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My pleasure @XfinityPaula !

 replied 

2 hours ago

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pay my bill

whats a good number to talk to a agent

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Set Up Auto Pay

How do I Set Up Auto Pay for my Monthly Internet Bill?

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12

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User a91001  Is the same Hacker as oc_37e5

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Hacker on my computer

user_oc37e5 Is a Hacker. He is using my email to scam people and to hack their accounts. I want his accounts shut down

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Negative everything else has been ok

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1

It appears the buffering happens only on HBO Max. I am having the same issue as everyone else! Frustrating does not cover it!

HBO BUFFERING NIGHTMARE IS DRIVING US CRAZY! Buffers every minute, or just stops and kicks us out of the app all together!

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Internet and mobile. No landline

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Transfer phone lines

I just joined xfinity. We have to transfer our phone lines. Is that something we can do over the phone or do we need to go in person?

Question

Moving requires a technician to come set it up, and it’s a week long wait.

I scheduled a move for June 29th and I was expected that I will be able to move modem and connect it in a new place and it will work. but instead the site proposed me to pick a date for a technician to come and the earliest available date was July 6th. Is this really a requirement for a technician t

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10

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Hacker on my computer

user_oc37e5 Is a Hacker. He is using my email to scam people and to hack their accounts. I want his accounts shut down

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14

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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

 commented 

2 hours ago

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Cancel Xfinity Home Security

I want to cancel Xfinity Home Security. My dashboard/hub is completely dead, and after spending 3.5 hours in various ways trying to get Xfinity to replace it (apparently no one can simply send me replacement equipment), including Xfinity not showing up for the appointment, I am giving up. I have spe

Question

Uh-oh, thanks for letting us know, user_aj1300. Here are the detailed steps to direct message us:  • Click "Sign In" if necessary • Click the "Direct Message” (upper right corner of this page) • Click the “St

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My bill went up 50 dollars in a month with no warning

I was paying 45 dollars a month and suddenly it pulled 96 dollars. I can't get ahold of anyone to figure out why, if it's going to be treated like this I'll just switch providers

Question

Are you currently experiencing issues with any other apps using the XG1?

 to the conversation: 

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It appears the buffering happens only on HBO Max. I am having the same issue as everyone else! Frustrating does not cover it!

HBO BUFFERING NIGHTMARE IS DRIVING US CRAZY! Buffers every minute, or just stops and kicks us out of the app all together!

Question

Oh no, thank you for reaching out. Have you checked to see if there is an issue with the outlet your gateway is plugged into?

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My service is out

The service was out yesterday. This was restored at 4:30 this morning. It is not working in my home. I have unplugged everything and no service. There is no light on your box

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