I know this is a constant post on here but I have tried the chat function through my app and calling but I cannot seem to find a way to get this box. Can someone please help me get this box?

I can't find a way to locate my own posts. I did see another post on this topic which says to click the 'Profile' in the upper-right of any forum screen.  I see no such icon or button.  It really shouldn't see this hard to navigate these forums!

Is there anyway you can change the date after the order was submitted?

Good morning Everyone,I want to add unlimited data to my plan with my own modem, but every time I try to add it (https://www.xfinity.com/buy/plan/checkout/XFINUDAT) I get the following error: Temporarily unavailable The product you’re interested in isn’t available for purchase at this time. Get u

How do I STOP the 2-step verification, which send me a text every time I try to sign on. I live alone, no one else has access to my Wifi or my computer.  So this feature does not help, it only annoys.

I am having issues with HBO. It was working last week but when I got to HBO today it says I need to subscribe. I know it is part of the package I pay for. Can someone help to get this working for me? Thanks, [EDITED - Removed Personal Info - Forum Guidelines Violation]

Every time I turn on the TV I get a notification at the bottom of the TV screen showing me "Featured" and "Recent" folders. This notification lingers for a while and eventually disappears. I press the "Exit" bottom on my remote but that doesn't work.  How can I make this not show up every time

We have been unable to stream on desktop devices. When we log in, the above error code appears, over and over, sign in and sign out.  I spent hours troubleshooting.  I was told that it was a problem on Xfinity's side.  I believe (according to this forum) that xfinity is the resource

I'm returning equipment and cant find one remote. Will I be charged? Even though replacements are free?

Could someone please fix the time that appears on the Notification ("Bell") Icon messages? These seem to be showing GMT, while the messages they point to show as local time, which for me is EST: ETA: Stated another way, I'm getting "bell" Notifications for posts 5 hours in the future. For

I'm looking at buying my own cable modem since latest xFinity modem/router cable has issues. The Netgear CM1000 cable modem has - Only DOCSIS 3.1 modem box enable 1 gbps cable internet service plans I have a dumb question. If my Comcast Extreme Pro+ Internet speed plan is over 1 gbps will this mod

I get a notification that a team I like is playing in a short while. I don't want this message as it sometimes causes the dvr to churn as it tries to reach the game on a channel we don't subscribe to.  How do I turn this off?

@XfinityAmir I'm not seeing any way to send you a private message. I read this comment: https://forums.xfinity.com/conversations/billing/downgrade-internet-only/604cc2a0c5375f08cdbef645 And would like to know how to make this happen. Thank you! c-

I have been using the Xfinity app to troubleshoot. I have checked and tightened the cable coming into the house and to the splitter and then to the X1 box and they're all good.  I have physically unplugged the box 3-4 times to reboot it and I have used the app to restart the box 2-3 times.&nbs

Showing two connections for one device, why is that? When I delete one it comes right back. If I delete both it still come back as two connected. Am I been charged twice the data for one device?

This is a closed question that I don’t see an answer for? How to obtain current and previous screensaver photographs? I'd like to obtain selected photographs that are currently and/or have previously been displayed by my Xfinity X1 screensaver. Is this possible and, if so, how

How do I remove the UNLIMITED DATA OPTION from my plan ? Been trying on the website but seems like it doesn't support that. Please help.

In this forum I see a lot of "official responses" like the following. However, when I sign up and signed in, I do not see the "New message" (pencil and paper) icon, when I tried the following URL, it shows 404. Just to confirm, I am the primary and only holder of my account. ``` To send a

I just got Internet service and while at the store yesterday and was told I would get a discount for autopay, paperless billing, and direct payments from a bank. I did not have my checkbook at the time and was told I could do this after the Internet was installed. It was installed yesterday and tod

Previously set a series recording for a show. Now, the show has been removed from Comcast ("Information for this program isn't available right now").  Therefore can't modify (cancel) recordings.  Anyone know a workaround to remove this series from the Series Priority recording list?