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iPhone 13 Pro Shipping Times?
I pre-ordered an upgrade for iPhone on Friday. I know it's a bit soon but has anyone seen the 'Shipped' status update yet? Ordered a gold color w/ 256gb if that matters. Thanks!
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Plan
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Where is the WPS button on the XB-7 modem?
Is it that little indented thing in the back? And what are the secret codes for the multi-colored light on top? I've been trying to find a manual but haven't had any luck so far.
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Your Home Network
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Can't locate response to my post
I received an email that my post on Mobile voice mail recently received replies but when I click on the View on Community box I get a 404 Error Page.
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Getting Started
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Apple TV app looping me back to activation screen repeatedly
Unlike all the other apps I access through Xfinity, the Apple TV app doesn't activate properly on my TV. I follow all the steps to sign into my Apple TV account, and if I go to my PC, I can see that Apple knows my TV by "name" and model. But every time I enter the code provided successfully via my c
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X1
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Pick up
How long does xfinity hold equipment.?
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Customer Service
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Turning off AP isolation also known as client isolation
I bought a Google Nest Mini. It says I need to shut off AP isolation or customer isolation in order to connect this newly purchased device. Please help me figure how to achieve this on my modem! I went to settings but nothing matched!
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Xfinity App
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Looking to cancel service. How do I get access to direct messaging?
I have a different internet provider now and would like to cancel Xfinity service.
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Customer Service
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No Forum notifications for "replies"
I'm not receiving notifications for "replies" to threads I subscribe to. I get them when "comments" are posted, but not for "replies". The result is that, when a "reply" is posted I have no way of knowing about it unless I pull up the thread manually. I have never received a single "reply" notificat
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Getting Started
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Cancel service outside usa
Answers here are no help, there is no direct message link. I need to cancel service from outside USA and there are no options to do so.
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Sign-In and Account Management
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can't remove a series recording because no show information available
Previously set a series recording for a show. Now, the show has been removed from Comcast ("Information for this program isn't available right now"). Therefore can't modify (cancel) recordings. Anyone know a workaround to remove this series from the Series Priority recording list?
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X1
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How to disable "Featured" and "Recent" folders that appear at bottom of TV screen
Every time I turn on the TV I get a notification at the bottom of the TV screen showing me "Featured" and "Recent" folders. This notification lingers for a while and eventually disappears. I press the "Exit" bottom on my remote but that doesn't work. How can I make this not show up every time I turn
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Channels and Programming
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Private message...
@XfinityAmir I'm not seeing any way to send you a private message. I read this comment: https://forums.xfinity.com/conversations/billing/downgrade-internet-only/604cc2a0c5375f08cdbef645 And would like to know how to make this happen. Thank you! c-
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Getting Started
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navigate to profile
Precisely, describing each step, how do I complete the forum setup; i.e., how "navigate to my profile", where is "Edit" button, etc?
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Getting Started
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Forum account cannot send a "Direct Message" to Xfinity Support
In this forum I see a lot of "official responses" like the following. However, when I sign up and signed in, I do not see the "New message" (pencil and paper) icon, when I tried the following URL, it shows 404. Just to confirm, I am the primary and only holder of my account. ``` To send a "Direct Me
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Getting Started
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Post is marked private?
I posted an issue I've been having for months on the forum, but it is now marked private and is not visible. I wasn't given a reason why and I really need help with this. What can I do so it's visible again?
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Post in other forum has been marked as PRIVATE for 3 days.
A post (question), I made in the EMAIL forum has been marked as PRIVATE for 3 days now. Apparently, because I included a JPEG, it needs to be reviewed. The JPEG is simply a screen shot of a COMCAST web page! No personal, identifying information on it. Simply a product of COMCAST. Keep from suspectin
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Getting Started
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GMT vs EST
Could someone please fix the time that appears on the Notification ("Bell") Icon messages? These seem to be showing GMT, while the messages they point to show as local time, which for me is EST: ETA: Stated another way, I'm getting "bell" Notifications for posts 5 hours in the future. For example, o
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Getting Started
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Find One's Own Posts
I can't find a way to locate my own posts. I did see another post on this topic which says to click the 'Profile' in the upper-right of any forum screen. I see no such icon or button. It really shouldn't see this hard to navigate these forums!
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Getting Started
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OS Update Required?
Why do I keep getting the message OS Update Required on my Amazon Fire Stick? This has been popping up for at least the past week or two. I’ve done everything possible except delete and reinstall the app. What’s going on?
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Xfinity Stream App
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NHL Center Ice problems
I have been reading lots of posts/complaints about error XRE-03137 with trouble connecting. It has been happening several times a night to me trying to watch a game. 5 to 6 times screen going black missing 10 to 15 minutes of the game easily. I paid $70 for 4 months of games and this is unacceptable
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Channels and Programming
