Official

Accepted

Unanswered

Advanced Filters

Search Results (440.6K)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Closed

I bought a router on ebay

I bought a router from ebay, xfinity XB8-T that previous owner did not return and was charged for it. They sold it to make some of their money back. Can i activate it?

Question

533

2

0

Accepted Solution

Official Solution

Closed

MeTv Cartoon Channel

On 06/25/2024 Metv toons channel will be launched, will Xfinity be carrying it and will it be on my account. If not then when will it be made available?

Question

18.3K

66

Accepted Solution

Official Solution

Closed

How Do I Upgrade to XB8?

I would like to upgrade to the XB8 to take advantage of my devices with wifi 6E. How do i request one?

Question

379

2

0

Accepted Solution

Official Solution

Closed

Can't locate response to my post

I received an email that my post on Mobile voice mail recently received replies but when I click on the View on Community box I get a 404 Error Page.

Question

545

4

0

Accepted Solution

Official Solution

Closed

How do I search for forum posts?

How do I search for forum posts?

Question

476

3

Accepted Solution

Official Solution

Closed

Pick up

How long does xfinity hold equipment.?

Question

502

4

0

Accepted Solution

Official Solution

Closed

Forum editor ignores edit attempts

The Forum editor has started ignoring Comment and Reply edits, perhaps as a result of the changes which added the "Drop files here, or browse" option below the editor window. The first post in a topic seems OK, but later Comments cannot be edited. By that I mean the Forum editor works fine for me wh

Question

410

15

Accepted Solution

Official Solution

Closed

Correct WiFi password not being recognized?

We have been unable to connect to wifi and every time we try to reconnect it says our password is incorrect. No one has changed the password, I can see that on our account it is the same. We have restarted the gateway, we unplugged it for a few minutes, we tried using the original password on the bo

Question

25K

10

0

Accepted Solution

Official Solution

Closed

Existing customer promotion

I just got a phone call, supposedly from Comcast/Xfinity, offering me a reduced monthly bill for the next two years if I paid 4 months in advance. They gave me a phone number of 888-203-6795 for the "Billing department" to call and verify that the promotion is real, and they gave me a code to presen

Question

14.5K

11

Accepted Solution

Official Solution

Closed

Store Pickup

I opted to pick up my modem in store 2 days ago but I haven't gotten anything after the "Your Xfinity order has been confirmed and will be ready for pickup soon" text. How long does it usually take for in-store pickup?

Question

663

3

0

Accepted Solution

Official Solution

Closed

Xfinity Stream functions not accessible Technical support cannot fix!!!

Cannot access Recordings on Xfinity Stream functions plus keep receiving this message when clicking on My Itinerary: "Sorry were having some trouble. Check back later". For several months ongoing. Technical support cannot fix!!! e

Question

111

2

0

Accepted Solution

Official Solution

Closed

lower monthly bill

Hello, I would like to lower my bill or find another plan with similar speeds for a decent price. Tank you

Question

730

3

0

Accepted Solution

Official Solution

Closed

Xfinity beta channel on Roku is not working getting error 500

Getting error 500 on xfinity beta channel app on Roku after opening and trying to initialize

Question

6.9K

1

0

Accepted Solution

Official Solution

Closed

group emails

What is the limit for a group email addresses?

Question

38

2

0

Accepted Solution

Official Solution

Closed

Upload file to post

I can't upload my attachments for my post ? It doesn't ask me to choose a photo or file and when I tap to upload nothing happens . I was able to do it in past posts ?

Question

474

2

0

Accepted Solution

Official Solution

Closed

Xfinity Target Promotion Scam

I encountered a sophisticated scam where individuals impersonating Xfinity representatives contacted me. Alarmingly, they bypassed standard two-factor authentication and instead verbally confirmed my identity using readily available personal information, including my address, phone number, Xfinity a

Question

9.7K

32

Accepted Solution

Official Solution

Closed

Scam?

I just received a call from an "Unknown Caller" claiming to be from Comcast/Xfinity. They asked for my name and I never confirmed it was me. He then states that they discovered that someone has been tampering with my firewall and asked if someone has been trying it. I then asked him what account the

Question

22K

15

0

Accepted Solution

Official Solution

Closed

what is the minimum download speed !!!BASED ON MY PLAN!!!

I fully understand that speeds can vary due to type of modem, Internet traffic, yada yada yada. My question has nothing to do with the actual service to my home. Please keep this in mind as you respond. Thank you ahead of time, saving us all time and trouble. I would like to know what is the MINIMUM

Question

4.9K

6

Accepted Solution

Official Solution

Closed

Has anyone been able to apply with Xfinity for the EBB?

I keep getting error messages. I've tried calling and chatting, and they tell me the ONLY way is the Xfinity EDD step 3 button. Is my only answer to switch providers? The EBB discount is good at all my other options, but I'd hate to have to switch.

Question

13K

49

Accepted Solution

Official Solution

Closed

Metv not working

Why is Metv not working? Champaign, llinois

Question

25.9K

21

forum icon

New to the Community?

Start Here