Official

Accepted

Unanswered

Advanced Filters

Search Results (496.6K)

Relevance
Selected Relevance

Community Best Answer

Official Solution

Closed

Root Sports being dropped from Popular TV package

Thanks for nothing Xfinity! Forcing us to upgrade just to watch our local baseball team and other local sports. Leaving you after 20 years. Hello Fubo.

Question

7.9K

43

Community Best Answer

Official Solution

Closed

Where is my password for my Xfinity cable/modem router?

I'm trying to log into my Xfinity cable modem/router (I want to see what wireless channels it's using), but I don't have a password for it. Where do I find the password? There's a password printed on the side of the router, but that's just for the wireless access. Thanks.

Question

3.7K

1

0

Community Best Answer

Official Solution

Closed

Xfinity Stream functions not accessible Technical support cannot fix!!!

Cannot access Recordings on Xfinity Stream functions plus keep receiving this message when clicking on My Itinerary: "Sorry were having some trouble. Check back later". For several months ongoing. Technical support cannot fix!!! e

Question

175

2

0

Community Best Answer

Official Solution

Closed

Metv not working

Why is Metv not working? Champaign, llinois

Question

26.3K

21

Community Best Answer

Official Solution

Closed

Apple TV app looping me back to activation screen repeatedly

Unlike all the other apps I access through Xfinity, the Apple TV app doesn't activate properly on my TV. I follow all the steps to sign into my Apple TV account, and if I go to my PC, I can see that Apple knows my TV by "name" and model. But every time I enter the code provided successfully via my c

Question

12.2K

34

Community Best Answer

Official Solution

Closed

on demand message need to upgrade to X1

Message viewed On Demand stating the loss of some networks/stations unavailable without upgrading to X1. I have a non-X1 cable box with a monthly package add on: Digital Preferred including On Demand programing. If I don't upgrade to X1 does this mean I can't see some of my stations On Demand anymor

Question

5.5K

16

Community Best Answer

Official Solution

Closed

Xfinity beta channel on Roku is not working getting error 500

Getting error 500 on xfinity beta channel app on Roku after opening and trying to initialize

Question

7K

1

0

Community Best Answer

Official Solution

Closed

Drop Russian TV

As the whole world has united to stop Russia from the crime against humanity, dropping Russian TV channels is a way to stop Comcast subscribers sponsoring Russian government. What is the best way to submit this request?

Question

5.5K

18

Community Best Answer

Official Solution

Closed

Vudu fandango screen

My cable tv keeps getting interrupted by the VUDU FANDANGO screen (pops up every 10 seconds) and then goes to a black screen. How so I get this to stop? It has been happening continually since I started the tv and cable box this morning

Question

10.6K

13

0

Community Best Answer

Official Solution

Closed

How am I supposed to pay my bill when I can't log in to the website?

I would assume that XFinity would like to pay my bill every month, on time. Yet, I can't log in to their website for the second month in a row. I've manage to theoretically pay through the Assistant, which is a piece of useless garbage. And when I try to get to an agent through it, it takes multiple

Question

1.2K

7

Community Best Answer

Official Solution

Closed

Store Pickup

I opted to pick up my modem in store 2 days ago but I haven't gotten anything after the "Your Xfinity order has been confirmed and will be ready for pickup soon" text. How long does it usually take for in-store pickup?

Question

899

3

0

Community Best Answer

Official Solution

Closed

H&I Missing from 116 and 1012 in the Seattle Area

What happened to H&I? I was watching it last night and this morning both channels are broadcasting a Spanish station. Did it move, or was it removed? This is one of my primary stations.

Question

9.5K

60

Community Best Answer

Official Solution

Tv and app out

Does anyone know what’s going on with this outage? Is there an eta for returned service?

Question

36

1

0

Community Best Answer

Official Solution

Closed

DM Email Notification Not Working

I am new to DMs. I have not been able to receive email notifications for DMs. Platform (forum) notifications for DMs are working. Both ‘Email’ and ‘Platform’ checkboxes for ‘New direct message received’ in ‘Notification & Preference’ option are checked. The email address in my profile is correct. I

Question

888

13

0

Community Best Answer

Official Solution

Closed

lower monthly bill

Hello, I would like to lower my bill or find another plan with similar speeds for a decent price. Tank you

Question

820

3

0

Community Best Answer

Official Solution

Closed

Upload file to post

I can't upload my attachments for my post ? It doesn't ask me to choose a photo or file and when I tap to upload nothing happens . I was able to do it in past posts ?

Question

548

2

0

Community Best Answer

Official Solution

Closed

Private message

How do I send the private message?

Question

7K

11

0

Community Best Answer

Official Solution

Closed

I bought a router on ebay

I bought a router from ebay, xfinity XB8-T that previous owner did not return and was charged for it. They sold it to make some of their money back. Can i activate it?

Question

647

2

0

Community Best Answer

Official Solution

Closed

Modem compatibility with 900 Mbps plan

Online there is conflicting information about the Motorola MB7621 compatibility with the 900 Mbps plan. Can someone clarify if this modem will "handle" this speed? Thanks.

Question

1.1K

6

0

Community Best Answer

Official Solution

Closed

Apple Watch 5 Series Cellular Activation

I have had nothing but issues and poor customer service since signing up for Xfinity Mobile. I thought finally I was to the point where I have no need to contact them again for anything, but not the case. I have been back and forth with multiple reps trying have an Apple Watch added to my account. I

Question

11.1K

67

forum icon

New to the Community?

Start Here