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How Do I Upgrade to XB8?

I would like to upgrade to the XB8 to take advantage of my devices with wifi 6E. How do i request one?

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379

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0

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Can't locate response to my post

I received an email that my post on Mobile voice mail recently received replies but when I click on the View on Community box I get a 404 Error Page.

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545

4

0

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How do I search for forum posts?

How do I search for forum posts?

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476

3

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Pick up

How long does xfinity hold equipment.?

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502

4

0

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Forum editor ignores edit attempts

The Forum editor has started ignoring Comment and Reply edits, perhaps as a result of the changes which added the "Drop files here, or browse" option below the editor window. The first post in a topic seems OK, but later Comments cannot be edited. By that I mean the Forum editor works fine for me wh

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410

15

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group emails

What is the limit for a group email addresses?

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37

2

0

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Is there a way to mark xinity emails as READ?

The link: https://connect.xfinity.com/faq/email.html#markReadUnread shows several ways to mark an email as Unread. Even though the link title shows .........#markReadUnread I am unable to find any mention in the article about how to mark an email as "READ". Am I missing something in the article, or

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1.3K

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COMCAST E-MAIL SERVER DOWN - ALL 2024 AND HALF OF 2023 EMAILS DISAPPEARED

When I looked at my phone this morning it showed 20+ emails. A half hour later when I went to read my e-mail - they were all gone. I checked several other folders and ALL EMAILS FROM 2024 PLUS EMAILS GOING BACK TO JUNE of 2023 are GONE!!!! I looked online and the Comcast e-mail server is down but I

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10.8K

49

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UNSEND an Email

Previous post dated 2020 stated the UNSEND function on emails was not available in Comcast email. Considering it is now 2023, and it is standard function in other email clients, is this option available now? Thanks..

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2K

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Correct WiFi password not being recognized?

We have been unable to connect to wifi and every time we try to reconnect it says our password is incorrect. No one has changed the password, I can see that on our account it is the same. We have restarted the gateway, we unplugged it for a few minutes, we tried using the original password on the bo

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25K

10

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Existing customer promotion

I just got a phone call, supposedly from Comcast/Xfinity, offering me a reduced monthly bill for the next two years if I paid 4 months in advance. They gave me a phone number of 888-203-6795 for the "Billing department" to call and verify that the promotion is real, and they gave me a code to presen

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14.5K

11

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Metv not working

Why is Metv not working? Champaign, llinois

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25.9K

21

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DM Email Notification Not Working

I am new to DMs. I have not been able to receive email notifications for DMs. Platform (forum) notifications for DMs are working. Both ‘Email’ and ‘Platform’ checkboxes for ‘New direct message received’ in ‘Notification & Preference’ option are checked. The email address in my profile is correct. I

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768

13

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Here we go again. Comcast purposefully doesn't cash checks on time

I sent my payment a full month before Comcast cashed it and then they charged $10 late fee. Deceptive and dishonest practices. Shame on you.

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684

4

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Xfinity Stream functions not accessible Technical support cannot fix!!!

Cannot access Recordings on Xfinity Stream functions plus keep receiving this message when clicking on My Itinerary: "Sorry were having some trouble. Check back later". For several months ongoing. Technical support cannot fix!!! e

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111

2

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lower monthly bill

Hello, I would like to lower my bill or find another plan with similar speeds for a decent price. Tank you

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730

3

0

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Replace Modem

Hello! I have been having a lot of intermittent connectivity issues with various devices all dropping at different times. It's a pretty old Comcast modem. What is the process to try and replace this at one of the Xfinity stores? Do I need to contact support first, or can I bring it in somewhere? Tha

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1.6K

2

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Xfinity beta channel on Roku is not working getting error 500

Getting error 500 on xfinity beta channel app on Roku after opening and trying to initialize

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6.9K

1

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Root Sports being dropped from Popular TV package

Thanks for nothing Xfinity! Forcing us to upgrade just to watch our local baseball team and other local sports. Leaving you after 20 years. Hello Fubo.

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7.7K

43

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Canceling Internet Service After Paying the Bill

Hello, I am a little confused about how the service period and service cancellation work and was wondering if someone could help me with it My internet service period is from the 20th to the 19th of next month, and I pay my bills on the 6th. I am planning on moving out of my current house on the 11t

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2.4K

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