Are Xfinity hotspots secure? With my cell phone, I connect to my rented xfinity modem wifi at home. It's secure. But I see XFINITY and xfinitywifi as available. XFINITY has a lock icon on it. When I'm not at home, should I connect to XFINITY or xfinitywifi?

We are developing the second phase of a neighborhood in the Villages/Lady Lake Florida. Comcast previously installed lines in the neighborhood before the lots were developed. We need 2-3 boxes moved because they are located in the middle of driveways. We own all the land and have the proper easement

I am a 1Gb Internet and Cable TV customer. My Xfinity account was linked with Peacock. Service was cutoff on 6/26 even though the email said I didn't have to do anything. Tried going to rewards site to see if there was a promo code. Site has just had spinning wheel for days (no matter device, browse

Unsure why Comcast is denying its paying customers the ability to see any of the West Coast teams that have been newly added to the Big 10. They are part of the Big 10, this is not new information and has been in the works for over a year why is Comcast prohibiting Oregon games Washington games UCLA

Hello, I need to actually speak with a human, and I'd like to do it via email or chat. Can somebody please tell me how this can be done, because I've been trying for over a week now to get the assistant to connect me, both on my phone and laptop, in multiple browsers, at all times of the day and wee

I am shopping Xfinity internet plans and deciding between the 75mbps and 400mbps plan. Right now both plans have new customer promottions. If now I choose the 75mbps plan but after a few months I want to upgrade to 400mbps plan, will I still get the new customer promotion price for the 400mpbs plan?

Hi - There is a low hanging wire from the utility pole to my house, and the wire is not connected properly. It is a safety hazard. How can this be corrected? Thanks.

I need to exchange cable boxes do I need to return the power cord also?

I claimed the call of duty beta code and copy pasted it onto Activision website and it doesn’t work

The system has two accounts on my personal home address ([Edited: "Personal Information"]). On Aug 2024, a representative didn't cancel my old account (internet and cable: [Edited: "Personal Information"]) and started a new account (internet only: [Edited: "Personal Information"]).

I talked to an Xfinity Agent the other day to place an order for an Xi6. It arrived on Thursday, and it was a getting started kit. I have two questions; Why does a Getting Started kit have this old box without a voice remote, and what is with the ordering system??

I tried to cancel my storm-ready Wifi service by submitting an online form https://www.xfinity.com/xfi-pods-return-form. After the form submission, the page said Comcast will contact me in 1-2 days. But so far I haven't heard anything from Comcast. How do I follow this up with Comcast?

I ordered a Getting Started Kit for internet on 4/22 and it hasn't shipped yet. I was wondering if there was any information on when it would be shipped out. Thank you.

Hello, I just signed up for Xfinity internet on our new construction home. However, I was unable to select the unit number in the account (there are four units in this building). Additionally, as a new construction, I am told by the developer that everything is wired except an outdoor cable junction

I have a question on the Xfinity Rewards program, does it actually use points at all or were points originally used and later no longer used? Thanks!

I tried calling customer service but the recordings pretty much forced you to Xfinity assistant. When I finally got a live agent he said he couldn’t help because our tv plan was part of our community HOA and i would have to call. Well tried that and got nowhere. Any suggestions would be appreciated

hi, i wanted to check with xfinity if it is possible to set up gigabit internet at my parent's house. when i went to check what was available there, i noticed that there's no slot for an coaxial cable there. please let me know what are the options i have for getting half decent wifi there. i'm posti

I have the following error message when trying to access my Rewards account for weeks now: We can't offer you rewards right now. Your account isn't eligible to join this program. To learn more about Xfinity Rewards qualification, please refer to our FAQs. I had Diamond status before moving to a diff

I'd like to upgrade my plan to unlimited data (own my own modem). I believe it's $30/month. There seems to be no easy way to do it online so I would like to DM customer service to see if they can help. I currently have no access to DM bubble on my page... Thank you.

Hello, I recently moved and my new home got created as a new account rather than a transfer so I have a new account number. I created ticket ECM0001253447 on April 15 to get the comcast rewards tier applied to the new account. I was assured in May that the ticket was expedited and that it would be r