Paramount plus not working on x1

For quite a while, we've been having some issues with our main DVR box. As far as I can tell, it's an XG1v3 (it's not a 4k box and it doesn't have the port on the front-right corner). Mostly, the issues have been limited to the box not responding when turning the tv on. We'll use the remote to turn

I have been trying to get a road bore since april and still now in August it has not been completed. Anyone have the same problem?

I moved to Xfinity Mobile on 11/02/24. I continue to get billed monthly for the free phone that I was sent which was part of the offer. This is an unquestionable error because I ported my number from another carrier. -The person that set me up with the contract incorrectly sent me a new phone number

I need to exchange cable boxes do I need to return the power cord also?

even had a tech come out yesterday and he couldn't do it. He said there was some kind of activation issue with the system in my area When does this get resolved?

I had an appointment to install service in a new location and when the technician arrived he installed a new modem and took the old one. I am now getting notifications from xfinity to return the old modem.

Hey folks, been having bad signal today, half of my DS channels are lost and am in partial service mode. The Xfinity app immediately detects that there is an issue that needs a tech, but keeps failing to schedule it with an error message. I tried the Xfinity app as well as calling in to 800-XFINITY.

I was curious. For 2 factor authentication, you get a code sent to your phone or code sent to an alternate email address. Either your phone or alternate email address is always working. What is a customer supposed to do, if both methods failed and are not working. Does the customer call tech support

I live down a 1 mi dirt road. Comcast has lines right at the top of my street but his quoted me $60,000 to run a line to my house. I understand it's expensive but I could easily run my own line and have a buried for cheaper than that as I already have most of the equipment. My question is would Comc

I received an email to replace/update my equipment due to increased speed on my account. Every time I use the link provided (this is the corrected link I received in a second email) I am unable to connect. I keep receiving this message: Help Sorry, This Isn’t Working Right Now Your equipment details

I have received two emails regarding "On Demand Receipts" within the past week - they are being sent to my wife's email address which is a secondary account. I have not ordered any On Demand products and this is the second time I have contacted Comcast in regards to what appears as "unauthorized ord

When I click on the link (https://www.xfinity.com/buy/plan/checkout/XFINUDAT) to add unlimited data to my plan I get the following error: Temporarily unavailable The product you’re interested in isn’t available for purchase at this time. Get updates about Xfinity Home, Xfinity Cameras, and 24/7 Vide

Hi there — my family routinely surpasses the 1TB of data per month and we need unlimited. However, xfinity will not grant this to us because they put us on a Covid billing plan last year. Every month we’re being charged overages up to $100 extra. I need to cancel so we can switch to a different prov

Hello! My 12-month contract has ended and since I'm an existing customer, I can't find a way to renew my service without my bill increasing by almost 80%. I don't need any service other than the most basic internet plan, to keep costs low. Is there a way to renew for a 12-month contract to keep my b

I got internet service with Xfinity 4 days ago and when I applied I also input my ACP approval ID for the discount. I received the billing information for this month but it doesn't show the ACP discount and I never received any update as to how my ACP is being processed or when to expect it to show

Since everyone having this problem is getting told to send a peer-to-peer message to look into it, I did that, but then got reprimanded for sending a peer-to-peer message without first making a post and having someone specifically tell me to do so. As in my message, I applied through the Xfinity lin

I recently applied for and qualified for the ACP discount for wifi. Each time I try to apply it to my account online, I get an error stating that it can't find my account. I went into the Xfinity store last week and tried to get them to help me, and they stated they had it applied. I keep checking m

I have no Comcast/Xfinity modem; I have always had my own, for the 25 years I've lived here. But my bill shows a $12 charge. How do I get rid of this charge? Why did it ever appear? Again, I have never had a modem from Xfinity / Comcast!

I keep getting official-looking bills via email saying my payment method has failed and my account is about to be cancelled. I logged into Xfinity and found my last bill was paid on time without problem. It's autopaid from my bank account which has plenty of cash. Naturally, the customer service aut