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Xfinity, why is there no fix for this yet?
XER10 - Enable Bridge Mode
I was recently upgraded to a new modem/router combo (XER10) from the XB7-T. I am a power user and use a MINISFORUM MS-01 to do all of my network's routing, The XB7-T allowed me to use bridge mode and let my router handle all of the routing throughout the house. With this new XER10, I don't even have
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Hello @user_yobcy5, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help with any questions or concerns you may have. Did you need help with anything? Were you able to get through to
Creepy AI Translater/AI Reps
Customer service has clear AI reps either that or AI Translators. After fighting with the robot virtual machine to actually get me over to someone I had to speak to an unsettling AI voice. Xfinity is truly awful in all aspects including price and transparency.
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Service at new home by May 12,2026
Can I get TV and WiFi at new housing in 55374
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Channels and Programming
Pixelation
I’m getting pixelation on some tv channels and not on others. What’s causing this
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Channels and Programming
What “response on our 1-1 conversation” are you referring to?
Xfinity tells me that Mariners TV is in my Channel lineup, but I can't access the channel
I am extremely frustrated with this situation. I received an email from Xfinity on March 26 telling me that Channel 1261/Mariners TV is "included with [my] Xfinity TV plan." But when I try to watch 1261, the TV screen shows a message saying that I must upgrade my plan. Even today, April 4, I went on
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april 7, still no channel 1253, no detroit sportsnet
Detroit sports network
What channel is the Detroit sports network for xfinity so we can watch the Detroit tigers?
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Creepy AI Translater/AI Reps
Customer service has clear AI reps either that or AI Translators. After fighting with the robot virtual machine to actually get me over to someone I had to speak to an unsettling AI voice. Xfinity is truly awful in all aspects including price and transparency.
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Customer Service
Repeated WAN Interface Drops at Fixed Intervals
Hello, I’m experiencing consistent WAN connectivity drops that appear to follow a timed interval pattern, and I’m requesting escalation to a network or infrastructure-level technician for further investigation. Summary of the issue: My connection drops at predictable intervals (previously around :11
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Your Home Network
What is the estimated timeline that the contract dispute with Scripps be resolved?
Poor Decision to Drop Scripps
Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability
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This is beyond ridiculous!! No ABC!! Unreal! I want out, Comcast’s is absolutely the worst, I am not pay for an antenna or whatever they are recommending, this is insane! I just moved here from the East Coast, I am in Lakewood Colorado, anyone have r
When will ABC stations be reinstated?
I sure hope Comcast is working on getting an agreement with Scripps Broadcasting here in Michigan. The loss of the ABC stations means I have to find other ways to view them. Once I do that, I will learn I don't need to rely on Comcast. Additionally, customers should be seeing a reduction in our mont
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Thank you so much for letting us know, user_3hgh9a. That is not what we expected as we have been guiding and advising you during this conversation. We're happy to dig deeper into this and will move this forward to our advanced tech team. Please see o
Xfinity tells me that Mariners TV is in my Channel lineup, but I can't access the channel
I am extremely frustrated with this situation. I received an email from Xfinity on March 26 telling me that Channel 1261/Mariners TV is "included with [my] Xfinity TV plan." But when I try to watch 1261, the TV screen shows a message saying that I must upgrade my plan. Even today, April 4, I went on
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@user_qtxg92 Lets work on this together Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page. Here are
Completely Fed Up with Customer Service
On 2/18 I called to lower my bill from an astronomical $427.00 for cable/landline/1 security camera. I went from X1 Premier Quad Play to TV Plus. On this call the agent told me I needed a new gateway and that "I could easily install it myself" I knew better and stated I wanted a contractor to instal
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So had tech today come he gave us a new box then he seen was a line issue once the new box installs as he said th wold box was not even showing issues so was broken inside then the line still slow now what causing it now the slow of the WiFi after he
Dropping signal on all devices OUT OF NO WHERE!
We have has this 2 years and out of no where my signal started dropping on all tvs and all devices while watching simple short videos and all! I am furious because your phone call told me was all green but no the one person said seen issues on the wall outlet issue for the model at the hone ! Said s
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how do i get credit for lack of ABC ?
Credits or refund due to loss of Scripps contract
Apparently all of the news stations that I’m interested in are now gone. Is my bill going to be reduced moving forward? What’s an alternative to being able to watch the same shows that were on Scripps ? If you’re saving money by not offering those scripps services moving forward are our bills going
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? That is why I am here. I am getting no where with customer service.........
Completely Fed Up with Customer Service
On 2/18 I called to lower my bill from an astronomical $427.00 for cable/landline/1 security camera. I went from X1 Premier Quad Play to TV Plus. On this call the agent told me I needed a new gateway and that "I could easily install it myself" I knew better and stated I wanted a contractor to instal
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i am in same boat pOaboC is our local station how do I apply for credit ?
Credits or refund due to loss of Scripps contract
Apparently all of the news stations that I’m interested in are now gone. Is my bill going to be reduced moving forward? What’s an alternative to being able to watch the same shows that were on Scripps ? If you’re saving money by not offering those scripps services moving forward are our bills going
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I will look at this. But I highly doubt the coax is the problem. Why was everything working just fine with my old gateway, also a XB8, and as soon as it was replaced, for the failing WiFi signal, I started to have packet loss and latency issues? I
20% Packet Loss
A few weeks ago, the WiFi card on my XB8 failed so I exchanged it for a new one at my local Xfinity store. Now, when I am gaming on my PS5, I am getting consistent packet loss/late packets, especially if one or more devices are streaming. This was never a problem with my old gateway. Using a packet
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user_dqm7bn, thank you for reaching out and creating a new post. I hope you are doing great today. I see you want to redeem your free Peacock offer, but you are running into some trouble. Did you get the offer included with your internet plan or with
XfinityVianney
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Peacock access
Hello, I am attempting to login to my peacock account via my Xfinity free subscription and have been unsuccessful. I’ve tried troubleshooting and have activated the streaming service on the Xfinity app. Please let me know what other steps I can take to successfully access this. Thank you!
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