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ANSWERED: What is the Xfinity Accessibility Assistance Large Button Remote?
The XRA Large Button Voice Remote is the next generation, voice-controlled Xfinity accessibility remote that features a flat, stable back with descriptive button labels. It’s easy to grip and has premium metal directional keys.
Learn how to pair your remote and get to know the button features.
Pair Your XRA Large Button Voice Remote
CONTROL AN X1 OR XFINITY FLEX STREAMING TV BOX
Make sure the remote batteries (AA) are installed and your TV and Xfinity X1 TV Box or Xfinity Flex streaming TV Box are powered on. Set the TV input to match your Xfinity X1 TV Box or Xfinity Flex streaming TV Box.
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- Hold the Home and Info buttons for five seconds.
- Wait for the remote light to change from red to green.
- Follow the instructions – enter the three-digit, on-screen pairing code.
- Once your remote is paired, follow the on-screen steps to set up power, volume and input control for your TV.
CONTROL A TV
Control your television’s power, volume and input from the XRA Large Button Voice Remote.
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- While the TV is on, press and hold the Home and Mute buttons on the remote together for five seconds.
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- Hold until the remote light at the top changes from red to green.
- Enter the first five-digit code listed for the TV manufacturer.
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- Most likely code: 10810
- Others to try: 11685, 11791, 11786, 12337, 11712, 11913
- Valid code: Remote light blinks green twice
- Invalid code: Remote light blinks red, then green
- Aim the remote at the TV and press the Power button.
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- If the TV turns off, turn the TV back on and verify that the Volume and Mute buttons work.
- If the TV doesn't turn off, repeat this process with the next TV manufacturer device code.
CONTROL AN AUDIO/VIDEO RECEIVER OR SOUNDBAR
Control your Audio/Video Receiver or Soundbar’s volume and power from the XRA Large Button Voice Remote.
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- With the TV and Audio/Video Receiver or Soundbar on, press and hold the Home and Mute buttons on the remote together for five seconds.
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- Hold until the remote light at the top changes from red to green.
- Enter the first five-digit code listed for the Audio/Video Receiver or Soundbar manufacturer.
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- Most likely code: 31495
- Others to try: 11685, 11791, 11786, 12337, 11712, 11913
- Valid code: Remote light blinks green twice
- Invalid code: Remote light blinks red, then green
- Aim the remote at the Audio/Video Receiver or Soundbar and press the Power button.
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- If the TV turns off, turn the TV back on and verify the Volume and Mute buttons work.
- If the TV doesn't turn off, repeat this process with the next manufacturer code listed above.
Get To Know Your XRA Large Button Voice Remote
Thanks to customer feedback, we’ve made improvements to our remote experience with the new XRA Large Button Voice Remote.
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- Voice commands: Press and release the Microphone button, then say the name of a show or movie you want to watch!
- Wrist strap: Use the removable wrist strap for easy access to your remote.
- Home button: Press the Home button to see the Xfinity menu.
- Accessibility (*) key: See the yellow button at the top left of the remote? You can choose what the button goes to:
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- The guide
- Accessibility options
- A screensaver
- Record: Say “record” or hit the Info button in the Guide, then select Record.
- Changing batteries: Simply push the yellow button on the back of the remote to open the battery door.
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- Once opened, there are also battery lift tabs to make removing the batteries easier.
Factory Reset an XRA Large Button Voice Remote
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- Hold down the Home and Page Up buttons until the status LED turns green.
- Press the number buttons 9, 8, then 1.
Find more information from our programming your remote support page.
Additional Resources
https://www.xfinity.com/support/articles/get-to-know-xra
https://www.xfinity.com/support/articles/large-button-remotes
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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