Xfinity Community Forum

Hey @user_jziamr, Thank you for visiting our official Xfinity Forums Community support page. Do you need assistance with your Xfinity Email? We recommend visiting our 'Xfinity Email — General email FAQs' support page for a general overview.

XfinityDemitrius

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6 hours ago

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Xfinity email

My emails are not showing up in the inbox

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Hello user_986vze, thank you for reaching out here in our Xfinity Community forum. We appreciate you and your time. I am happy to assist you. We do not have a printable channel lineup for your particular plan. You should be able to access the channel

XfinityJeffB

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6 hours ago

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Printable Channel line up by plan with channel numbers AND network name

I'm looking for a printable Xfinity channel line up by plan, that include both the channel# and the network name. Is there such a thing? I don't want to print 30 pages of channels I don't have! Thanks

Question

Thank you for the update and for giving that a try! If your email password was updated or required a reset recently, Apple Mail may still have been using the old one in the outgoing settings. If you run into any issues again please let us know!

XfinityEva

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6 hours ago

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Can't send comcast.net email from my Apple Mail app.

I've been using my comcast.net email address for years on my iPhone and Macbook Air, but for some reason about 2 weeks ago, I could no longer send emails. I still receive them, but if I want to send an email I have to log into the Xfinity Web email web server and send it. I did discontinue my Xfinit

Question

Im having the same issues 😕

Erzulie

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6 hours ago

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Paramount+ freezes then tells me to try again later

Paramount+ runs for a bit and tries to buffer, then freezes and tells me to try again later. Any suggestions to try resetting my modem as a fix are [Edited: "Language"] as I get Paramount+, like so many others, via the X1 cable box... those 2 devices aren't connected. Cable comes in, goes to a split

Question

Paramount plus

It reboots every so often I can watch much. Example watching Divorce sisters took over and hour to watch. It completely kicks out app and reboots. Very frustrating paying for a service you can't even enjoy 😒

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Xfinity Stream App

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user_jmow3f Hello, I am sorry multiple accounts were opened. To start have submitted a form to report fraud? Here is s link where it can be done https://www.xfinity.com/idtheftclaimform.

XfinityVictor

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6 hours ago

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Xfinity fraudulently charged me !!!!!

I moved in April 2025. I specifically canceled the internet service at that property, and established new service a year ago….I even did a chat months ago to confirm that I was not being charged for internet at that address. I had to put a new phone on my plan, and went in to the Xfinity store today

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Well, I was getting ready to do that and went to Internet Accounts on my Mac and clicked on "Comcast" and it prompted me to enter my password, which I did...and verifying my account, I tried to send an email from my Mac and it worked. And then witho

user_3sv4y8

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6 hours ago

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Can't send comcast.net email from my Apple Mail app.

I've been using my comcast.net email address for years on my iPhone and Macbook Air, but for some reason about 2 weeks ago, I could no longer send emails. I still receive them, but if I want to send an email I have to log into the Xfinity Web email web server and send it. I did discontinue my Xfinit

Question

Thank you for posting on our community forums, user_22p572. We'd be happy to investigate. We need to check the Peacock codes and entitlements on our end. Let's move this to a private message for further assistance. Could you please send our team a Di

XfinityDilary

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6 hours ago

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Peacock Premium Benefit Not Showing in Activated Subscriptions – Platinum Member

Hello Xfinity Support, I am a Platinum Xfinity Rewards member and have redeemed my free Peacock Premium benefit, however it is not appearing in my activated subscriptions and I am still being prompted to pay for a subscription when accessing Peacock. I have already completed the redemption process t

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Peacock Premium Benefit Not Showing in Activated Subscriptions – Platinum Member

Hello Xfinity Support, I am a Platinum Xfinity Rewards member and have redeemed my free Peacock Premium benefit, however it is not appearing in my activated subscriptions and I am still being prompted to pay for a subscription when accessing Peacock. I have already completed the redemption process t

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Customer Service

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Xfinity fraudulently charged me !!!!!

I moved in April 2025. I specifically canceled the internet service at that property, and established new service a year ago….I even did a chat months ago to confirm that I was not being charged for internet at that address. I had to put a new phone on my plan, and went in to the Xfinity store today

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Billing

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@chume Thanks for reaching out to us regarding your spam concerns. I do apologize for any inconvenience this may have caused you, and I would be more than happy to assist you today. I just needed some clarification. Is this for email or voice service

XfinityCarolyn

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7 hours ago

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increased spam in inbox

crazy increase in spam last week or so! from rare to many. all clearly spam. I keep marking as spam but tedious. is there a way to increase sensitivity of the spam filter? I have spam filter enabled, but dont see any settings to change..... ugh

Question

Hi there @user_3sv4y8 I'm not sure if you had a chance to check the previous message (through direct message) but we recommended removing and re‑adding the account in Apple Mail, as that often refreshes the connection.Please let me know if that helps

XfinityEva

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7 hours ago

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Can't send comcast.net email from my Apple Mail app.

I've been using my comcast.net email address for years on my iPhone and Macbook Air, but for some reason about 2 weeks ago, I could no longer send emails. I still receive them, but if I want to send an email I have to log into the Xfinity Web email web server and send it. I did discontinue my Xfinit

Question

user_yp98z4 Thank you for stopping in for help with how to access your Xfinity email. The direct page to log in can be found here.

XfinityAmandaB

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7 hours ago

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How do I access my email?

Where does my email show.?

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user_2SSVezi Hello, are you still having routing issues to your game server?

XfinityVictor

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7 hours ago

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High Latency and Transatlantic Routing Issue to Game Server (Albion Online)

Hello everyone, I am experiencing severe latency spikes and connection drops while trying to connect to a specific game server (live01-win-01.dc02.albion.zone). I ran a traceroute and noticed that my traffic is taking a massive detour and failing at the destination. For context, I am on the Internet

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How do I access my email?

Where does my email show.?

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Email

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Hello @user_uwkk03 I do hate to hear about the issues you are having at this time. I will be more than happy to help you with your concerns. To begin, would you mind sending me your name and the address to your account in a Direct message? To send

XfinityDuron

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7 hours ago

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Connect new phone

I bought a new phone and cannot connect my SIM card to the new phone it says I have no network

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Thank you for reaching out here. I am sorry to hear you are running into that issue with paying that bill. Do you have a Comcast email address attached to your account?

XfinityJohnG

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7 hours ago

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Unable to load payments page on Xfinity - keeps giving error (something went wrong)

Unable to load payments page on Xfinity - keeps giving error (something went wrong) "Looks like something went wrong Please reload the page and try again" Tried diff browsers, computers, diff times of day , diff links, nothing works, its done by comcast at server end, they need to fix the issue

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So I still haven't gotten a resolution to not being able to send emails from a third party app (Apple Mail) using my comcast.net account. But according to this article in an Xfinity article discussing usage of comcast.net emails after disconnecting

user_3sv4y8

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7 hours ago

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Can't send comcast.net email from my Apple Mail app.

I've been using my comcast.net email address for years on my iPhone and Macbook Air, but for some reason about 2 weeks ago, I could no longer send emails. I still receive them, but if I want to send an email I have to log into the Xfinity Web email web server and send it. I did discontinue my Xfinit

Question

Howdy Compucruiser, and thanks for dropping by with your question about your Xfinity Home console 👍 I can understand how the hourly beep would be a little concerning, but you're in the right place for help!The hourly beep from your security console

XfinitySeth

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7 hours ago

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Security console beeps

Console beeps once every hour at :36 minutes. No errors or messages. Why?

Question

Hello user_jrzx64 thank you so much for taking the time out of your day and reaching out here via our Xfinity Forums. Having to deal with any account issue while recovering from an injury would be especially frustrating. While you haven't detailed sp

XfinityAlfonso

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7 hours ago

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Urgently need to make complaint

I urgently need to make a complaint. I’ve called the escalation line twice and been talked to really unprofessionally and hung up on. I’ve been given a fake complaints email address by a team-member on the phone while trying to resolve my issue. I’ve spent 2.5 hours either on the phone or in person

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