Your customer service is absolutely absurd telling me false information to get my cable back on for my kids & I'm a single mother so that's like a slap to the face. Buisness with comcast has been awful and wonder why you all have not received a payment this month? Because no matter how much you try

Hello, is there any difference between AX014ANM and AX014ANC Arris 4k dvr boxes?

My caller ID hasn’t worked on my TV since I entered a new contract last spring. Have restarted modem and X1 box several times, and made sure voicemail notifications are turned on. Have also called customer service with no success. The same thing happened a couple years ago when I entered a new contr

Good evening. My wife and I have purchase a new home in the same general area as our current home. It is going to several months for us to move between the two houses. We would like to have our Xfinity services available in both houses during the transition and then stop service at the old home once

My neighbors new wifi line is on my side of the fence into my yard and through new expensive landscaping. I did not grant any permission for this. I need the ki e buried on her side of the fence leading to the box via her property. Who can address this?

Why is news nation no longer on my cable channel (1420) in HD? It is still available in standard definition?

I've been trying to chat with an agent, but it just keeps telling me my services were interrupted. Which is why I'm trying to chat with someone. The phone option is closed until morning, but I need help now.

So when I initially signed on to Xfinity the five year price lock wasn't an option and I didn't know if I was going to be living in my apartment for another year while I am and I noticed that Xfinity has this new thing where people get to lock their price for 5 years I would like that option too but

Hi everyone I am hoping that someone at Xfinity will be able to pickup on this. Long story short, I moved to a community with brand new infra(cabling) and Xfinity. I used to have fiber and was surprised that my gigaplan only gave me 20mpbs I have spent over two hours with CS and a service tech come

I moved my service to another address recently. Service is working fine, but I can't access my account from either PC or my mobile app. In PC (mac), when I chose billing option after I logged in (log in works here actually), it shows infinite black screen. Mobile app says my service is not available

There are three types of mobile messaging: 1.) SMS/MMS -These use your mobile carrier's cellular network and are hosted on their servers to route them and store them when you are offline. They do not use WiFi. These work globally across all carriers. Depending on your cellular carrier and your cellu

Please cancel my appointment with Xfinity/Comcast tomorrow Feb 13 at 12:30 at Sarasota office on University parkway [Edit: removed personal information]

I recently moved and contacted Comcast to make arranges for service at new address. Rep I spoke with said she was taking care of everything on her end and the changes would show on my online account within 48 hours; guess what-didn't happen. I had to call back the next day to get a service rep to co

I can not find the peer to peer chat icon. I have looked all over the email and can not find it,

I have spent HOURS on the phone with tech support and they haven't been able to find an answer to this issue. My wife and I both switched over to Xfinity Wireless yesterday, both of us bought new phones in the process. I have a S21 Ultra 5g & she has a regular s21 5g. Neither phone can connect to th

My latest bill didn't give me credit for the Autopay and Paperless Discount (-$10.00). How can I get credit for this? I get tis credit every month and all of a sudden it just stops.

When I tune into my ION station, it is black. Why? This started last night.

I have had xfinity flex since December 1st for the past 2 weeks it has become impossible to watch any tv without the system returning to the home Screen. Everything is connected correctly- I have tried resetting the box, all connections are secure and internet works just fine. What is this issue wit

I have a new Samsung smart tv. All remote control functions are working except for voice control. Comcast already sent me another remote, the xr11, as they thought the other one was faulty. Neither one works. The voice control setting on the tv is set to ON. I have done a factory reset, checked the

I would like to disable voice mail on my elderly mother's home phone so that she can get her messages on her answering machine, which is much easier for her to use.