How can i get ethernet upstair witout running a cable in my apartment? I have two modems but most recently learned i cant have two modems….so idk how i can get internet to my pc upstairs and have my modem downstairs for internet as its not strong enough to get the wifi upstairs

Why isn't my 2.4 gig not working

Having trouble connecting

Hi, I set up my new XB7 Gateway Modem/Router yesterday afternoon and everything was working great, my ring cameras/chime connected perfectly and devices in other rooms connected and worked. Only issue is getting my storm ready extender to connect but that is an issue for another time. Overnight some

Ive set it up 15ft away from the gateway, in a window, the activation ends in error each time. Chat customer care repeats the same steps and we get disconnected each time. Ive replaced the extender and the modem. Equipment should not be the issue. What steps can be taken to get past the error? I fee

Here's the story. Any advice/guidance would be greatly appreciated. I upgraded from 1G to 2G and had to rent an XB8 to get the upload speeds (Another story). Set up the XB8 in Bridge mode so I can use my ASUS router. Connect my router (2.5G port) to the 2.5G port of the XB8. I am only seeing 500-600

Whenever I use Zoom, there will be 20-30 seconds where my internet connection was shown as unstable, and everything is on pause (no audio, video pause). The internet setting is still full bar and I am sitting right next to the modem. I can still access Internet on browser or outlook, I just don't un

This question/request is for a Xfinity support agent who specializes in home Wifi. I first sign up with Xfinity Internet Essentials in 2018 and was loaned the Cisco Model DPC3941T Gateway and I did everything on my end to disable the radios (bridge mode enabled and disabled) and still the radios wer

Since upgrading to a higher speed with new modem (Arris S33), my data usage has increased dramatically even overnight. My wifi router and windows 11 network disagree usage with what Xfinity shows as data usage. Somehow, Xfinity shows me using about 1 GB an hour even when no one is using the network.

apartment is 1k square feet but the wifi still will not work in the bedroom down the hall. signal is very slow and goes out constantly. have tried to restart many times. any ides what could fix this!?!? we had an xfinity guy come out and he had no idea what to do. installed less than a month ago! an

I signed up for the 1200 mbps plan but I am not receiving anything close to that speed. My speed fluctuates from 200 mbps to around 400 mbps. I have tried all of the recommended tips for increasing speed and nothing works. I also tried to adjust the settings on my my Xfinity Gateway, but most option

Hi, This page tells me I can change my WIFI channel on admin or mobile app. But I cannot do that either way. The channel option is blocked on admin tool and there is no place to change channel on mobile app (see below). I am confused right now. What should I do? Thanks!

I had a really old comcast gateway device it was a tall flat black box. i never had issues with devices staying connected in other rooms of the house. I recently got a text saying I should upgrade my rented device and recieved an XB7 in the mail. since the day i set it up, cell phones run slow, my P