U

Visitor

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3 Messages

Tuesday, September 6th, 2022 1:22 PM

Closed

Fox nation

Fox nation movie  the shell collector , is not available on the Xfinity access. It is not even listed under the All Movie Tab. 

On ok t the trailer his shown via YouTube 

Accepted Solution

Official Solution

Retired Employee

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5.9K Messages

2 years ago

@user_b13ab8 

Thank you for posting your question here in our Xfinity Forum. As you may know, Fox Nation is a completely streaming only service via the Fox Nation app and website. Since the Fox Nation app is currently not integrated into our X1 and Flex platforms, you will not be able to search your Xfinity equipment for Fox Nation content. You can only search for specific Fox Nation content directly through their app or website. For more information about Fox Nation streaming service and how it works, please see their website here: https://nation.foxnews.com/

Visitor

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3 Messages

@XfinityJessie​ 

Ok they took my subscription for $5.99 a month for a service you don't currently have.

how do I cancel that

Official Employee

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1.5K Messages

@user_b13ab8, hello, and thanks for reaching out to our Forums team. Just to confirm, did you pay Fox Nation directly for this service? If so, you will need to reach out directly to Fox Nation to cancel that subscription and request a possible refund. Please remember, if you are unable to cancel that subscription, you will still be able to view and watch Fox Nation content via their website and/or app, just not directly on your Xfinity equipment.

Thanks!

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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