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@user_0ojlte Can you try this link instead? connect.xfinity.com and let me know if you are able to access the web mail with that link?
How can you access email? I've tried the app and the 3rd party, and nothing has worked.
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user_0g1634 Sorry the wrong box was sent, but I sent a new direct message with some options to continue to assist you. Feel free to reply when you get a chance.
Error message something went wrong
Whenever I try to watch anything on Paramount + the program (any and all programs) stop after a few minutes with this error message : Error Something went wrong. Please try again later. I click the OK button and try again. I continue the program and a few minutes later the same message pops up. This
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user_a8rxjf Thank you for sharing the details. I understand how frustrating it is when email suddenly stops working on multiple iPhones and iPads, especially when nothing was changed. Below are the steps written in a clearer, more structured way to m
why does the IMAP account password pop up each time after I have already updated my email
Last night when I opened my email a box popped up for me to log in to IMap account. I don't even know what that means. I called comcast today and a technician helped me but my email is not right and the box is still popping up. WHAT IS THIS
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Hello, The issue is with Paramount + not Peacock. I had a very nice employee work with me over the phone for nearly an hour. She was able to boost the signal or something while we talked. It worked better while we were talking. The same problem is b
Error message something went wrong
Whenever I try to watch anything on Paramount + the program (any and all programs) stop after a few minutes with this error message : Error Something went wrong. Please try again later. I click the OK button and try again. I continue the program and a few minutes later the same message pops up. This
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user_5849kh are you able to share the make and model number of your TV and a few more details? Are you seeing a picture and the X1 menu on your Roku TV?
X1 box and remote will not pair with new Roku tv
I have tried everything. The tv doesn’t recognize x1 at all, can’t find channels or remote so I cannot control channels, input, on or off, and volume from x15 remote. It is a Roku tv
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Thanks for clarifying, @user_8s09x6. Please feel free to send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account. 👍To send a "Direct Message" to Xfinity
Recall of Debt
I am seeking assistance with an account balance referred to Eastern Account System. I would like to pay Xfinity directly and request a debt recall. Can an official employee help?
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@XfinityJustinM Yes, I believe the reporting is inaccurate because the balance is currently showing as active and payable directly on my official Xfinity account dashboard. Having both an active balance with the original creditor and a third-party c
Recall of Debt
I am seeking assistance with an account balance referred to Eastern Account System. I would like to pay Xfinity directly and request a debt recall. Can an official employee help?
Question
Takes me back to the above screenshot
How can you access email? I've tried the app and the 3rd party, and nothing has worked.
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That particular escalation is for instances of possible inaccurate reporting. Do you believe the collection is appearing incorrectly, @user_8s09x6?
Recall of Debt
I am seeking assistance with an account balance referred to Eastern Account System. I would like to pay Xfinity directly and request a debt recall. Can an official employee help?
Question
user_rcjqha Thank you for reaching out to us here with your concerns regarding your email migration to Yahoo. To stop spam emails in Yahoo Mail, actively mark unwanted messages as spam to train filters, unsubscribe from legitimate marketing emai
how to get away from yahoo I hate yahoo
I totally despise yahoo email! I did want to migrate but it was mandatory and I had not choice. I get so many ads but to get rid of them yahoo wants you to spend money for a plan to be add free? Ridiculous, The emails are hard to read and find. too much spam. Any suggestions on how to get away from
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TV is one of the lowest profit margin businesses out there. Comcast is just trying to avoid raising everyone's prices. Like you are seeing across the entire streaming ecosystem -- Netflix is just about to raise prices again, Prime Video just s
Scripps
I'd like to file a complaint regarding Scripps not renewing their contract with Comcast/Xfinity. It's not right that I have to subscribe to another streaming program to be able to watch ABC -Tampa, FL. I pay a total of $76.50 a month just for the Choice TV with Broadcast fees and additional fee for
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Why can’t I access ESPN Unlimited, I’m activated. Signed in. What’s the problem? ,
espn unlimited
I received an Xfinity email message informing me that ESPN Unlimited is now included in my plan, at no charge. Wonderful, however... I've been paying extra for a Sports Entertainment Package, which includes all the ESPN channels in the ESPN Unlimited package, plus NFL.com, Tennis Channel, and a few
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@XfinityJustinM Thank you for the reply. I understand the standard process is to mark the account as 'Satisfied Charged Off,' but I am requesting a formal debt recall rather than a status update. Since I am paying Xfinity directly, and EAS does no
Recall of Debt
I am seeking assistance with an account balance referred to Eastern Account System. I would like to pay Xfinity directly and request a debt recall. Can an official employee help?
Question
Greetings @user_838o2u, credits will automatically be applied to customers bills who lost programming due to the E.W. Scripps contract expiration and who also pay an itemized broadcast TV fee. Eligible customers will receive a credit on May 1st or on
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Thank you for the reply. I understand the standard process is to mark the account as 'Satisfied Charged Off,' but I am requesting a formal debt recall rather than a status update. Since I am paying Xfinity directly, and EAS does not own this debt, Xf
Recall of Debt
I am seeking assistance with an account balance referred to Eastern Account System. I would like to pay Xfinity directly and request a debt recall. Can an official employee help?
Question
@user_vfnp4w When checking for service interruptions online are you seeing them reported in the area? If not there may be some troubleshooting we can do to help. https://www.xfinity.com/support/articles/check-service-outage
Constant small outages
Has anyone has problems with constant small, and occasionaly 1-3 hour long outages? Along with repeated customer service experiences where they keep doing the same thing and it never resolves the problem? I suspect the problem in in our area, not our specific property. 22 month and a tech is going t
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Hello @user_1urfja, Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
user_nfxvcu I appreciate you posting on our Community Forums and am sorry to hear that you're having trouble with your internet. Have you taken any steps to troubleshoot the issue? I would recommend starting with the automatic troubleshooting and dia
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My wifi not working
Light flashing yellow
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