Visitor
•
6 Messages
DVR schedule filling with unrequested programs
Yesterday my scheduled recordings began filling with programs I never watch and would never watch. We are a two-person household, neither of us added programs from NBC (Nightly News), (MSNBC)Morning Joe, Rachel Madow, CNN, programs, CBS Sunday news programs. As soon as I Delete and Delete all future recordings, another batch reappears. I suspect Xfinity/Comcast is "stuffing" DVRs for ratings.
CCChe
Official Employee
•
6.9K Messages
3 years ago
Hello @Hek052283. We appreciate you for posting and sharing your experience. We'd never do this, especially for ratings. There appears to be some sort of technical issue causing this. I'd like to take a deeper look into this to help find a resolution. Can you send a direct message with your first and last name and service address? To send a direct message click the "Direct Messaging" chat icon in the top right corner of the page, then click on the pen and pad icon and enter "Xfinity Support" in the "To" section of the chat.
0
0