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Need help asap no phone service I Was switching to Xfinity from Verizon and agent accidentally hung up on me
I cannot call out I could not get called in. I need to speak to somebody ASAP.
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Customer Service
Review
Lmao 🤣 🤣 Xfinity is something else. It won't even let me post a review. They say I have no TV but Bill me for it and I have 2 accounts. Mmmm? Something wrong here even when you send me a bill? Mmm ok?
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Channels and Programming
Service outage on the 4th of July
Service has been out and there are no updates. You cannot call anyone ~ email anyone ~ or get any information. It’s been out since 9am this morning. Your company and parent company are horrible and this is the last straw. I will be looking for another Internet/cable provider. You’re only interested
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Devices and Equipment
Outage estimates?
Lost internet several hours after big storm last night. The restoration time was originally 1:30-ish, then 2:30am, then 4:00pm, and now it’s “as soon as possible” can you figure out an accurate time estimate, or just admit you have no idea what you’re doing?
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Your Home Network
@user_93e789 Thanks for letting us know. Is it happening on all the TV's?
Getting error message: Upgrade failure. Please restart the application
Receiving this message when launching the Xfinity Stream App on all of my TVs. I have a mix of Samsung and LG TVs and am using the Firestick 4k+ for streaming. If I exit the error and launch again it will work, but the error returns next time I turn on the TV and launch. I have cleared data and cach
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Can’t connect 2.4 ghz device
I have an XB8 gateway and can’t connect a 2.4 GHz device. I’ve tried logging into the admin site but it does not allow me to rename any of the bands in order to split them.
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Your Home Network
@user_lsmgn4 My pleasure ! Be well !
NetGear CM3000 can not connect
I recently upgrade my plan to 1Gbps, and bought NetGear CM3000 MODEM according to the recommended device list, but it doesn't connect! Had to switch back to the old one. With CM3000, Xfinity App shows my device stays offline. However the solid white lights on the MODEM (see the attached picture) ind
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@user_vihygv thanks for taking the time to post on our Xfinity Community Forums page. Here is some information on Xfinity Internet and WiFi connection troubleshooting. Let me know if that helps.
I installed the Xfinity Gateway and now I cannot connect to the internet or see my Wi-Fi network on my phone
I installed the Xfinity gateway for Wi-Fi and now I cannot locate my network connection on my phone
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@user_e0et61 you can show your ignorance all you want. At the end of the day my problem is fixed with an update you’re not smart enough to install 🤣🤣🤣🤣
Getting error message: Upgrade failure. Please restart the application
Receiving this message when launching the Xfinity Stream App on all of my TVs. I have a mix of Samsung and LG TVs and am using the Firestick 4k+ for streaming. If I exit the error and launch again it will work, but the error returns next time I turn on the TV and launch. I have cleared data and cach
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user_ltkcel That is odd. Then, for the return, the store would have had to send it in to be graded, and once they verify there was no damage in the short time you had the device, the refund process, minus a restocking fee, is started. I can check int
Billing and refund
1. Would like a refund of 180.20 for a returned phone on may 28,2026 id number 4993387388221867264 because after several hours in the phone with your reps the advanced team told me to return the phone 2. Was told by Shane [Edited: Private information] Xfinity store we would get $ 400.00 each new dev
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Hello there @cwo4mann, it has been a couple of days since your post, just wanted to reach out to see if you are still having your IMAP issues at this time?
IMAP Settings Not Working
I use "Betterbird" which is a clone of "Thunderbird" on my Linux workstation. I have tried to set up my comcast IMAP account many times but it always fails. I can set up the POP account OK. My IMAP settings work on the web version of Xfinity eMail. I have attempted to use every possible setting list
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I'm with you! yahoo is the pits, there are no controls on retention.....yahoo assigns and that's it. I hate, hate, hate it. Xfinity obviously did not take their long time customers satisfaction into consideration. What the heck caused this decision?
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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Thank you for reaching out, @user_gax515 .I'd be happy to help with that. To determine whether your address is eligible for X10 service and to request a serviceability check or site survey, I'll need to gather some information and open a ticket for f
Gigabit X10
Hi, I was to see if my address is set up for X10. Can someone provide me with a serviceability check or site survey?
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Gigabit X10
Hi, I was to see if my address is set up for X10. Can someone provide me with a serviceability check or site survey?
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Customer Service
🤣😂😂🖕🏻🖕🏻🇺🇸🖕🏻🖕🏻🇺🇸🇺🇸🇺🇸
Getting error message: Upgrade failure. Please restart the application
Receiving this message when launching the Xfinity Stream App on all of my TVs. I have a mix of Samsung and LG TVs and am using the Firestick 4k+ for streaming. If I exit the error and launch again it will work, but the error returns next time I turn on the TV and launch. I have cleared data and cach
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Hello @cdreadus, were you able to try the link that @BruceW provided?
XfinityAbby
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10 hours ago
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Email access [Edited]
How to access my email [Title edited: "Personal Information"]
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