Official

Accepted

Unanswered

Advanced Filters

Search Results (520.2K)

Relevance
Selected Relevance

Community Best Answer

Official Solution

Closed

Can't locate response to my post

I received an email that my post on Mobile voice mail recently received replies but when I click on the View on Community box I get a 404 Error Page.

Question

647

4

0

Community Best Answer

Official Solution

Closed

How do I search for forum posts?

How do I search for forum posts?

Question

575

3

Community Best Answer

Official Solution

Seasonal plan

I would like to put my tv and internet on a seasonal plan, how do I go about it?

Question

162

1

0

Community Best Answer

Official Solution

Closed

on demand message need to upgrade to X1

Message viewed On Demand stating the loss of some networks/stations unavailable without upgrading to X1. I have a non-X1 cable box with a monthly package add on: Digital Preferred including On Demand programing. If I don't upgrade to X1 does this mean I can't see some of my stations On Demand anymor

Question

5.6K

16

Community Best Answer

Official Solution

Closed

Xfinity beta channel on Roku is not working getting error 500

Getting error 500 on xfinity beta channel app on Roku after opening and trying to initialize

Question

7K

1

0

Community Best Answer

Official Solution

Closed

Will my contract be automatically renewed?

Hi! I had a 24-month deal on the price for my internet plan, however, in the agreement Xfinity emailed me, it says it’s a “12 Month Term Customer Contract”. My 24-month discounted rate will end next week on 3/25, however since I’ve had service for the past 2 years, I’m wondering if Xfinity has been

Question

2K

2

0

Community Best Answer

Official Solution

Closed

Forum editor ignores edit attempts

The Forum editor has started ignoring Comment and Reply edits, perhaps as a result of the changes which added the "Drop files here, or browse" option below the editor window. The first post in a topic seems OK, but later Comments cannot be edited. By that I mean the Forum editor works fine for me wh

Question

604

15

Community Best Answer

Official Solution

Closed

Free Peacock

Why am I reading an online news article claiming Xfinity is taking away customers free access to Peacock premium? This had better not be true! Xfinity charges a small fortune for their services and this small perk was the absolute least they could do for us loyal customers!

Question

2.9K

10

Community Best Answer

Official Solution

Closed

Do streaming services like Paramount+ and Disney+ use data if using the Xfinity X1 tv box?

I hate to say, for all the years we've had xfinity and services like netflix, I've never asked. I got the dreaded "reaching your data cap" email last week, for the first time ever, and the usage meter showed almost 300g more than we ever use. We weren't watching more on streaming services, so I'm no

Question

1.6K

3

0

Community Best Answer

Official Solution

Closed

ESPN+

This has been asked before but when will ESPN+ be added to the X1 box. Disney and Comcast announced together last fall that ESPN+ and Disney+ would be added in the first quarter of 2021 which is ending next week. There is a message on the X1 box that Disney+ is coming and that we will be notified wh

Question

7.2K

3

Community Best Answer

Official Solution

Closed

lower monthly bill

Hello, I would like to lower my bill or find another plan with similar speeds for a decent price. Tank you

Question

844

3

0

Community Best Answer

Official Solution

Closed

Upload file to post

I can't upload my attachments for my post ? It doesn't ask me to choose a photo or file and when I tap to upload nothing happens . I was able to do it in past posts ?

Question

588

2

0

Community Best Answer

Official Solution

Closed

Private message

How do I send the private message?

Question

7.1K

11

0

Community Best Answer

Official Solution

Closed

How am I supposed to pay my bill when I can't log in to the website?

I would assume that XFinity would like to pay my bill every month, on time. Yet, I can't log in to their website for the second month in a row. I've manage to theoretically pay through the Assistant, which is a piece of useless garbage. And when I try to get to an agent through it, it takes multiple

Question

1.2K

7

Community Best Answer

Official Solution

Closed

How do I get to comcast email?

I have critical emails I must get to! I have tried everything to get to my email ... With Comcast and Yahoo! This is getting awful! I have never seen anything to tell me we are moving your email to Yahoo?? I dont want Yahoo mail! I will use it to get my critical emails out of there! But, will not ke

Question

456

4

0

Community Best Answer

Official Solution

Closed

DM Email Notification Not Working

I am new to DMs. I have not been able to receive email notifications for DMs. Platform (forum) notifications for DMs are working. Both ‘Email’ and ‘Platform’ checkboxes for ‘New direct message received’ in ‘Notification & Preference’ option are checked. The email address in my profile is correct. I

Question

963

13

0

Community Best Answer

Official Solution

Closed

Unable to cancel my internet service.

Today was my 3rd attempt to cancel my internet service while keeping my TV service. It was on 6/25/24, 7/2/24, and today. Each time I received a confirmation from a live agent in the chat and even promised a call back. Last call back still did not resolve the cancellation and today i did not even ge

Question

586

3

0

Community Best Answer

Official Solution

Closed

Turning off AP isolation also known as client isolation

I bought a Google Nest Mini. It says I need to shut off AP isolation or customer isolation in order to connect this newly purchased device. Please help me figure how to achieve this on my modem! I went to settings but nothing matched!

Question

10.2K

1

Community Best Answer

Official Solution

Closed

Signing in to Apple TV via Comcast's 3rd party app feature

I have subscribed to Apple TV through Comcast's recent offer and am unable to log in to Apple TV via Comcast's 3rd party app menu. It presents me with log-in screen and as I initiate that via my mobile device (I already have an Apple ID) it "loops" by indicating on my iPhone that I'm logged in but r

Question

9.3K

17

0

Community Best Answer

Official Solution

Closed

COMCAST E-MAIL SERVER DOWN - ALL 2024 AND HALF OF 2023 EMAILS DISAPPEARED

When I looked at my phone this morning it showed 20+ emails. A half hour later when I went to read my e-mail - they were all gone. I checked several other folders and ALL EMAILS FROM 2024 PLUS EMAILS GOING BACK TO JUNE of 2023 are GONE!!!! I looked online and the Comcast e-mail server is down but I

Question

11.1K

49

forum icon

New to the Community?

Start Here