@DalesNow Regarding email migration to Yahoo! Mail  It’s currently optional to make the switch. Eventually, we do plan to migrate everyone to the Yahoo servers (probably by late 2026) to keep our email systems streamlined. We’ll ke

user_ttg846 We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. So the Community can have an understanding of your concerns, what type of equipment are you g

@mcadoo Please note that if you recently set up auto pay it takes 3 billing cycles or 45 days before autopay kicks in.  Your best bet is to always check your checking account with the bank either in person or online to see if the payment is pe

Hi, I started this conversation about a month ago. Unfortunately the helpful support staff were limited in what they could offer, perhaps because I was still on contract.  (Or maybe it'll still be limited regardless, we don't know yet).  T

@user_4h68mq I received an email from: Xfinity, stating my acceptance is mandatory. My internet service will be disconnected if I don’t respond with 3 to 5 business days.  It shows a banner implying it’s Xfinity.  I don’

@user_y8svc6 The only other possibility is there is a spam filter set up. You can manage those following the steps outlined here: https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience If that doesn't work and you b

@Mercury113 Can't Log in to my account, trying to view my bill. Are you getting any error messages, and if so, what are they?  Have you cleared your cache and cookies?  Closed your browser and then reopen the browser and try again?

@user_6l7m60 If using webmail use this link: https://connect.xfinity.com/appsuite  

@user_vug2ay I keep trying to change my password and I go through a bunch of steps, but then xfinity displays a page that says "Hmm, the page didn't load correctly" and then "Try refreshing the page, if the problem persists, try again later."