Visitor
•
1 Message
Refund
According to https://www.xfinity.com/support/articles/receiving-a-refund when we have a credit balance we can request the balance refunded. Please send a refund check for my credit balance of $63.40.
Dave
Visitor
•
1 Message
According to https://www.xfinity.com/support/articles/receiving-a-refund when we have a credit balance we can request the balance refunded. Please send a refund check for my credit balance of $63.40.
Dave
Accepted Solution
XfinityRyanE
Official Employee
•
1.1K Messages
4 years ago
Hello @user_9c506b, thank you for reaching out to us for help with your account and billing. We will be glad to take a look at the refund options available. To get started, please use the chat icon in the upper right to enter Direct Messaging. From there, go ahead and compose a new message to "Xfinity Support" and send us a message with your name and address.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "direct messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Please let me know if you have any questions or run into any problems.
0