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mrjod711 Hello, has anyone reached out to you regarding your Acorn concern?  

XfinityVictor

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6 hours ago

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Acorn TV Discontinued

Without any prior notice, Xfinity has discontinued my subscription to Acorn TV. They say that the programs previously available on Acorn are now available through AMC+. That's a bald-faced LIE. A few of the Acorn programs might be in the AMC+ app (which is about 25% more expensive than the Acorn sub

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Hey there, @user_hu18zu, thanks for reaching out through Xfinity Forums regarding your internet concerns. I understand how important it is to have a solid connection when you work from home. Have you tried power cycling your modem since the recent se

XfinityJeniece

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6 hours ago

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My system is only giving me ipv6 addressing and my network is not working

My system is only giving me ipv6 addressing and my network is not working. I work from home and this is not helping at all. Everything was working until a network outage recently.

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Hello user_xwe4ro thanks so much for taking the time out of your day and reaching gout here via our Xfinity Forums! We're happy to assist in providing the needed construction project documentation for you.   Please send a direct message by clic

XfinityAlfonso

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6 hours ago

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Will Serve Letter

My city is asking for a Will Serve Letter for my new construction project. I checked other similar threads, but couldn't figure out how to send a direct message to "Xfinity Support". Can someone help me please ?

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Need to terminate my service without using phone

The direct message icon does not show up. With a little research, I learned that it might not show up until I've made at least one post. So here is my post.

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Sign-In and Account Management

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I don't think that's the channel. I saw channel 1261 today, but I still can't access it.

user_eiyzna

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6 hours ago

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How to watch Mariners on Xfinity channel 3025

Tomorrow the games start and am still not getting Channel 3025 to work. It just plays music and states local blackout even though my package should include it for free. Two calls to Xfinity and no help. Am in Spokane Valley, any one else in this area getting the channel to work? Am frustrated at thi

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Accepted Solution

Got got in the wrong phone/IMEI scam and am getting NO help from Comcast

I am 77 and have had recent eye surgery. I had order a new iPad through Xfinity and shortly after I received it, I got a phone call from what was showing up as Comcast. And like the other similar victims I have seen on the forum, I fell for it. They email'd me a FedEx label and FedEx picked the box

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Customer Service

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Comcast email disappeared from iphone

It keeps telling me username and password are not correct.i just spent 45 minutes “chatting” and no solution

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Email

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My system is only giving me ipv6 addressing and my network is not working

My system is only giving me ipv6 addressing and my network is not working. I work from home and this is not helping at all. Everything was working until a network outage recently.

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Customer Service

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Hello Dsdodge21, thank you for reaching out here in our Xfinity Community forums. We appreciate you and your time. I have seen a similar situation before, so I have to ask; if your phone an international model? I ask because in the prior instances, t

XfinityJeffB

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6 hours ago

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Unable to register Samsung Galaxy ZFold7 IMEI

Hello, I have an unlocked Samsung Fold that will not register on your network. IMEI 358910537129742. It says incompatible with network and customer service on the phone and at store was not helpful. I have wasted a bunch of time on this phone, it needs escalation to Executive Care to be added/whitel

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Xfinity Chat Rep Kudos

I just wanted to share that I had a great experience via chat with Angad on 03/25/26. They were vey patient and helpful with my request and went out of their way to assist. I did not realize ending the chat would stop me from getting a survey. Please put the kudos on their file accordingly, I would

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Xfinity Compliments

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Will Serve Letter

My city is asking for a Will Serve Letter for my new construction project. I checked other similar threads, but couldn't figure out how to send a direct message to "Xfinity Support". Can someone help me please ?

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Customer Service

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@user_pdi23t Thanks for adding a post to the community. We know watching the games is important. Comcast is working with MLB to try and bring their games back to Xfinity TV.

XfinityBenny

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7 hours ago

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Seattle Mariner’s baseball games

How do I sign up for Seattle Mariner’s baseball games?

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Hey there, @user_9mtz9q, thanks for reaching out through Xfinity Forums. We can assist you with making changes to your services. You have reached the right place! Can you please send us a Direct Message with your full name and your full address? To

XfinityJeniece

 commented 

7 hours ago

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Cancel

I’d like to cancel my internet service.

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Hey there, @user_3z7pur, thanks for reaching out through Xfinity Forums regarding your Peacock activation. Are you also still having issues with your activation? Are you getting the same error messages when you try to activate?

XfinityJeniece

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7 hours ago

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Trying to activate my premium peacock subscription via Xfinity Streamstore

I’ve been trying to activate my Peacock Premium subscription through Xfinity for the past few days and keep running into the same issue with no resolution. On this page: https://customer.xfinity.com/membership it shows that I’ve already claimed my Peacock Premium and all I need is to "activate" it.

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I am having the same issue. Why am I staying with Xfinity as a provider if this is what you give to us for service?

user_yjom40

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7 hours ago

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Apple TV sign has an endless loop

For months when I try to use Apple TV on my tcl google tvs, I use the QR code or the log in website, enter my credentials only for the tv to reload to the original screen with a new code. I am told this is an Xfinity issue. I have restarted my tv, my WiFi, cleared caches, data, deleted the app, rest

Question

Hey there, sr2489, thanks for reaching out through Xfinity Forums regarding your Peacock account. Are you still having issues with activation? We would be happy to help you with the activation, so you can enjoy your subscription.   

XfinityJeniece

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7 hours ago

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Trying to activate my premium peacock subscription via Xfinity Streamstore

I’ve been trying to activate my Peacock Premium subscription through Xfinity for the past few days and keep running into the same issue with no resolution. On this page: https://customer.xfinity.com/membership it shows that I’ve already claimed my Peacock Premium and all I need is to "activate" it.

Question

Our Xfinity Forums community is a great place to discover helpful insights and answers to your Xfinity related questions. You can also easily manage your account, troubleshoot issues, and access support through the Xfinity App. We truly appreciate yo

XfinityJeffB

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7 hours ago

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Duplicate account created

Hello, I was attempting to change my service with the account I've had at my service address since 1994, but instead of applying the different service to that address and account number, your system created another account number. Can you please just delete the new account that was created yesterday

Question

@user_7ieqs2 Thanks for reaching out to us about your service. I do apologize for any inconvenience this may have caused you, and I would be more than happy to assist you today. Please send us a direct chat message with your full name and complete se

XfinityCarolyn

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7 hours ago

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Horrible Experience

I had a great experience at the store when I purchased my Internet and when I went back to start mobile service. It went down hill from there. I ported my number over from another service while in the store bought a new phone and everything. When I left the store I was told everything was set up my

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Cancel

I’d like to cancel my internet service.

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Customer Service

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Hey there user_9bdup7! We have an amazing website dedicated to helping pair your Xfinity Remotes to any TV and ensure X1 Voice compatibility!   Program Your TV Remote and Get Remote Codes - Xfinity   Let us know if this helps you get

XfinityAlfonso

 commented 

7 hours ago

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New tv remote pairing with new primary tv box

I have a new primary tv box and I can’t get the new remote to pair up with it

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