How do i get access to Direct messages

Hello, I would like to lower my bill or find another plan with similar speeds for a decent price. Tank you

I encountered a sophisticated scam where individuals impersonating Xfinity representatives contacted me. Alarmingly, they bypassed standard two-factor authentication and instead verbally confirmed my identity using readily available personal information, including my address, phone number, Xfinity a

How long does xfinity hold equipment.?

I'm trying to log into my Xfinity cable modem/router (I want to see what wireless channels it's using), but I don't have a password for it. Where do I find the password? There's a password printed on the side of the router, but that's just for the wireless access. Thanks.

I changed my service and received another flexbox, when I already have one. The model is different though. I'm wondering if it's even worth setting up the new device and dealing with activating steps for all my streaming apps etc. I currently use the Xi-6(a) model which I received last year and they

Today was my 3rd attempt to cancel my internet service while keeping my TV service. It was on 6/25/24, 7/2/24, and today. Each time I received a confirmation from a live agent in the chat and even promised a call back. Last call back still did not resolve the cancellation and today i did not even ge

We recently resolved an issue that was preventing Xfinity Flex customers from managing their Xfinity services on Xfinity My Account. All Flex customers should now be able to manage their Xfinity services through My Account online or through the My Account app, including browsing or adding additional

We updated our box and remote. Now whenever we go to the guide, the voice prompt starts reading the guide. We want to turn that feature off. How do we do that?

I keep getting error messages. I've tried calling and chatting, and they tell me the ONLY way is the Xfinity EDD step 3 button. Is my only answer to switch providers? The EBB discount is good at all my other options, but I'd hate to have to switch.

I would assume that XFinity would like to pay my bill every month, on time. Yet, I can't log in to their website for the second month in a row. I've manage to theoretically pay through the Assistant, which is a piece of useless garbage. And when I try to get to an agent through it, it takes multiple

I can access the HBO Max app with my secondary TV box, but none of the content will play. It plays through my primary box.

On 06/25/2024 Metv toons channel will be launched, will Xfinity be carrying it and will it be on my account. If not then when will it be made available?

I just got a phone call, supposedly from Comcast/Xfinity, offering me a reduced monthly bill for the next two years if I paid 4 months in advance. They gave me a phone number of 888-203-6795 for the "Billing department" to call and verify that the promotion is real, and they gave me a code to presen

Thanks for nothing Xfinity! Forcing us to upgrade just to watch our local baseball team and other local sports. Leaving you after 20 years. Hello Fubo.

I bought a router from ebay, xfinity XB8-T that previous owner did not return and was charged for it. They sold it to make some of their money back. Can i activate it?

My cable tv keeps getting interrupted by the VUDU FANDANGO screen (pops up every 10 seconds) and then goes to a black screen. How so I get this to stop? It has been happening continually since I started the tv and cable box this morning

Getting error 500 on xfinity beta channel app on Roku after opening and trying to initialize

How do I send the private message?

I can't upload my attachments for my post ? It doesn't ask me to choose a photo or file and when I tap to upload nothing happens . I was able to do it in past posts ?