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user_638qn9 thank you for using the Xfinity Community Forums page to reach out. Have you already followed up with Amazon regarding the TV by chance?
No ABC, CBS, FOX, NBC
I’ve not had access to major channels. ABC CBS FOX NBC. This happened several weeks ago. Had this problem before and clearing the data and cache worked. It doesn’t work anymore. I’ve uninstalled the app, reset my fire stick, reinstalled the Stream app. No avail. That’s my main draw to this package.
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Adam Sheffield died account must be canceled asap
Address 1103 29th st Anacortes Wa 98221
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Customer Service
Greetings, user_v2j3qt! Thanks for providing your feedback. We never wish for you to feel this way. If you are still experiencing an issue with this. Please let me know as we would love the opportunity to assist you.
Frequent password resets required
In 2026, Xfinity has required me to change my password 15 times!!!!!! There is absolutely no reason why this should be happening. I have two step authentication and no one else has access to my cell phone. It is with me at ALL times in my pocket. When I change it, it CANNOT be any password I have ev
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cancel service
Adam Sheffield Died, July 25th , no one lives in the billing residence at 2103 29th st Anacortes Wa 85221 This account should be canceled and all services attached to this account including phones.
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Customer Service
This is a problem that needs to be addressed plz! It is not possible to pay less than 9$ or 10$, unless you first pay at least 10$ (I have not tried 9$) -assuming the balance is more than 10$ I went on the chat with them about this, but not resolved.
Wont accept payments less than 9.00 and service disconnected for balance less than 9.00
System will not accept payment for less than 9.00 and disconnected service for balance less than 9.00
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Dispute on new Xfinity plan that was supposed to be activated 2 months back, has never activated and is currently denied
Hi Team, This is a formal grievance on the an agreed xfinity service plan which was discussed with an Xfinity chat representative on July 28, 2026 and agreed upon based on formal approval agreements on xfinity-provided links from his end, never got activated. The plan included an xfinity mobile serv
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Your Home Network
That's happened here for three days. It was working then suddenly stopped. Customer service only knows about home equipment. Unhelpful.
Public hotspot nearby not working
I am trying to connect to an Xfinity public hotspot but it is not connecting. The login page never pops and the little icon only spins forever and nothing happens. We are waiting to transfer our internet here to our new house and the meantime we were hoping to connect to two public hotspots that you
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ABC Channel 807 in Memphis
Why are the football on the Memphis ABC station being played in Spanish. Not whatI'm paying for. If it is not being broadcast in Spanish, then someone is stealing your cable. Kevin Mahaffy
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Customer Service
Xfinity stream shows a device streaming when it is not. I need it removed
Xfinity Stream shows “Family Room 2” under Devices Currently Streaming. Nobody is streaming, and the session remains after I stopped casting ESPN, closed the apps, powered off the TV, and rebooted my router. I cannot remove or stop Family Room 2. ESPN is now reporting maximum concurrent streams. I n
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Xfinity Stream Website
Thanks for reaching out! It sounds like hitting spam accidentally blocked that specific number inside your phone's texting app. Since the block is on your actual phone, the network is still sending the codes, but your phone is just intercepting and h
Unable to get verification emails on phone
By mistake hit spam on an incoming ID verification number sent to my phone. How do I repair? I am still able to receive via email but not by phone.
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Since it is happening through Outlook, I am wondering if it briefly gets bumped out of sync when the signal check occurs. Are you able to log in to your email directly through the Xfinity website, and see if the same issue happens?
Read Emails Becoming Unread After Xfinity Signal Check
Every now and then I go into the Xfinity screen on my tv, go to 'tools', then cursor down to 'Comcast Labs', then select "Check Signal Strength". Now remember, this on my television. Sometime later I'll check my laptop and do a random check of my email inbox (through Comcast). For the last 4-6 weeks
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user_9vp9c6 - It's important to us that you have a great connection on every device, in every room of your home, and we appreciate the opportunity to help. To better understand what's happening and ensure you're getting the most out of your Xfinity I
Change the internet box
Since you changed the internet Box I don’t get contacted when I am in another room
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How do I long into my new account
Every time I log into Xfinity it takes me to my old address. I can’t access my new account for my new address
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Sign-In and Account Management
I'm also in Nashville and it has improved since the first two games. It was stalling about every 15 seconds to 30 seconds and that has stopped. For me right now the sound is very muffled and the picture just does not look high quality except for clos
Scripps Sports Poor Unwatchable Broadcast
Scripps Sports broadcast for Nashville Predators on channel 1028 is absolutely awful, unwatchable, skipping and stuttering.
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Plant extension request — 53 Maple Hill Lane, Harpers Ferry, WV
I need a serviceability survey and plant-extension / construction ticket. This is not a regular install. Service address: 53 Maple Hill Lane Harpers Ferry, WV 25425 Xfinity plant is already nearby. The closest working service is four houses away across the street at: 57 KIDWILER RD HARPERS FERRY, WV
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Customer Service
User7462828 - Our team can help right here! Please send us a Direct Message. On a Desktop: Make sure you’re logged into the forums.Click the Direct Message icon in the top-right corner of the page.Click the New Conversation icon to start a mess
Cancel service due to moving overseas
Hello, I need to cancel my Xfinity service since I moved overseas to Australia.
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It looks like a response from @XfinityDemitrius was provided on July 21, 2026. We truly apologize that this message was missed @user_u0ol13!
Bill paying. Mailing address to send my payment for internet/TV bill? I'm in Boston area
Willing to pay online with credit card but I do not want Xfinity to store my credit card info. Bill interface now requires I allow Xfinity/Comcast to store my credit card info. I won't do it. Given frequent privacy breaches, this is unacceptable to me. The mailing address for payment is also not ava
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Hi user_eed6qo, thanks for reaching out here on the community forums! I'm sorry to hear that you're running into issues watching on demand content. To get a better idea of what's occurring, can you tell us if this is happening on more than one device
XfinitySean
commented
7 hours ago
to the conversation:
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0
On demand not working
Error message xre-03092
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