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I'm having the same issue with IPv6 traffic to Teams and other M365 services today. XB8 in the greater Portland, OR area.

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XB10 dropping IPv6 FORWARD traffic — breaks IPv6 services, persists across resets

My XB10 gateway is dropping IPv6 FORWARD traffic to my LAN devices, breaking IPv6-dependent services like YouTube while IPv4 works fine. The affected services work instantly on cellular and fail on my home network, confirming it's the gateway. The gateway's own firewall logs (Troubleshooting > Logs)

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@user_3v4pzt Are you still experiencing issues at this time? How are you accessing Paramount?

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Paramount streaming issues

Streaming service for Paramount is terrible. Constantly freezes, out of focus. Often completely fails. What is the problem? We do not have issues with any other stream, i.e. Netflix, Prime, Hulu.

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Okay, that would be a good option to have them do. We will be reaching back here after the service appointment to make sure that was taken care of.

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Hitron CODA, upload speeds intermittently fluctuating

I ran into some information that suggested I contact the Xfinity Digital Care team. From what I understand, they have access to tier-2 backend tools that can fix a specific Hitron CODA provisioning glitch. I recently upgraded from a Motorola MB7220 modem to a Hitron CODA modem. The Hitron CODA modem

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XFINITY SECURITY MONITOR

Is the operating system for my XFINITY SECURITY MONITOR ANDROID NOUGAT 7.1.2 ?

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Hello @user_y6cjjd, Thanks so much for taking a moment out of your day to leave a comment on our community forum and we would be happy to help. I will need to pull up your account to investigate this further. If you could send our team a direct messa

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Loyalty Discounts Expiring

I have loyalty discounts set to expire and i cannot get a hold of an actual person to discuss extending them. I called your alleged customer service number at 1-800-934-6489 - the bot said please hold and nothing happened after that - i have been on hold for over a half hour- no wait music - no prom

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Service cancellation

Moving and need to cancel XFINITY, already have it at the new place

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There's a slight "gotcha" with the Xfinity Gateway XB8, and that is it does not care what network your Xfinity cameras are on. It will forcefully take those cameras from the network they're on, and connect them to its own network. So when I first set

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Hitron CODA, upload speeds intermittently fluctuating

I ran into some information that suggested I contact the Xfinity Digital Care team. From what I understand, they have access to tier-2 backend tools that can fix a specific Hitron CODA provisioning glitch. I recently upgraded from a Motorola MB7220 modem to a Hitron CODA modem. The Hitron CODA modem

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No internet access

My wifi has been saying its connected with no internet access for at least a week now. I have a wifi extender downstairs since my modem is upstairs, and the network created from the extender has full access, but my regular wifi has no internet access. I've done all the troubleshooting and restarted

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I did what you said, I wrote to support, I haven't heard anything back from them.

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Mobile porting promo

I ported 2 phones from consumer cellular and activated with Xfinity. One was Feb 26th the other was March 1st 2026. The promo at the time was 200.00 for each line ported. I have waited the 90 days and still haven't gotten an email or anything concerning the promotion. How do I get the 200.00 per lin

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I have the same problem. Next month, starting July 14 , 2006 my bill will be increased by $60. I'm trying to reach a live agent to talk to someone who can either help me to get my loyalty discount extended or to modify my plan. Unfortunately, I'm onl

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Loyalty Discounts Expiring

I have loyalty discounts set to expire and i cannot get a hold of an actual person to discuss extending them. I called your alleged customer service number at 1-800-934-6489 - the bot said please hold and nothing happened after that - i have been on hold for over a half hour- no wait music - no prom

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Closing old post

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Can I cancel Xfinity Internet Service online without being called by the agent?

I need to cancel my service since I have moved. Can I cancel Xfinity Internet Service online without being called by the agent?

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Need to cancel service

Tuesday, June 23, 2026

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user_753gvw I understand, and my team is always here if you should need our help in the future. Have a great day.   

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Deceptive selling practices and the lacks ownership and accountability of their mistakes

In February I called Xfinity looking for promotions to reduce my every growing monthly bill. I was offered a "special promotion" that reduced my bill by about $25. It included all my existing services, an increase in Internet speed, a better version of Peacock, a free new iPhone 17, and a 2-year fre

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I already returned my mobile device and have spent countless hours on the phone with Xfinity to address the issue regarding my billing issue with my cable bill. My posting is to warn others and to determine if this a wide spread issue with other cust

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Deceptive selling practices and the lacks ownership and accountability of their mistakes

In February I called Xfinity looking for promotions to reduce my every growing monthly bill. I was offered a "special promotion" that reduced my bill by about $25. It included all my existing services, an increase in Internet speed, a better version of Peacock, a free new iPhone 17, and a 2-year fre

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RE: internet

Am I signed up for auto pay

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Not Accessibility/disability related. Moved to Customer Service.

 commented 

10 hours ago

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Cannot get rid of audio description

I can’t get rid of audio description

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