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Comcast Email is not working on Iphone
As of yesterday, I’ve had issues getting my Comcast email on my iPhone. I’ve insured that the third-party setting is enabled. I’ve updated my password appropriately and I’ve even deleted the account and try to add but now that I’m trying to add, I keep getting the message that the service not respon
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@KM1062 We are glad to hear that the issue has been resolved. My team is always here to help if you should need us in the future. Have a great night.
Paramount Plus Error "Something Went Wrong" just recently
Since the beginning of Feb 2026, we have been getting the following error when watching reruns of NCIS: New Orleans on Paramount Plus: The error appears after a long streaming delay, apparently up to 10 minutes into the episode, based on repeated experiments. (Ignoring the annoying delay that occurs
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Thank you for reaching out @user_r7dv5s! I personally would be frustrated if I continued to receive bills after being told multiple times that all services were canceled back in October. Since you’re still receiving final bill notifications af
Cancelled Service - Still Getting Bills
I cancelled ALL Xfinity services in October 2025. I kept getting charged for a couple of the mobile lines. I called and spoke to 3 different people. The last person I spoke with assured me my service was cancelled in October and I would be getting reimbursements for the additional charges. I did get
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Help
I keep getting messages. ""Network unavailable." Or, "Not registered on the network." I pay $200@ Month fir that?
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Accessibility
Xi6-A Ethernet connection
I cannot get the Ethernet port to connect at 1 G speed. It switches back to 100 Mb speed. I have done all the default checks like cables, routers, loose plugs etc. When I connect my laptop to the same router port It works fine at 1 G speed. I am wondering if the WiFi is interfering with the Ethernet
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Xfinity Stream Website
@user_ves3h3 Actually we do have a “smart tv” (a Roku) that works without a box Oh, I didn't realize that Roku sold smart TVs -- until I googled it and read the wikipage. My brief exposure to Roku was 15 or so years ago, when my son-in-law gave
Paramount Plus Error "Something Went Wrong" just recently
Since the beginning of Feb 2026, we have been getting the following error when watching reruns of NCIS: New Orleans on Paramount Plus: The error appears after a long streaming delay, apparently up to 10 minutes into the episode, based on repeated experiments. (Ignoring the annoying delay that occurs
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Thank you, @ajgilliam, for trying those steps—we appreciate you taking the time to do that and are happy to take a closer look. To get started, please send us a Direct Message with your full name and the service address associated with the acco
Peacock Streaming Activation Issues
Hello, I am trying to activate my peacock subscription through the link on the xfinity streaming site, however when entering an email on the peacock site it says that: "Your Xfinity account is already linked to another Peacock account" I can't find a way to unlink that other account to allow me to l
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Cancelled Service - Still Getting Bills
I cancelled ALL Xfinity services in October 2025. I kept getting charged for a couple of the mobile lines. I called and spoke to 3 different people. The last person I spoke with assured me my service was cancelled in October and I would be getting reimbursements for the additional charges. I did get
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Billing
https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email Making the link live [clickable].
Pop servers no longer showing folders
iPhone mail app no longer shows folders using Comcast account. Xfinity escalated tech support says it is an Apple problem since xfinity web mail shows folders. Apple support says that xfinity no longer supports pop or pop3 and you cannot switch to imax. Apple support says to use web mail until the u
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@user_l11fib I received a letter that someone created an alternate email address on my account. It was not me. Was this a snail mail letter or an email you got on your primary email address? No one can create an alternate email address on
someone created an alternate email
I received a letter that someone created an alternate email address on my account. It was not me.
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I tried using a new browser and private browsing and I am still prompted that my subscription requires activation. Upon following it to peacock I get the same error that the account is already linked. Hopefully we can force an unlink so I can just s
Peacock Streaming Activation Issues
Hello, I am trying to activate my peacock subscription through the link on the xfinity streaming site, however when entering an email on the peacock site it says that: "Your Xfinity account is already linked to another Peacock account" I can't find a way to unlink that other account to allow me to l
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@BrooklynCenter In my Comcast email I cannot compose, reply or forward emails. I can get emails no problem. I get the error “An error occurred inside the server which prevented it from fulfilling the request”. Comcast can't seem to assi
Can only receive emails
In my Comcast email I cannot compose, reply or forward emails. I can get emails no problem. I get the error “An error occurred inside the server which prevented it from fulfilling the request”. Comcast can't seem to assist me. I cleared my cache, tried incognito, a new browser, reset my password, di
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@user_d0v4pn Are you using a third party email app or webmail? If the former have you tried the latter?
Can not receive any xfinity emails while here in Mexico. I have never had that issue before.
I am currently in Mexico. I have three email addresses that are Comcast Xfinity related. I cannot get any emails or send out any emails without getting an error message and every second that I have to incorrect password. My passwords are all correct but it’s saying that the server is unsafe, I have
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@XfinityShawn @KM1062 We can help further on our end today. [....] initiate a Direct Message. Thanks for suggestion and the instructions. For some reason, I was unable to DM previously. Perhaps my mistake. At any rate, it is working now, and I d
Paramount Plus Error "Something Went Wrong" just recently
Since the beginning of Feb 2026, we have been getting the following error when watching reruns of NCIS: New Orleans on Paramount Plus: The error appears after a long streaming delay, apparently up to 10 minutes into the episode, based on repeated experiments. (Ignoring the annoying delay that occurs
Question
An error occurred inside the server which prevented it from fulfilling the request.
when trying to send an email I get the error - An error occurred inside the server which prevented it from fulfilling the request.
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@connie63 My email stopped working. I found out that Comcast is now using different servers. When did you last sign in to webmail? You need to sign in there at least every 90 days to keep your email account active.
Email Stopped Working [Edited]
My email stopped working. I found out that Comcast is now using different servers.
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@user_ks11js Going through steps to get my email , the ones I always do, does not get me to my email. https://connect.xfinity.com/appsuite <----- try here. If that doesn't work, post back here with more detail about your probl
I cannot get my Email. Can you help?
Going through steps to get my email , the ones I always do, does not get me to my email.
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user_g010zn Thank you so much for stopping in for help with these error messages. We are always happy to help. If I could get a little more information on what you are doing when you get the error, I would be able to better assist. Is this error popp
XfinityAmandaB
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Help
I keep getting messages. ""Network unavailable." Or, "Not registered on the network." I pay $200@ Month fir that?
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