Video and audio dropouts while watching Jeopardy!

Yes, I even watched another show, Wheel of Fortune, on the same station immediately before Jeopardy.  No issues there.  Watched CBS morning news on the same channel, no problems.  Right now there is a Celebrity Jeopardy series on ABC station WZZMD, Grand Rapids.  Watched several hour-long episodes and no issues.  Have not seen it except with one show on one station.

There are no error messages, just gaps in sound and video, sometimes scrambled video.  Almost always there are noticeable sound gaps, not always video issues but sometimes.  Only happens on one show on one station.

Hmmm 🤔.  Sounds like it could have been an issue with the initial broadcast if there are no other lagging issues with other programming or networks @rboo132.  We can definitely take a closer look at your overall connectivity to see if there are any connection strength issues if you would like.  Whenever you would like, please feel free to shoot us a private message with your details, and we can get started.  

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I am also seeing the dropouts - both sound and picture - on Jeopardy on WBZ 4 (CBS affiliate) in Boston. Since Jeopardy is fast paced and is full of questions and answers, the dropouts can range from just a second to several seconds - which can obliterate 2 or 3 question-answer exchanges at a time.

As I record that show on the X1 DVR service, I note that the dropouts seem to be in the recording as well as live. I've attempted to rewind and replay particularly egregious dropout sections, but they faithfully play back with the exact same dropout, so they're on the recording.

Dropouts also occur in the commercials during the show as well.

Given that this is happening in two rather different places (Grand Rapids, MI and Nashua, NH (with a Boston station, I wonder if there's actually a problem with the uplink/downlink of these shows from their source to the TV stations.  Jeopardy and Wheel of Fortune, even though they are CBS/Sony shows, are syndicated (meaning they don't come through the main CBS networks feed). I only see the dropouts on these two shows.

i suspect a satellite uplink problem...  which unfortunately means Comcast can probably do very little about it...

Hi there, @user_Jaal I'm very sorry for the trouble you are experiencing with your CBS channel. Since it's been a few days since you last posted, are you still having trouble with that CBS channel, if so please don't hesitate to reach back out so we can troubleshoot the issue.-Richard