Xfinity Community Forum

All day long on Samsung tv’s.

AllStar40

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1 hour ago

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Error Code TVAPP-00166

I am trying to login to the xfinity stream app on my Samsung smart TV via my phone, it says success on my phone but on the TV a pop up appears saying something went wrong, error: TVAPP-00166

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Underground Wiring

My electric company is currently in the process of burying my power lines. Is there a way to also bury my coax cable?

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Customer Service

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Cable Line Partially Disconnected

Hi! My cable line to my house is partially disconnected and I keep having connection issues. How to I get this resolved

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Customer Service

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Same problem here in CA Samsung TV can’t stream to it works on everything else

user_gm50we

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1 hour ago

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I was booted out of my Xfinity streaming app on my Samsung TV. When I tried to get back on the app, I received Error TVAPP-00166. I uninstalled the app, and reinstalled. I receive the same error each time I try to get into the app. I have had A LOT of problems with the Xfinity app

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user_r8zb4a I'm sorry to hear about your experience when trying to cancel services. We can review your account to ensure the process has been initiated for you. Please send us a direct message. To send a "Direct Messa

XfinityMartyR

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1 hour ago

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so disappointed Xfinity’s Customer Service is a Joke – Misinformation, Billing Issues, and Wasted Hours!

Xfinity’s Customer Service is a Joke – Misinformation, Billing Issues, and Wasted Hours! I just had one of the WORST customer service experiences with Xfinity, and I need to vent. If you’re thinking of using their service—BE WARNED! Incorrect Information Last week, I contacted Xfinity to update

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I filed a complaint with the FCC as suggested and it was easy. Suggested others to do the same. I also complained about Paramount + with Showtime on Xfinity after finding out that some shows like 1923 season 2 are not part of the Paramount + with Sho

user_753gvw

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2 hours ago

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App Error TVAPP-00166

I was booted out of my Xfinity streaming app on my Samsung TV. When I tried to get back on the app, I received Error TVAPP-00166. I uninstalled the app, and reinstalled. I receive the same error each time I try to get into the app. I have had A LOT of problems with the Xfinity app

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I have the same problem and have been trying all day to get an answer that is not the canned "Go to Xfinity Assistant" or "Go to the Xfinity website to reset the password." I used the chat function and waited more than an hour and when I finally got

user_bmdjiy

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2 hours ago

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Log Into Comcast.net Email

I have two email comcast.net email accounts and I would go to comcast.net to login. Since Saturday, 2/1/25 I am unable to get logged in. The page goes to Xfinity.com and I click sign in and it just keeps going in a circle. Can't get into email accounts. I tested sending to the email addresses and i

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Of course it requires a tech & then they try to upsell. Literally rolled my eyes. Xfinity is on a slippery slope.

user_qtp6lj

replied

2 hours ago

to the conversation:

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App Error TVAPP-00166

I was booted out of my Xfinity streaming app on my Samsung TV. When I tried to get back on the app, I received Error TVAPP-00166. I uninstalled the app, and reinstalled. I receive the same error each time I try to get into the app. I have had A LOT of problems with the Xfinity app

Question

Thank you for reaching out to us here @user_x1uxou. I will be happy to look at any options we have for your billing issue from here. Could you send me a direct message with the full name and complete address for your service? To send a direct m

XfinityJohnG

commented

2 hours ago

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Disconnected service past bill

I changed my service to only internet then my service was disconnected due to a past due amount of 875 dollars is there any way I can make a payment arrangements

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Same issue in Pittsburgh, PA. Over 7 hours here.

ArrDee

commented

2 hours ago

to the conversation:

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App Error TVAPP-00166

I was booted out of my Xfinity streaming app on my Samsung TV. When I tried to get back on the app, I received Error TVAPP-00166. I uninstalled the app, and reinstalled. I receive the same error each time I try to get into the app. I have had A LOT of problems with the Xfinity app

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Same error and issues here in NJ. Appears to always be one large “outage” once every few months and similar to others this is the only app with frequent troubles. Last time we received a similar error, it took over a week to resolve which is unaccept

user_b1zmjf

commented

2 hours ago

to the conversation:

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App Error TVAPP-00166

I was booted out of my Xfinity streaming app on my Samsung TV. When I tried to get back on the app, I received Error TVAPP-00166. I uninstalled the app, and reinstalled. I receive the same error each time I try to get into the app. I have had A LOT of problems with the Xfinity app

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They did something with that app. Iam in Illinois and it happened at the same time for everyone. Did they updated an app? App on the phone works fine. That app is garbage. It is always something.

user_adc4z8

commented

2 hours ago

to the conversation:

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App Error TVAPP-00166

I was booted out of my Xfinity streaming app on my Samsung TV. When I tried to get back on the app, I received Error TVAPP-00166. I uninstalled the app, and reinstalled. I receive the same error each time I try to get into the app. I have had A LOT of problems with the Xfinity app

Question

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Error Code TVAPP-00166

I am trying to login to the xfinity stream app on my Samsung smart TV via my phone, it says success on my phone but on the TV a pop up appears saying something went wrong, error: TVAPP-00166

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Xfinity Stream Website

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94509

Need one outlet in the living room

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Xfinity App

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Good luck trying to cancel. It took me 3 attempts to cancel before speaking to an agent on the phone who told me that she initiated a cancelation but that I’d need to call back next week to make sure it was disconnected… so I’m already assuming I’ll

user_r8zb4a

commented

2 hours ago

to the conversation:

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so disappointed Xfinity’s Customer Service is a Joke – Misinformation, Billing Issues, and Wasted Hours!

Xfinity’s Customer Service is a Joke – Misinformation, Billing Issues, and Wasted Hours! I just had one of the WORST customer service experiences with Xfinity, and I need to vent. If you’re thinking of using their service—BE WARNED! Incorrect Information Last week, I contacted Xfinity to update

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Disconnected service past bill

I changed my service to only internet then my service was disconnected due to a past due amount of 875 dollars is there any way I can make a payment arrangements

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Customer Service

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elvis147 We can take a look at the progress being done, and check your signal levels from here. Please send us a direct message. To send a "Direct Message" message:• Click "Sign In" if necessary• Click the "Direct M

XfinityMartyR

replied

2 hours ago

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Internet Service Issues.. Packet loss and Latency

I recently started having issues after xfinity send me a text message saying they were going to do "work to enhance the network in your area". This happened on 3/18. When the "outage/maintenance" or w/e they were doing ended, my connection came back, but now I always have packet loss and Latency iss

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mylesb2008 -The XB10 Gateway is for X-500 customers who reside in faster upload speed-eligible areas and receive a professional installation. See if X-Class is available in your area

XfinityThomasA

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2 hours ago

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Xfinity Advanced Gateway (XB10)

Hello Xfinity Customer Support, I would love to be a Beta\Early tester for the new Xfinity Advanced Gateway XB10.. Is there a waiting list or something I can get on for testing? Been a nerd for 35 years and would love to help if I can : -)

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aroosen Changes made to promotions to help lower your bill do show up on the next bill and not right away. If this was a recent change I would be happy to confirm your promotional rate and billing with you if you would like. If you could send our tea

XfinityAmandaB

replied

2 hours ago

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Xfinity Target gift card scam

Was called to lower my internet bill 2 days ago. They offered a Target promotion via gift card. I paid $450 for 18 months. They had access to the app and they showed me $0.00 balance. Today, they contacted me that there was a problem with my payment and that I needed to get an additiona

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I’m having the same problem here in Georgia. It’s been all day. There’s always something going on with this app. I never have problems with any other app except Xfinity.

user_ipxeom

commented

2 hours ago

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App Error TVAPP-00166

I was booted out of my Xfinity streaming app on my Samsung TV. When I tried to get back on the app, I received Error TVAPP-00166. I uninstalled the app, and reinstalled. I receive the same error each time I try to get into the app. I have had A LOT of problems with the Xfinity app

Question