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Better Working Xfinity Stream App
Is there a patch, an update or better stream& friendly Xfinity TV Stream App? Because I don't think this one available is what Comcast Xfinity intended to put out. Because it's frustrating to use - freezes, buggy, constantly disconnects and take several minutes to reconnect. By the way, I subscribed
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Xfinity App
Thank you I sent over message
Missing Galaxy S25 Ultra Promotional Gift Cards – Tracker Says "Record Not Found"
Hello, I am writing to get help with a promotional gift card that we never received. On February 7, 2026, we opened two new lines and purchased two Samsung Galaxy S25 Ultra devices. We were promised a promotional Visa gift card for adding these lines. Our account has been active, in perfect standing
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I can't login to Internet on new tv
I don't remember vero username password so I can't login . I tried password on back of router doesn't work either. Tdank you
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Sign-In and Account Management
Something about my Comcast public IP is being silently dropped
How do I get a new public IP?
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Your Home Network
Overage Charges
I need help on finding why i’m getting charged overages when nothing has changed with my usage.
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Your Home Network
@donander1 Thanks for letting us know. Are you able to have the time and channel set to record the national version?
D v r records local news, instead of national
We have been recording the NBC. National news and local n b c news for several years.But now, instead of the national news, it records the local news
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Thank you for reaching out to us @user_me1vcv! Are you encountering an error message or error code when trying to log in?
Bundle Activation Isn’t working for Disney plus and Hulu
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
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user_skvy38 Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Sup
Worst experience
I had one of the worst experiences I’ve ever had with an internet provider. My monthly internet bill was originally $24.90, but without any notice by mail, email, or app notification, it suddenly increased to $94.90. I paid that amount for three months before realizing it. When I contacted customer
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Worst experience
I had one of the worst experiences I’ve ever had with an internet provider. My monthly internet bill was originally $24.90, but without any notice by mail, email, or app notification, it suddenly increased to $94.90. I paid that amount for three months before realizing it. When I contacted customer
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Customer Service
@Mr-DJ Thank you. Very helpful.
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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@zfastss when you signed up, did you enter your credit card information? We are having the same issue and I was going to try this but I don’t want charges on my credit card. When we first activated the offer it was working and then all of a sudden i
Bundle Activation Isn’t working for Disney plus and Hulu
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
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Accepted Solution
Thanks for working with our team to go over the available promotions, @Mh826! Our Xfinity forums community is a great place to discover helpful insights and answers to you Xfinity related questions. You can also manage your account, troubleshoot issu
Price scheduled to increase significantly. Looking for options
Hi, I am looking for some assistance reviewing my account (tv/internet). As is stands now, it is scheduled to increase by approx. 30% in just a few days. I just realized this when I reviewed my current statement. This is a fairly significant increase and I'm looking for some better pricing. I've loo
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user_2e6pez Thank you so much for reaching out for help with your Xfinity home phone number being ported in and not fully working. We know how long some home numbers have been around, making them important to keep, so we appreciate you reaching out f
Not getting incoming calls
I'm switching from ATT to Xfinity. I've spent over 2 hours with chat support. I can make outgoing calls, but can't get incoming calls. No one seems to know what's going on (chatted with 3 different people), but when I come to the boards, seems like it's a porting issue. Who activates this? Is there
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@user_mcee4w My team can help you with your mobile concerns on our end as it will require us to look into your account details. Click "Sign in" if necessary. Click the "Direct Messaging" icon. Click the "Start new conversion" (Pencil and paper) icon.
Xfinity mobile is denying to to unlock my fully paid off phones
I have been with Xfinity Mobile since 2019, a valued member, as I've been referred to. Since May 14, 2026 I have been dealing with this carrier locked issue, I have five devices on my plan, 1 smartwatch, 1 iPad, and 3 phones, 2 of the phones were purchased at the same time, in March 2023, the other
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My phone is too old to log into the router, what am I supposed to do?
Xfinity App is no longer working
I have Android 11 on my Xfinity Motorola one 5G Ace mobile phone. I can no longer use the Xfinity app. Xfinity.com says the app works on Android 10 and up. I uninstalled it and tried to download again from The Play Store and it says its not compatible with my phone. I don't understand. Yes I cleared
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This has been resolved. Firmware v7.23.2 on my Mikrotik RB5009 was the blame. Downgrading back to v7.21.5 has resolved my issues.
Netgear Nighthawk CM3000 Locks Upstream Temporarily after Reboot
Hello, I recently updated the firmware on my Mikrotik RB5009 router and when the RB5009 rebooted after it was installed, I no longer had internet. After hour of troubleshooting on my end, I traced it to an ISP problem. I called Xfinity which conferenced in a Netgear Support Agent who had me reset th
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Iam not receiving emails Xfinity on my iPad
Emails on iPad from Xfinity
Not receiving emails on my iPad from Xfinity for well over a month+
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user_0dc0ll Thank you so much for reaching out for help with your TV and streaming apps getting the out-of-home error. This can happen for a few reasons. We have a great support page that goes over some troubleshooting to help resolve the error. If y
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Out of Home message
Trying to sign in on my Home Tv with Apple TV and the Xfinity app. QR code works then back to the Home Screen for a second and the app dies. ‘Out of home’ error message
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