats

Hello. My modem started blinking orange and green lights last night. It’ll blink orange for a few minutes and then it’ll blink green for a few minutes and repeat. I took my modem to the Xfinity store to swap it out because I thought that might be the issue but this new modem is doing the same thing.

Question

user_qhbyuf Are you having this issue on any other devices also or no?   

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Not all DVR recordings appear available to stream on my iPad

Recently, even though I have re-synced the DVR I can only access for older recordings on my iPad

Question

Okay, thank you very much for that clarification. I can definitely get that feedback shared from our end. Can you send me a direct message with the full name and complete address for your service? To send a direct message [private message]:   &

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Xfinity technician Nick

I like to make another survey to appreciate Nick for helping me and my daughter out and fixing my Wi-Fi because I needed it for my schooling. he was so nice and really helpful

Question

Hello, gottchilds! Clearing cache and cookies is a great first step. Are you having this issue on just one device or are others impacted? What happens when you try using another web browser?  

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400 bad request on chrome

I keep getting this "400 Bad Request Request Header Or Cookie Too Large" error on Chrome. I have cleared the cache and cookies multiple times.

Question

Accepted Solution

I ended up having to have a tech come out to fix it. He was here for about 2.5 hours. He replaced all my outdoor wiring and mentioned something had gone bad in my drop line. Everything works great now. I don’t think there would have been anyway aroun

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Blinks orange and then blinks green then repeats

Hello. My modem started blinking orange and green lights last night. It’ll blink orange for a few minutes and then it’ll blink green for a few minutes and repeat. I took my modem to the Xfinity store to swap it out because I thought that might be the issue but this new modem is doing the same thing.

Question

@user_kwdbcu Thanks for adding a post to the community. We're happy to help get a new promotion to keep costs low. Send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the mess

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bill doubled

My bill doubled suddenly and I'd like to see if there are promotions or anything I can use to lower it again. $93 is quite a lot for just wifi.

Question

@XfinityJohnG​ no he came to my house and he transferred my service to my new address

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Xfinity technician Nick

I like to make another survey to appreciate Nick for helping me and my daughter out and fixing my Wi-Fi because I needed it for my schooling. he was so nice and really helpful

Question

bill doubled

My bill doubled suddenly and I'd like to see if there are promotions or anything I can use to lower it again. $93 is quite a lot for just wifi.

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That is awesome to hear. I will be very happy to share that feedback with the proper channels. Was that experience at a Xfinity service center or with an agent on the phone or online?

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Xfinity technician Nick

I like to make another survey to appreciate Nick for helping me and my daughter out and fixing my Wi-Fi because I needed it for my schooling. he was so nice and really helpful

Question

No picture

Oops unfortunately this feature is not working. Our engineers are hard at work to resolve this problem. Error message across my screen. I can hear the station but no picture

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@user_4wo4ej Thanks for adding your own post about this. We appreciate it and can help. Send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at the top

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People Can't Hear Me

Often, on my home phone, halfway through the call people can't hear me, but I can hear them. I bought a new phone thinking that was the problem but it was not. I have seen other people on this forum with the same problem but I don't see any solutions. Help?

Question

@kiki.060218 Did you qualify for Internet Essentials?  One of the qualifications is that you aren't supposed to have internet for 90 days.  Was that the case when you signed up?

 commented 

4 hours ago

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Xfinity charging me $300 a month we were supposed to get a lot better deal we cannot afford this

We were promised a lot cheaper internet then it just kept going up and going up and now it's going to be $310 to turn it back on and we were supposed to get internet for a ridiculously cheap price because we're on EBT we have an elderly family member that lives in the home and school children need i

Question

Xfinity technician Nick

I like to make another survey to appreciate Nick for helping me and my daughter out and fixing my Wi-Fi because I needed it for my schooling. he was so nice and really helpful

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Humble request

I like to appreciate Nick for helping me out and being such a good person and fixing my wifi he’s get a 10/10 ⭐️

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