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Bill now over $300 per month. This can not be normal!! What's happening with Xfinity's pricing?
Hi. We have been loyal customers with no breaks in service since the 1980's. I have Hallmark Plus as my only added subscription. I have an internet that I pay very high costs for each month that downloads at speeds of 25 to up to 34 Mbps. I have been charged for high speed internet for the last seve
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Billing
I can certainly bring this feedback forward for you.
Mobile Number
It's been happening for awhile, but lately it's getting more and more onerous. For the past three days, it's EVERY. SINGLE. TIME. I. LOG. IN. Instead of taking me to my account or email, it takes me to a screen demanding me put in my mobile number. I DO NOT HAVE A CELL PHONE. I HAVE NEVER HAD A CELL
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@user_cuar5y Yeah, well, I called Verizon and asked them if that would be an issue there as well, and the dood on the phone wouldn't give me a straight answer, so I'm guessing that means the answer is "Oh yes, we too will harass you often and in myr
Mobile Number
It's been happening for awhile, but lately it's getting more and more onerous. For the past three days, it's EVERY. SINGLE. TIME. I. LOG. IN. Instead of taking me to my account or email, it takes me to a screen demanding me put in my mobile number. I DO NOT HAVE A CELL PHONE. I HAVE NEVER HAD A CELL
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@Longeway5 Could you please explain how I try a VPN? Do a Google search for free VPN's and read about them.
Apple device email clients not working with comcast.net accounts
I've noticed over the past several days or even weeks that I could no longer send emails from either of my comcast.net accounts using Apple Mail on Mac. I've also had sporadic connection issues on iPhones and iPads. Today, every single Apple device I own is unable to connect to either of my comcast.
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That's great! I'm happy to hear that. Since you have me, did you have any other questions or concerns I can help with?
Customer service phone number
Need a live person bc I am stuck no WiFi at home and been turning off/n to troubleshoot and Xfinity chat is hung up and not responding
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Xfinity ain’t worth it. Go VERIZON!
Xumo Number buttons for Xfinity Stream App
Hello, I am hoping someone knowledgeable can answer this question for me. Once I am in the Xfinity Stream App using the Xumo Stream Box, can the number buttons be used to find and select the different channels, that is, channel 702, etc.? I have a Roku streaming device using the Xfinity Stream App,
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Thank you for responding! I finally got through with a live agent and was able to help me - total reset of modem signals.
Customer service phone number
Need a live person bc I am stuck no WiFi at home and been turning off/n to troubleshoot and Xfinity chat is hung up and not responding
Question
Xfinity ain’t worth it. Go VERIZON!
Xumo Number buttons for Xfinity Stream App
Hello, I am hoping someone knowledgeable can answer this question for me. Once I am in the Xfinity Stream App using the Xumo Stream Box, can the number buttons be used to find and select the different channels, that is, channel 702, etc.? I have a Roku streaming device using the Xfinity Stream App,
Question
Xfinity ain’t worth it. Go VERIZON!
Will comcast force us to transition to yahoo email?
I transitioned one of my family's comcast email accounts to yahoo and , after much needless pain , got it to work. Sort of. Between ads, what appears to be messages in a text box on the yahoo webmail page from a reputed phishing site , and MOST IMPORTANTLY an aggressive spam filter that CANNOT BE SH
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user_2qzv2f Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Sup
How long does 'network upgrade' take?
For 4 days now I've been notified that my internet will be down the following day because xfinity is updating/upgrading the network. I'm always told that work is anticipated to be done within the day but obviously that is not the case. Can anyone give me an estimate on how many days a network update
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Hello @user_spv644, thank you for creating a post on our Xfinity Forums Community page! We truly hate to see you go! If you’re moving, we want to make the process as easy as possible. Here’s a helpful article that walks through the impor
internet service cancellation
I want to cancel my current wifi service because of moving out, but I didn't find where to do so
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Xfinity ain’t worth it. Go VERIZON!
Canceling early termination fee with miltary ordeds
I have contacted support 6 times with no help. When I canceled my service they did not say there was a cancellation fee or I was under contract. I have military orders I can send in to wave the fees. I have moved to an area that does not have Xfinity services. I am requesting the fee cancellation si
Question
Xfinity ain’t worth it. Go VERIZON!
Will comcast force us to transition to yahoo email?
I transitioned one of my family's comcast email accounts to yahoo and , after much needless pain , got it to work. Sort of. Between ads, what appears to be messages in a text box on the yahoo webmail page from a reputed phishing site , and MOST IMPORTANTLY an aggressive spam filter that CANNOT BE SH
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Hello @Summerhill27, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. We will need to pull up your account to see what's going on and if we can help in anyway possible. If you co
Canceling early termination fee with miltary ordeds
I have contacted support 6 times with no help. When I canceled my service they did not say there was a cancellation fee or I was under contract. I have military orders I can send in to wave the fees. I have moved to an area that does not have Xfinity services. I am requesting the fee cancellation si
Question
Xfinity ain’t worth it. Go VERIZON!
Will comcast force us to transition to yahoo email?
I transitioned one of my family's comcast email accounts to yahoo and , after much needless pain , got it to work. Sort of. Between ads, what appears to be messages in a text box on the yahoo webmail page from a reputed phishing site , and MOST IMPORTANTLY an aggressive spam filter that CANNOT BE SH
Question
Hello user_giidl4, thank you for reaching out here in our Xfinity Community forum. I am a live person, and I am happy to help you. I see you are having Wi-Fi issues, is your network turning on and off, or your modem? Any power issues in your area cur
Customer service phone number
Need a live person bc I am stuck no WiFi at home and been turning off/n to troubleshoot and Xfinity chat is hung up and not responding
Question
Xfinity ain’t worth it. Go VERIZON!
TV Pixelation
Has a solution been found for the pixelation issue? I am in SE Denver and have had the problem subsequent to recent network enhancements. It occurs on HD live programs, but not on streaming apps. A new modem was installed in December. On March 4, I set up a new X1 TV box, including a new HDMI cable,
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@scooternh @XfinityDuron Thanks for checking :) If you're addressing me, I do find myself just a little confused. On the one hand I have been told by a comcast employee that I can stay on comcast email; on the other hand I've been told by a
Will comcast force us to transition to yahoo email?
I transitioned one of my family's comcast email accounts to yahoo and , after much needless pain , got it to work. Sort of. Between ads, what appears to be messages in a text box on the yahoo webmail page from a reputed phishing site , and MOST IMPORTANTLY an aggressive spam filter that CANNOT BE SH
Question

Xfinity ain’t worth it. Go VERIZON!
user_cuar5y
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7 hours ago
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Complaint about lack of contact methods
I'm writing to lodge a complaint about my experience dealing with Xfinity today. I received a scam email that appeared to be to the email I had registered with Xfinity from alerting me to a password change that I did not request. Naturally I was concerned and quickly changed the account details and
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