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Thank you for the reply @XfinityChristy​ . How do I get invited to switch now?

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Email conversion to yahoo questions

I have an email for the main Account on Comcast and then 2 additional emails. I got an invitation to convert the main account email but not the additional ones yet. if I convert the main account email now, will I lose access to the secondary emails? I have a phone number associated with the main acc

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Pay bill

Pay my bill on my phone

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user_b3547x That sounds like an annoying problem to deal with, and we are sorry that it is happening. Can you please go here (https://www.xfinity.com/support/articles/x1-reboot-my-set-top-box) and go to 'Restart your TV Box from the Help Menu'? We're

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auto skip feature now worse

Why can't Xfinity solve a simple software problem Tivo solved years ago. Until recently when fast forwarding through commercials it would stop way too soon. Now it stops too late. Do the Tivo solution of going to that same new spot then rolling back 15 seconds. Problem solved. Also have it work for

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Unrequested service

I received numerous calls about an appointment for an installation that I did not request. I wasn’t sure if this was a scam

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Happens on all content. Some shows it does not matter, but some shows have new action or dialog immediately that has been skipped over.

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auto skip feature now worse

Why can't Xfinity solve a simple software problem Tivo solved years ago. Until recently when fast forwarding through commercials it would stop way too soon. Now it stops too late. Do the Tivo solution of going to that same new spot then rolling back 15 seconds. Problem solved. Also have it work for

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Internet

I ordered online but need Internet today

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Yes, I have moved and have Xfinity now services.

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Xfinity support to change address

Need help changing physical address after moving. Test post to be able to direct message support.

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Are you using the app or a cable box?

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ENT-22019

I continue to get "ENT-22019" message when trying to play a movie trailer.

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user_ys2yiu, Thank you so much for your time spent with us to help with a solution. I am delighted that we got the plan issue resolved by cancelling out the duplicate account and getting you into a new 5-year internet deal on your existing account, s

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I want to know if we get scammed

I want to know if we get scammed today, our contract will end on the 28th of this month, we called costumer support , and we talked to someone who knows our adress and our phone number, and she said, we could have same speed internet with no contract for 5 years for 40$/a month, and said that we nee

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user_b3547x Hello! Thank you for reaching out to us here on our Community Forum. Does it happen on all content, or are you noticing it happening with a specific show?  

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auto skip feature now worse

Why can't Xfinity solve a simple software problem Tivo solved years ago. Until recently when fast forwarding through commercials it would stop way too soon. Now it stops too late. Do the Tivo solution of going to that same new spot then rolling back 15 seconds. Problem solved. Also have it work for

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or I'm just not seeing the direct messsage option

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Lost TV box and remote

The property where this was done was rebuilt. We've misplaced the TV box and remote. We're being charged each month for this a while. What can I do?

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@XfinityRichard​ This is me, but for some reason it is not under my account; it's under a different user. Should I repost the question?

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Lost TV box and remote

The property where this was done was rebuilt. We've misplaced the TV box and remote. We're being charged each month for this a while. What can I do?

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