user_e0qmf0 The number to reach our phone agents is 1 800 Xfinity (1-800-934-6489). We are also experts in all thing Xfinity here, and happy to assist at any time. If you would like me to assist, please let me know.
I have been calling the xfinity number for the past 3 days, no one answers!! no option to connect with technical support, no one answer in customer service (agent) to pay the bill via tele as being told that i need to sign in via text message...when i try, i am being told a security verification code will be send to my email - i never DOES or did send it. I have tried multiple times and never received the email with the code. There is no one to talk to at customer service, billing or technical support. What is going on with xfinity????
Hi there, @user_6sh2g1 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry to hear about the trouble you are experiencing trying to get assistance. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityEricB
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