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user_l1a2uz, Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this pro
Make a complaint about NFL network
How long will it take to get an agreement to return the NFL network?
Question
dmckaig Can you please share the movie titles you are referring to?
Member Benefits
What happened to what used to be called "Rewards"? It appears it has been changed to "Member Benefits" and the change is extremely disappointing Previously, when the download of a movie was offered that was "yours to keep", it was available for download all week. Now, the movie downloads "run out" i
Question
@user_vma59n I been having trouble accessing my email (comcast.net) since it linked with Yahoo. This was not a good merger. It is NOT easier nor more convenient. Makes me long for the "You've Got Mail" days. Are you signin
Can't access Yahoo mail
Was told by Yahoo that my email that migrated from Comcast can not be verified, tried since May 4 with no luck. Was sent a link from Yahoo for picture of Drivers License and selfie, have done this 3 times already and keep getting the same answer from a Yahoo rep. "account can not be verifiedand to t
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You are not comprehending what I am saying Can you tell me why movies that are available for download are extremely limited and are no longer available in less than 24 hours after being dropped? This is not happening for just one offer. I have
Member Benefits
What happened to what used to be called "Rewards"? It appears it has been changed to "Member Benefits" and the change is extremely disappointing Previously, when the download of a movie was offered that was "yours to keep", it was available for download all week. Now, the movie downloads "run out" i
Question
WiFi Router not received
My WiFi router has been misplaced by FedEx and I have not yet received it. My property management office has checked the lockers and confirmed that they couldn’t find any WiFi router addresses to my name. I would therefore request you to please aramage to deliver it at the earliest.
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Your Home Network
user_kboiov It may be, and thank you for clarifying. I know that for drop relocations, there is a survey that is needed, which would have a fee of $100.00 to see if it is possible. As a heads-up, since the request is the same process, it may also app
Drop line cable removal
[Edited: Removed personal/private information] Request: removal of drop line from home.
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@user_3epa3q You need to set up the mail servers because they aren't the same as Comcast's. You can find information on Yahoo's mail servers here: https://help.yahoo.com/kb/SLN4075.html
Solved! Comcast/Yahoo email migration
It's become clear that I'm not the only one who has run into a wall trying to complete the email migration. It's regrettable that Comcast didn't publicly provide its customers with the same excellent guidance offered by @XfinityEva. For the past month, I've been trying to complete the migration to Y
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@XfinityChelseaB wrote: "... next to the bell icon ..." It's unwise to (once again!) say "next to the bell icon" unless you somehow know that the poster is using a desktop or laptop computer. These have a "bell" icon for notifications, but many post
Neighbor cable line
Neighbors cable line is being run through my yard without permission and I would like to make sure it gets buried
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Well said it’s driving me crazy about to switch back to YouTube tv if they don’t fix it
Request for Xfinity Stream App Support on TCL Google TVs
Hello, I’m writing to request support for the Xfinity Stream app on TCL Google TVs, specifically models such as the TCL 85QM7K running Google TV / Android 14. Currently, the Xfinity Stream app is not available for download through the Google Play Store on TCL Google TV devices. Many customers, inclu
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@user_hbwggq Hello and thanks for reaching out to us. As someone who relies heavily on my internet I know its very important especially working remote to have reliable consistent service. As far as your rate goes when promos expire plans usually go t
Entirely too many service interruptions
I am writing to express my strong dissatisfaction with the recent rate increase applied to my internet service combined with a noticeable and ongoing decline in service quality. Over the past several months, my internet service has deteriorated significantly. I am experiencing frequent (multiple tim
Question
user_sem5xx, oh no! Thanks for reaching out. I can completely understand your frustrations and do apologize about your experience. I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top
Modem restarting daily
My internet is dropping and my modem's event logs are showing consecutive T3 timeouts and Dynamic Range Window violations. My upstream power levels are screaming too high to maintain a return path lock. I need a line technician sent out to check the signal drop at the street tap or the local node
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Modem restarting daily
My internet is dropping and my modem's event logs are showing consecutive T3 timeouts and Dynamic Range Window violations. My upstream power levels are screaming too high to maintain a return path lock. I need a line technician sent out to check the signal drop at the street tap or the local node
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Customer Service
Entirely too many service interruptions
I am writing to express my strong dissatisfaction with the recent rate increase applied to my internet service combined with a noticeable and ongoing decline in service quality. Over the past several months, my internet service has deteriorated significantly. I am experiencing frequent (multiple tim
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Customer Service
The line is From the post to my home. Is it possible to get it removed?
Drop line cable removal
[Edited: Removed personal/private information] Request: removal of drop line from home.
Question
user_kboiov Thank you so much for reaching out for help with wanting this line removed. To be sure, is this the connection to your home you would like removed, or a pedestal/box in your yard?
Drop line cable removal
[Edited: Removed personal/private information] Request: removal of drop line from home.
Question
Erzulie, hello there and thanks for reaching out. I understand your frustrations when you're paying to have our service and what comes with it. Just to be in the light of understanding, you do have our X1 equipment correct? And when you watch Paramou
Paramount plus
It reboots every so often I can watch much. Example watching Divorce sisters took over and hour to watch. It completely kicks out app and reboots. Very frustrating paying for a service you can't even enjoy 😒
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Drop line cable removal
[Edited: Removed personal/private information] Request: removal of drop line from home.
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Customer Service
In my experience, I've gotten the wrong X1 box about a third of the time. Ordering an XG1v4 through this site has worked better than phone or Xfinity assistant. If you already have a DVR, you don't need another one. We have two XG1
Requesting Official Employee Assistance: Adding Second XG1v4 4K DVR Box
Hello, I'm looking for assistance from an official Xfinity employee to add a second XG1v4 4K physical DVR box to my account for my family room. I specifically require this model for its local hard-drive buffering capabilities. I've already tried calling phone support twice, but due to automated ware
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I been having trouble accessing my email (comcast.net) since it linked with Yahoo. This was not a good merger. It is NOT easier nor more convenient. Makes me long for the "You've Got Mail" days.
user_vma59n
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10 hours ago
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Can't access Yahoo mail
Was told by Yahoo that my email that migrated from Comcast can not be verified, tried since May 4 with no luck. Was sent a link from Yahoo for picture of Drivers License and selfie, have done this 3 times already and keep getting the same answer from a Yahoo rep. "account can not be verifiedand to t
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