U

Wednesday, August 9th, 2023 1:39 PM

Closed

road bore taking FOREVER

I have been trying to get a road bore since april and still now in August it has not been completed. Anyone have the same problem?

Accepted Solution

Official Employee

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2K Messages

2 years ago

Welcome to our Community Forum, @user_bf34e8 and thank you for moving this post so it gets our attention, @EG! I can definitely take a look at the ticket and see if there are any updates to provide. 

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address to get started. 

Expert

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110.3K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

3 Messages

2 years ago

Update!!!!!! I have been given a completed by date of 10/10/2023. Quite the length of time since April. Fingers crossed it will happen.

3 Messages

Now received another delay, there has to be a better way to run a business then the way the construction team runs their department. 

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