My cable tv keeps getting interrupted by the VUDU FANDANGO screen (pops up every 10 seconds) and then goes to a black screen. How so I get this to stop? It has been happening continually since I started the tv and cable box this morning

What happened to H&I? I was watching it last night and this morning both channels are broadcasting a Spanish station. Did it move, or was it removed? This is one of my primary stations.

I'm trying to log into my Xfinity cable modem/router (I want to see what wireless channels it's using), but I don't have a password for it. Where do I find the password? There's a password printed on the side of the router, but that's just for the wireless access. Thanks.

I opted to pick up my modem in store 2 days ago but I haven't gotten anything after the "Your Xfinity order has been confirmed and will be ready for pickup soon" text. How long does it usually take for in-store pickup?

Hello, I would like to lower my bill or find another plan with similar speeds for a decent price. Tank you

The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Please provide EXACT instructions to turn this off. Subtitles to None, doesn't work. X1 Box is XG2V2-P. Thank you.

Hello, I am a little confused about how the service period and service cancellation work and was wondering if someone could help me with it My internet service period is from the 20th to the 19th of next month, and I pay my bills on the 6th. I am planning on moving out of my current house on the 11t

I just encountered error code TVAPP-00148 on the Xfinity Stream app on my Samsung TV. Worked fine for prior 6 months. App streams fine on other devices and tvs. Tried turning off/on tv and deleting/installing app on Samsung tv.

For the past maybe month or so there has been some very annoying and concerning volume fluctuations watching the stream app through Roku. (multiple tvs, multiple channels). It corrects itself when I hop out and go back in however late at night when I am sleeping and the volume skyrockets it wakes me

I encountered a sophisticated scam where individuals impersonating Xfinity representatives contacted me. Alarmingly, they bypassed standard two-factor authentication and instead verbally confirmed my identity using readily available personal information, including my address, phone number, Xfinity a

Is it that little indented thing in the back? And what are the secret codes for the multi-colored light on top? I've been trying to find a manual but haven't had any luck so far.

Fox nation movie the shell collector , is not available on the Xfinity access. It is not even listed under the All Movie Tab. On ok t the trailer his shown via YouTube

i received an email from xfinity a week ago saying i was a platinum member now. one of the included discounts is "Peacock Premium on us". i tried to add the service on the website and there's no way to do it. i went through several help topics clicking through links, and the option is never availabl

A post (question), I made in the EMAIL forum has been marked as PRIVATE for 3 days now. Apparently, because I included a JPEG, it needs to be reviewed. The JPEG is simply a screen shot of a COMCAST web page! No personal, identifying information on it. Simply a product of COMCAST. Keep from suspectin

I have a Nighthawk CM3000 but my upstream ATDMA channels 5-8 are not bonding and OFDMA upstream channel 2 is not locking. Downstream signal is perfect — power levels 5-6 dBmV, SNR 42-43 dB, zero uncorrectables. One thing worth noting — OFDM correctable errors aee 119-161 million. Uncorrectables are

I have a different internet provider now and would like to cancel Xfinity service.

@XfinityAmir I'm not seeing any way to send you a private message. I read this comment: https://forums.xfinity.com/conversations/billing/downgrade-internet-only/604cc2a0c5375f08cdbef645 And would like to know how to make this happen. Thank you! c-

Could someone please fix the time that appears on the Notification ("Bell") Icon messages? These seem to be showing GMT, while the messages they point to show as local time, which for me is EST: ETA: Stated another way, I'm getting "bell" Notifications for posts 5 hours in the future. For example, o

I have been trying to cancel services since November. I call and they just want to give me a discount and don’t take no for an answer. I contact and set up appointments online for a phone call and they call me while I’m at work and not during the hours I have specified. Now when I call they tell me

I upgraded to the 4th generation plan that is 2 lines unlimited for 30 each. When I go to my current cycle it says Unlimited (2 lines) $80.00. I was told that it would be $60. Now I have been on the phone for 2 hours and no one knows what to do. Anyone here that could help?