U

Visitor

 • 

1 Message

Mon, Sep 13, 2021 5:13 PM

Wifi will not work in bedroom

apartment is 1k square feet but the wifi still will not work in the bedroom down the hall. signal is very slow and goes out constantly. have tried to restart many times. any ides what could fix this!?!? we had an xfinity guy come out and he had no idea what to do. installed less than a month ago! and the people before us had NO issues at all

Responses

Accepted Solution

EG

Expert

 • 

89.1K Messages

8 d ago

Some tips for improving WiFi performance;


http://corporate.comcast.com/comcast-voices/10-ways-you-might-be-killing-your-home-wi-fi-signal 

https://forums.xfinity.com/conversations/internet/answered-how-to-improve-your-xfinity-wifi/602da486c5375f08cd804f16 

There are other options. Google for WiFi repeaters / range extenders, WiFi mesh systems / pods, powerline ethernet adapters, MoCA adapters. Good luck !

Official Employee

 • 

307 Messages

6 d ago

Good morning @user_990831 and thank you for reaching out to our Digital Care Team on our forums, we are sorry to hear you are experiencing connection issues. Can you please confirm that all coaxial cable connections are tight? What speeds are you experiencing? You can run a quick speed test here https://comca.st/3CgZIeM. Was the technician able to provide any insight? Rest assured, we'll do everything we can to get your connection issues resolved. 

EG

Expert

 • 

89.1K Messages

6 d ago

@user_990831 

Have you had a chance to try any of those tips that I provided ?

New to the Community?

Start Here