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The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Cable Burried
I've had a new drop sitting in my yard for about 4 weeks waiting to be buried. How can I find out when it's scheduled to be buried?
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Thank you for notifying us here fishsharksoup, we appreciate you and your time. I am sure that was a disturbing experience. Thankfully, you did not give any personal information. I will need to get some information from you to escalate your con
Xfinity Chat representative tried to scam me
I had issues with setting up my Internet connection and once that was fixed, the representative called Harvinder asked for my IMEI and sent a suspicious link. Despite my better judgement, I opened the link and it asked for my SSN. I immediately closed the link and the chat. How do I report this work
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The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Billing
I would like a credit on my monthly bill for several channels that are under contract dispute that I’m not getting
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NHK was a staple in our home. I'm actively searching for alternatives to Xfinity now.
NHK World on channel 265in Philly is gone????
Where is NHK World on channel 265 in Philly market?
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Xfinity Chat representative tried to scam me
I had issues with setting up my Internet connection and once that was fixed, the representative called Harvinder asked for my IMEI and sent a suspicious link. Despite my better judgement, I opened the link and it asked for my SSN. I immediately closed the link and the chat. How do I report this work
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Customer Service
Thank you for bringing this to our attention, @user_4tkx24. We can certainly make sure this gets in front of the right eyes to make sure this gets rectified for you, but we will need some additional details. If you could send our team a direct messag
Xfinity damaged my sprinkler system.
Xfinity accessed my yard to set up a neighbor’s service. They damaged my sprinkler system. I need it repaired immediately!
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tv says no internet connection.
I unplugged my modem and router. I turned it back on. The TV still says no internet connection. All my other devices have internet connection
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Your Home Network
Transfer services to new address
Hi, I need to transfer my service to my new address
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Customer Service
Home security
Hello I had an appointment yesterday to have my home security installed and no one showed up can I please reschedule
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Flex
The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Xfinity damaged my sprinkler system.
Xfinity accessed my yard to set up a neighbor’s service. They damaged my sprinkler system. I need it repaired immediately!
Question
Our Xfinity Forums community is a great place to discover helpful insights and answers to your Xfinity related questions. You can also easily manage your account, troubleshoot issues, and access support through the Xfinity App. We truly appreciate yo
Credit Deletion not honored
Hi Xfinity Support, I'm reaching out because I have an unresolved issue regarding a collection account that was sent to a third-party agency (CBE Group) on my behalf. Before making my payment, I contacted Xfinity support via chat and was explicitly told by an agent that once payment was received (di
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I just chatted with a live agent and you need the TV premium package - which is $174.90 per month so for us that is $40 more per month. Boo.
Finally We Get the Detroit Sports Network Announced as being on XFinity Channel 1253
This article came out 30 minutes ago listing all the various provider channels for DSN and XFinity is listed as being on CH 1253 when they activate it as it is still blank at this moment Tigers reporter Daniella Bruce also just posted these channels on her X Account https://www.tv20detroit.com/sport
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Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made, and they haven’t been accepted. Comcast is working toward bringing back this programming, but onl
Disruption of service for NBC
Completely disappointed and frustrated with the loss of this channel and now having to consider other services and leaving xfinity
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I watch ABC the most. If it’s not restored soon I will find another carrier
user_l0fene
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When will ABC stations be reinstated?
I sure hope Comcast is working on getting an agreement with Scripps Broadcasting here in Michigan. The loss of the ABC stations means I have to find other ways to view them. Once I do that, I will learn I don't need to rely on Comcast. Additionally, customers should be seeing a reduction in our mont
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