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H&I Missing from 116 and 1012 in the Seattle Area

What happened to H&I? I was watching it last night and this morning both channels are broadcasting a Spanish station.  Did it move, or was it removed?  This is one of my primary stations.

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5.6K

57

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Voice control not working

I'm trying to help my elderly neighbor and customer service is absolutely no help. Her remote won't respond to voice commands. All other functions work, on/off volume. If we push the mic button it tells us "somethings not right, try again later". We've paired, unpaired, paired again,  made two calls

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139.2K

9

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Turning off AP isolation also known as client isolation

I bought a Google Nest Mini. It says I need to shut off AP isolation or customer isolation in order to connect this newly purchased device.  Please help me figure how to achieve this on my modem! I went to settings but nothing matched!

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5.1K

1

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Scam?

I just received a call from an "Unknown Caller" claiming to be from Comcast/Xfinity. They asked for my name and I never confirmed it was me. He then states that they discovered that someone has been tampering with my firewall and asked if someone has been trying it. I then asked him what account the

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15.1K

15

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Root Sports being dropped from Popular TV package

Thanks for nothing Xfinity! Forcing us to upgrade just to watch our local baseball team and other local sports.  Leaving you after 20 years.  Hello Fubo.

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4.1K

42

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Where is the WPS button on the XB-7 modem?

Is it that little indented thing in the back? And what are the secret codes for the multi-colored light on top?   I've been trying to find a manual but haven't had any luck so far.

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143.9K

7

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0

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Vudu fandango screen

My cable tv keeps getting interrupted by the VUDU FANDANGO screen (pops up every 10 seconds) and then goes to a black screen. How so I get this to stop?  It has been happening continually since I started the tv and cable box this morning

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9.6K

13

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TVAPP-00148

I just encountered error code TVAPP-00148 on the Xfinity Stream app on my Samsung TV. Worked fine for prior 6 months. App streams fine on other devices and tvs. Tried turning off/on tv and deleting/installing app on Samsung tv.

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30K

391

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Access not Authorized You signed in successfully, but you must be an Xfinity user to enjoy this serv

Losing my mind with the lack of service response from Comacst. Yesterday, self-installed television service without issue.  Downloaded app to set up Wifi router.  Logged in with username/password only to receive this error message:  "Access not Authorized. You signed in successfully, but you must be

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44K

19

0

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PLEASE HELP XFi is blocking my safe work website

So this is pretty insane. I’m working from home, I’ve been accessing my work website perfectly fine for the last few months, and all of a sudden last night I can longer access it in my browser. It’s saying it cannot establish a secure connection. I logged into XFi because I figured

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11.2K

2

0

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Need help changing my moving date for Xfinity transfer.

Is there anyway you can change the date after the order was submitted?

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68

3

0

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Adding Unlimited Data getting an error

Good morning Everyone,I want to add unlimited data to my plan with my own modem, but every time I try to add it (https://www.xfinity.com/buy/plan/checkout/XFINUDAT) I get the following error: Temporarily unavailable The product you’re interested in isn’t available for purchase at this time. Get u

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58

2

0

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Xfinity XG1v4 ordering help

I know this is a constant post on here but I have tried the chat function through my app and calling but I cannot seem to find a way to get this box. Can someone please help me get this box?

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248

1

0

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Watch videos from 12 days ago

Home security videos from 12 days ago

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128

2

0

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ALSO Received Empty Box and Can't Reorder

Apparently this "empty box" is happening to several people from reading the forum. I hope someone can help. I'm at my wit's end. On 9/20/22 went to an xfinity store and signed up for mobile service for 3 lines. Ordered 2 iPhone 12 and a SIM for BYOD. At the time of the order, my account had a $599.

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198

2

0

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log-in

How do I STOP the 2-step verification, which send me a text every time I try to sign on. I live alone, no one else has access to my Wifi or my computer.  So this feature does not help, it only annoys.

Question

108

2

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Closed

Remove unlimited data option from my Internet account

How do I remove the UNLIMITED DATA OPTION from my plan ? Been trying on the website but seems like it doesn't support that. Please help.

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290

3

0

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Discount for Bank Pay

I just got Internet service and while at the store yesterday and was told I would get a discount for autopay, paperless billing, and direct payments from a bank. I did not have my checkbook at the time and was told I could do this after the Internet was installed. It was installed yesterday and tod

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124

2

0

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No Forum notifications for "replies"

I'm not receiving notifications for "replies" to threads I subscribe to. I get them when "comments" are posted, but not for "replies". The result is that, when a "reply" is posted I have no way of knowing about it unless I pull up the thread manually. I have never received a single "reply" notificat

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85

1

0

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Post is marked private?

I posted an issue I've been having for months on the forum, but it is now marked private and is not visible. I wasn't given a reason why and I really need help with this. What can I do so it's visible again?

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36

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