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SPAM block settings question
If I set the High, Medium & Low Spam Risk all to Block, does that mean any call that indicates SPAM in the caller ID will be blocked?
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Home Phone Features
Ok thanks for the reply. Saw the perks unfortunately those are not perks that we would use very much of but are very much appreciative of the offers. Thanks again.
$180 Veteran gift cards
Was just told this is no longer available. When and why did this end?
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Accepted Solution
Issue was resolved. It appeared to be the Server.
Can only receive emails
In my Comcast email I cannot compose, reply or forward emails. I can get emails no problem. I get the error “An error occurred inside the server which prevented it from fulfilling the request”. Comcast can't seem to assist me. I cleared my cache, tried incognito, a new browser, reset my password, di
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Hi user_vc70wy! Thanks for taking the time to visit our Xfinity Forum. We appreciate you being a customer with us and taking us with you to your new home. My team is here to help and would love to assist you with getting this all sorted out. Please s
Multiple Accounts and can't link them.
I recently moved and used the move service which was working fine. I had it on my xfinity account and the wifi was up and running. Then they sent me an email that i had a service tech scheduled so I called and wanted to cancel that, in the process I also wanted to make sure that the service at the o
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user_gxfffz Hi there! Thanks for using our Forums and for taking the time out of your day to contact us. We are here to work with you and help secure the line at your home. Please send us a DM with your full name and address to get started! To s
Cable above ground and hole in my yard
Tried you AI and got nowhere. I what to talk to someone about this situation.
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Charged after cancelling service
I have cancelled Xfinity and been told twice that I wouldn’t owe any more money and have still had to pay. I had an autopay come out today of 55 dollars. I do not have any Xfinity services. I have returned my equipment. I don’t owe anything else and I cannot get ahold of a real person to fix my issu
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Billing
Hello, @user_td9r8x! Great question. Thanks for reaching out with a new post to ask! Based on my research, the $180 Military Prepaid Card was a promotional offer for veterans and active-duty members that was primarily active throughout 2024 and 2025.
$180 Veteran gift cards
Was just told this is no longer available. When and why did this end?
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user_hcv5zq Thank you for your reply! We'll need to take a closer look at your account and see what is causing this to happen. Please send a Direct Message with your full name and address. Here are instructions on how tos end a DM in case you need th
Peacock subscription not registering when I activate due to moving
Hello, I have been unable to access my Peacock premium across multiple devices due to a recent move. It is only actively working on the Xfinity flex box and won’t work on any other device such as a phones or other TVs in the household.
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@user_8xs53g Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment
WTVF - Channel 5 in Nashville
It has been deleted from my channel lineup going on 3 weeks. If I don't have it back by the end of April, Xfinity will be history and I am not the only one either.
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user_evjlgr, Thanks so much for your time. We are delighted that we could help resolve the payment arrangement concern by letting you know that services will not be interrupted for non-payment until 5/21/26, as long as the account is brought current
Urgent: Payment Arrangement Extension - Federal Whistleblower Case.
I am requesting assistance with a payment arrangement extension for my Internet Essentials account. I have a state disbursement pending but no working phone. Please invite me to a Direct Message to discuss account details.
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Cable above ground and hole in my yard
Tried you AI and got nowhere. I what to talk to someone about this situation.
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Customer Service
Fox 13
Is there any time frame for getting Fox 13 back? It is an inconvenience and I'm serious considering of leaving comcast and going to other options to watch all my programming.
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Channels and Programming
It’s very annoying and I can’t get rid of it.
why does the IMAP account password pop up each time after I have already updated my email
Last night when I opened my email a box popped up for me to log in to IMap account. I don't even know what that means. I called comcast today and a technician helped me but my email is not right and the box is still popping up. WHAT IS THIS
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Hi there @user_434e70. I am sorry to hear that you lost a channel due to the contract with E. W. Scripps. There has been no agreement at this time.
XfinityRoberto
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No fox 13 in Utah.
How long do I need to wait to get fox 13 again?. If it is going to be much longer I will need to go to another provider.
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