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Good afternoon user_871k6i. I can assure you this is not the experience we want for you. I would be happy to assist you further. Please send us a direct chat message with your full name and complete service address to “Xfinity Support&rdq
To Whom It May Concern, I am formally escalating an extremely serious and unresolved issue regarding my Xfinity Mobile account and the comp
To Whom It May Concern, I am formally escalating an extremely serious and unresolved issue regarding my Xfinity Mobile account and the complete failure of your company to activate my service after more than TWO WEEKS of repeated calls, tickets, transfers, and misinformation. Since May 1st, 2026, I h
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We appreciate you and your time. Thank you for being the best part of Xfinity. If you have any future needs, please start a new case.
Crunchy Roll app Not Working.
For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?
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Bait and switch. Paid for 300/300 symmetric service, but order confirmation shows 300/100
Bait and switch. Please help. Paid for 300/300 symmetric internet service as a new customer, but order confirmation shows 300/100. They issued me an XB7 modem. When I go to Account and Manage/upgrade internet speeds, they offer up to 2gb/2gb symmetric service and it says 300/300 is my current plan.
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Customer Service
Our Xfinity Forums community is a great place to discover helpful insights and answers to your Xfinity related questions. You can also easily manage your account, troubleshoot issues, and access support through the Xfinity App. We truly appreciate yo
Crunchy Roll app Not Working.
For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?
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Nope, you've been very helpful. Thank you! ^_^
Crunchy Roll app Not Working.
For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?
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We are incredibly sorry for this experience, and we completely validate your anger. Missing two consecutive appointments is entirely unacceptable, but being told a false claim about rescheduling is deeply insulting, I would probably feel the same in
2d day of technician not showing to appointment
This is the 2d day my scheduled service appointment had a no show for the technician. Had an appointment to setup service on the 13th of May and no technician came. Called and was told they don’t know why the technician didn’t show. Scheduled a second appointment for today 16 May and again the techn
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Then this is definitely a Yahoo authentication issue. Would you consider trying their email app for android?
Accesing email on android
I can't access my email on android but after some work got it to work on desktop outlook.
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The app just ends up going back to the try a device used before. Only made progress using web platform.
Accesing email on android
I can't access my email on android but after some work got it to work on desktop outlook.
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Thank you. I'm wondering if I can still find all the cables that came with it originally. Is it necessary to return all of them with the modem?
Inquiry on old replaced router
I received this email Improve your connection with a new Xfinity WiFi Gateway – on us. Tap below and we'll ship it to your home with quick and easy activation instructions. A new gateway will deliver more consistent coverage, so you can experience reliable WiFi across your devices. Tap below to orde
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No only thing in top right corner are my initials!
Down cable
There is cable on ground that is still attached in the air! Don’t want kids to get hurt who may play near it!
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One thing I have learned about technology is that it never behaves the way you would expect. I am glad it works now for you. Do you have any other questions or concerns we can assist you with?
Crunchy Roll app Not Working.
For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
2d day of technician not showing to appointment
This is the 2d day my scheduled service appointment had a no show for the technician. Had an appointment to setup service on the 13th of May and no technician came. Called and was told they don’t know why the technician didn’t show. Scheduled a second appointment for today 16 May and again the techn
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Hello @dmtripp, Thanks so much for taking a moment out of your day to leave a comment on our community forum and we would be happy to help with your remote concerns. If you could send our team a direct message with your full name, the name listed on
Web remote not working
For the past two days, I've tried using http://remote.xfinity.com/ but I get this message: An unrecoverable error occurred No compatible TV box found The easy pair does not work either. I've tried to login from two different web browsers and my phone.
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Once the 16 digit password has been used once it should let you then use your original password to access going forward. Are you doing this through the app as well with no success?
Accesing email on android
I can't access my email on android but after some work got it to work on desktop outlook.
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Everything. I have peacock premium but can’t get past peacock wanting me to upgrade Note: This comment was created from a merged conversation originally titled My peacock premium!!!!
user_gnammy
commented
5 hours ago
to the conversation:
0
2
Activate Peacock Premium
can't get my Peacock Premium account to come up
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