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user_dyzauv
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Tuesday, July 15th, 2025 11:51 PM

cancelation

I would like to say that it has been a great ride but I am going with another company that is faster and better and cheaper! Do not bill me or send me anything from comcast please. I have been with comcast for many years and I dont ex-pect to owe any money.  I will turn in my modem asap. I repeat I do not want you keep the internet on at my house! Cut it off today please.  I will tell others that comcast was worth it and I do not want the internet service any longer!

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user_dyzauv

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11 hours ago

This is [Edited: "Personal Information"] at [Edited: "Personal Information"].  Cut the internet off please.

(edited)

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XfinityDilary

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2.4K Messages

 

user_dyzauv, Thanks for posting on our Community forums for assistance. We can help with your request. Could you please send our team a Direct Message with your name and service address? Our team can take a further look.

 

To send a Direct Message:

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• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

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