I put in the wrong pin number several times and now it locked my carrier service account what is my PUK NUMBER

So i just downgraded my plan(new plan is lower speed) as the promo for my current plan ends on Saturday. However, as soon as i switched plans, the speed was downgraded right away. I thought i still had my current plan till Saturday before the new downgraded plan went into effect. I basically, got ch

Hello, I'm experiencing a new issue with the Xfinity Stream app on my Amazon Fire TV Stick. This setup previously worked without any problems, but local/location-dependent TV Go channels are now displaying a Location Services error asking me to enable location and select “High Accuracy or Battery Sa

I am requesting an immediate escalation regarding an unresolved service outage and a missed technician appointment. Our Comcast/Xfinity service has been out since Wednesday. We had a confirmed technician appointment yesterday between 5:00–7:00 p.m. We confirmed the appointment and subsequently recei

we called last week to remove the tv part of our plan and were told our new monthly bill would be much less but it still shows the same amount on the upcoming bill in the partial charges it says we removed $365 worth of services but it also says we added $350 but all we were supposed to do was remov

URGENT – Xfinity technician cut multiple building cables, including our electric entry system, and I have been told nobody will attend until Sunday I need urgent assistance from Xfinity regarding serious property damage caused by an Xfinity technician today. The technician attended my building to ru

I recently bought a plan for my home and I was told it would be delivered 2 biz days but it was delivered already and I am not in my new appartment yet it was left at the door what if its stolen

Do not believe anything customer service services to you. I canceled my mobile plan a month and a half ago, but they conveniently forgot to cancel it, and I was billed for an extra month that I did not want. now I found out that when I called to change my Internet plan two weeks ago that she lied ab

I am requesting an immediate escalation regarding an unresolved service outage and a missed technician appointment. Our Comcast/Xfinity service has been out since Wednesday. We had a confirmed technician appointment yesterday between 5:00–7:00 p.m. We confirmed the appointment and subsequently recei

The website appears to be not allowing me to pay my bills. I tried calling (unable to process, call back later it said), tried on mobile (Something went wrong, please try again later), and of course on the website for the past few days. I was not notified there would be an outage or whatever is goin

I want to dispute a debt of $117 I never get a debt with you I paid everything I don’t understand why you report me and affect my credit score if I paid everything delete this debt and get out of the collection report

MULTIPLE TIMES I CALLED XFINITY, MULTIPLE TIMES I TOLD THEM THE ACCOUNT HOLDER HAS DIED AFTER A LONG LIFE OF 97 YEARS. I WAS TOLD RETURN THE EQUIPMENT AND THE ACCOUNT IS CLOSED, THERE'S A REFUND OF $53.00. I HAD THIS COVERSATION WITH XFINITY MULTIPLE TIMES AND WAS TOLD THE SAME THING: NO PROBLEM, WE

Are you serious. Why did my statement go up 18.00 dollars. I'm on fixed income and 80 years old and my husband is disabled. I can't afford this increase. I will have to cancel because I like to eat. That is also becoming a luxury. Your increase is just too high.