4 Messages
Need a replacement Wireless Gateway. Current one is making consistently loud fan noises all day.
I had bought a new plan and received the XB6 Wireless Gateway. A day after I set it up, it began making constant droning noises. I want a gateway that just doesn’t make noise. In terms of internet speed, everything seems to be fine. It’s just the noise that I don’t want.
I’m wondering how I could possibly get a replacement gateway for the one I currently have.
Accepted Solution
XfinityMarcus
Official Employee
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791 Messages
7 months ago
@Js1133, thank you for reaching out, we are happy to assist you with your internet equipment concerns. Have you already attempted to swap out your equipment at a local store location?
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kam518
Contributor
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23 Messages
7 months ago
The problem in my area is that you have to drive 20 to 25 miles to the nearest Xfinity Store where I live. I live in Buckley WA. Xfinity needs to a new store in Bonney Lake to serve people in my area. It’s frustrating to have to drive 35 minutes away!!!!
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