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Apple Watch 5 Series Cellular Activation
I have had nothing but issues and poor customer service since signing up for Xfinity Mobile. I thought finally I was to the point where I have no need to contact them again for anything, but not the case. I have been back and forth with multiple reps trying have an Apple Watch added to my account. I
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Plan
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Xi-6(a) vs XiOne-sc(a)
I changed my service and received another flexbox, when I already have one. The model is different though. I'm wondering if it's even worth setting up the new device and dealing with activating steps for all my streaming apps etc. I currently use the Xi-6(a) model which I received last year and they
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Flex
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lower monthly bill
Hello, I would like to lower my bill or find another plan with similar speeds for a decent price. Tank you
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Customer Service
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Xfinity beta channel on Roku is not working getting error 500
Getting error 500 on xfinity beta channel app on Roku after opening and trying to initialize
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Xfinity Stream App
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on demand message need to upgrade to X1
Message viewed On Demand stating the loss of some networks/stations unavailable without upgrading to X1. I have a non-X1 cable box with a monthly package add on: Digital Preferred including On Demand programing. If I don't upgrade to X1 does this mean I can't see some of my stations On Demand anymor
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On Demand
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Can't locate response to my post
I received an email that my post on Mobile voice mail recently received replies but when I click on the View on Community box I get a 404 Error Page.
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Getting Started
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Pick up
How long does xfinity hold equipment.?
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Customer Service
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Modem compatibility with 900 Mbps plan
Online there is conflicting information about the Motorola MB7621 compatibility with the 900 Mbps plan. Can someone clarify if this modem will "handle" this speed? Thanks.
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Your Home Network
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HBO Max content won't play through my secondary box
I can access the HBO Max app with my secondary TV box, but none of the content will play. It plays through my primary box.
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X1
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Replace Modem
Hello! I have been having a lot of intermittent connectivity issues with various devices all dropping at different times. It's a pretty old Comcast modem. What is the process to try and replace this at one of the Xfinity stores? Do I need to contact support first, or can I bring it in somewhere? Tha
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Customer Service
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what is the minimum download speed !!!BASED ON MY PLAN!!!
I fully understand that speeds can vary due to type of modem, Internet traffic, yada yada yada. My question has nothing to do with the actual service to my home. Please keep this in mind as you respond. Thank you ahead of time, saving us all time and trouble. I would like to know what is the MINIMUM
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Your Home Network
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Private message
How do I send the private message?
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Getting Started
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How do I search for forum posts?
How do I search for forum posts?
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Getting Started
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Xfinity Stream functions not accessible Technical support cannot fix!!!
Cannot access Recordings on Xfinity Stream functions plus keep receiving this message when clicking on My Itinerary: "Sorry were having some trouble. Check back later". For several months ongoing. Technical support cannot fix!!! e
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Xfinity Stream Website
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Here we go again. Comcast purposefully doesn't cash checks on time
I sent my payment a full month before Comcast cashed it and then they charged $10 late fee. Deceptive and dishonest practices. Shame on you.
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Billing
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I bought a router on ebay
I bought a router from ebay, xfinity XB8-T that previous owner did not return and was charged for it. They sold it to make some of their money back. Can i activate it?
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Customer Service
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Apple TV app looping me back to activation screen repeatedly
Unlike all the other apps I access through Xfinity, the Apple TV app doesn't activate properly on my TV. I follow all the steps to sign into my Apple TV account, and if I go to my PC, I can see that Apple knows my TV by "name" and model. But every time I enter the code provided successfully via my c
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X1
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Direct messages
How do i get access to Direct messages
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Getting Started
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Where is my password for my Xfinity cable/modem router?
I'm trying to log into my Xfinity cable modem/router (I want to see what wireless channels it's using), but I don't have a password for it. Where do I find the password? There's a password printed on the side of the router, but that's just for the wireless access. Thanks.
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Your Home Network
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Existing customer promotion
I just got a phone call, supposedly from Comcast/Xfinity, offering me a reduced monthly bill for the next two years if I paid 4 months in advance. They gave me a phone number of 888-203-6795 for the "Billing department" to call and verify that the promotion is real, and they gave me a code to presen
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Billing
