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ESPN+
This has been asked before but when will ESPN+ be added to the X1 box. Disney and Comcast announced together last fall that ESPN+ and Disney+ would be added in the first quarter of 2021 which is ending next week. There is a message on the X1 box that Disney+ is coming and that we will
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Channels and Programming
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MeTv Cartoon Channel
On 06/25/2024 Metv toons channel will be launched, will Xfinity be carrying it and will it be on my account. If not then when will it be made available?
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Customer Service
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Pinned
TVAPP-00148
I just encountered error code TVAPP-00148 on the Xfinity Stream app on my Samsung TV. Worked fine for prior 6 months. App streams fine on other devices and tvs. Tried turning off/on tv and deleting/installing app on Samsung tv.
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Xfinity Stream App
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Apple Watch 5 Series Cellular Activation
I have had nothing but issues and poor customer service since signing up for Xfinity Mobile. I thought finally I was to the point where I have no need to contact them again for anything, but not the case. I have been back and forth with multiple reps trying have an Apple Watch added to my account.
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Plan
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Been trying to cancel my wifi since November
I have been trying to cancel services since November. I call and they just want to give me a discount and don’t take no for an answer. I contact and set up appointments online for a phone call and they call me while I’m at work and not during the hours I have specified. Now when I call they tell me
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Customer Service
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Xfinity Flex
How do I reactivate my Xfinity Flex box(s) after updating my Xfinity modem?
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Flex
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Looking to cancel service. How do I get access to direct messaging?
I have a different internet provider now and would like to cancel Xfinity service.
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Customer Service
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GMT vs EST
Could someone please fix the time that appears on the Notification ("Bell") Icon messages? These seem to be showing GMT, while the messages they point to show as local time, which for me is EST: ETA: Stated another way, I'm getting "bell" Notifications for posts 5 hours in the future. For
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Getting Started
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No Forum notifications for "replies"
I'm not receiving notifications for "replies" to threads I subscribe to. I get them when "comments" are posted, but not for "replies". The result is that, when a "reply" is posted I have no way of knowing about it unless I pull up the thread manually. I have never received a single "reply" notificat
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Getting Started
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Post is marked private?
I posted an issue I've been having for months on the forum, but it is now marked private and is not visible. I wasn't given a reason why and I really need help with this. What can I do so it's visible again?
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Getting Started
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Watch videos from 12 days ago
Home security videos from 12 days ago
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Rules and Automations
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can't remove a series recording because no show information available
Previously set a series recording for a show. Now, the show has been removed from Comcast ("Information for this program isn't available right now"). Therefore can't modify (cancel) recordings. Anyone know a workaround to remove this series from the Series Priority recording list?
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X1
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how to turnoff notification
I get a notification that a team I like is playing in a short while. I don't want this message as it sometimes causes the dvr to churn as it tries to reach the game on a channel we don't subscribe to. How do I turn this off?
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X1
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2 lines unlimited for 30 each = $80?
I upgraded to the 4th generation plan that is 2 lines unlimited for 30 each. When I go to my current cycle it says Unlimited (2 lines) $80.00. I was told that it would be $60. Now I have been on the phone for 2 hours and no one knows what to do. Anyone here that could help?
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Plan
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Screensaver photos
This is a closed question that I don’t see an answer for? How to obtain current and previous screensaver photographs? I'd like to obtain selected photographs that are currently and/or have previously been displayed by my Xfinity X1 screensaver. Is this possible and, if so, how
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X1
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Is Gigabit X10 available at my residence?
I was wondering if Gigabit X10 is available at my house. When I look at plans, it does not come up as an option; however online it appears that I may have to ask someone directly at Comcast since they need to determine the distance from the nearest fiber splice point. Can someone assist? Thanks,
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Customer Service
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How do I find my past conversations/posts?
I am trying to locate my past comments on a post about Xumo not working. I realize IT is still looking for a resolution but would like to find the conversation as well.
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Customer Service
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navigate to profile
Precisely, describing each step, how do I complete the forum setup; i.e., how "navigate to my profile", where is "Edit" button, etc?
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Getting Started
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Fox nation
Fox nation movie the shell collector , is not available on the Xfinity access. It is not even listed under the All Movie Tab. On ok t the trailer his shown via YouTube
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Channels and Programming
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I've been charged for 'inactive' equipment that I'm told must be returned. However, it's an in-use Xfinity modem.
I'm being charged $15/mo for a modem that billing claims is inactive and needs to be returned, but it's the modem that I've been using for the past few years. I recently changed my internet plan from Gigabit Extra to Superfast in September and also removed Popular TV. From November statement, I've b
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Billing