Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (490.3K)
Construction damage
Recent work by Xfinity has left construction paint on stonework at my property.
Question
•
Customer Service
Good afternoon user_1f508j. I will be happy to assist you further. Have you already attempted to delete the Xfinity Stream App and redownload it again?
Stream using Apple TV
Why can’t I use my Apple TV to stream when I am on my in home network? I get the message that I can only stream on my iPad or iPhone.
Question
Thank you for attempting all those addresses already. Did you have a prior subscription linked to one of those?
Error shows on peacock, “Your xfinity account is already linked to another Peacock account”
My Peacock status shows Activation Required but gives an already linked error.
Question
view my email from my Chromebook
Why can I not view my email account from my Chromebook?? I recently needed to change my password for my Chromebook, but I don't see why that would affect the access to my email. I can get to my email on my phone app and on my desktop computer.
Question
•
Can’t Activate Peacock included with service
I am trying to activate the Peacock account provided for me by Xfinity. I have tried using multiple email addresses to do so and each time I get the same message “ Your Xfinity account is already linked to another Peacock account. I have tried Peacock Support with no luck.
Question
•
Customer Service
Thanks for reaching out @user_33htwp! I can completely understand how frustrating that would be. After taking the time to call in for help, being disconnected before your concern is resolved is not the experience we want you to have. Please send us
Disgusting Customer Service
Spoke to briefly and was hung up on by "Brittany" in Customer Service. This kind of service alone is enough to find a new mobile service.
Question
No, my Peacock premium is not activated yet (activation required). When I go to activate and put my logins, it says that your Xfinity account is already linked to another peacock account. I’ve tried all my emails and even fresh emails but nothing wor
Error shows on peacock, “Your xfinity account is already linked to another Peacock account”
My Peacock status shows Activation Required but gives an already linked error.
Question
Good day user_jave17! I appreciate you stopping by our community for help, and you're in the right place. I understand how important it is to get the correct information when it comes to your billing, so I can assure you we'll provide you with the mo
Getting conflicting issues
I’ve had multiple chats and made 3 phone calls regarding a 12 month payment plan that was offered on a past due balance (due to a “free” upgrade that I was given that resulted in a huge bill). I’ve been told that the payment plan was approved, I’ve been told that it hasn’t been approved, and I’ve be
Question
@user_3jjl6j @XfinityPaula Hello. I made the migration in good faith, but the yahoo platform is awful. Is there anyway to switch back? I am seriously considering canceling my comcast account altogether if I cannot migrate back. We can get interne
Yahoo email migration optional
On Reddit there is post that says the migration to Yahoo email service is now optional. https://www.reddit.com/r/Comcast_Xfinity/comments/1qgk7ud/comment/o0cyvf4/?utm_source=embedv2&utm_medium=comment_embed&utm_content=action_bar Is this true? If so, how does one accept this option?
Question
DVR Storage
Just deleted a show on our DVR and saw that we were at 98% full. Last week we were at 37% full with plenty of recordings on it but nothing really having recorded since last week. Did my DVR storage get reduced without me actually changing my plan?
Question
•
X1
What are you using for a router? What are you trying to do with a /60? That gets you 16 subnets. I've been using 5 IPv6 subnets on Comcast for years. 2 for my computers (wifi vs. wired - wifi is more restricted), 1 for gizmos, stre
DHCPv6-PD /60 delegated but return traffic not routed back.
I’ve tried in-app chat and phone support with no success. Setup Hitron CODA56 modem Xfinity is correctly issuing a DHCPv6-PD /60. Delegated prefix 2601:1c2:4501:5310::/60 WAN IPv6 2001:558:6025:7a:a491:2a57:3cf5:ea78/128 Symptoms Packets sourced from the delegated prefix leave my WAN interface (conf
Question
Thanks for reaching out to us on our community forums @user_y1zlph! I’m really sorry to hear about this experience. I can absolutely understand how frustrating and overwhelming it would be to repeatedly call for assistance and be unable to reac
XfinityAldrik
commented
5 hours ago
to the conversation:
0
0
Manager about a complaint
Your automated AI answering service will not let me get through. No matter what button I press it doesn't understand and it doesn't send me through and I keep calling and calling and calling and I can't deal with it as a disabled person after 5 years with you and being used to automatically getting
Question