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We are having the same issue with a different series using the cable box. Works on a computer but not through the X1 box. Other P+ series will play on the X1 box. Logged out of P+ and had them refresh the account in addition to all the X1 refresh and
Paramount Plus Error "Something Went Wrong" just recently
Since the beginning of Feb 2026, we have been getting the following error when watching reruns of NCIS: New Orleans on Paramount Plus: The error appears after a long streaming delay, apparently up to 10 minutes into the episode, based on repeated experiments. (Ignoring the annoying delay that occurs
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It worked for the first couple days I was here and then I started to have problems so I deleted my Comcast mail account from the Mail app and haven’t been able to add it back since. Very frustrating.
Help with Comcast email
I am in India and I am unable to connect to Comcast using the email app on my iPhone. It keeps telling me Comcast is not available.
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Cable Box needs to be moved
I am building a new house, county roads engineer has requested to dirt bank at the front of my property has to be cut back and down. To do so your cable box will need tko be moved. Also, it is currently in the way of where my driveway will be placed. Our address is [Edited: Personal Information]
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Customer Service
None of that resolved my issue. I finally was able to talk to a live person. After do all the same things with her on the phone. I was informed that this was a systemic issue across the xfinity network. It would have been nice if c
Phone app
It appears that my phone app no longer shows the programs that I have recorded on my Xfinity DVR. How do I fix this.
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Good morning, @user_4f7tl2. I appreciate you bringing this pedestal location issue to our attention via Forums. I would be more than happy to help find a solution with you. Please send a direct message by clicking the chat icon in the up
Comcast cable box moved
I am building a house, the new driveway exit will be where your cable connection box currently sits. The Box is next to old hanover road. County roads engineer placed the driveway there and requested the dirt bank be cut back and down to provide clesr line of site when entering or exiting the drive
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Comcast cable box moved
I am building a house, the new driveway exit will be where your cable connection box currently sits. The Box is next to old hanover road. County roads engineer placed the driveway there and requested the dirt bank be cut back and down to provide clesr line of site when entering or exiting the drive
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Customer Service
I was quoted a price of $125 including Marquee from Emma at your customer svc. I have a photo of her email
What channels do I have
I have been on the phone for almost 3 hrs with your offshore customer service reps. I called because my bill was raised by over $9 and I lost the Marquee channel and other channels. I spoke to Emma In customer service and she repeatedly said “I’m working so hard for you “. She claimed that she added
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I want the $135 dollar pkg that includes Marquee. Please get me that
What channels do I have
I have been on the phone for almost 3 hrs with your offshore customer service reps. I called because my bill was raised by over $9 and I lost the Marquee channel and other channels. I spoke to Emma In customer service and she repeatedly said “I’m working so hard for you “. She claimed that she added
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Reboot your wifi router. Solved that issue for me after having tried all the other things shown in other comments.
Recordings not appearing in xfinity stream app
Last week all scheduled recordings showed up on both the cable box and xfinity stream app. What has changed? I have reinstalled the app on my iPad. I reset the cable box. How do you fix this?
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@admcculloch I had the same issue. Finally solved it by rebooting my wifi router. Not DVR but router. Should work.
Recordings not appearing in xfinity stream app
Last week all scheduled recordings showed up on both the cable box and xfinity stream app. What has changed? I have reinstalled the app on my iPad. I reset the cable box. How do you fix this?
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They say we will get a better experience, but Yahoo is awful. We pay Comcast, not Yahoo, but when I had a problem, I was told to contact Yahoo. We were unceremoniously dumped, but we are still paying. If we are no longer being serviced by Comcast, we
Email migration to Yahoo
Dear Tom Karinshak, I have been a customer of Comcast/Xfinity for more than 24 years and I have never been more disgusted than today. We migrated one of our email addresses to the Yahoo platform that you promoted and it is filled with ads - every 15-20th email is actually a paid Yahoo ad and ads lin
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Internet service
I’ve been a customer since 2020 Today Friday no internet service. Absolutely the worst customer service experience notified by the rep my modem is offline they can’t resolve but commitment to have a technician out on Friday Promising the technician works until 8pm and will be out on Friday before 8p
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Your Home Network
Hey @admcculloch Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your stream app. I would be more than happy to offer my assistance looking into this further
Recordings not appearing in xfinity stream app
Last week all scheduled recordings showed up on both the cable box and xfinity stream app. What has changed? I have reinstalled the app on my iPad. I reset the cable box. How do you fix this?
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netgear CAX80 error message
I have my own netgear CAX80 router/modem that i purchased and I am using Xfinity internet service. This netgear unit was recommended by Xfinity. I am receiving an error message on the netgear admin site that says my cable connection is Poor. I am being told by Netgear folks my input speed is too fas
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Your Home Network
Hi there and welcome to Comcast. Thank you so much for reaching out to us regarding your Peacock and Paramount+ account. Did you make any changes to your account recently, @user_2e1l87?
Paramount and peacock
I do not have paramount or peacock anymore? This was to be included in my package? What happened?
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Are you seeing this issue listed for the next Monday as well @LeeSoFL
How to Get A Correction with Guide Info
Here in Palm Beach, the guide for the local ABC affiliate WPBF (channel 431 and 10) is INCORRECTLY showing the 11PM newscast as a full hour from 11PM to midnight. Then at MIDNIGHT, they list Jimmy Kimmel Live. This is only incorrect for the MONDAY show. However, Kimmel starts at 11:35 and not at mid
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user_m4tfrv Hello there! We appreciate you reaching out for assistance with your Wi-Fi services. It sounds like there may be an issue with your services being transferred. I'd be happy to take a look, and assist you get up and running. Can you p
Moving: Old bill but new complex has their own wifi
Hello, I have an old xfinity bill from when there was a disconnection. I am moved to a new place where their xfinity WiFi is included in the rent but I can seem to access the WiFi without paying my old bill, is this correct? Is there something I’m missing? Thank you
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We will need to send another as I'm not sure who or when that one was sent, but codes are only good for 15 minutes and a one time use. I promise you can stay with us here and we will be sure to get you the answers you need. We are the most experience
What channels do I have
I have been on the phone for almost 3 hrs with your offshore customer service reps. I called because my bill was raised by over $9 and I lost the Marquee channel and other channels. I spoke to Emma In customer service and she repeatedly said “I’m working so hard for you “. She claimed that she added
Question
Hello! Please send a Direct Message with your full name and the address in question. Also, please remember not to post personal/private information in a public post as it is viewable by anyone who comes to these forums. Here are instructions on how t
XfinityBenjaminM
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Cable Box needs to be moved
I am building a new house, county roads engineer has requested to dirt bank at the front of my property has to be cut back and down. To do so your cable box will need tko be moved. Also, it is currently in the way of where my driveway will be placed. Our address is [Edited: Personal Information]
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