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Thursday, December 6th, 2018 11:00 AM

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ANSWERED: How to turn off/on your Xfinity Wifi Networks

​​​How To Turn Xfinity WiFi Home Hotspot On or Off​​
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​Your Xfinity Wireless Gateway broadcasts an additional “​​xfinitywifi​​” network signal, creating an extension of the Xfinity WiFi network right in your home.​

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​We designed this feature for you and this service is completely separate from your secure, private home WiFi network and allows guests to sign in and connect without sharing your secure network password. Your Home​

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​Hotspot is included with your service at no additional charge.​

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​To learn how to enable or disable your Xfinity WiFi Home Hotspot, please read the instructions below.​

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​Notes:​

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  • ​Xfinity WiFi hotspots are available at no extra charge if you rent an​​Xfinity Gateway​​.​
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  • ​Find your Gateway make and model by looking at the UPC seal located on the bottom or back of your device.​
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  • ​We encourage you to keep the Xfinity WiFi Home Hotspot feature enabled, as it allows more people to enjoy the benefits of Xfinity WiFi.​
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​Enable or Disable the Xfinity WiFi Home Hotspot Feature in Xfinity xFi​

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  1. ​Go to the Xfinity app (available to download for free from Apple App Store or Google Play).​
  2. ​ ​
  3. ​Sign into your account using your Xfinity ID and password.​
  4. ​ ​
  5. ​Select​​Connect​​.​
  6. ​ ​
  7. ​Select​​See Network​​.​
  8. ​ ​
  9. ​Scroll down to select​​Advanced Settings​​(under​​More​​).​
  10. ​ ​
  11. ​From there, select​​Xfinity WiFi Hotspot​​.​
  12. ​ ​
  13. ​Slide the toggle to the right to enable your public hotspot and to the left to disable it.​
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​Enable or Disable the Xfinity WiFi Home Hotspot Feature in Your Account​

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  1. ​Go to​​customer.xfinity.com/#/settings/security/hotspot​​.​
  2. ​ ​
  3. ​Sign in to your account using your Xfinity ID and password.​
  4. ​ ​
  5. ​Click​​Turn Off​​or​​Turn On​​to disable or enable your public hotspot. (​​Note:​​This is turned on by default.)​
  6. ​ ​
  7. ​Confirm your selection.​
  8. ​ ​
  9. ​You'll see a confirmation message.​
    Hotspot confirmation screen
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​Notes:​

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  • ​If you're presented with information about Xfinity WiFi but don't see the option to​​Turn On​​or​​Turn Off​​, you have a device that is not eligible for this feature and is not broadcasting a public hotspot signal.​
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​To learn more about the home hotspot feature, to find a hotspot near you, or to download the Xfinity WiFi Hotspots app, visit​​xfinity.com/wifi​​.​

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​Hide or Disable Your In-Home WiFi Network​

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​If you wish to hide your in-home, private WiFi network from broadcasting or if you wish to turn it off completely, you can do so within the Admin Tool. You can also hide your in-home network from broadcasting with ​​Xfinity xFi​​.​

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​Hiding or Disabling Your In-Home WiFi Network in the Local Admin Tool​

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  1. ​Begin by connecting to your WiFi network and accessing 10.0.0.1 from a web browser.​
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  3. ​Enter the following: ​
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    • ​Username: ​​admin​
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    • ​Password: ​​password​
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  4. ​ ​
  5. ​Navigate to ​​Gateway > Connection > Wi-Fi​​, where you will see your private WiFi network name(s) displayed.​


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  7. ​If you would like to hide your WiFi network from broadcasting (this will prevent your WiFi name from being visible in a list of networks), uncheck the​​Enabled​​box in the​​Broadcast Network Name (SSID)​​field at the bottom of the page. If you would like to disable the radio that transmits your WiFi network's signal (this will disable your WiFi), select ​​Disable ​​in the ​​Wireless Network ​​field. To complete either change, click ​​Save Settings ​​at the bottom of the page.​


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  9. ​To complete either change, click ​​SAVE SETTINGS ​​at the bottom of the page.​
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​Hiding Your In-Home WiFi Network in Xfinity xFi​

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​Follow these steps to hide your WiFi network from broadcasting in Xfinity xFi:​

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  1. ​Open the Xfinity app and sign in with your Xfinity ID and password.​
  2. ​ ​
  3. ​Navigate to ​​Connect​​.​
    The Connect page is displayed.

  4. ​ ​
  5. ​Select your network.​
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  7. ​Select the ​​pencil ​​icon.​
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  9. ​You'll see a new dialogue window. Uncheck ​​Broadcast WiFi Name​​.​
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  11. ​Select ​​Apply Changes ​​at the bottom of the dialog window.​
    The Broadcast Wifi Name box is located in the middle right of the new box.
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​Note: ​​You cannot disable your WiFi network in Xfinity xFi.​

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