Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (788)
As of 8/30 I'm having tge same issue with ABC, CBS & Fox. I called Xfinity & no one seems to know what's going on they said they put a note in for me to the networks to have them give access but do nothing else. Please fix this issue as I nev
Xfinity Stream suddenly missing local channels such as ABC and NBC on an Amazon Fire TV
My Xfinity Stream app suddenly has lost access to local channels such as ABC and NBC ( maybe more ) on an Amazon Fire TV. These channels have always been available on this TV before but now are gone for some reason. If I try to click on them, I get a message "Please connect to your in-home WiFi". Th
Question
Closed
Xfinity stream
Xfinity stream is not working for several sources such as CBS network, FOX, PBS and many more. The response is that I have be on my home network even though I am on my home network. Most other sources are working. I do not use a VPN for xfinity. How can this be fixed. What to do ???
Question
•
Xfinity Stream Website
Additional note on this it's going on with both CBS and fox streaming at home on my television using a Roku. And everything goes fast forward and then stutters and at times locks up. I reboot and it continues. Then at times it'll go fine for 10 minu
Delay when watching live sports
Why is nothing being done to address the delay between xfinity broadcast of live sports and real time?
Question
@asmarks Same problem here on hard wired TVs. It happens only with CBS Boston on all TVs at the same time and has been happening for about a month. Spoke with Xfinity yesterday. I plan to replace the cable boxes this week, but it sounds like that
SOUND CUTTING OUT
The sound is cutting out on basically every channel, we only have one tv and one cable box directly next to our wifi modem. When the tech came and tested all our equipment he said everything is ok but it is still happening, it makes you not even want to watch tv sometimes because you can never catch
Question
I am having the same issues while trying to stream CBS and Fox while not at home. There are affiliates in my current location; why aren’t I rerouted to the affiliates broadcast. These are nationally televised NFL playoff games. I pay for cable tv and
Xfinity stream away from home
Xfinity Stream away from home is showing that ABC CBS and FOX are not available away from home network. Seems like this is a service change or a problem with the app. I am using the app on iPhone and iPad.
Question
I'm in the same scenario as you. Worked fine Thu, 02/25. Since then, immediately closes as soon as I click on the app. I've unplugged and reset both TVs and still nothing. I have the 3810X roku stick. I gave up on reinstalling for now and have been u
Roku Xfinity app problem today
The xfinity app has been failing today. After you lauch the app and the first menu shows up, about a second or two later, the app disappears (crashes?) and we are back in the main Roku menu. We have two devices and this is happening on both. I've rebooted the Roku and the cable modem and the problem
Question
@user_1d4c10 I just found out I'm losing a local ABC and CBS station come February 1st but of course my bill is going up. I don't need cable that bad. Comcast is history for me in 2 weeks as I'm in the process of switching my internet to a local pr
Stop threatening to cut local stations
Comcast is at it again threatening to take away local programming. There is no doubt if this happens, I will be cancelling all of my Comcast services, including internet. Prices keep increasing while services get cut. I’ve been considering ditching cable for some time now and also changing to anothe
Question
@XfinityTambrey i have noticed that the stand alone NBC app will cast to Chromecast using my Xfinity subscription but that the stand alone CBS app (using my Xfinity subscription) tries to cast but encounters a “media not found” error. The
Xfinity stream not casting
Trying to cast from my iPhone to my tv, My app says casting to my device, and my device or tv says Xfinity stream ready to cast, but nothing happens. All other apps work fine.
Question
Yes, I even watched another show, Wheel of Fortune, on the same station immediately before Jeopardy. No issues there. Watched CBS morning news on the same channel, no problems. Right now there is a Celebrity Jeopardy series on ABC statio
Video and audio dropouts while watching Jeopardy!
Anyone else notice this? While watching Jeopardy! on channel 3, WWMTD from Kalamazoo MI (channel 3, CBS), there are audio and video dropouts. Been happening the last several months. Almost every time we watch it there are noticeable audio skips. Sometimes the video will go blank for several seconds.
Question
@XfinityKatie Thanks. In past major events like the Olympics, World Cup, and Super Bowls, Xfinity issued releases confirming its 4K plans. But, nothing from you on SB LVIII so far while other providers have made announcements. Sinc
Catch the Big Game in 4K
This year the Big Game is being broadcast in 4K (only on CBS), so you can watch it in 4K through Xfinity! Simply say “4K” into your Xfinity Voice Remote to get started. For information about 4K programming on Xfinity, including 4K-compatible equipment, see 4K Ultra HD (UHD) and High Dynamic Range (H
Articles
@XfinityAlyssaA this is happening on live TV... never know when or on what channel or channels... seems to occur mostly on our CBS channel 713, but has occurred on other channels. channel 713 froze for a second or two this AM, at about 1030
tv picture freezes
Xfinity recently did some upgrades to their infrastructure in the East Sacramento area... ever since, the TV picture is better, BUT... primarily on one channel, but occasionally on others, the picture and sound will freeze for a second or two, then resume. any ideas why this would happen?
Question
Closed
DVR schedule filling with unrequested programs
Yesterday my scheduled recordings began filling with programs I never watch and would never watch. We are a two-person household, neither of us added programs from NBC (Nightly News), (MSNBC)Morning Joe, Rachel Madow, CNN, programs, CBS Sunday news programs. As soon as I Delete and Delete all future
Question
•
X1
Closed
REFUND or DISCOUNT for missing channels ABC, CBS, and FOX on Xfinity Stream
How do we go about requesting a refund or discount for the fact that we are missing channels ABC, CBS, and FOX on the Streaming app for nearly a month now with apparently no fix in sight? Who do we contact at Xfinity for that? Is there a number we can call?
Question
•
Xfinity Stream Website
Closed
Local channels not available out of home
I lost my CBS and fox local channels using the TV Go app when I'm out of my home and don't know why I should have them all I have is NBC anyone else experiencing this? This is total [Edited: Language]. I'm going to leave Xfinity if this is going to keep happening for local channels is ridiculous.
Question
•
Xfinity Stream App
I am also having the same problem with not being able to stream abc, cbs and fox ( possibly other stations I haven’t tried) on my devices. The message I get is the same as others complaining - either need to connect to in home WiFi or this is not on
Xfinity Stream suddenly missing local channels such as ABC and NBC on an Amazon Fire TV
My Xfinity Stream app suddenly has lost access to local channels such as ABC and NBC ( maybe more ) on an Amazon Fire TV. These channels have always been available on this TV before but now are gone for some reason. If I try to click on them, I get a message "Please connect to your in-home WiFi". Th
Question
I lost my CBS and fox local channels using the TV Go app when I'm out of my home and don't know why I should have them all I have is NBC anyone else experiencing this? This is total [Edited: Language]. I'm going to leave Xfinity if this is going to k
Local channels
I cannot see any of the local channels on the xfinity essentials. They had advised me I would
Question
I agree with the post above. I really do not watch television-except during football season. I only want to get ABC, CBS and NBC to get the football games. I do not care about any other streaming offerings they have. I can't get th
user_a9e9ec
commented
2 years ago
to the conversation:
0
Xfinity app will not update on Fire TV Stick
The app shows as needing an update and trys to apply but the update never sticks and when you try to load into the app it says your " Android" needs to be updated. and tries to go to an amazon update link. Tried to clear cache and data then tried to reinstall and now it will not install.
Question