U

Visitor

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1 Message

Thursday, May 4th, 2023 2:37 PM

Closed

Flags placed several months ago

I have had orange flags in my back yard since last summer. I know that cable was being laid in my neighborhood and I witnessed them working in my neighbors yard a few months ago but they never came to mine. Can I remove these flags? Will cable be laid in my yard?

Accepted Solution

Official Employee

 • 

2.5K Messages

2 years ago

Thanks for letting us know. Since there are no exposed cables and your home is already connected, it should be fine to go ahead and remove those flags! As a homeowner myself, I know they can be an eyesore on the property. Let us know if you have additional questions. We are here to help! 

Problem Solver

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637 Messages

2 years ago

Hello and happy Thursday!
We appreciate you taking the time to reach out to inquire about the work potentially scheduled in your area and the flags in your yard! Please feel free to send a direct message our way using the steps outlined below so that we can check your address for any scheduled work! 
We look forward to hearing from you! 

Here are the detailed steps to Direct Message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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