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@user_6xlp6w Once again, Comcast has done the impossible by making a bad email experience worse. I followed the link to begin the migration to yahoo.com which first asks for my login credentials. The password field is filled, then the screen
Cannot access new Yahoo Comcast email oneither Mail or Outlook
Since migrating Xfinity Comcast account to Yahoo on October 13 I am unable to access my Comcast email IMAP accounts on either Mail or Outlook. I have enabled third party app permissions and app specific passwords. Yahoo and Apple support have concluded that Xfinity has not changed server settings. T
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kidsjustineThat is not at all the experience we want any customer to have when trying to get support. We can help gather additional details on the support agents in question to make sure this feedback is passed along appropriately to ensure other cus
Peacock Activation and Customer Service
I am a manager of my parents account to help them with their XFINITY. They signed up for a new plan in the end of October, which included Peacock premium for two years and had 90 days to activate. Due to the fact, they had a current subscription that was paid for that expired at the end of November.
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Thank you for reaching out to us @user_8ac5ac! This is far from the experience we want you to have. Could you please send our team a direct message with your full name and full address? Our team can most definitely assist! To send a "Direct Message"
How do I make a complaint?
Multiple calls have not resolved my issue. My personal info is on an account that doesn’t belong to me. I just want it off! They won’t remove it. So frustrated!
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No this did not work the print Label button is grayed out meaning it’s disabled.
Print Label button not working
I’m traded my iPhone 14 in for a 17 Pro and the “Print My Label” button is grayed out, preventing me from being able to ship it. Please help!
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Hey @user_j6qw13r, Thank you for visiting our official Xfinity Forums Community support page. Please note that sending unsolicited private messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Pub
Next Gen Internet
I would like to send a direct message in order to check if my address has next gen upload speeds. Thanks.
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I got is resolved but I truly hope that maybe xfinity could one day address its issues with customer service and the fact that some agents seem to know what to do to fix a problem while others have no idea. How does a tier 1 tech support know but a t
Peacock Activation and Customer Service
I am a manager of my parents account to help them with their XFINITY. They signed up for a new plan in the end of October, which included Peacock premium for two years and had 90 days to activate. Due to the fact, they had a current subscription that was paid for that expired at the end of November.
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Still happening, and with more frequency. It has now spread to Fox Business (which I was watching as an alternative) and Big Ten Network.
CNBC sound drops
Multiple platforms (iPhone, laptop, TV). CNBC sound will drop out for a few seconds intermittently, consistently at end of commercials. Have seen other similar, earlier threads but the issue persists.
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Greetings, @user_lbl6wy! Thank you for reaching out about your service. We are happy to further help and want your service to work flawlessly. I understand how that would be frustrating to keep going through. We will get to the bottom of this. Are yo
How do I speak to an agent without being on the phone for four hours? My internet is constantly cutting out, every day.
This is quite possibly the worst customer service experience I've ever had. I know it's a common issue because I've seen many, many forum posts on it. My internet cuts out for like 10 seconds, at least twice a day. Random times of day. New equipment, I've only had this service for like 3 months AND
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Xfinity wifi support
Can you please activate my wifi box, I can not access the app.
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Customer Service
Next Gen Internet
I would like to send a direct message in order to check if my address has next gen upload speeds. Thanks.
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Your Home Network
I continue to have the same problem. Emails don't arrive to comcast.net address after trying to send emails from Gmail. When I try to send an email through a Comcast.net address I get a popup that requests I use another email address to send w
IMAP issues with Comcast since Nov 9th
On Nov 9th, all of my devices quit syncing with Comcast. I use WIndows Outlook 2024 pro and my iphone and Ipad. The error I get on my PC is "we couldn't connect to the incoming (IMAP) server. None of the authentication methods supported by Outlook are supported by your server" I also received a secu
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JoNo19X - Thank you for reporting this issue. I'd like to assist with troubleshooting steps. If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into t
iphone
i'm trying to watch a program on CBS, and when I click on the CBS icon,, I get a fatal error that says, you've reached the maximum # of streams allowed with your subscription. To view this video, close the other videos you're watching and try again. I am NOT watching anything else when I try to do t
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Hello @user_06a1m5 sorry to hear you're having trouble, here are two ways to print your label: 1st way: Select Device tab - From the Devices page, select Trade-In detail for the device associated with the TIP order. - You will see the
Print Label button not working
I’m traded my iPhone 14 in for a 17 Pro and the “Print My Label” button is grayed out, preventing me from being able to ship it. Please help!
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@user_wtrcbc i have the xfinity xfi box it doesnt have FEtv or me tv toons or pluse how can i upgrade to get this really want me tv toons
METV Toons in Washington DC
I really enjoy METV Toons using my OTA antenna but there are quite a few shows that come on during off hours. Is there any plans to add this channel to our lineup so I can utilize my DVR to record the shows I cant catch live? Thanks
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How do I speak to an agent without being on the phone for four hours? My internet is constantly cutting out, every day.
This is quite possibly the worst customer service experience I've ever had. I know it's a common issue because I've seen many, many forum posts on it. My internet cuts out for like 10 seconds, at least twice a day. Random times of day. New equipment, I've only had this service for like 3 months AND
Question
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Customer Service
Good afternoon @whatnamesrleft, and thank you for reaching out on our forums with your app and billing concerns, we appreciate it. To confirm, is your app up to date? With regards to your bill due date concerns, please be aware that to be eligible to
Where do I go to to shut off certain app notifications?
I got a bill due reminder notification, through this app. Not through email or text. That rubbed me the wrong way, and then to rub the salt in, when I went to open the app I got hit with "Looks like you need to update this app"....Mind you the bill due reminder notification push worked just fine on
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Thanks for posting on our Community Forums, VWolfe. We'd be happy to check what's going on with the Smartphone reward. Could you please send our team a Direct Message with your name and service address? Our team can take a further look. To sen
xfinity rewards
The Xfinity Mobile Shop shows a $300 off smartphone reward for Platinum members. But I cannot find that reward when I go into My Rewards page. How do I find it.
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I would not upgrade my service today with Xfinity on the spot and I was calling about something else that did not get addressed despite numerous asks so they rebooted my internet on purpose. So funny and passive aggressive but annoying at the same ti
user_8ac5ac
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How do I make a complaint?
Multiple calls have not resolved my issue. My personal info is on an account that doesn’t belong to me. I just want it off! They won’t remove it. So frustrated!
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