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@user_rkbjb6 Thanik you for taking the time to reach out to us here on our Xfinity Forums. Can you please clarify how we can help you? Are you looking to bring a line to Xfinity Mobile, or is this a device unlock request?

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IMEI coming up not compatible

I am doing a body my device is unlocked I checked compatibility with ATT & Tmobile my device works fine on their their network I have a Flip 7 on Verizon network I need assistance to bring my phone back

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No, the Call guard will not activate on my phone. It shows that I have the correct internet program. It's successfully installed on my other two phone numbers.

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Xfinity call guard not working [Edit]

I have upgraded my plan the three phones on my account. Two of the work. One does not, mine, [Edited: "Personal Information"]. I have reinstalled it, cleared cache, cleared data, reinstalled it. Nothing works. What is my next move to activate this feature on my phone. [Edited: "Personal Information"

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Remote response time very slow

It takes 20 seconds from the time I enter a channel on the X1 remote for it to show up on the TV to select.

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user_p5ugrw 😀👍 Always a pleasure to help a valued member of the Xfinity family!

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Email on iPhone

I can’t get email on my iPhone. Works in all my other devices. Keeps asking me to enter imap password and it gives me an error message each time. I’m using iPhone Mail app.

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Thanks, I will give them a call.

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Email on iPhone

I can’t get email on my iPhone. Works in all my other devices. Keeps asking me to enter imap password and it gives me an error message each time. I’m using iPhone Mail app.

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Greetings, @user_009017! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues getting help with your account, but you have

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Terrible Customer Service - Need Help

Still not getting any help regarding service changes that were to happen on my account. I'm tired of the delay tactics. I just need this taken care of now. Please let me know who to send a direct message to please.

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Terrible Customer Service - Need Help

Still not getting any help regarding service changes that were to happen on my account. I'm tired of the delay tactics. I just need this taken care of now. Please let me know who to send a direct message to please.

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@user_c0c9dm Thank you for taking the time to reach out to us here on our Xfinity Forums! I can understand how frustrating it is to run into errors activating ESPN Unlimited. Just to clarify, are you clicking this link: Xfinity.com/yoursubscriptions

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ESPN unlimited

Unable to activate espn unlimited even though it is included. I don’t have or never received the activation email that people got. Contacting support has been no help. It shows that it is included but I don’t see anywhere on how to activate. When I click on activate subscriptions, it shows peacock a

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Greetings @user_au9nfm , your post was made private because it contained personal information. Public forums equals, not the best place for private information. Please make sure you review the Xfinity Forum Guidelines to ensure that you remain within

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The manager at your Xfinity store attempted to defraud me

I am a long-term customer with Xfinity prepaid internet service. I had technical support issues with my modem and they advised me to go to the Xfinity store to get an upgrade without charge or expense to me. I went to the Xfinity store at The Mall of New Hampshire in Manchester New Hampshire and the

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user_p5ugrw Appreciate the update. If you are getting an IP blacklist notification you would want to touch base with our Customer Security Assurance (CSA), they are a specialized team at Comcast focused on online security, protecting customers from p

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Email on iPhone

I can’t get email on my iPhone. Works in all my other devices. Keeps asking me to enter imap password and it gives me an error message each time. I’m using iPhone Mail app.

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Cute, you Privatized my public complaint on your public forum. Regardless, please give me guidance as to who is the appropriate person to serve this Administrative Complaint to.  In the Alternative, please give me the Appropriate Address for th

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The manager at your Xfinity store attempted to defraud me

I am a long-term customer with Xfinity prepaid internet service. I had technical support issues with my modem and they advised me to go to the Xfinity store to get an upgrade without charge or expense to me. I went to the Xfinity store at The Mall of New Hampshire in Manchester New Hampshire and the

Question

I have tried entering the password and it says is not correct. But that is the correct password. It is strange, once in a while the mail will come in on the iPhone. This morning, I couldn't get any mail. Last time received any on iPhone was Saturday

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Email on iPhone

I can’t get email on my iPhone. Works in all my other devices. Keeps asking me to enter imap password and it gives me an error message each time. I’m using iPhone Mail app.

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Let's see what we can find on our end with the device to see if we can help NY7737.    Can you send us a direct message with your full name, name of account holder (if different), and service address please? To send a "Direct Message" to Xf

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Issues with disconnecting while playing any battle.net game

Hello, I am experiencing persistent disconnect/reconnect issues specifically with Blizzard games/services on my personally owned ARRIS SURFboard G54-B48D gateway on Xfinity service in [Edited: "Personal Information"]. The issue primarily affects Diablo IV and World of Warcraft. Other internet servic

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IMAP

My email keeps asking for password but isn’t accepting it what is an I’m so password??

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yes, I've tried with port forward on and off.the ports i used wereTCP - 1119, 3724, 6113UDP - 1119, 3478-3479, 5060, 5062, 6250it doesnt seem to help

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4 hours ago

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Issues with disconnecting while playing any battle.net game

Hello, I am experiencing persistent disconnect/reconnect issues specifically with Blizzard games/services on my personally owned ARRIS SURFboard G54-B48D gateway on Xfinity service in [Edited: "Personal Information"]. The issue primarily affects Diablo IV and World of Warcraft. Other internet servic

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Could not block ads without paying $4.95/month

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Comcast email

I was forced to migrate my Comcast email to Yahoo by xfinity. It has been a nightmare and horrible. Email now full of ads. Must pay Yahoo a monthly fee to get rid of ads. To get Yahoo help, they want a credit card and charge for it. Simply the worst. Emails clump together. Difficult to navigate. Why

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could not block without paying $4.95/month

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Comcast email

I was forced to migrate my Comcast email to Yahoo by xfinity. It has been a nightmare and horrible. Email now full of ads. Must pay Yahoo a monthly fee to get rid of ads. To get Yahoo help, they want a credit card and charge for it. Simply the worst. Emails clump together. Difficult to navigate. Why

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Billing

My bill should be $121

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Greetings @user_9la1kk, thank you for taking the time to create an official post. I know how frustrating it can be to when your set expectations do not align with your bill. We would need to take a closer look at your account to confirm, but I can't

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Telephone/Ipad deal

I went to Xfinity for a new phone. Was told because of my customer status, I was being given a $400 credit towards a new phone, and also a free Ipad. Hard to believe. I found a phone which was 'free' as it was under the $400 due to supposed good customer. I was NOT told I needed a new line for the I

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