1 Message
Can't use Xfinity Stream while at home using my hotspot
I am currently in an area where there's a major power outage due to recent storms. I have power using my generator, but internet (Comcast) is down. I connect my AppleTV to hotspot (AT&T) and try to use the Xfinity Stream app to watch the local news. Nope can't do it. Xfinity doesn't allow a user to watch local channels using a hotspot, while at home! Comcast you need to open up and allow a valid subscribed user the option to use/stream the Xfinity app while connected to a user's phone hotspot! The "On the Go" channels are not enough! It may be time to switch to a streaming service that does allow the user to watch their entire channel lineup, regardless of what service they're using!
Official Solution
XfinityEva
Official Employee
•
1.4K Messages
7 months ago
https://texas.comcast.com/alerts/
Web: Windows and MacOS at xfinity.com/stream
Available on Safari, Google Chrome, Firefox and Microsoft Edge browsers
Mobile: iOS and Android devices
TVs:
Xumo Stream Box from Xfinity
Xfinity Flex streaming TV Boxes
Amazon Fire TV
Cast to any TV capable of Google Chromecast or Apple Airplay
Apple TV*
LG TV*
Roku*
Samsung Smart TV*
Xumo TV*
*Available in-home only to Xfinity TV customers with internet. Devices not eligible to stream NOW TV content.
You can learn more about these system requirements here.
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Harborist
1 Message
7 months ago
I'm in an area with no power outages, but streaming to both my computer and phone hasn't worked in 3 days and my internet upload speed has dropped by over 95%. The Xfinity chatbot says that everything is fine on its end, but I don't believe a word of it. Oh yes, and my cable rates just went up again - paying just south of $300 a month now for horrid service. It's time for someone from Comcast to address the massive issues here.
(edited)
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user_dj5b0z
1 Message
3 months ago
I am currently in an area where there's a major power outage due to recent storms. I have power back, but internet (Comcast) is down with no ETA on restoring my service. I pay for Xfinity Stream but cannot use it thru my Roku device .. all of Xfinity's streaming competitors work fine thru Roku ..... TIME TO CHANGE PROVIDERS !!!
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