I moved my service to another address recently. Service is working fine, but I can't access my account from either PC or my mobile app. In PC (mac), when I chose billing option after I logged in (log in works here actually), it shows infinite black screen. Mobile app says my service is not available

I have had 500mb service with Xfinity for 4 years other than couple line services up stream that caused an area outage I have had no network problems at my home using a DOCSIS 3.0 modem Arris SB8200 all those years. I contacted Xfinity to renew my plan and decided to go for 1200mb plan. Shortly afte

We have xfinity internet and TV. We've a lot of problems losing internet and tv signals (error RDK-03033) lately, with frequent but intermittent losses.  I thought I'd ask this now before the signal went away again.  The TV tends to go out between 8:15-9:15 p.m., maybe 1.5-2.5 hours after

When I log into my account, I see Your bill is past due. Flexible payment options can help.  Chat for options.  When I click on Chat for Options, I thought that would take me to the flexible payment options but it doesn't.  Please help. 

Hi! If there is a live agent here? I need help with a problem with my plan. I have been a Comcast customer for almost 20 years since the 90's when Comcast acquired Roadrunner in Jacksonville, pretty much non-stop. But in recent years, every time the current plan runs out, I have a problem with hidde

This is insane. No like actually INSANE. I ordered an iPhone 15. It was a deal that if I transfer from one carrier to another, I get a discount. 400-dollar discount if I transfer my current number from TMOBILE to XFINITY. Cool. I also already have Xfinity wifi so I have been using their service for

I'm trying to add my Gmail account to my Xfinity account, but it will not accept my Gmail password. Any suggestions how to do this?

I'm trying to connect my MacBook Pro to an xfinity or XFINITY WiFi hotspot while away from home. I followed Comcast's instructions here: https://www.xfinity.com/support/articles/wifi-for-mac Which point me to the following site to download a certificate, but this link appears to be broken: https:

I try designating email as spam. Pop up notification shows email spam filter is full. How to find the spam filter list so I can delete the oldest to make room? All online advice says to find settings, symbols that just aren't there. Android Samsung with Google chrome.

I have had orange flags in my back yard since last summer. I know that cable was being laid in my neighborhood and I witnessed them working in my neighbors yard a few months ago but they never came to mine. Can I remove these flags? Will cable be laid in my yard?

I am currently in an area where there's a major power outage due to recent storms. I have power using my generator, but internet (Comcast) is down.  I connect my AppleTV to hotspot (AT&T) and try to use the Xfinity Stream app to watch the local news.  Nope can't do it.  Xfinity d

I need to view some of my old bills from 2016-2019. The website doesn't go back that far. How can I do that?

When ever I create an email the user name is set correct but when its sent that displayed name has characters appended to the end. For the life of me I can't find the "Senders" Name to update / correct it.  Nothing in email settings nor account settings has theses characters "HSEC".  Any

I am using the Xfinity stream app on my Mac laptop but I can only see togo channels even though I am on my in home wifi which is also serviced by Xfinity. Have tried different browsers but no change. Any ideas what is going on???

I have multiple "comcast" email addresses that I use through Outlook, Microsoft 365. On one email I constantly get this warning, none of my other comcast emails do this. I click yes and it gets my email but I want to get this taken care of so it doesn't come up. What is causing this to sporadically

I recently purchased my own new cable modem and am unable to perform the self install following these instructions:   https://www.xfinity.com/support/articles/activate-internet-gateway-modem   The online activation process also doesn't work for me.  The last time I did this, I needed to speak with a

I went to Japan and rented a portable Wi-Fi router to use with my daughter's and my Xfinity Mobile Phone because it is cheaper than the $10/day Global Travel Pass (GTP) or just using pay-as-you go data. I was kind of surprised when I got charged for a Global Travel Pass. In retrospect, I should have

Hello, I have been a loyal Xfinity customer for many years, consistently paying my bills on time. Recently, my financial situation has changed, and I now rely on Medicaid and SNAP to help manage expenses. When I learned about Internet Essentials, I was excited about the opportunity to reduce my inte

Thanks to the Xfinity Forums crew for your responsiveness on the boards. I am planning on canceling my internet-only (along with Flex box I never wanted and never used, but was required to accept to activate Peacock Premium) service right as the contract/promo rate ends (that promo rate is more t

Can I get channel 1261 "Diamondbacks Baseball" in tucson with my existing popular package Desc