U

Visitor

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7 Messages

Saturday, September 21st, 2024 8:26 PM

REFUND or DISCOUNT for missing channels ABC, CBS, and FOX on Xfinity Stream

How do we go about requesting a refund or discount for the fact that we are missing channels ABC, CBS, and FOX on the Streaming app for nearly a month now with apparently no fix in sight?  Who do we contact at Xfinity for that?  Is there a number we can call?

Official Employee

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1.5K Messages

2 months ago

Hello, @user_bd2930. Thanks for reaching our team on Forums regarding compensation. We can certainly look into compensation once the issue is resolved. Can you please advise if this issue has been resolved? 

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