My unused prepaid debit card that I received from a promotion expired. How can I get a replacement?

Back in July I posted that although we do have Peacock service, only the gig speed 2-year free subscription has been applied to our account. There was a Peacock Diamond Reward banner available on our Rewards page but it wasn't functional. Clicking it went nowhere. Now it's gone. Our bill says that P

Lenovo T430 laptop. Been streaming live tv for 2 years and suddenly yesterday it won't load. Spent 40 min. on phone this evening with xfinity "ambassador" having me do everything I've already tried - restart modem, restart laptop, clear cache, disable Malwarebytes, add xfinity dot com slash stream t

how can I get ahold of a person to talk to about my bill? I was charged an in-home service fee, someone came out and looked at our equipment and couldn't even figure out what the modem was. and it ended up being there were multiple service problems that an experienced technician had to come out and

How do I get my gateway CGM4140COM to run at 2.4MgHz

I would like to see if someone from Comcast can confirm that the new Arris S34 modem will work with the newer 200mbps upload speed. Right now I have a Hitron Coda 56 modem that is successfully getting this speed (with overprovisioning it's actually more like 340-350mbps), so I would think that the S

I have some saved SFTP connections which were working with my previous internet provider but are no longer working since I have switched over to Comcast Xfinity for internet. When trying to connect with SFTP with FileZilla I initially get a response from the server "Response: fzSftp started, protoco

I recently upgraded to the Gigabit x2 plan. My device is a Motorola MB8611 DOCSIS 3.1, 32x8. The upload speed should have upgraded from 40mbps to 300mbps, but speed tests show it hard capped at 40 on devices that otherwise get ~1500mbps down. I have tried restarting the modem through the xfinity web

Since starting Internet service last month my cable modem resets multiple times a day. I've tried 2 different modems (Motorola MB8611 and now an Arris S33) with the same issue happening multiple times a day. Given I work exclusively from home I cannot have this be an everyday thing, multiple times a

Would like to know how I go about getting a XG1v4 box for my 4K TV.

I go to Billing, click on Autopay, click on Edit Payment, and I end up seeing only a blank page. When I go into developer tools, it's clear I'm in an endless loop. I've tried on my Mac and on Windows, in Chrome and Safari.

It’s been a week or 2 and tnt will not work on my Xfinity stream app using my Apple TV. All other channels work fine. When I click on TNT I get an error message - playback issue TVAPP-00246.

My Storm Ready WIFI has been working great for 3+ months. All of a sudden (without any system changes) the Storm Ready device has the slow flashing LED. I've tried resetting it and my router several times but no change. Frustratingly my Xfinity App shows me as offline when I'm not so I can't use tha

For about a month now I've had issues with my service. Multiple times a day, I have issues with all of my devices simultaneously. Symptoms include: * No connection to Internet. Sometimes the network icon on my computer screen indicates a connection, but web pages won't load and I get a no internet m

I DM'ed Xfinity Support. They told me make a public forum post... I got email saying "Action Needed: Your TV equipment needs to be replaced". I currently have an XG1v4 4k DVR plus two Cable Cards devices. -Exactly what equipment of mine needs replacing? -Exactly what devices and/or services of mine

If I utilized the reward, can I give the watch (along with the cellular service I will be paying for) to a family member whose cellular service is not on our account? This family member has their own Xfinity mobile account for their iPhone. I raise the question because as I was about to purchase the

Hi, could you please help me access my complimentary Peacock subscription for being a Diamond reward member? It is not one of the cards listed on my rewards page. I have several emails inviting me to access it, but when I go to the rewards page, there is no way to claim the reward. Thank you.

I just uprgaded from an XG1V3 to an XG1V4. Will my recordings transfer over through the cloud when I activate the XG1V4, or will I lovw them?

Hi. Yesterday, I upgraded my home internet plan, now I am supposed to have 2g download and up to 300mbps upload. My upload speed is 2100mbps which is great. However, my upload is between 40-41 mbps. I restarted the modem and did the diagnostic tests. Modem: Arris Surfboard S33 Router: Orbi 960

I'm looking for a Flyers remote skin. I went to the local xfinity store ans they said they heard you can get it online. I can't find it. Any thoughts?