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user_6dwg82
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Tuesday, April 1st, 2025 7:21 PM

status on equipment upgrade order

Hi I have not received any information on my equipment upgrade order, it has been over 48 hr, how can I check if order is being processed?

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Updated 

2 days ago

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Accepted Solution

XfinityVictor

Official Employee

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1.2K Messages

2 days ago

 

user_6dwg82 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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