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COMCAST E-MAIL SERVER DOWN - ALL 2024 AND HALF OF 2023 EMAILS DISAPPEARED

When I looked at my phone this morning it showed 20+ emails. A half hour later when I went to read my e-mail - they were all gone. I checked several other folders and ALL EMAILS FROM 2024 PLUS EMAILS GOING BACK TO JUNE of 2023 are GONE!!!! I looked online and the Comcast e-mail server is down but I

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11K

49

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Managing your Xfinity Account online

We recently resolved an issue that was preventing Xfinity Flex customers from managing their Xfinity services on Xfinity My Account. All Flex customers should now be able to manage their Xfinity services through My Account online or through the My Account app, including browsing or adding additional

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21.3K

24

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Correct WiFi password not being recognized?

We have been unable to connect to wifi and every time we try to reconnect it says our password is incorrect. No one has changed the password, I can see that on our account it is the same. We have restarted the gateway, we unplugged it for a few minutes, we tried using the original password on the bo

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25.1K

10

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iPhone 13 Pro Shipping Times?

I pre-ordered an upgrade for iPhone on Friday. I know it's a bit soon but has anyone seen the 'Shipped' status update yet? Ordered a gold color w/ 256gb if that matters. Thanks!

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29.9K

124

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Drop Russian TV

As the whole world has united to stop Russia from the crime against humanity, dropping Russian TV channels is a way to stop Comcast subscribers sponsoring Russian government. What is the best way to submit this request?

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5.5K

18

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TVAPP-00148

I just encountered error code TVAPP-00148 on the Xfinity Stream app on my Samsung TV. Worked fine for prior 6 months. App streams fine on other devices and tvs. Tried turning off/on tv and deleting/installing app on Samsung tv.

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89.6K

392

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Voice control not working

I'm trying to help my elderly neighbor and customer service is absolutely no help. Her remote won't respond to voice commands. All other functions work, on/off volume. If we push the mic button it tells us "somethings not right, try again later". We've paired, unpaired, paired again, made two calls

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164.4K

9

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Stream App volume fluctuations  (low to really loud)

For the past maybe month or so there has been some very annoying and concerning volume fluctuations watching the stream app through Roku. (multiple tvs, multiple channels). It corrects itself when I hop out and go back in however late at night when I am sleeping and the volume skyrockets it wakes me

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46.5K

204

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Fox nation

Fox nation movie the shell collector , is not available on the Xfinity access. It is not even listed under the All Movie Tab. On ok t the trailer his shown via YouTube

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1K

1

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No Forum notifications for "replies"

I'm not receiving notifications for "replies" to threads I subscribe to. I get them when "comments" are posted, but not for "replies". The result is that, when a "reply" is posted I have no way of knowing about it unless I pull up the thread manually. I have never received a single "reply" notificat

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179

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Watch videos from 12 days ago

Home security videos from 12 days ago

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266

2

0

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navigate to profile

Precisely, describing each step, how do I complete the forum setup; i.e., how "navigate to my profile", where is "Edit" button, etc?

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240

2

0

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Platinum account unable to get free peacock premium?

i received an email from xfinity a week ago saying i was a platinum member now. one of the included discounts is "Peacock Premium on us". i tried to add the service on the website and there's no way to do it. i went through several help topics clicking through links, and the option is never availabl

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52

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Xfinity Stream not working on any device

I have Roku, a Windows 11 pc, an iPhone 13, an iPad 9th generation. I was watching xfinity stream on the Roku and it just stopped, giving the error of TVAPP-00224. I tried on all my other devices and they are showing the error of TVAPP-00100. I have tried removing the app, restarting both the router

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1.2K

21

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Returning old equipment can't find remote

I'm returning equipment and cant find one remote. Will I be charged? Even though replacements are free?

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3.5K

2

0

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Forum not allowing me to post from PC

​Not sure when this started, buy I can no longer post to the forum using any browser on my PC. The description field is always greyed out.​ ​I have tried 4 different browsers (FireFox,Chrome,Edge,CCleaner) and they all do exact the same thing. I can still post if I use the browser on my phone...​ ​I

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2.1K

6

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GMT vs EST

Could someone please fix the time that appears on the Notification ("Bell") Icon messages? These seem to be showing GMT, while the messages they point to show as local time, which for me is EST: ETA: Stated another way, I'm getting "bell" Notifications for posts 5 hours in the future. For example, o

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316

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Received cancelation notice I didn't request

I have received 2 emails notifying me that Xfinity has received my cancelation request. I didn't request any cancelation. I live in an apartment so I assume someone in trying to set up service and using the wrong address. I need assistance to ensure my service isn't disconnected.

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255

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OS Update Required?

Why do I keep getting the message OS Update Required on my Amazon Fire Stick? This has been popping up for at least the past week or two. I’ve done everything possible except delete and reinstall the app. What’s going on?

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10.3K

7

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How do I find my past conversations/posts?

I am trying to locate my past comments on a post about Xumo not working. I realize IT is still looking for a resolution but would like to find the conversation as well.

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181

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