Basically, [Edited: Language] has made it so that in order to manage my modem, I have to both use the admin portal on the device, and this stupid Xfi app on my phone. Because of this, I am unable to perform advanced network features like port forwarding properly. I currently have the XB8. Basically

Hello, I currently have an XB7 modem/router that I had set-up port forwarding on, and it was working correctly. However, at this point, maybe due to a software update, port forwarding no longer works. Whenever I try to set it up now I get a "Were having problems, try again later." This is on my desk

Cable damaged at street. lost service for 5 days...would like credit

I called Comcast April 26, 2023 and spoke with a rep to cancel my TV service since I don't watch in any more. The rep said she would submit my order and that I would receive a call from Xfinity on May 3 at 7 pm about promotional discounts for internet-only service . I never received a call. I receiv

I saw some posts similar to my issue but no real answer. If I use an xfinity pod my android devices indicate that they have strong wifi. However, while using the pod certain apps do not want to open on my android devices. I can browse the web and use email. However, streaming apps and, most notably.

I just tried IOS 18 on my iPad Pro with Stream and tried to watch a recording that had been partially watched. When I select Watch, the Restart/Resume button appears for a fraction of a second and then disappears. There is no way to do a selection. If the recording has not been partially watched, th

Hello Xfinity Community, I want to start this post off by saying, I have had stable internet for many months prior to the issue I'm currently facing. The Coax cable comes into my house and routes through a 1 to 2 splitter (A CommScope SV-2G, the xfinity tech installed it during their setup visit a l

How do I get charges removed for equipment I returned in the store? I also have another charge for a month of service and an internet "re-activation" fee for March after I canceled service for the 3rd time in February. It is incredibly frustrating that this is still going on after I have been assure

Does TV Audio go through the XFI (XB8) Gateway? I have no sound from my TV. Reboot did not help. never had the no sound issue with the old XB7 Gateway. thanks in advance?

10 days ago the XG1v4 box I currently have started to act up, picture would fade to a pink hue, resetting box fixed or changing inputs to another source and returning to the XG! would resolve. Did a lenghtly text with an Agent who processed a replacement box. I recieved an XG2v2-P, which is not what

I received an email with a redemption code and a link to redeem the Passport to Paris reward. But when I click the link I'm brought to my Rewards page where there is no way for me to redeem the reward, nowhere to enter the Redemption Code. How do I redeem the Passport to Paris reward?

Hi there’s an issue while trying to login to forums.xfinity.com via Safari on iOS. Once the credentials are accepted, I receive the xfinity code but fails to authenticate, hence, unable to login. However, login credentials and xfinity code works with while using Microsoft Edge for iPhone.

I want to start off by saying that my family is low income, and we receive the ACP discount every month. Every once in a while, we call Comcast to see if there are any other discounts currently available to help us with our bill. Most times when we call, there usually aren’t any discounts available.

I was told I will not get my credit for the month of 12/23 but will get it next month 1/24 after receiving my credit 11/8 , 30 days will be 12/8 . You suppose to get your credit every 30 days . How does that make sense that means Xfinity is skipping a month . Basically getting the government and cus

My connection keeps dropping even after restarting it multiple times it just keeps dropping connection any advice

I am having trouble getting and reading my private messages what can I do

Greetings, I've had an account with comcast/xfinity since at least 2014 and likely since 2012. I see that I am only a silver member, should I have a higher tier or how does that all work out?

Hi there, I have been trying for six months to get comcast internet run to our home. Initially was told we already have Comcast internet access at our house (great!). Tech comes out and is unable to do anything because lines are not run to the house. Tech put in a construction ticket. Never heard ba

I ordered with the wrong address. I contacted customer service and they cancelled that order and made a new order. The new order was successful: I received my equipment and I have internet service. But then a couple weeks after that, I get new notifications that "my equipment was delivered" and aski

Admittedly, a relatively slight, mostly irrelevant glitch in the system but I wondered if it's related to whatever issue is/was causing people to lose channels that I'm reading about in the forums this morning. EDIT: I had to do a System Refresh and that fixed my own box and TV but the other boxes a