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Thank you so much for giving that a try @Cubdukat! I rely on my Email every day so I'd be frustrated if I couldn't access it! On your phone if you sign into your account here, are you able to access and view your Emails?

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"Comcast is not available" error in iOS email app

I started getting this error about three or four days ago on my iPhone 12 Max. It stubbornly refuses to sync or download email. For some reason this p

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Hello @Cubdukat, thank you for reaching out to us on our Community Forums. I personally love referring to this link https://comca.st/2W9Fofw when setting up our email on Apple devices. Do you still have this issue when following the steps in this lin

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"Comcast is not available" error in iOS email app

I started getting this error about three or four days ago on my iPhone 12 Max. It stubbornly refuses to sync or download email. For some reason this p

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Accepted Solution

Hello, @BlueBeetle! Thank you for reaching out here on our community platform. We are happy to help. I'll have to check the account for you to make sure your packages are in order. For this, I'll need for you to send me a Direct Message with your nam

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1 m ago

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Changed Xfinity Plans

On August 14, 2021 I went online to change my Xfinity Plan from Performance Internet (100 Mbps / 5 Mbps) and Digital Preferred Plan (220+ Channels) to

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Hello @user_631ce8! Can you direct message us your name and address, please? Make sure you are signed in with your Xfinity credentials. 1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon 2. C

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Stalls with error RDK-03012-0

Can't get FLEX pass the update. This error shows. After about 10 minutes it goes thru a series if restarts. Then it repeats the process. I have it w

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Hi @user_d23087 Thank you so much for taking the time to reach us through our Forums page! I can assure you that you have come to the right place and I am happy to review the account and see what other steps we can take to figure out this cable conc

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1 m ago

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RDK-03004

About 2 weeks ago we started having issues with our TV reception. Freezing, pixelating, losing its connection to Xfinity. Our internet is just fine, b

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I can take a look with you to see what might be going on, @eeclose! You said you did all the cache and cookies, did you reboot the devices as well to see if that does anything for you? If it doesn't, then you can also send me a DM and we can look int

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Can't sign into account

I recently started an account, but cannot sign into either Xfinity or my account app, not the website. I have received no error messages from any of t

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@paperrhino thank you for the DM! I looked over all of your signals and the only issue there is that your modem is transmitting a touch high. I pulled the levels from your modem in 15-second intervals to try and spot an intermittent issue but everyth

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1 GB plan very slow

I upgraded to the 1 GB plan a while ago but I've never gotten above 300 BG download. The average for the past seven days is just under 97 GBs (as test

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