U

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1 Message

Sunday, July 6th, 2025 5:02 AM

Server

Can you answer me 1. Is this an official Xfinity forum? My credentials were used to login. 2. Is OX or Open X Change now used for all Xfinity mail to be routed through? I did not sign up but now show OX as the logo and not X for my email. 

Gold Problem Solver

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26.5K Messages

1 day ago

... 1. Is this an official Xfinity forum? ... 2. Is OX or Open X Change now used for all Xfinity mail ...

Yes, and yes. forums.xfinity.com is an official Comcast/Xfinity site, and the company has been using Open-Xchange's App Suite for email since 2016. The favicon on connect.xfinity.com browser tabs is always an "X" when I'm on my desktop, but "OX" on my phone. I do not know why.

There's nothing like consistency, and Comcast/Xfinity is nothing like consistency.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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