Not only will they lie to you about discounts for bundled services, they are the worst at repairs. My cable line was knocked down by a tree that fell during a storm and I can’t get them to come fix it. I can’t wait for fiber to hit my area

There should be a way to delete old peer to peer conversations. I don't really need to read my exchange with Xfinity from six years ago.

Is there a reason that my post about my current issues with xfinity was deleted?

Hello, How do I get direct message function? Thanks!

Description box grayed out on Firefox (windows desktop) private and non-private modes after cache and cookies are cleared. Also grayed on iPhone in DuckDuckGo app. Also grayed on safari mobile site.  Posting now on iPhone from safari but only after requesting desktop version. You need new prog

My forum login user name "gergev" has been banned for at least 15 years now, and I don't know why. Perhaps I had a complaint that a moderator did not like? Can I get a release for time served?

I received this email shortly after disconnecting my Comcast service this month (I've redacted my personal information):

Hi, I am looking to communicate with a representative who can help me renew my courtesy adjustment or sign up for a new 1-2 year contract. I really like the current plan I am on.  My courtesy adjustment will expire at the end of this month.  Importantly, I need to keep my cable card acti

Hi! I live in Cambridge, MA, and have been benefiting from the public Xfinity WiFi Hotspots available within most of the "T" MBTA subway stations for quite a while. The Newly relocated Lechmere station has recently reopened, but unfortunately there are not a single public Xfinity WiFi

With ACP gone , I'll like to remove unlimited data from my plan.

I currently have xfinity wifi. Recently my wifi went out and I needed to have a technician come and check it out. Turns out a neighbor mowed the lawn and cut our cable since it is out of the ground. The technician did a great job and restored the cable. I had a message from xfinity sent to me asking

Hi, I went to the Xfinity store to swap my modem and I discovered a week later that my plan was changed and a landline added without my permission. Now I have spent a long time with different agents on line and the nightmare keeps getting worse. One told me to sign on (this time I did sign) and then

I need to get the message icon to send a direct message

Hi! Our contract is over (nearly?) and I need to make some changes in order to offset the price increases. We're looking at equipment (1 adapter & 1 box) and, if necessary, a TV package or internet downgrade. I hoped to be able to figure everything out myself using the detailed price list (that

This is from my cell phone. Any number I try to call i get a message saying "you are roaming", and the call doesn't go through. If someone tries to call me they get a message about voice mailbox is not set up, and my phone doesn't ring. I can send a receive text messages and use other apps. My

So I had Verizon FIOS and recently moved to Xfinity. Verizon gave me a free soundbar which runs Google chromecast.  I'm trying to connect my X1 STB to the soundbar and then to my tv.  When I do this, all I get on the screen is "connecting to Xfinity X1."  Could there be some kind of

The house we are moving into was just renovated. It has a cable line inside the house, but no cable jacks. Can an Xfinity technician add a cable jack as part of either Self Install Plus or Professional install? Thanks!

I received an email to replace/update my equipment due to increased speed on my account. Every time I use the link provided (this is the corrected link I received in a second email) I am unable to connect. I keep receiving this message: Help Sorry, This Isn’t Working Right Now Your equipment detail

Hi there, how can I add xfinity internet service to a second home on my account, and not schedule the termination of my current home's service? It's b/c I bought a house recently and I want to add internet service to it while it's being remodeled. Thanks, Yi

I was sent an extra modem and I need to return it. It doesn't show up as a device when I try to execute a return via xfiniy.com/returns.  Additionally, when the Xfinity "AI" assistant gives me a link to print a return label, it doesn't work. I don't have a printer so I would really just like