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@IleneC Thanks for adding a post to the community. Were you able to get help to port your number?
How to port existing Consolidated landline # to replace existing Xfinity voice #
I want to replace my existing Xfinity voice phone number with my existing landline phone number. Customer service keeps telling me to contact the "porting department" but they are unable to provide contact information. I can't find online any such department. How do I port my landline phone number t
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So I did nothing to my computer. No password change no settings changes. Outlook tells me it cannot sync and is asking for the imap password continuously and not reading my emails. I verified all of the settings were correct and even changed m
why does the IMAP account password pop up each time after I have already updated my email
Last night when I opened my email a box popped up for me to log in to IMap account. I don't even know what that means. I called comcast today and a technician helped me but my email is not right and the box is still popping up. WHAT IS THIS
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WiFi Pro Extender Battery
Hi, how do I purchase the WiFi Pro Extender battery. went to the store and they told me to use xfinity assistant. Entered the keyword “WiFi Pro Extender battery” and various combinations, but none got to the right answers! there was just no direct way to find out how I can buy the “WiFi Pro Extender
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Customer Service
PROPERTY DAMAGE BY XFINITY
I have an easement from xfinity on the front of my property. About a month and a half ago, contracts showed up unannounced and destroyed my front lawn, left hazardous ground level boxes opened that are still not safely secured and even left cables everywhere after work that I had to personally pick
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Guidelines
This is happening with most shows I watch on Paramount+... It's annoying, if I didn't like the shows I would get rid of it, this needs to be fixed whether through Xfinity or Paramount... Or give us a refund for the last 6 months...
Paramount Plus Error Message 3205
Getting this error when trying to watch a show in Paramount plus. It buffers and then gives us this error. Account is under [Edited: "Personal Information"]
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Samsung Z Fold 7 Activation Issue
Can anyone help, I have been trying since 12-24-25 to get my new Samsung Z Fold 7 1 TB storage activated with no luck. Have tried in store, Dover, DE, and they couldn't do it. Told to call *611. Have called 4 times and two issue tickets later and the phone is still not activated. Can anyone in the U
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Devices
thanks for the reply. I did go to yahoo and set up the email account but would have preferred to stay with Thunderbird.
new istall of Thunderbird problem
I got a new computer for Christmas. It has Windows 11 Pro OS. I would like to use Thunderbird as email client. The process lets me input user and password, the get to xfinity email login but then tells me Access Denied on the login server. What do I do next?
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Same issue with Lioness-Error code 3205 The problem has been present for over 6 months with no resolution after 4 calls. It is the only show I have a problem with. Please don't waste my time telling me to do the usual troubleshooting with cab
Paramount Plus Error Message 3205
Getting this error when trying to watch a show in Paramount plus. It buffers and then gives us this error. Account is under [Edited: "Personal Information"]
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user_1papap I love being able to use the Xfinity Stream app to enjoy my TV content and I want to make sure you can too. Thank you for troubleshooting the issue and letting me know what steps you've already completed. I'd like to work with you until w
Samsung TV app not working
Been having an issue the past month or so with the app attempting to reconnect while watching any channel on the Xfinity stream app on Samsung TV. Also an issue fast forwarding through commercials in recorded programs. Fast forwarding would actually jump backwards to the previous commercial block. B
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Hello. I'm glad that you were able to get a DM sent to us. From my understanding, the service order has to be placed for the port to be completed and the line released. Have we already created the plan change to remove the Voice service? May I have
porting xfinity landline to another carrier
My mother passed away and I want to port her landline voip from xfinity to another carrier, so I can keep the phone number for a bit longer. How do I do this? Her house is being sold and I need to end her xfinity service and was told the porting needs to happen before I end service.
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Comcast email not working on new iphone
I updated to a new iphone and now my email won't work on the phone and it says the server is not responding. I tried deleting and redoing the settings and still won't work. I don't really know what else to do to get it to work but its going on 4 or 5 days of error messages.
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Sign-In and Account Management
Hello, @user_p67eyz. Please visit this link to learn how to return your wifi extender if you're still eligible to do so https://www.xfinity.com/support/articles/return-exchange-xfi-pods.
Wifi extender return
I received a new wifi extender a few weeks ago. I am trying to return it. It does not appear in my equipment list. Thank you, John
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Hi there, @user_a6chkw ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to to get a ticket opened to address that low hanging line. Please be assured you
Report Hanging Line Not Associated with My Account
I noticed a hanging comcast line at a building and want to report it
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The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Report Hanging Line Not Associated with My Account
I noticed a hanging comcast line at a building and want to report it
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fanduel
Hello Support Team, I have been trying to authenticate the Fanduel app with my Xfinity account but the link for Xfinity button is not working on fanduel's website. I have reached out to Fanduel and they indicated that Xfinity needs to correct the link error. How do i escalate this issue to be resolv
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Xfinity Stream Website
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance.
technical support for migrating from xfinity emal to yahoo Outlook email
The conversion from Xfinity to Yahoo on Outlook is working on one of our computers. The other one (a newer one) however is having great difficulties making the transition. I followed the instructions to properly set up the Yahoo imap and smtp and I keep getting the message "We couldn't log on to the
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Hi user_aatxn6! Thanks for reaching out on our Xfinity Forum, letting us know you're also experiencing issues with IMAP and your Xfinity Email. Please know my team is here to support you. Just for troubleshooting purposes, are you able to log in to t
IMAP issues with Comcast since Nov 9th
On Nov 9th, all of my devices quit syncing with Comcast. I use WIndows Outlook 2024 pro and my iphone and Ipad. The error I get on my PC is "we couldn't connect to the incoming (IMAP) server. None of the authentication methods supported by Outlook are supported by your server" I also received a secu
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The only solution I found that works is factory resetting the modem.
My laptop cannot log into my wifi says it paused
A couple of laptops are paused, and cannot connect to my private network it says to go into xfinty app and unpause the device I open the xfinty app and it shows it on line and not paused. This is driving me crazy also. Next step is to cancel this ridiculous service, it claims it's the best but I fin
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Good evening @user_35yh8y, and thank you for reaching out on our Forums, we're sorry to hear about the frustrating experience trying to get a new shipping label for your trade in device, this definitely isn't how we want our customers to feel. Our te
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Phone trade-in shipping label
After a recommendation from a friend of going to Xfinity, it’s been the worst experience of my life. I have wasted eight hours of my time trying to get a new shipping label because the first one expired due to the label not being seen in my regular email. The only way I could find this shipping labe
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