Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (431.5K)
I got no reply what a waste of timw
I am trying to rent a movie on demand but can't. Please advise.
I am trying to rent a movie on demand but can't. Please advise.
Question
That would be a great option if I was able to get a live agent on the phone
Shut off - payment website not loading?!
I have been trying to pay my bill for over 3 days. Spoke with a representative 3 days ago and he said the bill payment website was down but he turned back on our service and said to allow a few hours and try the payment website so we could make a payment. I have since been trying and it still does n
Question
I don't know how to do this
I am trying to rent a movie on demand but can't. Please advise.
I am trying to rent a movie on demand but can't. Please advise.
Question
Excellent! Glad to hear you were able to access your Peacock subscription. If you need anything else, we're a post away.
platinum member can't activate peacock
Hi, I am a platinum member with Xfinity and am trying to activate the peacock premium benefit. The activate peacock page says I am not eligible for this benefit. Would someone be able to help me figure out how to get this activated? I would like to use my membership benefits. Thanks!
Question
THERE IS NO DIRECT MESSAGING LINK ANYWHERE ON THE PAGE!!!!!! WHAT ARE YOU TALKING ABOUT???
direct message
How do I send a direct message to file a complaint? I don't see an option at the right hand corner next to the bell. ??
Question
Internet Down 21224
Internet down. Customer service not responding. Technical support not responding.
Question
•
Customer Service
Good afternoon @user_yta4iw. Can you provide some more details about your email issue? Thanks!
No Email service
On 1/28/26 at approx. 10.30am I lost all email service for [Edited: "Personal Information"]. How do I restore service?
Question
Need help setting up Apple Mail after Xfinity-Yahoo switch
Can access Yahoo mail online but when Yahoo is installed on Apple Mail, the Mail app does not "connect" with the Yahoo server.
Question
•
Thank you for your reply. I clicked on xfinity.com/yoursubscriptions and signed in. It shows me "Activate and get info about your subscriptions" and "Add & manage subscriptions" and then "Frequently asked questions". I don't see any subscriptions
Lots of trouble with xfinity assistant chats in trying to get Peacock as a Diamond Rewards member
Problem I'm trying to get Peacock through the rewards since I'm a Diamond rewards member. When I click on the "Get Peacock Premium at no extra cost" link, it tells me that it's already been claimed and I can go " Go to Activate Peacock. (embed: https://www.xfinity.com/activate-peacock). peacocktv.co
Question
ESPN Unlimited
Just saw that comcast customers are supposed to get ESPN unlimited in a couple of weeks. Anybody know anything?
Question
•
X1
First. Please try starting here if you wish; https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
Internet Service
The Comcast customer service has always been disappointing but the internet service was reliable so the tradeoff was worthwhile. Key term there is 'was'. Now I find the internet service to be substandard at best. Slower speeds and frequent outages with no updates, information, or compensation. [Edit
Question
Happy Friday user_57dg9o, and thanks for reaching out here in our community for help! Above all I have to let you know how much we appreciate all the years you've spent with us to become a Diamond tier member of our Xfinity Membership, so I definitel
Lots of trouble with xfinity assistant chats in trying to get Peacock as a Diamond Rewards member
Problem I'm trying to get Peacock through the rewards since I'm a Diamond rewards member. When I click on the "Get Peacock Premium at no extra cost" link, it tells me that it's already been claimed and I can go " Go to Activate Peacock. (embed: https://www.xfinity.com/activate-peacock). peacocktv.co
Question
Xfinity Assistant, Phone Line, and Wifi Extender Pro during Outage
Has anyone been having an issue with the Xfinity assistant just going in loops asking you to login (even though you are logged in) and then if you call in, the service will disconnect you saying "there's an outage in your area". Yes, I know there's an outage. However, I have a product (Wifi Extender
Question
•
Your Home Network
@LabManCam FWIW, according to that trace output, the latency difference is negligible between hops 9, 10, and 11. The latency increase happens at hops 14 through 17. Upon looking up those IP addresses' geolocation information, most of the geolocation
Issue with backend routing causing unstable pings in games - Path of Exile 2
When attempting to identify a stuttering issue within the game, I started to look into the network route that is being used to connect to the Path of Exile servers. This is happening when attempting to connect to any of their servers throughout the US. When connecting to their CA server - 64.87.41.9
Question
Good afternoon rpdugan. I will be happy to look into this for you. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right
XfinityJon
commented
4 hours ago
to the conversation:
0
0
Xb10
Is the XB10 available in my area?
Question