Visitor
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3 Messages
Will my contract be automatically renewed?
Hi! I had a 24-month deal on the price for my internet plan, however, in the agreement Xfinity emailed me, it says it’s a “12 Month Term Customer Contract”. My 24-month discounted rate will end next week on 3/25, however since I’ve had service for the past 2 years, I’m wondering if Xfinity has been renewing my contract automatically, or if this past year I had service on a month-by-month basis since I never chose to renew. If so, can I opt to stay in that month-by-month deal, or will Xfinity be automatically renewing my contract for another 12 months?
Official Solution
XfinityAirelle
Official Employee
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2K Messages
6 months ago
Hi there,
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Accepted Solution
XfinityTony
Official Employee
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860 Messages
6 months ago
@user_fd796f Thank you for taking the time to work with us in Direct Message. I am glad we were able to find a plan that meets your needs and budget. I hope you have an amazing week and thank you for being a part of our community!
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